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I keep getting an alert saying I need to update my email account. How do I do that? (BOTH of my email accounts work fine on my home computer, but neither works on my classroom computer. I'm a teacher).

After many years of using Thunderbird with an AOL account I changed my password in AOL to increase the security. So I had to install the AOL account again in Thunderbird. I created an app password in AOL and put it in Thunderbird. Everythin fine so far. AOL login window opens automatically. But after login to AOL the message "somthing went wrong" and "try on anther device" pops up. I tried it on several PC's - no way. Other mail clients like Mailspring oder Mailbird did work with the AOL account. What is the problem?

Hi,

I hit an error configuring two gmail pop accounts: "incoming server already exists". I do have an existing account on Thunderbird, also gmail, but not sure why this is an issue. Any help would be greatly appreciated!

Stan

Dear Sir or Madam,

I am experiencing difficulties setting up one of my email accounts. While I was able to add other accounts without any problems, I would now like to manually add another account, but unfortunately it does not work.

The account in question is kontakt@sockel-profi.de with IONOS. When I try to add this account, the input field turns grey, I cannot click anything, and the process keeps loading endlessly. To try again, I have to close the entire program. If I press ESC, the window closes, but it reopens at the same point without completing the setup.

Could you please assist me in successfully setting up this account?

Thank you very much in advance for your support.

Dear Sir or Madam,

I am experiencing difficulties setting up one of my email accounts. While I was able to add other accounts without any problems, I would now like to manually add another account, but unfortunately it does not work.

The account in question is kontakt@sockel-profi.de with IONOS. When I try to add this account, the input field turns grey, I cannot click anything, and the process keeps loading endlessly. To try again, I have to close the entire program. If I press ESC, the window closes, but it reopens at the same point without completing the setup.

Could you please assist me in successfully setting up this account?

Thank you very much in advance for your support.

Dear Sir or Madam,

I am experiencing difficulties setting up one of my email accounts. While I was able to add other accounts without any problems, I would now like to manually add another account, but unfortunately it does not work.

The account in question is kontakt@sockel-profi.de with IONOS. When I try to add this account, the input field turns grey, I cannot click anything, and the process keeps loading endlessly. To try again, I have to close the entire program. If I press ESC, the window closes, but it reopens at the same point without completing the setup.

Could you please assist me in successfully setting up this account?

Thank you very much in advance for your support.

Kind regards, Lapietra Dominik

Thunderbird was unable to find my Yahoo email to enable me to set up TB after Windows 11 took it off my computer. I was given a solution that partially worked and then, I don't know how, some fiddling about of my own got all my emails and everything seemed fine. But when I tried to read an email today, TB said it couldn't find my email address exactly as it had done before.

I have now removed Thunderbird with the hope that someone will be able to tell me how to set it up and find my email address - vervelu@ yahoo.com - so that it stays set up.

I get a pop-up every 5 minutes asking to let Thunderbird access my gmail account. I've never had the gmail account set up in Thunderbird and don't want it there. I hit the Deny button every time, but it never gives up. How can I make this stop? Thank you!

Hello everybody, I have 5 accounts managed with Thunderbird. They are named provider, provider-1 up to provider-4. I don't know, which Thunderbird-Account belongs to which Provider-Account. Is there any possibility to find out, which Thunderbird-Account belongs to which Provider-Account and to save one of these 5 Thunderbird-Accounts on disk?

Hi, is there a way to setup access shared e-mail accounts (they appear as unlicensed accounts in office 365 business accounts)? In office365 business accounts, it is possible to setup general mailboxes like sales@ etc. and grant access of said mailbox to user account of choice. OAuth2 login for these accounts does not exist, instead, login occurs via user accounts and then the shared accounts appear for such user, it is not possible to login with or setup shared mailboxes with a password as it is normal (licensed) user accounts. According to Chat-GPT5 it is difficult or impossible, it says login name would be something like licensedusername@company.com\sharedmailbox@company.com, so for example, eric.smith@contoso.com\sales@contoso.com But that doesn't seem to work, like a silly suggestion, outlook.office365.com server then asks for credentials of said eric.smith@contoso.com\sales@contoso.com as if it were a single username! so if you have any info if that is possible, any work-around, pls let me now! Thank you - Andreas Hartmann (ADEC Technologies Ltd)

with some changes with a default search for passkeys, I am no longer able to use thunderbird mail as is, as after spending three hours today, I was unable to add a 2nd account that has been accessed via gmail for a long time. I am wondering what other email problems other than thunderbird might have similar features,. as thunderbird has been rendered unusable by new code/passord, passkey requirements. I was looking at spark, but their interface is not as helpful. Thoughts! RIP Thunderbird mail, a long time friends, but time to move on, alas

I am trying to get away from GMAIL and I already contribute to Mozilla as I use Firefox for all of my browsing. I purchased access to Mailfence thinking I would be able to use start using Thunderbird with it, but but I get an error indicationg that my password or configuration may be wrong when trying to complete "Setup Using Your Existing Email Address".

Help please!

Jeff

die automatisvhe Suche braucht stunden um die Server-Settings zu finden, wenn ich einenen Mail-Account hinzufüge. Kann ich die Serversettings manuell eingeben, In Thunderbird von vor zwei Jahren ging das noch.

Trying to add a secondary email, change password, two step verification or basically anything that requires a confirmation code beyond logging in do not work. I keep getting codes in my email, enter in the dialog box, click confirm and...nothing happens. no loading icons or error messages. no indication that anything is happening. dialog box just gets stuck and doesn't do anything.

hi, if I go to settings and email account settings and if try to add new account a windows with "name" and "email adress" open and after filling it up I get blue circle spinning and nothng

hi all

have somehow got an imap and a pop3 [version of the same acct] acct on my main pc , but they are are the same TB acct if that makes sense. suddenly ive lost all msg's in inbox.

have opened Tb in troublshoot mode but no help. i also did an "impoort" which was no help

i have 2 inboxs with associated folders [which i don't want]. i was tackleling a problem with this acct in another thread and appreciate peoples
input there, but it was not completely resolved

i suspect i need to change both accts to either pop2 or imap , preferably the one where data is kept on a server so acct is syced with my laptop pc

any help much appreciated. thanx

update: just now i did a second "Import", this was successful and recoverd my inbox msg's, but id still like some help getting back to normal, thanks

Version 144.0.1. Unable to add a new email account. After entering the email address and going to automatic configuration... The circle keeps spinning forever... How do I add the account manually? I tested it on two computers.