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Some mailboxes vanished with V115.2.2

TB seems to have updated itself this morning so when I just started it, the mailboxes under Inbox are all reordered, and some of my mailboxes have vanished - not even the… (read more)

TB seems to have updated itself this morning so when I just started it, the mailboxes under Inbox are all reordered, and some of my mailboxes have vanished - not even there. The domains of the ones that vanished are not mainstream ones, they are kinzelman.com and medflightair.com

Under Tools | Accounts, the accounts are still there, how do I get to these vanished mailboxes? How did the update vanish them?

In the accounts I don't see any 'hide inbox' or anything to cause them to be invisible.

Asked by Paul Kinzelman 5 months ago

Last reply by Wayne Mery 4 months ago

Issues with Lightning since TB 115

Since TB 115, I have issues with the "invite" functionality of Lightning, as follows. It generates errors as follows: "invite" does not work. I can add emails to be… (read more)

Since TB 115, I have issues with the "invite" functionality of Lightning, as follows.

It generates errors as follows:

  • "invite" does not work. I can add emails to be invited to an event, but the invite is then not sent at least with the option "notify" + "send individual mail" (other alternatives such as open visible list of destinatories are not feasible due to privacy)
  • when opening an "event" from the calendar, it displays in a full-screen format (see screenshot_2) that lists all invited attendees
  • The "invite attendees" window works but has a strange pink block on top right (see screenshot_3)
  • the page where the format of sending ("notify", "send individual mails") is not accessible any more

Currently the calendar as such works fine. But the "invite" function is critical for the use I am giving as transnational NGO to invite to meetings etc. All worked fine with previous TB versions.

System config: WIN10 prof, all updates installed, fully licensed, AMD Ryzen 9 5900X etc. (mid-end system built in 2022).

Thanks for looking into a solution.

Klaus

Asked by PRODEC Consultores 5 months ago

Last reply by Wayne Mery 3 months ago

Each update causes problems

It seems with recent updates, things no longer work as it used to. I am currently using 115.3.0, build ID 20230926115257 on Debian Linux. It used to be that if you selec… (read more)

It seems with recent updates, things no longer work as it used to. I am currently using 115.3.0, build ID 20230926115257 on Debian Linux.

It used to be that if you selected the view as "Unread", it would stick with that folder, now it just does it until you leave the folder.

I normally view messages as text since html can be a security issue. There is a button marked "Show HTML", which no longer works. Now I have to select "View", "Message Body as" and then manually select things back and forth.

I used to be able to have a button for the Filter Function to have filter folder or filter message, not it is only a selection for Filter Functions and then I can select what I want to do. This is going backwards.

Under "Unread Folders", often the count is incorrect and it claims that there is a message which is unread, which is false. If I select "Compact View", and then unselect it, the count gets corrected.

There are also other issues which were caused by updates. There is clearly an issue with regards with a lack of testing to ensure things are not getting broken.

Asked by Kemasa 5 months ago

Last reply by Gerard Meszaros 4 months ago

TB 115.2.2 (64-bit) lost folders during update

When TB updated lots the folders are missing and even when reinstall the emails accounts junks and trash folders are missing. Otherwords when I delete a message that shou… (read more)

When TB updated lots the folders are missing and even when reinstall the emails accounts junks and trash folders are missing. Otherwords when I delete a message that should end up in the trash it completely disappears.

Asked by ke4avb 5 months ago

Last reply by Wayne Mery 5 months ago

Folders in version 102.1501

I just installed version 102.15.1. (I went back down from the latest versions which had problems for me). The only folder shown for each account are Inbox and Deleted.… (read more)

I just installed version 102.15.1. (I went back down from the latest versions which had problems for me). The only folder shown for each account are Inbox and Deleted. How do I get others like Sent and Junk? How can I recover the contents of those from my earlier versions?

Asked by gold.albert 5 months ago

Last reply by rcandler 5 months ago

Do not want to have labels “drafts “, “sent”, “sent mail”, “spam”, “trash”, “all mail”, “important “, and “starred “ showing up under each email account.

I want old version back. Everything I have set up for the last 5 years has changed. How do I roll back change? This update has changed everything and I don't know how to … (read more)

I want old version back. Everything I have set up for the last 5 years has changed. How do I roll back change? This update has changed everything and I don't know how to fix it. I want to roll back this update. How do I do it? George Wimmer

Asked by Geowimmer 5 months ago

Last reply by bolzja 5 months ago

Thunderbird and Mac OS 14 (Sonoma)

I just upgraded to Mac's latest OS 14.0 (Sonoma.) Thunderbird will not load. When I run the application I get a beachball and an "application) is not responding" message.… (read more)

I just upgraded to Mac's latest OS 14.0 (Sonoma.) Thunderbird will not load. When I run the application I get a beachball and an "application) is not responding" message. I have tried rebooting and all the "typical fixes.)

Is there an update coming? Something that I can delete to make Thunderbird work?

