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Setting up an existing thunderbird email account on a new laptop

My thunderbird email account was on my old laptop and now I'm trying to get into it on a new laptop and it is asking for a password that I've forgotten and doesn't give m… (read more)

My thunderbird email account was on my old laptop and now I'm trying to get into it on a new laptop and it is asking for a password that I've forgotten and doesn't give me the option to put in a new one. What can I do to get my old email account working on my new laptop?

Asked by liz49 4 months ago

Last reply by david 4 months ago

update fail

why and or how can i update Firefox. i am running Firefox 126. every time i open the browser the auto update opens and fails to download. i tried loading it through Saf… (read more)

why and or how can i update Firefox. i am running Firefox 126. every time i open the browser the auto update opens and fails to download. i tried loading it through Safari, also failed. anyone have a clear and simple solution? the forum seems to have a lot of complicated work a rounds. any help would be appreciated

Asked by Bestia 3 months ago

Last reply by cor-el 3 months ago

lost access to address book

My Pop!OS Linux platform recently upgraded Thunderbird to version 128.0.1esr and in the process it lost access to my address book. Trying to get the address book back I e… (read more)

My Pop!OS Linux platform recently upgraded Thunderbird to version 128.0.1esr and in the process it lost access to my address book. Trying to get the address book back I encounter the attached prompt to choose the address book file format from a list.

I strongly suggest that somewhere in the process there is a "import previous address book after upgrade" or something like that. The reason is that I, like other busy users, do not know what file format is used by Thunderbird or for that matter where the address book resides. But hey, we're being asked by Thunderbird itself, shouldn't Thunderbird know these answers? Just have a choice "click to re-connect address book after Thunderbird upgrade" or something like that.

BTW I contribute financially to Thunderbird.

Asked by wes19 4 months ago

Last reply by david 4 months ago

Stop Updates!!!

How do I stop these recurring update notices? Every 3 seconds. I'll update when I am ready as this current one does not affect me at all. For a while I fell for it, st… (read more)

How do I stop these recurring update notices? Every 3 seconds. I'll update when I am ready as this current one does not affect me at all. For a while I fell for it, stopped what I was doing and did the ridiculous update, it still continues! I can move on to a different non-Mozilla browser if I have too. Return the option to not update and/or do it manually. FF127.0.2

Asked by TxsChef 5 months ago

Last reply by Doc 3 months ago

How can I copy emails from one profile and add them to emails on another profile. (IMAP)

This should be a simple issue but I've been struggling for ages. I changed email host and have a backup of my profile taken before the changeover, which caused my (IMAP) … (read more)

This should be a simple issue but I've been struggling for ages. I changed email host and have a backup of my profile taken before the changeover, which caused my (IMAP) emails to disappear. But I have that backup profile. That one I've called 'Profiles - old' and placed in in the same folder (>>>Roaming>Thunderbird ) as the new one, called simply 'Profiles'. Only Profiles is read but I can use oneor the other by swapping the names around. There are emails in that Old profile that I want to copy to the new one without losing what's already there. As I say, this ought to be a simple matter, and it probably is, but so far I've waded through reams of online instructions that I've found to be either inapplicable or more less unfathomably techie and not come up with a solution. Help would be much appreciated!

Asked by electrictree 4 months ago

Last reply by david 4 months ago

Thunderbird Updating Function

I went through all my installed software today, with the intentions of cleaning up shop, and opened Thunderbird to see - what the status of the program was. My installed… (read more)

I went through all my installed software today, with the intentions of cleaning up shop, and opened Thunderbird to see - what the status of the program was.

My installed version is: 91.6.1 I clicked the three bars, "help", and "about Thunderbird" to look for the latest update.

According to my program, Thunderbird is up-to-date - and I am on the "release update channel" - so I checked the website, in-case the program had been permanently cancelled.

Clearly, the website has been updated more than once - and the program aswell.

I had a similiar problem, with another piece of software - so maybe there is an overlap of some sort.

