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i am getting encryption every time i try to ope something in in box please tell me how to disable this . it is greyed out in Thunderbird can not change it . please help me i do not wan encription a want to remove checkmarks but can not it is greyed out

I am trying to view uploaded videos in to my work portal and when I try to view the video this is the error message I receive. I am running WIndows 10 on my desktop. My Windows is up to date and I have cleared all cookies and still not working. Please help. Thank you

When I search for a Hebrew-language video on Firefox the resulting link text overlaps with the English text “Translate this page” for all YouTube videos. I don’t want any page translated and my Firefox Translation settings include no languages. The overlap only occurs on YouTube video links. How can I get rid of the “Translate this page” text? Thanks.

I have a problem with outbox, i lost a possibility to read old emails i see them in outbox folder, but every signle email is blank the problem contain not all messages from this files, the newest are ok, and the olders also, but i have like 2 years gap i see al the messages but i cant read it, moziile display only whole white screen

any tips?

when i open the message Todd sent i get this and i do not know why see attachment how do i stop this from happening I do not understand what is going on with my thunderbord

Hallo, ich habe Windows 11 neu installiert, nun habe ich das Problem, das angeblich mein Mail Passwort nicht stimmt. Ich habe schon alles ausprobiert, die korrekten Passwörter von T-Online eingebeben, die Passwörter geändert, nichts hilft. Ich habe auch schon Thunderbird neu installiert, doch alles ohne Erfolg. Könntet ihr mir bitte weiterhelfen, das ich dieses wundervolle Programm wieder nutzen kann?

Hier noch mein System: i7 6700 K, WIN 11 HOME, GTX 970Grafikkarte, 500 GB SSD, 16 GB RAM, 1 TB Harddisk,

Danke im Voraus

Rainer

Dear Support,

After setting up a new laptop, I have tried to use Thunderbird to download the entire contents of my GMail inbox. When I'm logged into GMail via my Firefox browser, I can see 62,635 messages dating all the way back to July 2008. I installed Thunderbird and created a profile to access my GMail inbox via POP3. Then I set Thunderbird to download new messages. After a few hours, Thunderbird has downloaded 23,485 messages dating back to December 23, 2022. How do I get Thunderbird to retrieve the remaining roughly 40,000 messages all the way back to the first message from August 15, 2008? Can Thunderbird also retrieve messages from GMails Spam folder and drafts folder?

Best regards from Denmark,

Eric

Despite having the Pop-ups box ticked, I continue to get these 4 in a row, from McAfee. I have been running a system clean for 3 days, and still get these pop-ups. I have TotalAV, but nothing I do has made a difference.

The video from most websites plays out of sequence. It appears that approximately every one second plays its frames in reverse order. This occurs with most video streaming services and major sites. For example, all Amazon, Sam's Club, Walmart and other website product videos. Occasionally, Amazon product videos just say not compatible. However, YouTube videos with very rare excepts play fine in Firefox. Those problem sites play the videos fine under Edge for Linux. But, I would much rather use Firefox. I'm sure this a codec related issue. Possibly related to the NVIDIA GeForce GT 1030 video card in this computer running openSUSE 15.5. But after much searching, I'm at a loss on how to resolve the problem.

Thunderbird ściąga mi cały czas pocztę i dubluje. Zapycha mi komputer. WIem, ze mam skrzynkę 50Gb a na dyzku mam prawie 200 Gb w pliku, wg mnie ściąga raz na jakiś czas pocztę. Co mam zrobić? Arek

translation...

Thunderbird downloads and duplicates my mail all the time. It's clogging up my computer. I know that I have a 50Gb mailbox and I have almost 200Gb of files on my disk, so I think it downloads e-mail from time to time.

I believe that TBird in the past would show the count of the selected messages in the bar at the bottom. For example if I selected 10 messages in a folder for deletion it would show at the bottom how many were selected. If I selected a thousand it would show that number, and then when I hit delete it would show a progress of x number deleted of so many selected.

Now it no longer shows the number selected and during the delete process only occasionally flashes the x number deleted of the number selected.

I believe this is a bug in 115.11.1 It is occurring on two different PCs both running Win 10 Pro.

Hi,

I recently came across the Thunderbird versions are being mentioned as "esr".

In 115.0 version, I see "esr" is added from the 115.10.2esr to 115.14.0esr, the latest version. I also do not see any change in the installers provided. I would like to understand what is the difference between the previous versions and the versions with "esr"?

In 128.0 version, I can see only 128.0.1esr and 128.1.0esr. Is there no normal updates? Now only esr is supproted?

I had version 115.0 installed but I was able to upgrade to 128.1.0esr without any issue. Is this supported?

Regards, Asif

## Premise ## I only ask a question after I thoroughly and at my best knowledge tried various ways and also what I found in these forums an others. This is another weird one for me.

Firefox 126.0 on a Windows 10 22H2

Hi I have been using Firefox maybe for 20 years... and I noticed in the last possibly 5 years has started to have problems after problems. More like bothers and I am not the only one!

