Firefox Root Certificate Expiration: Questions & Tips for Updating

Important update! On March 14, 2025, a critical root certificate in Firefox will expire. If you’re still using an older version (before Firefox 128 or ESR 115.13+), it’s … (read more)

Important update! On March 14, 2025, a critical root certificate in Firefox will expire. If you’re still using an older version (before Firefox 128 or ESR 115.13+), it’s crucial to update to Firefox 128 or newer to avoid issues with add-ons, DRM-protected content, and other features.

For full details, check out Update Firefox to prevent add-ons issues from root certificate expiration.

If you have questions about the update or need help with the process, this is the place to ask! Whether you’re just starting or you’ve already updated and want to share your experience, we’d love to hear from you.

Let’s come together, share tips, and ensure we’re all prepared. Drop your questions or insights below!

Asked by Lucas Siebert 4 months ago

Last reply by the_dankest_dungeon666 3 days ago

how to edit pdf in Firefox

Instructions begin with "Click on the three horizontal lines and select OPTIONS." My updated version of Firefox does not have OPTIONS. Reinstalling Firefox did not sol… (read more)

Instructions begin with "Click on the three horizontal lines and select OPTIONS." My updated version of Firefox does not have OPTIONS. Reinstalling Firefox did not solve the problem. In OPTIONS, PDF is supposed to be in the list. Opening a pdf file in Firefox did not cause an edit option to appear.

Asked by Caramba 3 days ago

Last reply by patrickadoyle 1 day ago

cannot open any links in emails anymore.

What is the problem? This has made my life almost impossible. Do you understand the impact of not being able to use links in emails? It is the only way to access what … (read more)

What is the problem? This has made my life almost impossible. Do you understand the impact of not being able to use links in emails? It is the only way to access what the email is about. It means I cannot unsubscribe from anything either. When I tried to follow manual instructions they did not make sense and what was described was not what was on the set up. I am not a tech I don't understand and for Thunderbird to have no way to get help is beyond shameful and insulting. It is a "fuck you" to all of us. Insult to injury is the constant nag for donations. How dare you ask for this when you provide no help at all. It should be illegal to do this. I have tried for help on here before and received no answer. I cannot function like this. There is no Kindness here. ' When I try to take a screen shot the pop-up message disappears. This is what it says "This file does not have an app associated with it for performing his action. Please install an app or, if one is already installed, create an association in the Default Apps Settings page." I tried and it would not do it and only Chrome was offered. I do not use Chrome. I need my email back. Thunderbird has effectively ruined my life. It should not be this hard or disrespectful.

Asked by Anna G 1 week ago

Last reply by mike_the_wino 1 week ago

Get get into my Yahoo Email account

I can not get into my Yahoo Email account. When I log in it says, "Something's gone wrong". I can get into my Email through a different browser on the same computer. Th… (read more)

I can not get into my Yahoo Email account. When I log in it says, "Something's gone wrong".

I can get into my Email through a different browser on the same computer. This started last 

Wednesday (01-29) or Thursday (01-30). Help.


Thank you for your time. Tony S.

Asked by amspizzo 5 days ago

Last reply by markwarner22 5 days ago

New Edit PDFs feature

I just had a Firefox update and it stated: Edit PDFs in Firefox. How do I find this feature? I've looked in settings and all things listed from the "hamburger" menu and c… (read more)

I just had a Firefox update and it stated: Edit PDFs in Firefox. How do I find this feature? I've looked in settings and all things listed from the "hamburger" menu and can't find it.

Asked by Denise 3 days ago

Last reply by gerhard911 2 days ago

Right Click Menu is Broken

My Firefox desktop app recently updated. After it updated, I now cannot access anything by right clicking. When I right click, a giant window of options shows up (see ima… (read more)

My Firefox desktop app recently updated. After it updated, I now cannot access anything by right clicking. When I right click, a giant window of options shows up (see image). It doesn't change no matter what I click on. When I try to select something in the giant window of options, nothing happens. I'm having a very hard time with it, particularly because I can't open links into new tabs now.

