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Recover passwords

I had to uninstall firefox due to an error. I kept receiving an xulrunner error when I tried to open Firefox. I researched this and found that uninstalling the app fixed … (read more)

I had to uninstall firefox due to an error. I kept receiving an xulrunner error when I tried to open Firefox. I researched this and found that uninstalling the app fixed the issue. However, I have lost all of my saved passwords. Is there any way I can get them back?

Asked by Ali Ross 3 months ago

Last reply by cor-el 3 months ago

Live.com cannot open my email account

Dear sir , why i can't open email account ? please open for me , my account : Email hidden@live.com Thank you your kindly Roger Phang warmest reg… (read more)

Dear sir , why i can't open email account ? please open for me , my account : Email hidden@live.com

Thank you your kindly Roger Phang warmest regards

Asked by Phang Roger 3 months ago

Last reply by jonzn4SUSE 2 weeks ago

Cannot sign into UK account

I'm not currently able to sign into my UK account using this link: https://www.mozilla.org/en-GB/account/ When I type in my email address and click continue I just get a … (read more)

I'm not currently able to sign into my UK account using this link: https://www.mozilla.org/en-GB/account/ When I type in my email address and click continue I just get a circular loading symbol going round and round forever. I'm able to sign in using the US sign in link for some reason. I'm not able to sign into Firefox overall though, so none of my bookmarks etc. are synced. I have tried on two different laptops a week apart with the same results.

Asked by rosemary.mantell 3 months ago

Last reply by Mark 3 months ago

The website https://www.thehindu.com/myaccount/ does not open up in Firefox.

The website https://www.thehindu.com/myaccount/ does not open up in Firefox (129.0.1). But it duly opens up in Edge. I cleared the cache in Firefox and tried number of ti… (read more)

The website https://www.thehindu.com/myaccount/ does not open up in Firefox (129.0.1). But it duly opens up in Edge. I cleared the cache in Firefox and tried number of times. But the page expected to open a login page, so I even added pop-up exception for the web site. But it still does not open in Firefox. Opening the site in Edge was a cakewalk without clearing cache or adding a pop-up exception.

Asked by prasunkr 3 months ago

Last reply by TyDraniu 3 months ago

what does Firefox 'Require device sign in to fill and manage passwords' do?

I want to use a fingerprint reader for login.gov and id.me but do not seem to be able to get my just added fingerprint reader to be usable by Firefox (129). It identifies… (read more)

I want to use a fingerprint reader for login.gov and id.me but do not seem to be able to get my just added fingerprint reader to be usable by Firefox (129). It identifies in hardware as a CS9711Fingprint. Anyone have any input about this?

Asked by Tlingzhon 3 months ago

Last reply by cor-el 3 months ago

Canon UK website problem

Since your last Firefox update I have no longer been able to access the Canon UK website. www.canon.co.uk returns the website menu but within a second it greys out and be… (read more)

Since your last Firefox update I have no longer been able to access the Canon UK website. www.canon.co.uk returns the website menu but within a second it greys out and becomes unusable. The same happens when I try to access any other Canon UK address. I'm running Win 10 on my PC and Win 11 on my Laptop. Both display the same problem. If I try to access the same sites via MS Edge I have no problems nor do I have problems accessing other sites on Firefox. I like using Firefox but do not wish to have two browsers open at the same time. Maybe I should change to Edge.....? Please help - Laurie Wright

Asked by Laurie 3 months ago

Last reply by ThePillenwerfer 3 months ago

Auto-fill

Please advise how to I locate and edit (remove incorrect/old auto-fill items). I click a wrong one on an order and it it going to an incorrect address. Plus there are oth… (read more)

Please advise how to I locate and edit (remove incorrect/old auto-fill items). I click a wrong one on an order and it it going to an incorrect address. Plus there are other very old addresses in there that need to be remove. Any help is appreciated. Thanx

Asked by Amtrak Basketmaker 3 months ago

Last reply by TyDraniu 3 months ago

Forgot my password

Hello, I would like to complete overhaul my pc again and for this matter Im quite dependant on my firefox saves of cookies / bookmarks etc. the only issue is, the passw… (read more)

Hello,

I would like to complete overhaul my pc again and for this matter Im quite dependant on my firefox saves of cookies / bookmarks etc.

the only issue is, the password i created using my account years ago is something i have absolutely no idea of anymore, ive been on the same computer for ages so luckily i never needed it again to sign into firefox, so you can probably see my issue here.

