Forced to "Use strong password" instead of my saved password

Since the upgrade several days ago, I have not been able to select my saved password on some pages, instead I always see "Use strong password" to create a new one. I have… (read more)

Since the upgrade several days ago, I have not been able to select my saved password on some pages, instead I always see "Use strong password" to create a new one. I have not changed my password or anything, and can still see my account information in the saved passwords setting. How can I recover the way to input my password?

Apparently, if there are input boxes for both a username and a password on the page, my account is automatically set as before. Meanwhile, if there is only a password box, Firefox does not allow me to select my saved password.

Firefox 130.0.1 Build #2016044751 on Android 14

Asked by Mozilla_Firefox_User 2 months ago

Last reply by NoahSUMO 11 hours ago

Can't access camera in Firefox.

The camera won't turn on in the Firefox browser for Google Meet or Zoom. It says it can't find the camera or that it's turned off. I have checked my Windows 11 settings… (read more)

The camera won't turn on in the Firefox browser for Google Meet or Zoom. It says it can't find the camera or that it's turned off. I have checked my Windows 11 settings and desktop apps have access to the camera. I have also checked the settings for each of the sites and use of the camera and microphone are allowed. Autoplay is enabled too. The camera works fine in other apps and in other browsers.

Asked by Kirk Kettinger 19 hours ago

Last reply by jonzn4SUSE 11 hours ago

Change password

Issue with ID Verification for Account Access Dear LinkedIn Support Team, I hope this message finds you well. I am currently experiencing an issue with verifying my acc… (read more)

Issue with ID Verification for Account Access

Dear LinkedIn Support Team,

I hope this message finds you well. I am currently experiencing an issue with verifying my account using the Persona verification process. When I attempt to proceed, I receive the error message: "You've already submitted a request. Please try again later."

Despite waiting and retrying as advised, the issue persists, and I am unable to access my account. Could you kindly assist me in resolving this issue or provide guidance on the next steps to complete my account verification?

For reference, my LinkedIn account email is ...........@gmail.com. Please let me know if you require any additional details or documentation to resolve this matter.

Thank you for your time and support. I look forward to your response.

Best regards,

Asked by DANIEL MBEBA 11 hours ago

Last reply by James 11 hours ago

I hit the wrong key,any Moz:lla has taken over my computer. I turned mu compurt,but this did

Hello, Moz://a has completely,taken over my computer I can not do anything on my computer. I hit the wrong key just now, and has taken over my computer before I hit the w… (read more)

Hello, Moz://a has completely,taken over my computer I can not do anything on my computer. I hit the wrong key just now, and has taken over my computer before I hit the wrong I turned my computer off/on but this did not help,and can not get to my email to read your email. I can not off this page Loss my Search Bar,my Bookmarks, the Menu Bar also can some help me, I have been trying for three days to fix these problems. I loss my Search Bar,my Bookmarks, and my Menu Bar,any my Task Bar. Can someone please help me? Thank you, A, Whitman,(Old Navy Vet.)

'

Asked by Nix 16 hours ago

Last reply by markwarner22 12 hours ago

Changed C:\ and ned to recover bookmarks from Mozila on old C:\

I had a major failure and had to replace my PC. I still have to old C:\ but using C:\ How can I recover my bookmarks from the "old drive" my password recovery would be a… (read more)

I had a major failure and had to replace my PC. I still have to old C:\ but using C:\ How can I recover my bookmarks from the "old drive" my password recovery would be a bonus.

Asked by Demetre 15 hours ago

Last reply by markwarner22 12 hours ago

Saving and recovering bookmarks and passwords

I have many, many bookmarks. Every once in a while I save them. My hard drive died. Geek Squad replaced it but where are my bookmarks and passwords? How do I recover t… (read more)

I have many, many bookmarks. Every once in a while I save them. My hard drive died. Geek Squad replaced it but where are my bookmarks and passwords? How do I recover them?

HELP!

Asked by Steve Odem 14 hours ago

Last reply by markwarner22 12 hours ago

You need to allow loading of Google reCaptcha service to prevent spam attacks. Please check your Privacy Settings

I have been trying for the past 3 days and it keeps bouncing back with this error.. You need to allow loading of Google reCaptcha service to prevent spam attacks. Please … (read more)

I have been trying for the past 3 days and it keeps bouncing back with this error.. You need to allow loading of Google reCaptcha service to prevent spam attacks. Please check your Privacy Settings

I have tried it on 3 different laptops and my android phone and it won't work on any of them :(

What do I have to do to fix this?

Thanks

Asked by Glenfelik 17 hours ago

Last reply by markwarner22 12 hours ago

Certain videos within the Firefox web browser refuse to play with sound.

