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Cananot sign in to google on Firefox

The system asks me to sign in using my passkey or to try another way. The screen is frozen - can't enter passkey, can't choose another way. The only way out is to close… (read more)

The system asks me to sign in using my passkey or to try another way. The screen is frozen - can't enter passkey, can't choose another way. The only way out is to close firefox. I have no problem signing in with a different browser (Safari).

Asked by Cathy Block 15 hours ago

Last reply by Nathan Giovannini 4 hours ago

Why do I suddenly need Chrome in order to access my Gmail account?

I have an old Laptop which works perfectly for what I need, and I use Firefox for my Browser. I had to shutdown my Laptop and everything seemed Ok on reboot. However, I… (read more)

I have an old Laptop which works perfectly for what I need, and I use Firefox for my Browser.

I had to shutdown my Laptop and everything seemed Ok on reboot. However, I can no longer access my Gmail account as I apparently "need Chrome" to get access...?

Do I? If so - how do I get it installed on my system?

Thank you

Asked by lbjacobsen 6 days ago

Last reply by Konstantina Papadea 1 day ago

FACEBOOK NOT IN SYNC WITH FIREFOX FOR MIC & CAMERA APPLICATIONS

Hello: For a couple decades now, my favorite browser has been Firefox. I've manually enabled my Web Cam and Mic in the browser settings to work with Facebook. It se… (read more)

Hello:

  For a couple decades now, my favorite browser has been Firefox.

I've manually enabled my Web Cam and Mic in the browser settings to work with Facebook. It seems like Firefox still DOES NOT SUPPORT Facebook 's Video and Voice functionality. Anyone know, if there's a possible fix for this? Is Firefox Software Development Team working to correct this issue and is there a possible projected date on this resolution ?? Please don't hesitate to help me with this technical problem...

Thanks!

Asked by VALLEYTRAIL 1 day ago

Last reply by TyDraniu 1 day ago

Youtube webside is not usable on firefox

I installed Firefox yesterday, and everything was fine for a day. Today, when I play a YouTube video, the entire page freezes - I can't pause it, select text, or do anyth… (read more)

I installed Firefox yesterday, and everything was fine for a day. Today, when I play a YouTube video, the entire page freezes - I can't pause it, select text, or do anything. The page starts responding after about 10 seconds from last interaction.

Compared to Chrome, I can play 20 YouTube videos at once and everything works fine.

The problem only occurs on YouTube. Sites like CDA and Jellyfin work fine.

Sys: Latest Windows 11 I5-10400F Intel Arc B580 RAM 32GB 2133 MT/s

Asked by Pawiu 1 month ago

Last reply by DebraBk 2 days ago

After clearing my cookies and browser history, Youtube will not sign me in "there was an issue signing in to youtube"

In my Firefox browser, when i try to sign in to Youtube, a window says "there was an issue signing in to Youtube" pops up. None of the troubleshooting articles are helpfu… (read more)

In my Firefox browser, when i try to sign in to Youtube, a window says "there was an issue signing in to Youtube" pops up. None of the troubleshooting articles are helpful for my situation. My Firefox browser is up to the latest update - version 146 on windows 11. Youtube works, but i am prevented from signing in to my account.

I have used Youtube in Firefox before by signing in to my google account, the only thing that has changed was that I went into settings and cleared my browsing history, cache, and cookies. Once those were cleared, Youtube won't sign me in and only shows that error window.

In my Firefox browser settings, I have set Youtube to accept cookies and have disabled adblock for Youtube.

My Youtube account is still accessible using Chrome, but not in Firefox. Youtube WILL sign me in if i use Firefox private browsing. I'd rather not use chrome since Firefox is my primary browser and I'd rather not jump through the extra steps of google sign-in using private browsing.

I do have a Google account with my school institution, but that has never been an issue (expect it won't open google maps for some reason, not the issue here though). My Youtube has always been signed in with my personal Gmail, not my school Gmail. I'm not sure if that's interfering with anything.

To reinstate the main issue: I cleared my browsing data and cookies, now Youtube in Firefox won't sign me in.

Asked by Brianna Dunne 3 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

Netsuite Subtab extension login issues

Hello, I work for a company that integrates with Netsuite via SSO. Users should not be required to reenter their credentials to access the integrated app via a NetSuite… (read more)

Hello,

I work for a company that integrates with Netsuite via SSO. Users should not be required to reenter their credentials to access the integrated app via a NetSuite subtab. However, this has been an ongoing issue. I thought it had something to do with cookies, but I cannot figure out what is causing this. Here's what happens: A user logs in to Netsuite, looks up a posted document, and clicks on the subtab of the integrated application. They are then prompted to enter their credentials. This prompt keeps repeating whenever the user refreshes a page or opens a tab. It seems like the browser is not retaining or saving the user's credentials. This does not happen to Chrome or Edge users. Is there anything you can do?

Your assistance is greatly appreciated.

Regards, Mac

Asked by mlegaspi 4 days ago

Last reply by Denys 3 days ago

Can't sign in to Xfinity and it may be the browser

When I try to log into Xfinity to pay my bill I get this. Is it related to Firefox? Thought I'd ask you before I tried to work my way to a human at Xfinity Access Denied… (read more)

When I try to log into Xfinity to pay my bill I get this. Is it related to Firefox? Thought I'd ask you before I tried to work my way to a human at Xfinity

Access Denied You don't have permission to access "http://login.xfinity.com/login" on this server. Reference #18.42d3e17.1765483636.94808bfd https://errors.edgesuite.net/18.42d3e17.1765483636.94808bfd


This happened December 11, 2025

Asked by maryjean2 4 days ago

Last reply by Konstantina Papadea 4 days ago

Browser

I was having problems with the firefox browser. This has never happened. I always use firefox and the company said that firefox was compatible to there sight but I coul… (read more)

I was having problems with the firefox browser. This has never happened. I always use firefox and the company said that firefox was compatible to there sight but I could not access.

