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New laptop trouble

I just got a new laptop. I downloaded firefox because i had it on my laptop that broke. For some reason it synced data and bookmarks from an account back in highschool th… (read more)

I just got a new laptop. I downloaded firefox because i had it on my laptop that broke. For some reason it synced data and bookmarks from an account back in highschool that i havent touched in years. i use it on my phone so everything on my phone is correct but how do i get it to sync from my old laptop to this new one? I'm very confused and i'd appreciate help with this so i dont have to go back through and find and save everything all over again.

Asked by Emily 4 months ago

Last reply by markwarner22 4 months ago

Restoring Bookmarks

How could i restore the bookmarks that i mistakenly deleted? Going back to the sync from 2 weeks ago, I don't have any of my bookmarks at all, I don't have them locally s… (read more)

How could i restore the bookmarks that i mistakenly deleted? Going back to the sync from 2 weeks ago, I don't have any of my bookmarks at all, I don't have them locally saved, the deletion happened before I reinstalled the operating system

Asked by wojtek 4 months ago

Last reply by cor-el 4 months ago

My previous session has disappeared and my history is suddenly completely blank

When I logged into my laptop on 9th November Firefox had closed. This happens sometimes, I'm often not sure why, but this time the previous session didn't automatically r… (read more)

When I logged into my laptop on 9th November Firefox had closed. This happens sometimes, I'm often not sure why, but this time the previous session didn't automatically repopulate when I restarted. I navigated to the history options with the idea of retoring the previous session - either using that functionality or individually opening previous windows - but history was blank and the previous windows option was greyed out. Following suggestions online I've looked for .bak or .json or similar files to use as restore points but there's nothing since much earlier in the year up to 8th November, which are pretty much empty, and the 9th.

I'd be very grateful for any suggestions!

Asked by robin_russel 4 months ago

Last reply by jonzn4SUSE 4 months ago

Blocking me from sites

Recently you have been blocking me from sites. I'm 66 years of age and if I want to go somewhere then surely thats up to me. Can you please take these blocks off. They a… (read more)

Recently you have been blocking me from sites. I'm 66 years of age and if I want to go somewhere then surely thats up to me. Can you please take these blocks off. They are HTPPS

Asked by keithadunn33 2 months ago

Last reply by Rev Jack Wilson 6 days ago

cannot sync collections

I have several collections in Firefox on my old phone, things I use regularly. It's the only way to save websites on the phone, so I assumed this would sync to my new pho… (read more)

I have several collections in Firefox on my old phone, things I use regularly. It's the only way to save websites on the phone, so I assumed this would sync to my new phone.

I can see an archived thread about this from 2022, is it really not possible to sync these? It seems bizarre to offer the capability to bookmark sites, but not allow it to live with you.

Will it ever be possible? Or should I stop relying on this feature? The main collection I use frequently is one for recipes.

Asked by Heidi Claus 3 months ago

Last reply by milosemi 1 month ago

won't sync collections after Android factory reset, even though bookmarks did

Sync collections after Android factory reset, have Firefox on desktop that is synced, but the new Android install synced bookmarks but not collections, of which i have ma… (read more)

Sync collections after Android factory reset, have Firefox on desktop that is synced, but the new Android install synced bookmarks but not collections, of which i have many, or did.

I'm sure I've just missed a step, but been reading for 3 weeks now .... any idea's?

Asked by Richard Barnes 5 months ago

Last reply by Paul 5 months ago

How can I delete bookmarks from sync?

I am trying to get rid of old bookmarks. I logged out of all my devices except my main PC, deleted many folders of unwanted bookmarks. changed my password on my other… (read more)

I am trying to get rid of old bookmarks.

I logged out of all my devices except my main PC, deleted many folders of unwanted bookmarks.

changed my password

on my other devices that were not connected to sync, I deleted all bookmarks completely.

I only wanted what was on my main PC that I worked so hard on.

now tonight on my PC all the old bookmarks are back again.

this page doesn't make any sense, there is no option to "Delete data from this device" when I sign out.

[https://support.mozilla.org/en-US/kb/delete-sync-data-firefox-signing-out...]

Asked by khuntim 4 months ago

Last reply by cor-el 4 months ago

Lost bookmarks,passwords

I had a firefox account on my pc then i changed the windows version when i downloaded firefox on the new windows and logged in (i forgot the password so i had to reset) i… (read more)

I had a firefox account on my pc then i changed the windows version when i downloaded firefox on the new windows and logged in (i forgot the password so i had to reset) i cant find my old data i tried syncing note that i have changed windows alot and never faced this issue

Asked by Saged khaled 5 months ago

Last reply by cor-el 5 months ago