Asked by Sir 4 months ago

Last reply by Wayne Mery 4 months ago

add-on import/exporttoolsng not compatibile with 128.0??

i just got a new laptop & installed the latest version of thunderbird mail on it but find the feature to select a bunch of emails & save them to pdf is missing ag… (read more)

i just got a new laptop & installed the latest version of thunderbird mail on it but find the feature to select a bunch of emails & save them to pdf is missing again, last year i got help from you with an .api file for the above (subject) & it worked perfect but i tried using it on this latest version 128.0 & it said it's not compatibile??? any solution??? thanks

Asked by Joan Lozier 4 months ago

Last reply by sfhowes 4 months ago

upgrade firefox Linux

i'm using peppermint 1.0 with Firefox browser 113.0.2. my bank says i need to upgrade to FFox 115 Linux. I can't access accts til i upgrade. i can't find 115 nor does the… (read more)

i'm using peppermint 1.0 with Firefox browser 113.0.2. my bank says i need to upgrade to FFox 115 Linux. I can't access accts til i upgrade. i can't find 115 nor does the system auto upgrade like it says using the "about firefox" ... this is as far as i can get. suggestions, anyone? here's a screencap. Gosh, the thought of returning to Windows makes me very uncomfortable. I see lots of folk are having this sort of problem.

regards

RH

Asked by rick harper 3 months ago

Last reply by James 3 months ago

Thunderbird share account/profile mounted on NTFS volume with Linux and Win10 ?

I recently installed Linux Mint on a separate SSD on my Win10 PC and have now a dual boot environment. Linux can access (r/w) all windows drives. It should be possibl… (read more)

I recently installed Linux Mint on a separate SSD on my Win10 PC and have now a dual boot environment.

Linux can access (r/w) all windows drives.

It should be possible via TB profile manager to access the TB profile on the windows partition.

My question: Are there any known incompatibilities between TB on Linux and Windows ? I don't want to end up having problems with the Windows installation of TB when trying to set this up.

Asked by FrankBKK 4 months ago

Last reply by Matt 4 months ago

Firefox browswer failed to check for update.

I am on a Windows 10 Pro PC 64 Bit OS with 16GB of memory, running Bit Defender Total Security. I have used Firefox for many years and have never had a problem The browse… (read more)

I am on a Windows 10 Pro PC 64 Bit OS with 16GB of memory, running Bit Defender Total Security. I have used Firefox for many years and have never had a problem The browser is version 128.0.2 (64-bit). A few days ago in the application menu told me there was an update and said to install it because it couldn't check for updates. I downloaded and installed it three times now, but the problem still persists. My Bit Defender also keeps popping up messages telling me "firefox.exe attempted to establish a connection relying on an unmatching security certificate to aus5.mozilla.org. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one." I have had over 2000 of those messages in the past few days.

I have never had an issue like this before. Is there a glitch in the most recent update? What can I do to fix it outside of resetting my browser, which logs me out of my google accounts and causes me to not be able to get back into them.

Thunderbird profile

I am trying to move TBird from a Windows PC to a new Windows 11 PC. When I download and install TBird in the new PC, and look in the Profies folder,everything is stored u… (read more)

I am trying to move TBird from a Windows PC to a new Windows 11 PC. When I download and install TBird in the new PC, and look in the Profies folder,everything is stored under a sub-folder with a name like 3umcbvht.default-esr

Is this right or amI doing something wrong please?

Dave Martin

Asked by Dave Martin 4 months ago

Last reply by Matt 4 months ago

OAuth2 authentication problems

Hi, I'm installing Thunderbird on my MacBook Pro (Apple M3). I've a mail account on GMAIL with OAuth2 and I've already correctly settled the "cookies" and the Javascript … (read more)

Hi, I'm installing Thunderbird on my MacBook Pro (Apple M3). I've a mail account on GMAIL with OAuth2 and I've already correctly settled the "cookies" and the Javascript issues in SETTINGS. The popup window with my correct email address opens and I can click for having the new window to open for insert my password on "imap.gmail.com", but this new window in an empty one without any field where to add the password. In my old MacBook (Intel processor) everything works fine. I've imported the whole profile from the old to the new MacBook and it also does not work (same settings, thus). The problem is in this image. The screen from Google to put the credentials does not appear. I've not found any help on line. Any suggestion? Thanks giovanni

Asked by gspagnuolo1 4 months ago

Last reply by sfhowes 3 months ago

Can't Get Thunderfird to install

When going through the set up, I enter my email address (Xfinity) and my email password. I then get to this part where I have to sign into Comcast/Xfinity. Regardless of … (read more)

When going through the set up, I enter my email address (Xfinity) and my email password. I then get to this part where I have to sign into Comcast/Xfinity. Regardless of how many times I enter my username it will not take it and keeps circling back to the username entry. This is getting very frustrating.

Can you help me?

Asked by Ed Blake 4 months ago

Last reply by Toad-Hall 4 months ago