Showing questions tagged: Show all questions

Why aren't copies of some messages saved in "sent"?

On more than one occasion I get the following message after sending an email. I'm told that a copy of my outgoing email has not been saved in the sent box: "access error… (read more)

On more than one occasion I get the following message after sending an email. I'm told that a copy of my outgoing email has not been saved in the sent box:

"access errors. You can retry or save the message locally to Local Folders/Sent-aidan@clockwork1.plus.com."

Is there any way that I can overcome this issue and have a copy saved automatically, please?

Asked by aidan2 4 hours ago

Last reply by david 1 hour ago

Missing specific AI icon in toolbar – only generic sidebar icon available

On my first PC, I have this specific sidebar icon in my toolbar. When I click it, the sidebar opens with Gemini ready to go. Perfect. But on my second PC, that specific i… (read more)

On my first PC, I have this specific sidebar icon in my toolbar. When I click it, the sidebar opens with Gemini ready to go. Perfect.

But on my second PC, that specific icon is nowhere to be found. Even when I go to "Customize Toolbar," it’s not in the list of available buttons. The only thing I can use is the generic "Sidebar" button, which is annoying because it doesn't open Gemini directly, it just opens the general sidebar and I have to click again.

I provided an image, where the first icon is what I want, but only second icon is available.

Asked by fatih_5858 1 day ago

Last reply by Denys 1 hour ago

Unified folders aren't working

I got a new computer, and after installing Thunderbird, it took forever to get it set up with the information from my old computer. Now, the unified folders aren't workin… (read more)

I got a new computer, and after installing Thunderbird, it took forever to get it set up with the information from my old computer. Now, the unified folders aren't working. All of my mail is going into each account's inbox. There's no option to choose anything on the unified inbox, only the same thing as the other inboxes have. Help, please!

Asked by nancyeddy 11 hours ago

Last reply by Mapenzi 2 hours ago

something making my computer slow down

Just recently when logged onto Hotcopper.com.au have been getting a message that reads "This page is slowing Firefox down. To speed up this browser, stop this page." Ther… (read more)

Just recently when logged onto Hotcopper.com.au have been getting a message that reads "This page is slowing Firefox down. To speed up this browser, stop this page." There is a STOP button, that helps for a moment or two only. When I open the program with MS Edge, the problem does nor occur. I was going to remove the Firefox App but saw the repair option. Repairing did not stop the problem. Any suggestions? John I have a near new Acer laptop running Win 11.

Asked by john “jwt” 11 hours ago

Last reply by strokes8600 6 hours ago

How Do You Find Thunderbird Themes?

I have trouble with the lack of clear outlines in Thunderbird. In particular: 1. the lack of a line between the message header and the message body makes it harder to fin… (read more)

I have trouble with the lack of clear outlines in Thunderbird.

In particular:

1. the lack of a line between the message header and the message body makes it harder to find the right spot to scroll messages

2. the lack of a line between the nav-sidebar and each section in settings means I *cannot* scroll settings without getting migraines from the @#$%% nav-sidebar. I have to tab several times and then page down.

I can't enable a high-contrast theme within Thunderbird. I can enable it at system level, but it breaks many other apps, and it breaks my cursor and highlight color settings, and I have to recreate those settings each time.

I can search for "contrast," or "outline," under themes, for example: https://addons.thunderbird.net/en-US/thunderbird/search/?q=outline&cat=themes&appver=148.0&platform=WINNT

I can't tell which themes are supposed to fix what; I tried 4 of the resulting themes, some added other outlines, but none added the needed outlines I listed above.

Asked by MarjaE 15 hours ago

Last reply by sfhowes 10 hours ago

I have lost the send, attach buttons on my new emails and the New message button on the left column of files.

I have lost the send, attach buttons on my new emails? not sure what I touched. I can recieve emails and reply but when I want to write a new email I am not able to send … (read more)

I have lost the send, attach buttons on my new emails? not sure what I touched.

