Showing questions tagged:

Can't empty my trash

Running version 21.0 on Android 17. Emptied my trash just this morning. Worked fine. Went to do it tonight, said yes to the confirmation and it just sat there. No deletio… (read more)

Running version 21.0 on Android 17.

Emptied my trash just this morning. Worked fine. Went to do it tonight, said yes to the confirmation and it just sat there. No deletion. Sent a test message from another acct and that arrived fine, so it's not having problems accessing my server via IMAP.

Open 1

Emails always stuck in Outbox Thunderbird Android

I am using a Samsung S22 android and Thunderbird 20.1. My email server is Xfinity (comcast.net) and set on imap: smtp.comcast.net; SSL/TLS; port 465; auth: normal pas… (read more)

I am using a Samsung S22 android and Thunderbird 20.1. My email server is Xfinity (comcast.net) and set on imap: smtp.comcast.net; SSL/TLS; port 465; auth: normal password

When outgoing emails are somewhat large, or sometimes for no reason at all, the outgoing emails get stuck in the OUTBOX. No amount of clicking on "Send messages" works, nor does sending them to DRAFTS and re-sending them. They again get stuck in the outbox. I have changed the port #s to no avail. My desktop Thunderbird HAS NO OUTBOX !! Why is that? Consequently, no emails get stuck, no matter how large or small. I've tried everything and searched everywhere.... no help.

Open 3 10

Thunderbird has stopped receiving emails. I followed the instructions I found. restet cache, I have enough memory checked login credentials (I have been sending and receiving for months with no problems) restarted phone. 8 am getting no error messages

Thunderbird has stopped receiving emails. I followed the instructions I found. restet cache, I have enough memory, hosting service account space is adequate, checked log… (read more)

Thunderbird has stopped receiving emails. I followed the instructions I found. restet cache, I have enough memory, hosting service account space is adequate, checked login credentials (I have been sending and receiving for months with no problems) restarted phone. I am getting no error messages.

This happened with my last email program and I installed Thunderbird after no one could find a problem.

Open 1 50

Thunderbird stopped working Android 16

Pixel 8a, 256GB/120GB free, Android 16, Thunderbird v16.1 Thunderbird stopped sending and receiving emails after several months. My storage is not full. I also deleted me… (read more)

Pixel 8a, 256GB/120GB free, Android 16, Thunderbird v16.1 Thunderbird stopped sending and receiving emails after several months. My storage is not full. I also deleted messages to be sure. I checked my android settings as indictated in the troubleshooting guides and have been unable to resolve problem. I have it set to automatically download emails. Manually checking emails by using the "refresh" button does not work either.

Open 2 170

Thunderbird Mobile

Obwohl ich schon mehrere Konten die ich auf meinem PC in Thunderbird angelegt habe per QR Code auf mein Android Gerät exportiert habe, erkennt Thunderbird Mobile nun den … (read more)

Obwohl ich schon mehrere Konten die ich auf meinem PC in Thunderbird angelegt habe per QR Code auf mein Android Gerät exportiert habe, erkennt Thunderbird Mobile nun den Code nicht mehr nachdem ich ein neues Konto hinzugefügt habe. Das Konto funktioniert auf dem PC perfekt, lässt sich auf dem Android Gerät aber auch nicht manuell hinzufügen

Open 2 20

transfer from thunderbird descktop to android does not work

Transfer from Thunderbire on PC Win 11 to Android version Xiaomi17 smartphone All the requested QRs are generated but when I frame them with the smartphone camera they ar… (read more)

Transfer from Thunderbire on PC Win 11 to Android version Xiaomi17 smartphone

All the requested QRs are generated but when I frame them with the smartphone camera they are not read and therefore the procedure is not completed. If instead of the camera I use a normal scanner, in this case it reads all the details of the QR. Can you tell me the cause and remedies, Thank you very much. Paolo

Open 1

Microsoft365 automated email setup does not work.

Thunderbird for Android: Microsoft365 Outgoing SMTP auto-filled settings are incorrect and there does not appear to be a way to change them. The "edit configuration" only… (read more)

Thunderbird for Android: Microsoft365 Outgoing SMTP auto-filled settings are incorrect and there does not appear to be a way to change them. The "edit configuration" only has a Incoming IMAP configuration screen, not an Outgoing setting screen.