As the title states, certain media elements within Firefox refuse to play with audio, but only with frustrating inconsistency. For example, any videos on Youtube are fine… (read more)

As the title states, certain media elements within Firefox refuse to play with audio, but only with frustrating inconsistency. For example, any videos on Youtube are fine. Any videos on Reddit are fine. But many videos, most commonly on boorus and streaming sites I cannot name here, will not play. The volume on the video slider is all the way up, the Firefox application is not muted, the site is not muted, and the tab is not muted. The only thing that makes those videos play audio is if I left click on them to open them in another tab by themselves. While it solves the issue, it's still an extremely inconvenient way to go about my browsing. I know for a fact that this is a Firefox problem because those same videos on those same sites work perfectly fine within other browsers. Please, does anybody know of a solution to this issue?

Asked by Anyelo 4 days ago

Last reply by jonzn4SUSE 13 hours ago

Can't connect on FF with NordVPN

Hi, I'm on OS Windows 11 and the latest version of FF (133). I also use NordVPN; I can access the web via Edge and Chrome with VPN, but for the last month, it doesn't wo… (read more)

Hi,

I'm on OS Windows 11 and the latest version of FF (133). I also use NordVPN; I can access the web via Edge and Chrome with VPN, but for the last month, it doesn't work with FF. What could be the problem?

Asked by Bill_Blackman 3 days ago

Last reply by jonzn4SUSE 13 hours ago

sorting bookmarks

All, I just downloaded over a 100 images and created anew bookmarks folder, which I saved them to. I think I have some duplicates,so need to execute a sort on that book… (read more)

All,

I just downloaded over a 100 images and created anew bookmarks folder, which I saved them to. I think I have some duplicates,so need to execute a sort on that bookmarks folder, which will place the duplicates next to each other so then I can find and delete the dups.

How do I do this?

Cheers! TBNK

PS There is not a "General" category to enter this in!

Asked by tbotnik 15 hours ago

Last reply by jscher2000 - Support Volunteer 13 hours ago

Firefox start-up in Linux seems to ignore my settings?

I've been using and enjoying Firefox for years on my various Windows machines. I've just purchased a Ubuntu Linux Thinkpad and have installed and used Firefox for a few d… (read more)

I've been using and enjoying Firefox for years on my various Windows machines. I've just purchased a Ubuntu Linux Thinkpad and have installed and used Firefox for a few days. It's generally working well except at start-up. Apparently it tries but can't restore the previous session, even though I have not selected "Open previous windows and tabs" ??

I am using lastest version on Windows and Linux (133.0) but I did notice the settings/options are a bit different in Linux, but I would just like to set my Linux FF to do same as Windows FF on startup, that is just two open tabs: - Gmail opened as a pinned tab. - Google Search as the open tab with focus I've attached a snip of the relevant section in General Settings How do I set this up in Linux? Thanks in advance

Asked by Chris 16 hours ago

Last reply by jonzn4SUSE 13 hours ago

Firefox not reopening tabs after shutdown

I went from Chrome to Firefox several months ago when I discovered that Firefox would automatically reopen all open tabs from previous session. I always put my pc in "sle… (read more)

I went from Chrome to Firefox several months ago when I discovered that Firefox would automatically reopen all open tabs from previous session. I always put my pc in "sleep" mode at night. This morning it wouldn't "wake up" so I held the power button down until it shut down (Windows 11). Then I hit the power button and it started fine. I opened Firefox (Version 333.0) and all my tabs were gone. My wife uses Firefox on her Mac laptop and the same thing happened to her. She put her laptop to sleep last night and this morning all her tabs were gone.

After 3 hours of restoring my tabs, i went to settings and the option for Firefox to reopen all tabs from previous session was grayed out and clicking the circle next to it didn't do anything.

I am assuming this was caused by a Firefox update and am hoping someone has a fix for this. I'd hate to go back to Chrome, but I can't live with spending three hours of each day restoring tabs. I'd appreciate and be eternally grateful for any assistance and fix for this issue.

Thanks!

Bob Kitsis bkitsis@yahoo.com

Asked by bkitsis 14 hours ago

Last reply by jscher2000 - Support Volunteer 13 hours ago

Help with recovering saved bookmarks under my username?

Yesterday, I had to unexpectedly get a new computer for work after the other one mysteriously died, and I had signed into firefox to save bookmarks in June when that mach… (read more)

Yesterday, I had to unexpectedly get a new computer for work after the other one mysteriously died, and I had signed into firefox to save bookmarks in June when that machine was set up; I could not remember my pw today when trying to get bookmarks back on this computer, so reset, thinking I would otherwise be locked out --now I'm not seeing an option to sync bookmarks. I've had this job almost 9 years and would be lost without these bookmarks--a treasure trove of resources gathered over those years. Any help greatly appreciated!

Asked by kpullar 14 hours ago

Last reply by jscher2000 - Support Volunteer 14 hours ago

Firefox Browser Issue

'Linked In' technical support are telling me that I am unable to see certain pages on their system most likely because my Firefox Browser (which is fully up to date) is u… (read more)

'Linked In' technical support are telling me that I am unable to see certain pages on their system most likely because my Firefox Browser (which is fully up to date) is using DNS. They said to remove DNS. Is this wise advice and if so how do I do that and what difference will it make to my day to day use of firefox?