I can recieve emails and reply but when I want to write a new email I am not able to send it as the button to send is gone.

also the New Message button is gone.

Asked by Karin Lofstrom 20 hours ago

Last reply by david 18 hours ago

Can receive Thunderbird email but cannot send or reply. Sudden change.

Error msg: Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) outbound failed. The server may be unavailable or is … (read more)

Error msg:

Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) outbound failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.

Attached screen shot.

Asked by reynoldsjn 20 hours ago

Last reply by sfhowes 19 hours ago

Lost Option to list Unread Msgs Only

In my effort to solve a different issue, I have made things somewhat worse.... I do not see the option to display listing of unread/all messages. I do not see a Settings… (read more)

In my effort to solve a different issue, I have made things somewhat worse.... I do not see the option to display listing of unread/all messages. I do not see a Settings tab in the menu bar.

Please help. TNX.

_____________________________________________ desktop win11 pro Thunderbird 148.0 (64-bit)

Asked by VinceB 21 hours ago

Last reply by Lin 20 hours ago

Turn Off Notifications

I have Thunderbird 148.0 with windows 11. I have 5 email accounts. How do I turn off those unwanted and unneeded notifications of email messages. There are TONS of them a… (read more)

I have Thunderbird 148.0 with windows 11. I have 5 email accounts. How do I turn off those unwanted and unneeded notifications of email messages. There are TONS of them and they are very irritating and serve no useful purpose that I can see.

Asked by RobinClaire 21 hours ago

Last reply by Lin 20 hours ago

Unable to receive/send email from outlook.office365.com

Apparently MS has changed something in their OAuth2 and Thunderbird has yet to catch up. I've seen several other questions regarding this, but no workable solutions, just… (read more)

Apparently MS has changed something in their OAuth2 and Thunderbird has yet to catch up. I've seen several other questions regarding this, but no workable solutions, just silly replies. Is TB actively working on a solution or am I now forced to install Outlook?

Asked by SpacemanSpiff 1 day ago

Last reply by Matt 1 day ago

Thunderbird will not recognize my password which I've never changed.

I've used Thunderbird for years & have never changed my password. All of a sudden, it will no longer recognize my password. As a consequence, I am no longer receiving… (read more)

I've used Thunderbird for years & have never changed my password. All of a sudden, it will no longer recognize my password. As a consequence, I am no longer receiving email and cannot sign in, even though it just "updated" my version of thunderbird..

Asked by billrempfer 1 day ago

Last reply by david 1 day ago

outgoing email not working

Unable to authenticate to Outgoing server (SMTP) . Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'. … (read more)

Unable to authenticate to Outgoing server (SMTP) . Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'.

Asked by rvwakefield 3 weeks ago

Last reply by david 1 day ago

I send an email using bold, italic, and underline. The receiver gets *,/, and \ instead. Now what?

Sent and received. Please notice the asterisks. Where do they come from? John Message Sent: Fantasia I and II Georg Phillip Telemann 1681-1767 Kleine Passacaglia … (read more)

Sent and received. Please notice the asterisks. Where do they come from? John

Message Sent: Fantasia I and II Georg Phillip Telemann 1681-1767 Kleine Passacaglia Michael Kuntz 1915-1992 Fair Phyllis I saw

Message Recieved:

*Fantasia I & II* Georg Philipp Telemann (1681–1767)
         Telemann’s Fantasias capture the brilliance and balance of the
         Baroque era—each movement a miniature world of counterpoint,
         grace, and invention.
*Kleine Passacaglia *Michael Kuntz (1915–1992)
          A modern take on a timeless form, Kuntz’s piece builds lyric beauty
          over a gently repeating bass figure. (See insert for more)
*Fair Phyllis I Saw* John Farmer (1570–1601)

Asked by john65281 3 days ago

Last reply by Balázs Meskó 1 day ago