Asked by apoquogue 2 weeks ago

Last reply by cor-el 2 days ago

Mouse cursor

My mouse cursor has changed from an arrow to a + sign. When I point to a hyperlink or a picture with an imbedded hyperlink, the mouse cursor changes to a +. I cannot simp… (read more)

My mouse cursor has changed from an arrow to a + sign. When I point to a hyperlink or a picture with an imbedded hyperlink, the mouse cursor changes to a +. I cannot simply click on an item to go to a site. Any ideas how to get rid of the +?

Asked by MilusC 6 days ago

Last reply by frisée 6 days ago

your account has been locked for security reasons

your account has been locked for security reasons>> for quite sometime and i can find how to fix it! my account is [edited] @gmail.com by typing and password and it… (read more)

your account has been locked for security reasons>> for quite sometime and i can find how to fix it! my account is [edited] @gmail.com by typing and password and it keep saying 'your account has been locked for security reasons': can you guys tell me how to fix!

Asked by ZM Kyaw 6 days ago

Last reply by yeflius 5 days ago

audio distortion youtube

Starting today, YouTube on Android Firefox using below version of Firefox, the audio distorts and has a continual popping clicking on each word of an audio podcast when y… (read more)

Starting today, YouTube on Android Firefox using below version of Firefox, the audio distorts and has a continual popping clicking on each word of an audio podcast when you speed up the YouTube video to 1.5 or 1.75 prior to today it was fine ... The audio is still understandable but distorted when using one of these speed up settings

Using the Chrome browser, everything is fine on the speed up settings on YouTube.com

Android 15

136.0a1 (Build #2016067423), hg-abc92a419107+ GV: 136.0a1-20250112090142 AS: 136.20250110050330

Asked by EventHorizon 3 weeks ago

Last reply by Souraditya Nag 1 week ago

Facebook Messenger Video Call

For many years, I have been exchanging video calls on Facebook. Recent attempts to video call the same person I've been video calling for the past 3 years result in "yo… (read more)

For many years, I have been exchanging video calls on Facebook.

Recent attempts to video call the same person I've been video calling for the past 3 years result in "your browser doesn't support video calls"

Have I been "hacked"?

Please explain.

Could a real person answer this question for me, please? Thank you.

Asked by Mike Sibio 1 month ago

Last reply by markwarner22 1 month ago

adblocker

Our friends at Google who own youtube keeping telling me I am using an adblocker, I turned off the badgher plus reverted to standard settings and they are still telling m… (read more)

Our friends at Google who own youtube keeping telling me I am using an adblocker, I turned off the badgher plus reverted to standard settings and they are still telling me I am using an adblocker. But I will not go back to google as my browser.

Asked by jcunningham504 1 month ago

Last reply by markwarner22 1 month ago

Lost all tabs and history after a crash

We apparently lost power sometime during the night. When I turned on the monitor and opened FF, I got the error message that it had crashed. As my subject line says, I lo… (read more)

We apparently lost power sometime during the night. When I turned on the monitor and opened FF, I got the error message that it had crashed. As my subject line says, I lost all my tabs, the pinned ones (probably about 10) as well as the open ones (probably between 10 and 15). I also lost all my history. I can't use the 'Restore Previous Session' because it doesn't give me that option.

I've restarted Firefox and also rebooted my computer...still nothing happens. It's up to date, version 133.0. But I have no history beyond this morning. Is there any way I can recover those tabs or history?

And in my FF Settings, there's a link at the top that says "Your browser is being managed by your organization". I don't have or belong to an organization. When I click on the link it takes me to another page that says it's "Active" and there's a huge list of "Documentation" that apparently involves a lot of code. Can you please explain what all that means? Thanks so much for any help!

Asked by Honey Wesley 2 months ago

Last reply by 4dascalescu 3 days ago

Save and fill payment methods is not working

I have payment methods saved. On payment sites, I click on the CC# input box, and I am given the option to use one of my saved payments. I mouse-over payment choice, and … (read more)

I have payment methods saved. On payment sites, I click on the CC# input box, and I am given the option to use one of my saved payments. I mouse-over payment choice, and it populates the input boxes with the correct information, however once I actually click the payment method, the payment method and all the input boxes are cleared of all contents. I am therefore forced to enter payment information each and every time I want to use it. The Fill Payment method isn't working.

I have reentered and verified the saved payment method several times.

Asked by scot.mcpherson 2 months ago

Last reply by jonzn4SUSE 1 month ago