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hi i want to import my settings to my new mobile phone (my previous one is dead) from my lap top, but it's impossible to scan the QR code, it's not scanning thanks in advance for your help

Good morning,

Yesterday I wrote a comment about the Thunderbird app and support asked me to submit a report. I then received an email telling me to open a ticket—I honestly don't know how—or to send an email. Here's my problem:

1) The most serious issue is that push notifications aren't working as described. Specifically, I disabled battery restrictions, selected the primary account, went to folder management, and enabled push notifications in the inbox. I tested it by sending an email, and everything worked perfectly. Then I went to the second account I registered, then folder management, and that's where the problem arises. Regardless of the account I use, it always lets me manage folders only from the first account, and that's a major problem. Despite this, even after 15 minutes or with the app open, I still don't receive emails for the accounts, not even after an hour. I have to force the emails to be received, and then Thunderbird shows them to me.

2) In the combined view, it's not possible to move emails into the folders of the mailbox to which they belong. I'm forced to go into the specific mailbox each time and operate. I've tried various clients, and none of the combined view forces you to go into the specific mailbox.

3) Absurd attachment management. If an email has an attachment, I have to click three times to change the view each time. The first click switches from the combined view to the email, the second click switches from the email to the attachments. The third click finally opens the attachments. Other clients just click on the preview.

I look forward to your feedback. Thank you. Julian

I have numerous Ionos email addresses. No problem seeing all received emails in Thunderbird app on my Windows PC. But Android app does not show some emails, despite synchronising numerous times. Problem is often with emails not showing in the unified inbox on the Android app. Also a problem with sent emails not showing. Today I looked for an email I had sent four days ago, and it was not in my Android sent folder. Synchronised, still not there. Synchronised again, still not there. Went online to Ionos and opened the sent email. Synchronised Android Thunderbird again and then it appeared. Why can't Anroid Thunderbird see certain emails? Problem seems to be especially bad with emails I have previously opened in Thunderbird on my Windows PC. Doing so seems to make the emails invisible to Android Thunderbird.

1. 1 there should be an option to put the menu with the delete button at the bottom, not top.
2. 2 Unified inbox is great, but why not unified everything. Unified spam,.sent, deleted etc. Blue mail does it and it's very useful.

Those are the 2 main things. Anything else is not important but nice. E.g.

1. 3 Options for a bit more colour or ability to colour things, like accounts or senders.
2. 4 One click unsubscribe for emails

Other than that it's utterly awesome and feels very stable, unlike the new release of Blue Mail.

Hi All,

I have a Galaxy S22 running android 16 and have been getting the standard email notifications for each of my inboxes.

Recently I get a duplicate notification appear for a new email almost immediately after I clear the notifications screen or swipe it away.

I was hoping an update would solve the issue but I updated it once since it began but the issue remains. I have done all the basic troubleshooting steps like cleared cache, stopped app, restarted device etc. but nothing seems to work.

I havent uninstalled the app yet because I didnt want to risk losing anything important, but if thats the next logical step aside from a configuration change I will do it as these notifications are becoming rather annoying. Help please!

I've switched from K-9 to Thunderbird for Android.

One difference I've noticed is that the message notifications remain in the launcher even after I've deleted those messages in Thunderbird. Thus, I have to handle messages twice.

Is there a setting to make notifications go away when the underlying messages have been deleted?

Thanks

I used clone phone to transfer from a Samsung Galaxy S20 to a oneplus 15 and Thunderbird android did not transfer. How do I get it working and access my old emails?

Hello,

For a few days everything worked perfectly. Now suddenly I cannot fetch any emails on neither Thunderbird for android nor Thunderbird on Ubuntu. Both latest versions at time of writing. Sending mails works. Another email client works, another email address from the same server (but different domain) does work.

Any ideas what I can do?

I am experiencing a problem with Thunderbird for Android.

My setup:

• Smartphone: Samsung Galaxy S23 Ultra (SM-S918B)
• Android version: Android 16
• Computer: Windows PC
• Desktop email client: Thunderbird for Windows (latest version)
• Email accounts are configured and working correctly on the Windows version of Thunderbird.

The issue concerns the Android application. Despite using the same email address, login credentials and server settings that work correctly on my Windows computer, I am unable to properly configure or synchronize the account in Thunderbird for Android.

The desktop version connects without any issues, while the Android application either rejects the settings or fails to synchronize properly.

I have already:

• verified the email address and password,
• confirmed that the same credentials work on the Windows version,
• checked the incoming and outgoing server settings,
• reinstalled the Android application,
• ensured that the device has an active internet connection.

Could you please advise what additional steps I should take to resolve the issue?

Thank you in advance for your assistance.

Kind regards,

With three accounts, if the first account is set to folder poll frequency = 15min and the others are set to never, the first account does not poll its folders after 15 minutes. The bug workaround is to set all three accounts to 15 minutes. However not knowing this caused me to miss important emails.

Mail.com support recommended that I install Thunderbird to clean out my inbox. Things went perfectly and I managed to delete 20,000. Then the app just STOPPED. It wouldn't delete any more. I emptied my email's trash, restarted my phone twice, and cleared the cache several times. The app is just inoperable.

Please help! I have 265,000 more emails to delete.

There are two pdf files attached to an email I received. When selecting view all and then save all, one file gets saved with the name of the other file, and a zero byte file is created with correct name. The other file is not saved. This erroneous behaviour is repeatable.