Asked by reg45 6 days ago

Last reply by jscher2000 - Support Volunteer 14 hours ago

Reload past Firefox profile

Several weeks ago, I was attempting to upgrade from Windows 10 to Windows 11. In the process, I deleted Firefox (using Revo Uninstaller) and then reinstalled it, download… (read more)

Several weeks ago, I was attempting to upgrade from Windows 10 to Windows 11. In the process, I deleted Firefox (using Revo Uninstaller) and then reinstalled it, downloading it from the Mozilla website. Unfortunately, it didn’t run, giving me, at different attempts, different error messages. In the time since then, I have read many suggestions from many different websites and I have tried some of these suggestions, all with no success – until today. I have just completed the suggestions made on https://support.mozilla.org/en-US/questions/1327628 and Firefox is now back, working. I am happy and grateful, but not finished. None of my personal data came with the currently functioning version of Firefox. Since the re-emergence of Firefox, I have been reading several websites dealing with copy, backup and restore of my Firefox profile. Right now, the path C:\Users\rsuth\AppData\Roaming\Mozilla\Firefox\Profiles\ shows 5 folders: Two of the folders show 11/11/24 as the date modified (probably the date of the download from Mozilla). The folder 0dppjrfa.default contains one file, times.json, dated 8/11/2020. The other folder, ru82tlj5.default-release, has 97 items, most dated 11/11/2024. The remaining three folders are all dated 12/2/24 (today, as I write this). One folder’s name ends .default, the second name ends .default-release, and the third name ends .default-release-thirteen digits. The question that I am asking here is what do I do next to, hopefully, bring back the personal date I had with Firefox before my updating to Windows 11. Should I delete the folders dated 12/2/24? What, if anything, is the significance of the folder whose name ends in 13 digits? I’m hoping someone will be able to tell me how to fix these Firefox problems. And if I can, then I hope to be able to do something similar to help me bring back Thunderbird as well. Thunderbird became unfunctioning at the same time as Firefox. Thank you.

Asked by I_Rufus 4 days ago

Last reply by jscher2000 - Support Volunteer 14 hours ago

Cannot access emails after automatic upgrade to 128.5.1esr 32Bit !

My Thunderbird had an automatic upgrade this week to 128.5.1esr 32Bit. Since then, I have not been able to pull down email for any of my accounts. When attempting to pu… (read more)

My Thunderbird had an automatic upgrade this week to 128.5.1esr 32Bit. Since then, I have not been able to pull down email for any of my accounts. When attempting to pull email from remote servers, the Thunderbird status message is "Checking server capabilities ....". This has gone for hours with no change, or the attempt just stops with no status update and no emails. This occurs regardless of VPN usage. What happened and how do I fix this ?!?!?

Asked by dragonboy 23 hours ago

Last reply by Googlethunderbird 16 hours ago

userChrome.css for Title Bar Broken by Latest Update

A friendly hello to whomever is kind enough to read this! Your help is greatly appreciated! The latest update caused an edit I made to my Profile's userChrome.css file t… (read more)

A friendly hello to whomever is kind enough to read this! Your help is greatly appreciated!

The latest update caused an edit I made to my Profile's userChrome.css file to be nullified. Now there's huge bar where the tabs toolbar used to be, and apparently it's not the title bar, as when I activate the title bar in "Customize Toolbar," this huge gets replaced by the actual toolbar.

I've attached my css code below for inspection. It used to work perfectly, but after the last update (133.0) it's no longer working. What can I do to fix this and have it like I had it prior to the latest update (133.0)?

userChrome.css File: `#main-window[tabsintitlebar="true"]:not([extradragspace="true"]) #TabsToolbar > .toolbar-items {

 opacity: 0;
 pointer-events: none;

}

  1. main-window:not([tabsintitlebar="true"]) #TabsToolbar {
   visibility: collapse !important;

}

  1. main-window[tabsintitlebar="true"]:not([extradragspace="true"]) #TabsToolbar .titlebar-spacer {
       border-inline-end: none;

}

/* Adding empty space for buttons */

  1. nav-bar {

margin-right:140px; }

/* 15px for dragging whole window by mouse*/

  1. titlebar {

appearance: none !important; height: 15px; }

/* Fix for main menu calling by Alt button */

  1. titlebar > #toolbar-menubar {

margin-top: 10px; }

/* Move minimize/restore/close buttons to empty space */

  1. TabsToolbar > .titlebar-buttonbox-container {

display: block; position: absolute; top: 17px; right: 1px; }

  1. sidebar-box {
 min-width: 250px !important;

}`

Asked by SynTriarch 2 days ago

Last reply by Premysl Kouril 16 hours ago