Asked by Mike Skibra 5 months ago

Last reply by Herb Mackay 5 months ago

Problems with setting the size of the letters in a satisfying way. (large enough)

I have been using Thunderbird for years. I loved it and there was never a problem. Until I updated to the latest version. My Operating system is Windows 10. The problem: … (read more)

I have been using Thunderbird for years. I loved it and there was never a problem. Until I updated to the latest version. My Operating system is Windows 10. The problem: It was impossible to set the size of the letters in a satisfying way. Only massive letters in writing emails resulted in a readable format on the receiving end. I tried one of the suggestions I found on the internet. Something like "set the same format initially and then again in Latin and the bottom choice of letter types". It did not work for me. So I decided to quit Thunderbird and start working with Gmail. Which is okay, but you have to be online and you have to change websites if you use more than one email address. I don't expect you to have a solution, but I want to inform you that I decided to quit after a years long good experience. Thank you for all your work and effort, Daniel van Schooneveld

Asked by dvanschooneveld44 5 months ago

Last reply by Wayne Mery 4 months ago

Thunderbird hangs after 1-2 minutes on Mac

I'm running Thunderbird 115.2.3 on Mac OS X Ventura 13.5.2. Since a few days ago, the Thunderbird interface will hang completely a few minutes after it launches. I can us… (read more)

I'm running Thunderbird 115.2.3 on Mac OS X Ventura 13.5.2. Since a few days ago, the Thunderbird interface will hang completely a few minutes after it launches. I can usually get in and read an email or two before this happens. No crash dialog appears, and I have to force quit the application.

A few things I've tried, unsuccessfully:

  • Launching in safe mode has the same issue
  • Deleting the global messages DB seems to make this issue go away for a while, but then it comes back again at a certain point (like after a day or so of use)

I was able to save a Mac OS X crash report, which is here https://gist.github.com/timstallmann/1bc7150c43054642e5e936782e247527 in case it provides any insight.

I hope there's a solution to this! I have been a loyal thunderbird user for decades and have never had a problem like this.

Asked by tim.s 5 months ago

Last reply by Wayne Mery 3 months ago

115 is slower than expected. Gmail folders downloading messages, plus exchange account with OWL. Windows 10

I was looking for a new client that would allow for a truly unified inbox and installed Thunderbird (win 11). I used TB in the past and liked it. However, it seems very … (read more)

I was looking for a new client that would allow for a truly unified inbox and installed Thunderbird (win 11). I used TB in the past and liked it.

However, it seems very slow and is in the process of downloading message 1952 of 45806 in Inbox. At this rate it's going to take a couple of weeks to be complete.

I have two accounts (1 gmail, one Exchange) and have installed Owl. I think I asked it to download the last 60 days worth of messages. What settings should I change to make it faster? I also think there are messages that are not appearing as the client on my phone seems to have some additional (recent) messages that don't appear in TB.

Thanks in advance for any advice!

Asked by carlson800 5 months ago

Last reply by Wayne Mery 5 months ago

auto update to 115 totally corrupted my folder structure (Unified is not showing all available folders). Also hard to move window. (win10)

Today I received the auto update to 115 and it totally screwed up my profile. Please see the pictures below on what happened to the UI. My unified inbox is empty and I do… (read more)

Today I received the auto update to 115 and it totally screwed up my profile. Please see the pictures below on what happened to the UI. My unified inbox is empty and I don't see most of my configured mailboxes anymore. The titlebar is utterly cluttered and it is full of crap which makes it hard to move the window around. All in all the update makes it impossible to work with my profile anymore. How can I get back to a properly working TB?

Asked by ffsync5 5 months ago

Last reply by Wayne Mery 5 months ago

Thunderbird 115.2.2 Won't Send Emails

Immediately after the 115.2.2 security update, my emails will go into a holding pattern, it opens up Microsoft's 365 outlook which after a couple of second, that's closes… (read more)

Immediately after the 115.2.2 security update, my emails will go into a holding pattern, it opens up Microsoft's 365 outlook which after a couple of second, that's closes... then it just sits there trying to send... until the outlook times out. It will receive emails, but just won't SEND ANYTHING...

Asked by Kingcruiser 5 months ago

Last reply by sfhowes 5 months ago

Change for the sake of change?

Why did you feel it necessary to screw with the home page for Thunderbird? It was perfect the way it was. Now I have to try to figure how to undo all the shit you changed… (read more)

Why did you feel it necessary to screw with the home page for Thunderbird? It was perfect the way it was. Now I have to try to figure how to undo all the shit you changed. When It works DO NOT FIX IT!

Asked by hdwg1340 5 months ago

Last reply by Wayne Mery 5 months ago

How do I get back the old layout and font size on Thunderbird? (win10)

Hi, I got the (unwanted) Update on Thunderbird 115.2.2 (64-Bit). I use a notebook 14" with full HD. With the new update I have trouble reading the texts in Thunderbird… (read more)

Hi, I got the (unwanted) Update on Thunderbird 115.2.2 (64-Bit).