The setting should be SMTP.Office365.com but it configures it as SMTP-mail.outlook.com. It allows editing of Incoming Settings but there is no screen for Outgoing server changes?

It works fine in Thunderbird for Windows with the correct settings stated above.

Open 3 10

Deleted emails. No trash folder.

I just downloaded your app (thunderbird) to download some important emails for my lawyer about my SSDI case. I moved all of the ones I needed to a folder of their own. I … (read more)

I just downloaded your app (thunderbird) to download some important emails for my lawyer about my SSDI case.

I moved all of the ones I needed to a folder of their own.

I went into your app, found them and apparently clicked something that made them all disappear, it was not "delete" or the trashcan icon.

I've googled and everything I read tells me to go to the trash folder. I do not have a trashcan folder.

Please help.

Open 9 138

import settings to mobile phone

hi i want to import my settings to my new mobile phone (my previous one is dead) from my lap top, but it's impossible to scan the QR code, it's not scanning thanks in adv… (read more)

hi i want to import my settings to my new mobile phone (my previous one is dead) from my lap top, but it's impossible to scan the QR code, it's not scanning thanks in advance for your help

Open 7 30

Push notification on multiple account

Good morning, Yesterday I wrote a comment about the Thunderbird app and support asked me to submit a report. I then received an email telling me to open a ticket—I honest… (read more)

Good morning,

Yesterday I wrote a comment about the Thunderbird app and support asked me to submit a report. I then received an email telling me to open a ticket—I honestly don't know how—or to send an email. Here's my problem:

1) The most serious issue is that push notifications aren't working as described. Specifically, I disabled battery restrictions, selected the primary account, went to folder management, and enabled push notifications in the inbox. I tested it by sending an email, and everything worked perfectly. Then I went to the second account I registered, then folder management, and that's where the problem arises. Regardless of the account I use, it always lets me manage folders only from the first account, and that's a major problem. Despite this, even after 15 minutes or with the app open, I still don't receive emails for the accounts, not even after an hour. I have to force the emails to be received, and then Thunderbird shows them to me.

2) In the combined view, it's not possible to move emails into the folders of the mailbox to which they belong. I'm forced to go into the specific mailbox each time and operate. I've tried various clients, and none of the combined view forces you to go into the specific mailbox.

3) Absurd attachment management. If an email has an attachment, I have to click three times to change the view each time. The first click switches from the combined view to the email, the second click switches from the email to the attachments. The third click finally opens the attachments. Other clients just click on the preview.

I look forward to your feedback. Thank you. Julian

Open 1 40

Android Thunderbird app not synchronising all emails

I have numerous Ionos email addresses. No problem seeing all received emails in Thunderbird app on my Windows PC. But Android app does not show some emails, despite syn… (read more)

I have numerous Ionos email addresses. No problem seeing all received emails in Thunderbird app on my Windows PC. But Android app does not show some emails, despite synchronising numerous times. Problem is often with emails not showing in the unified inbox on the Android app. Also a problem with sent emails not showing. Today I looked for an email I had sent four days ago, and it was not in my Android sent folder. Synchronised, still not there. Synchronised again, still not there. Went online to Ionos and opened the sent email. Synchronised Android Thunderbird again and then it appeared. Why can't Anroid Thunderbird see certain emails? Problem seems to be especially bad with emails I have previously opened in Thunderbird on my Windows PC. Doing so seems to make the emails invisible to Android Thunderbird.

Open 1 30

Feedback

1 there should be an option to put the menu with the delete button at the bottom, not top. 2 Unified inbox is great, but why not unified everything. Unified spam,.sent,… (read more)

  1. 1 there should be an option to put the menu with the delete button at the bottom, not top.
  2. 2 Unified inbox is great, but why not unified everything. Unified spam,.sent, deleted etc. Blue mail does it and it's very useful.

Those are the 2 main things. Anything else is not important but nice. E.g.

  1. 3 Options for a bit more colour or ability to colour things, like accounts or senders.
  2. 4 One click unsubscribe for emails

Other than that it's utterly awesome and feels very stable, unlike the new release of Blue Mail.

Open 1 30