Problems with YouTube videos either not loading properly or no audio and so on, tamed down at present! At some point I stopped using it years ago, then got back to it, but since I did a series of different things/work via browsers, I now have some others set to do one task/work.

Firefox is not only the ;standard browser for 'browsing' and basic shopping.

Anyway, this time from yesterday, DuckDuckGo Search not working any more.

There have not been any Windows or Security updates yesterday.

Any other search add-on works fine, but DuckDuckGo.

What I did:

1. Restarted browser - the obvious one 2. I do not really need to clear Cookies as I use an add on that does it for me as soon as I close a tab or browser 3. Downloaded 126.0 and re-installed it on top 4. No new add-ons were installed, but IU also re-started with all add-ons off 5. Cleared history - everything 6. Internet is fine, reset it - just in case, but also tested on other devices and DuckDuckGo works fine 7. My security is not blocking anything

Has Firefox 126.0 had an heart attack overnight, meaning there is a bug that comes out in certain conditions?

I just get from DuckDuckGo: There was an error displaying the search results. Please try again.

Any other Search work, even the less known such as Qwant and Mojeek. No idea. I wasted so much time... again.

Thank you M

PS I may have missed other things I did try and I may amend this post or add posts, if I cannot edit.

I have changed my BT password and now can't send emails via Thunderbird. I can send them with BT though. This is the answer I get when I try to send an email -

''Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) mail.btinternet.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'.''

When I check my outgoing server settings I get this -

Description: BT Yahoo Server Name: mail.btinternet.com Port: 465 User Name: rvynerp@btinternet.com Authentication method: Normal password Connection Security: SSL/TLS

Can anyone help as I much prefer using Thunderbird for emails, over BT Richard P.

I recently moved to using Thunderbird for my emails on an iMac running MacOS High Sierra. I am baffled by the number of email erasure/disposal options I was suddenly presented with, namely: 1. A "Trash" folder, with trash bin icon; 2. A "Junk" folder with a flame icon; 3. A "Junk" folder with no icon; 4. A "Junk E-mail" folder with no icon. Confusingly, some of these folders are not provided with an "Empty deleted/junk" option! Can I completely delete folders 3 and 4 (the one without an icon)? And finally, how can I set things up so that the deleted and junk folders are automatically emptied at set intervals?

Many thanks in advance for any assistance!

System specs below. Thunderbird is set with 1 account: A paid Yahoo email, with a LOT of messages (well over 36K), using IMAP (Yahoo only lets the most recent 10K come down via IMAP, sadly). Most emails do download and are correctly rendered. But around 10%, starting usually a month or so back from the high water mark of last update, show email source code (text of headers, mimeparts, etc.) for a totally different email than the one highlighted (a few days later, different sender, etc.) Checking the message on Yahoo, it renders correctly. There is no pattern to the corrupted messages: they can be from mailing lists, company marketing mails, an alert from my local town, whatever.

Once the error occurs, it is consistent across Thunderbird shut-and-restarts (still showing same wrong email source as before). Emails to either side (earlier and later) render properly in the message pane.

Double Clicking the message to it's own child pane renders a pane with Subject and From as blank, and the same email source text for a different email. Forwarding the email puts the email source code in as text (I was hoping the act of refreshing and reformatting might grab the correct content, but no).

Doing a Repair Mailbox (which seems to mean "download headers again, then download all the mail again" does seem to correct for a time (including the previously corrupted emails now rendering correctly)... but within a day or two, a new crop of messages will be corrupted, and the dance starts again.

Windows 10, 64 bit. Norton 360 set to exclude all mailbox directories. Thunderbird 115.12.2 (64-bit), though this has been happening since 110. No plugins, no extensions.

Are there diagnostic logs or other info I can share that can help us figure this out? I really like Thunderbird, but it's just unusable here. Outlook, Apple mail, other tools don't seem to have this problem.

Every time FF does an update it deletes my saved sites on the FF home page. When I try and put them back in the blank spaces it will not let me. I have tried reinstalling FF and it does not help at all. I try in safe mode and it does not work either.

I'm having a lot of trouble setting up a functioning second e-mail account in Thunderbird. I've tried numerous times and it either doesn't show up or if it does, it won't receive or send. I wonder if part of the problem is the settings provided by my ISP. Thunderbird fills them in automatically, but they're not the ones my ISP wants. Both the server name and the ports are incorrect. I try to change them manually but then the 'continue' button is greyed out and I'm stuck. Using the ones Thunderbird wants doesn't work, I can't send or receive. I need it to be a POP3 account, my ISP gives us very limited server space.

When I set up my initial e-mail account the automatic settings were correct to what my ISP wanted, so there wasn't a problem. Any help would be appreciated.

When I receive junk email, Thunderbird shows mail received (for example 10 emails) there are ...again for example 3 in my inbox and the other 7 are nowhere to be found. Not in junk and not in trash. I am concerned that there might be some emails that are not junk that I am not able to get. I would like to be able to review the junk folder prior to deletion. What setting options do I need to change to make this happen? I am using pop email... Thanks!!