Showing questions tagged:

backing up thunderbird file manually. Odd message at end of copy/paste

My mail filesa re huge like 26GB. So I do the copy/paste type transfer for backup. I've done it for years. Today I get this (see attachment) at the end of the "paste" int… (read more)

My mail filesa re huge like 26GB. So I do the copy/paste type transfer for backup. I've done it for years. Today I get this (see attachment) at the end of the "paste" into a backup folder. I hit "skip" Is this an issue? Earlier I did accidentally hit the auto export (zip) b4 reverting to manual

So by skipping this is this going to break my backup so it isn't useable?

Thanks, Jeff K.

Open 4

Potential Malware within Mozilla . . .

This morning when I logged into my computer and opened Firefox, I received pop-up after pop-up message warning me that my computer had been infected with 3 viruses. When… (read more)

This morning when I logged into my computer and opened Firefox, I received pop-up after pop-up message warning me that my computer had been infected with 3 viruses. When I clicked on one of the pop-ups, it took me to where I would have to pay something like $160 to fix it.

I immediately ran a virus check on my computer which showed absolutely NO THREATS. Since I these messages do not appear unless my Firefox browser is opened, I believe it is malware that potentially has invaded Mozilla.

I am reporting this, asking that you fully check this out. I am VERY careful what I click or do not click, and my system says there is nothing. Please help.

Sincerely, Delann Conrad [redacted email from community support forum]

Open 6

How can I remove CoPilot from my FireFox browsing?

How can I remove CoPilot from my FireFox browsing? Microsoft recently installed Windows 11 Pro on top of my Windows 10 Pro. Now when I do a Firefox search, it's full of … (read more)

How can I remove CoPilot from my FireFox browsing? Microsoft recently installed Windows 11 Pro on top of my Windows 10 Pro. Now when I do a Firefox search, it's full of useless suggestions by CoPilot AI and I can't find the simple answer I'm looking for. When I can figure out how, I'll uninstall CoPilot. Meantime, I just want Firefox search to work the way it used to.

Open 1

i can send emails but cannot receive them all of the sudden??

Not sure what is going on but all of the sudden my inbound server is not allowing emails in. Outbound works. AT&T says its a Thunderbird issue. My computer guy c… (read more)

Not sure what is going on but all of the sudden my inbound server is not allowing emails in. Outbound works. AT&T says its a Thunderbird issue. My computer guy cannot figure it out. Help. I can only receive email on AT&T

Open 1

Thunderbird suddenly stopped receiving AT&T email ?

Earlier today I was able to access my AT&T email using Thunderbird. I have several email addresses & they worked. But later on I could not download any AT&T e… (read more)

Earlier today I was able to access my AT&T email using Thunderbird. I have several email addresses & they worked. But later on I could not download any AT&T email. Interesting that my gmail address still works with TB.

I tried a few things - An AT&T address can send to the gmail address & the gmail does receive it. The gmail can send to an AT&T address. The gmail indicates it was sent, but the AT&T address never receives it.

It seems to be an AT&T problem so I went to the AT&T site & deleted the Secure Mail Key an created a new one. Did this on just one address. It can still send to the gmail address, however it still cannot receive anything.

When trying to receive any AT&T email, at the bottom of the screen it displays my address & “Connected to inbound.att .net”. That would seem to indicate I'm connected but just cannot get my email.

And suggestions on how to get TB working with AT&T email? Thanks.

Open 6 8

Unable to add an attachment to the email being sent

Unable to add an attachment to the email being sent. After I create answer, I can't add attachement. No any action after clicking "add attachement", no action after click… (read more)

Unable to add an attachment to the email being sent. After I create answer, I can't add attachement. No any action after clicking "add attachement", no action after clicking menu "add file (Ctr+Shift+A)". Adding file is possible only by windows menu "Send by e-mail", thunderbird create new e-mail with attachment, I must give e-mail adress and only this way I can sent e-mail with attachment. Best Regards [redacted] @dzwigi24.pl

Open 1 1

Attachment function not accessible anymore

Dear users, since a few days I am not able to use the mail-attachement function anymore. A click to the symbol does not open the file directory-window. The alternative, u… (read more)

Dear users,

since a few days I am not able to use the mail-attachement function anymore. A click to the symbol does not open the file directory-window. The alternative, using the keyboard combination also doesn't work.

How can I solve the problem immediately ?

Thanks, Michael

Open 1

Yeah I'm gonna need a another update to change the shape of the grouped tab icons- Also why no topic option for "Appearance"

You guys are doing really good. BUt I'm going to have to say- If it ain't broke don't fix it. Why change the shape of the grouped tabs icon??? Without having even a optio… (read more)

You guys are doing really good. BUt I'm going to have to say- If it ain't broke don't fix it. Why change the shape of the grouped tabs icon??? Without having even a option to change it back or to something else entirely. Was there someone specifically asking for that appearance update? Can we as users have an option to not have that unpleasing, google-reminiscent* shape set for the grouped tabs? Please?

Open 2

Cannot attach files to emails in Thunderbird

Hi, I am unable to attach files in Thunderbird. When I click the "Attach" button (or paperclip icon) in the compose window, the file selection window does not open at all… (read more)

Hi,

I am unable to attach files in Thunderbird. When I click the "Attach" button (or paperclip icon) in the compose window, the file selection window does not open at all. Nothing happens.

Environment:

OS: Windows 11 Thunderbird Version: 153.4.0

Could you please help me solve this issue?

Thank you.

Open 1 1

All of my tab groups dissappear after a recent (unwanted) update to 157.0.1 version

I'm the kinda person who avoid getting updates cause don't fix it when it ain't broke, but they fix it now it's broke. My Firefox automatically updating itself to version… (read more)

I'm the kinda person who avoid getting updates cause don't fix it when it ain't broke, but they fix it now it's broke.

My Firefox automatically updating itself to version 157.0.1, which is a normal thing, but the unnormal one was that my tab groups are gone entirely. Like there are none left, which is weird knowing unwanted updates happened in the past with no meaningful changes to me, but this one did, albeit more displeasing.

Is there a way to restore all of my tab groups back? Thanks

Open 1