Is there any way that i can provide enough evidence that this is my account that i can finally reset this password and be able to reset my pc?

Asked by changekiller 3 months ago

Last reply by cor-el 3 months ago

Spinning Circle when accessing a particular website

When attempting to access or refresh my online brokerage page I get a white spinning circle. It seems to go on for 30 seconds or so. While it is present the page is dys… (read more)

When attempting to access or refresh my online brokerage page I get a white spinning circle. It seems to go on for 30 seconds or so. While it is present the page is dysfunctional. I had recently changed some settings or a 3rd part program made some changes. I know not which setting or other may cause the spinning circle to be evoked. There is a break in the circle at about 3:18...that's the part that spins.

Asked by Orph 3 months ago

Last reply by cor-el 3 months ago

Metamask

I have used Fire Fox for years. Love it. recently I can no longer use because when you try to use metamask and connect hardware wallet (trezor) it does nothing. Metama… (read more)

I have used Fire Fox for years. Love it. recently I can no longer use because when you try to use metamask and connect hardware wallet (trezor) it does nothing. Metamask tech support says its on you guys. Please help I don't like using crome (using Mac Sonoma 14.6.1 and Mac OS Catalina 10.15.7) both do the same thing)

Open Fire Fox Click on Metamask extention Enter password Select "Connect a hardware wallet" Select "Trezor" Select "Continue" Nothing happens --dead

Asked by cgcryptowash 3 months ago

Last reply by cor-el 3 months ago

I can not drag files into anything

Well until a week ago I had no problems with Mozilla and apparently it got to a point where I deleted Mozilla and went to the Mozilla site downloaded the 64 version and c… (read more)

Well until a week ago I had no problems with Mozilla and apparently it got to a point where I deleted Mozilla and went to the Mozilla site downloaded the 64 version and couple of things have changed not sure why but they have and I'm not sure what to do ... The main thing is moving files into sites like We Transfer and Mega ... It just bounces off ... I took these sharing sites to like Edge and Opera not a problem.... Mozilla won't work.

Asked by Mike Hirsh 3 months ago

Last reply by TechHorse 3 months ago

recover deleted firefox history

hello, I would like to recover my deleted Firefox history because this history is very important because it is related to my work, however I have tried a lot of methods t… (read more)

hello, I would like to recover my deleted Firefox history because this history is very important because it is related to my work, however I have tried a lot of methods to recover my deleted Firefox history as a backup copy, type ipconfig/displaydns , I also downloaded a lot of data recovery software but all these methods gave no results, so what I ask you please is to try recover my deleted Firefox history the days of july 20.21,2024 if you are unable to do this for me please help me contact Mozilla Firefox technical support, I would like to point out that the history I am talking to you about is very important so if you help me I will contact you will be very grateful, thank you for your understanding

Sincerely,

Asked by jenniferdupont10 3 months ago

Last reply by cor-el 3 months ago

Text Login Codes from Facebook, other sites

I just cleared all my (Firefox) cookies, history, and caches. In the process, I must have deleted how Facebook texts a code for me to log in. How do I set that up again? … (read more)

I just cleared all my (Firefox) cookies, history, and caches. In the process, I must have deleted how Facebook texts a code for me to log in. How do I set that up again?

Asked by authorlfh 3 months ago

Last reply by cor-el 3 months ago

media load issue

I've been trying to watch live sports events on SECN+ through my Hulu subscription, but I'm encountering an error message stating, "The media could not be loaded, either … (read more)

I've been trying to watch live sports events on SECN+ through my Hulu subscription, but I'm encountering an error message stating, "The media could not be loaded, either because the server or network failed or because the format is not supported." I discovered that Firefox is blocking the stream, while it works perfectly on Chrome. With the college football season and other sports events approaching, I’m concerned that if this issue persists, I may have to stop using Firefox, which I've relied on for over two decades. Please help me fix this issue at your earliest convenience. Thanks.

Asked by Only Don't Know 3 months ago

Last reply by Kiki 3 months ago

Searching in Firefox

Hi there, I'll have several tabs open and when opening a new tab/window, suddenly nothing happens when I type something. It's not specific pages, it's anything. I found s… (read more)

Hi there, I'll have several tabs open and when opening a new tab/window, suddenly nothing happens when I type something. It's not specific pages, it's anything. I found somewhere that I could Clear my latest History, which helped momentarily, but the problem came back. Why is this?

Asked by bodilhstein 3 months ago

Last reply by eugbug1 3 months ago