Asked by mkoyoga 4 days ago

Last reply by jscher2000 - Support Volunteer 4 days ago

YouTube premium freezes. I have taken several steps: 1 used a private tab; 2 used the appropriate cookie /tracker settings; but still YouTube seems to freeze. others have the same issue. it's time to come up with a solution.

Mozilla needs to come up with a permanent solution to this issue. I know that Google probably started it by somehow changing YouTube, but Mozilla needs to react and come … (read more)

Mozilla needs to come up with a permanent solution to this issue. I know that Google probably started it by somehow changing YouTube, but Mozilla needs to react and come up with a solution.

Asked by tgarner444 1 month ago

Last reply by jjk56 4 days ago

Substack menus and options do not work in latest Firefox update

I have no idea what Firefox did with the update but it made navigating my Substack a royal pain in the neck. I cannot post, cannot edit, cannot share posts. Very infuria… (read more)

I have no idea what Firefox did with the update but it made navigating my Substack a royal pain in the neck. I cannot post, cannot edit, cannot share posts. Very infuriating. I have had to go back to Edge to get these features to work. Dashboard link does not work. Share link does not work. Cannot post comments. Infuriating.

Asked by myfreedomfirst 6 days ago

Last reply by jscher2000 - Support Volunteer 5 days ago

Site TF1France says Firefox can’t open video

Hello my FFox is up to date on a new Samsung A07. TF1+ pop up says they can't play their video in my navigator (FF). Have I put on too much security? Cookies for site acc… (read more)

Hello my FFox is up to date on a new Samsung A07. TF1+ pop up says they can't play their video in my navigator (FF). Have I put on too much security? Cookies for site accepted, No adblockers. Please advise, thanks

Asked by Muchica 6 days ago

Last reply by florea 6 days ago

Any guidance would be appreciated.

Hi, I need help with an issue related to how my website https://forganica.com/ loads in Firefox. The site works fine on Chrome and mobile browsers, but in Firefox some el… (read more)

Hi, I need help with an issue related to how my website https://forganica.com/ loads in Firefox. The site works fine on Chrome and mobile browsers, but in Firefox some elements are not rendering correctly and the layout shifts on scroll. Is there a recommended way to debug layout or CSS rendering issues specifically in Firefox? And is there any Firefox-specific setting or developer tool I should check to understand why my site behaves differently?

Moderator note: This question has been edited to correct the formatting.

Asked by Dru 1 week ago

Last reply by Denys 6 days ago

Non-existent comments on a forum

I'm using the latest version of Firefox. A website I visit a lot - https://www.underconsideration.com/brandnew - uses the Disqus system in its comment section. The proble… (read more)

I'm using the latest version of Firefox. A website I visit a lot - https://www.underconsideration.com/brandnew - uses the Disqus system in its comment section. The problem is that no comments at all show up when viewed in Firefox, I have to switch to Safari just to read and engage with the comment forum. Why is this happening? Any ideas? Thanks.

Asked by robwalker920 1 week ago

Last reply by jscher2000 - Support Volunteer 6 days ago

Difference ESR 115 and 141 with position: fixed

Hi, I have an old PC with Win7 and Firefox 115.30.0esr (64-bit) (latest version from 11 november 25) and this website cultuursmakers.be has problems aka differences with… (read more)

Hi, I have an old PC with Win7 and Firefox 115.30.0esr (64-bit) (latest version from 11 november 25) and this website cultuursmakers.be has problems aka differences with Firefox 141.0.3 (of my Android tablet) and other browsers such as Chrome. The green heading block overlaps and hide the upper part of the content block. For example, if you select inloggen (log in), then you see that the user name (naam) is not visible and only the box for the password is shown. Work around: Right click on the header and select Inspect. In the Inspector (html column) select the header tag. In the Inspector (css column) uncheck in the '.header.--fixed' selector the line 'position: fixed;' Now the content block shifts down and all content is visible. Can you verify / fix that? Greetings and TIA, Gerard

Asked by gerard32 1 week ago

Last reply by TyDraniu 6 days ago

Login @ California EDD

Hi You did an update to Firefox about two weeks ago & now I can't login. Had to call EDD yesterday & today to talk to an IT specialist. She told me that Mozilla … (read more)

Hi

You did an update to Firefox about two weeks ago & now I can't login. Had to call EDD yesterday & today to talk to an IT specialist. She told me that Mozilla never contacted California EDD & for the last two weeks people, myself included haven't been able to login. She told me to use Chrome or Microsoft Edge, both of which I absolutely HATE to use. Well guess what I was able to login using Microsoft Edge.

Here's the steps Login They send you a 6 digit text code. You enter the code Then you get a pop up message that something went wrong & call the 833 - 876 - 9333 for the IT dept. Which only takes about 20+ trys to get someone.

PLEASE CORRECT THIS SITUATION!!!!

Asked by Surfnbrad2004 1 week ago

Last reply by Denys 1 week ago

Data Tables open but close immedaitely

I have an Investors.com account and a feature they offer is a stock sector data table that shows recent performance and other information. When I try to open these tables… (read more)

I have an Investors.com account and a feature they offer is a stock sector data table that shows recent performance and other information. When I try to open these tables they close immediately, but if I use my tablet with a different browser they will remain open. I believe this is a simple setting that I need to adjust, but I don't know enough to figure it out.

Asked by dgardelldarin 1 month ago

Last reply by rbucata 1 week ago