I use a notebook 14" with full HD. With the new update I have trouble reading the texts in Thunderbird, mail, etc. because of the font size & layout. I wear glasses and I'm 50+ ......

HOW CAN I GET BACK THE OLD LAYOUT AND TEXT SIZE ??

I'm really pissed :(

Thanks, Martin

Asked by der.bazi 5 months ago

Last reply by Wayne Mery 4 months ago

Vanishing imap emails when transferring a new computer where 115 has only just been installed

I'm transferring to a new computer and have installed 115 for the first time I can successfully transfer my profile over - and on the first run, my imap emails (outlook)… (read more)

I'm transferring to a new computer and have installed 115 for the first time

I can successfully transfer my profile over - and on the first run, my imap emails (outlook) are present and correct. However, when I close the app and restart it, they've all disappeared. The account is still there but all the emails have gone. (Inbox, outbox, drafts, deleted, etc... all gone)

Taking a look in my profile folder, the drastic size reduction of the files contained in the imap-mail.outlook.com folder suggests that they have been erased.

I've tried numerous times and the same thing always happens.

Local Folders are unaffected.

I have not yet given 115 permission to access internet (but I don't see why that would cause what I am experiencing.)


EDIT: Having viewed another question on here (from someone with the same issue,) it seems that the messages are not being erased and can be restored if I delete the folderCache.json, session.json, xulstore.json files every time before starting Thunderbird. It's still a significant issue.

Asked by retroscopic-firefox 5 months ago

Last reply by Wayne Mery 5 months ago

How do I change the display font in Thunderbird

Thunderbird just upgraded to "Supernova". I hate it. I'm trying to adjust as many things as I can to make it look normal, but I'm stuck on the font. How can I change the … (read more)

Thunderbird just upgraded to "Supernova". I hate it. I'm trying to adjust as many things as I can to make it look normal, but I'm stuck on the font. How can I change the display font used so that my folders and email information (NOT the font used in email messages themselves) is different from the default?

Also, is there any way to change the density or size of just one pane? My email list is too cramped, but if I try to change the size or the density, it changes the the all the panes, and so then my folder list looks way to spread out.

Asked by hockeycat 5 months ago

Last reply by Wayne Mery 5 months ago

Why are so many improvements Not improvements?

I would really appreciate any thoughts on resolving the items below even if I do have to be chastised for not finding the solutions for myself. Thunderbird is running on … (read more)

I would really appreciate any thoughts on resolving the items below even if I do have to be chastised for not finding the solutions for myself. Thunderbird is running on a Windows 10 PC.

Whilst I appreciate the new ability to change the "spacing" between compact, default and relaxed I would appreciate knowing why it was not possible to change incrementally like we can now change Font Size?? There was a fix for this in previous versions which allowed me to display all of the folders that I wanted to display.

Why can the number of messages headers displayed only be 9 or more?

Why does the message header pane above the email content still have so much white space? It would still be totally readable if laid out in a different manner with much smaller line spacing.

I would also like to know why I cannot now have the likes of "get messages" in the menu bar? The current setup forces 2 toolbars or I can switch off the menu. I have had the 2 combined for some time.

With all the "improvements", why is there still no facility to order folders rather than having them alphabetically listed? The add-on to do this no longer works.

As you will guess, I am not best pleased with the changes in SuperNova as it has changed too many of the things that I have taken fore-granted over the years.

My thanks in advance for anything helpful the community is able to offer.

==================================

Have had to add an up date as I am still finding things that seem to no longer be possible.

The "Get Messages" button no longer has the drop down to allow getting new messages from one email address.

When displaying a folder's contents, the message bar at the bottom of the page no longer displays the message count. I know it can be displayed elsewhere on the screen but that takes up real-estate.

The hover and open nested folders is now instant which is a real nuisance as rolling the mouse cursor down the page opens a lot more nested folders than just the one I need.

With 102, if you used CTRL+ to magnify the content of an email, the magnification applied to all windows, for example if you opened a message full screen - not any more, they have been separated. Close the full screen window and it reverts to default size if you open to full screen again.

It is difficult to go back to version 102.15 because to do so needs a "new profile" because 115 changes the original and Thunderbird cannot cope with this.

I would love to know what prompted all of these changes as they have ruined my experience of what has been my go-to email client since version 3?

Asked by firefox1532 5 months ago

Last reply by cg.halgh 5 months ago

LOST W-MAILS

LOGGED ON TO THUNDERBIRD E-MAIL ACCOUNT. EVERYTHING HAD BED DELETED. HUNDREDS OF E-MAILS THAT i REQUIRE. inbox, drafts, sent, trash, everything gone. Can you help to res… (read more)

LOGGED ON TO THUNDERBIRD E-MAIL ACCOUNT. EVERYTHING HAD BED DELETED. HUNDREDS OF E-MAILS THAT i REQUIRE. inbox, drafts, sent, trash, everything gone. Can you help to restore my e-mail items?

Asked by stanadam 5 months ago

Last reply by Wayne Mery 5 months ago