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The v10 of Download helper is not working with YouTube.

The new version of Download helper is uncommissioned for YouTube. I have tried everything including reinstalling, clearing cookies and catch etc. How can I just revert ba… (read more)

The new version of Download helper is uncommissioned for YouTube. I have tried everything including reinstalling, clearing cookies and catch etc. How can I just revert back to prior version as this seems to be a degraded version?

Asked by topdoc1 15 hours ago

Last reply by James 9 hours ago

How do I stop Firefox from bugging me to pin a tab?

Since one of the latest updates, Firefox keeps randomly showing me a popup saying "pin this tab", pointing to a tab I just opened. I close it with its X button, but after… (read more)

Since one of the latest updates, Firefox keeps randomly showing me a popup saying "pin this tab", pointing to a tab I just opened. I close it with its X button, but after a while it just pops up again. I don't want to pin a tab, ever - I have bookmarks for a reason and I don't see any point in this feature. How do I stop this incredibly annoying popup from bugging me constantly to do something I never want to do?

Asked by kirinyale 12 hours ago

Last reply by TyDraniu 12 hours ago

Thunderbird not connecting to Gmail "Unable to log in at server. Probably wrong configuration, username or password"

I have been using Thunderbird for ages now with no problem, but I suddenly realised that no recent emails were appearing from my Gmail account. I have tried everything su… (read more)

I have been using Thunderbird for ages now with no problem, but I suddenly realised that no recent emails were appearing from my Gmail account. I have tried everything suggested on line to resolve the problem, including uninstalling and reinstalling Thunderbird, and deleting and re-entering my acccount details but neither the IMAP or SMTP servers will connect to Gmail. I have reset all of the server settings on Thunderbird, and have checked that Gmail is IMAP compliant (which, apparently, is is now automatically). I have spent hours trying to sort this out and am just at the point of abandoning Thunderbird completely, but I am loathe to do so if there is a solution. The latest error message i have received is "Unable to log in at server. Probably wrong configuration, username or password" but I don't know what else I can check or change.

Asked by ray.saxon31 2 days ago

Last reply by Wayne Mery 17 hours ago

Problems with Jigsaw Planet.

I use Firefox and Chrome to access Jigsaw Planet. Firefox will not let me move a puzzle from one album to another. Screen turns gray. It will also not let me change to fu… (read more)

I use Firefox and Chrome to access Jigsaw Planet. Firefox will not let me move a puzzle from one album to another. Screen turns gray. It will also not let me change to full-screen. Screen turns black. I have no problem doing either in Chrome. Dell Desktop PC - Windows 11

Asked by Robert Reading 1 day ago

Last reply by Denys 21 hours ago

粘贴不同的图片提示:你已上传过名为“图片.png”的文件

火狐浏览器,选择中文简体作为语言时,在Google Gemini上粘贴上传图片,粘贴的图片不一样仍提示:“你已上传过名为“图片.png”的文件”;选择English作为语言时,图片会自动排序,可以正常粘贴上传图片。截图软件:Snipaste 2.10.1。请问是否可以优化一下

Asked by JAY BLUE 1 day ago

Last reply by Denys 22 hours ago

Download ESR for Windows 7

You say to go to the download page and my version of Windows will be detected & you'll give me the correct version. However, IE 8 in Windows 7 won't go to your downlo… (read more)

You say to go to the download page and my version of Windows will be detected & you'll give me the correct version. However, IE 8 in Windows 7 won't go to your download page. So, I need to download from another computer and copy the file to the Windows 7 computer. This doesn't work when you detect that the computer doing the download is a newer computer. How do I tell your system to give me the Windows 7 installer?

Asked by Wayne 1 day ago

Last reply by James 1 day ago

Deleted several hundred emails on Feb 27, Thunderburg shutdown at same time, cannot log on, help.

Deleted around 400 unread emails at one time, something not done before. Thunderbird shut down, now can not log in. Do not have backup password or two step authorization.… (read more)

Deleted around 400 unread emails at one time, something not done before. Thunderbird shut down, now can not log in. Do not have backup password or two step authorization. Any hope for getting back in?

Asked by rrmonts 1 day ago

Last reply by Lin 1 day ago

firefox updated and remove all my bookmarks. What the --- is going on here

firefox removed my bookmarks and they had no right to do so. This upsets me big time, and like everything else they have no phone line to cll for support. firefox is a re… (read more)

firefox removed my bookmarks and they had no right to do so. This upsets me big time, and like everything else they have no phone line to cll for support. firefox is a real pice of work.

Asked by robertbogaert22 1 day ago

Last reply by TechHorse 1 day ago

University deleted my email address.

I would like to make a new account with an email account I control. Currently, the secondary email address can receive 2FA codes and such, but is there some way to transf… (read more)

I would like to make a new account with an email account I control. Currently, the secondary email address can receive 2FA codes and such, but is there some way to transfer all of the history I have with the account to a new one? I cannot make the secondary email address the new one because my university email is now unable to receive emails such as 2FA codes.

Asked by kaixokkiten 2 days ago

Last reply by Denys 1 day ago

When I try to do bank payments throught one bank I get to where you confirm and the page goes grey and nothing happens.

On a certain bank site when making payments you go through the process setting them up and then when you go to confirm payment the banks screen goes grey. I use the same… (read more)

On a certain bank site when making payments you go through the process setting them up and then when you go to confirm payment the banks screen goes grey. I use the same format for other banks. help please.

Asked by longviewnz 2 days ago

Last reply by Denys 1 day ago

Firefox ran an update without warning, now all data has disappeared

My computer automatically restarted, and when I reopened Firefox it was updated and my account was logged out. Once I logged in, everything was gone -- bookmarks, history… (read more)

My computer automatically restarted, and when I reopened Firefox it was updated and my account was logged out. Once I logged in, everything was gone -- bookmarks, history, extensions. The only thing not gone were my saved passwords (so I know I logged back into my same account). I swear I backed everything up after the last snafu, but now I can't find anything. How do I fix this? I had 4+ years of bookmarks saved, plus my article saver extension.

Asked by tarajso 2 days ago

Last reply by Paul 1 day ago

Can't transfer old Thunderbird data to new computer

I tried to transfer Thunderbird file from old computer to new computer but get "Profile cannot be loaded. It may be missing or inaccessable." when I start Thunderbird. T… (read more)

I tried to transfer Thunderbird file from old computer to new computer but get "Profile cannot be loaded. It may be missing or inaccessable." when I start Thunderbird. The old TB file works on old computer and I am pretty sure I copied it and pasted it into the new location in place of the current Thunderbird file.

Asked by tobiebw2 1 week ago

Last reply by david 2 days ago