All Products Community Forum

I am unable to send emails (but can receive). When I try to send an email with an attachment, I get the pop up that states "Login to server smtp.(companyemail).com with username icclabcalibrations@(companyemail).com failed". Once I hit "retry" twice, another message pops up that says "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.(companyemail).com timed out. Try again." Once I try again, a third message pops up saying "Sending of the message failed. An error occurred while sending mail. The mail server responded: ...authentication rejected. Please verify that your email address is correct". I have made sure to check that the connection security settings are correct as well as the outgoing server settings. I have also edited my email and replaced it with "(companyemail)" for privacy reasons.

My company uses your email software and everyones email is not working. For example, my email (madison.l@valleyhha.com) does not allow me to send messages without an error popping up (Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent-madison.l@valleyhha.com.)

This goes for my entire staff of 20 people. Same error, also all my unread messaged in my inbox have now disappeared. Not only that but we are also not receiving any new emails either

emails@lexcominc.net cannot send email to barackobama.com/contact ASSIST bold text

For no obvious reason, Thunderbird started complaining about my existing configuration to mail.com. I tried changing passwords, I tried rebooting the computer, but nothing would work. I kept getting the "invalid password" popup when trying to connect. I've double-checked that mail.com is still working (I can access all my email from the web client no problem).

So, eventually, I deleted the account from Thunderbird altogether and now I'm trying to recreate the configuration. Thunderbird recognizes mail.com and correctly deduces the server configuration settings, but it will not connect. When I try to add the account I get this message:

"Authentication failed. Either the entered credentials are incorrect or a separate username is required for logging in. This username is usually your Windows domain login with or without the domain"

Why on earth would a "Windows domain login" be needed for a web-based email location?? When I had the configuration set up before, all I had to supply was my email address and password.

Something in Thunderbird has changed and I can't figure this out.

Meanwhile, I have about 10 other email accounts set up on Thunderbird and they all seem to be working properly.

Would sure be nice to find a solution so I can get my mail.com account back on Thunderbird.

Thanks for any help you can provide.

1. Some messages come to my mobile devices but not to my Mac. 2. I watch a message down load but it doesn't end up in my inbox or junk folder. 3. Junk folder says there are 14 messages in it, but when I open it, it's empty. 4. Yes, I'm up to date with Thunderbird. Also, the Mac is up to date. Problem began before latest updates. I have shut down the Mac. I have quit the Thunderbird application. No improvement. 5. I use Comcast for my ISP.

My email is on a MS exchange server, and I have installed Thunderbird using Owl. My Thunderbird email is my main email. A couple of weeks ago, it stopped working, I then reinstalled Thunderbird, but I had trouble configuring it on the exchange server (instead of POP3 or IMAP). I can receive my email but I always get an error when trying to send email Can anyone help me? I'm desparate. My IT person wants me to switch to Outlook (which works).. I do not wish to switch. Please help.

Sent and received. Please notice the asterisks. Where do they come from? John

Message Sent: Fantasia I and II Georg Phillip Telemann 1681-1767 Kleine Passacaglia Michael Kuntz 1915-1992 Fair Phyllis I saw

Message Recieved:

*Fantasia I & II* Georg Philipp Telemann (1681–1767)
         Telemann’s Fantasias capture the brilliance and balance of the
         Baroque era—each movement a miniature world of counterpoint,
         grace, and invention.
*Kleine Passacaglia *Michael Kuntz (1915–1992)
          A modern take on a timeless form, Kuntz’s piece builds lyric beauty
          over a gently repeating bass figure. (See insert for more)
*Fair Phyllis I Saw* John Farmer (1570–1601)

So I have a couple of accounts that do this and not on others (Same domain and server) When the messages come through they are doubled like they are on a thread, but the same exact message. All settings in Thunderbird and the server email config are the same for all addresses,. I have three out of ten that do this for some odd reason.

mail.ru and vk.com (a russian messenger app) recently decided to cooperate closely. On Linux desktop trying to use webmail (using firefox), I have to solve a captcha everytime (extremely difficult, since there is a slider to move until you see distinct Russian words.Btw. I know Russian, but I struggle).

On android however, it's easy: There is a mail.ru app in the playstore, working very well.

I don't want to use mail.u on android, since typing on android is cumbersome.

Hi I am new to Thunderbird -previously used gmail. I have installed Thunderbird and it recieves mails as it should, but the mails only stay in the inbox for short time and then disappears ?

If I read the mail then I can find it in read mails, but the mails also disappears from that folder?

Must be a setting problem, but cannot figure it out.

Please help

BR

First - sorry if the post is messy, but I don't see a Preview option today

PRELUDE: When I create a email to send to Joe@hotmail.com, on clicking SEND, a popup wants a password for a different account:

EXAMPLE: (emails are faked here for privacy)

Assume I have the following email accounts:

1. john@fakes.xy
2. jane@morefakes.vc
3. fred@deftly.xc

I compose a email to john@fakes.xy. I click SEND, and there is a popup stating:

Status: Sending message... Progress {progress bar}

and second popup with :

Enter your password for jane@morefakes.vc on mail.{IP name}.com

and a third popup with:

Login to server mail.{ip-name} with username jane@morefakes.vc failed

I have attached a screen cap (redacted) as seen in actual.

SUMMARY:

• When addressing email to Joe, upon SEND, the errors show password to use is listing a different account.

I ran Troubleshooting Mode with no errors, except, same thing. Wants password from a different email account.

Thanks for reading this, ~r

Hi there.

For some reason, 3 of 4 accounts I use no longer open on the accounts list. I cannot expand them, I cannot "Get Messages" for them, there's no reaction whatsoever, as in no message in status bar (which works fine, as confirmed with that 1/4 account that still works).

I checked for subscribed folders and all of them are. I even was able to add a new folder, which does get added via IMAP. This is, therefore, not a connectivity issue.

I also checked the Developer Console and Activity Tasks, absolutely nothing shows there.

I removed global-messages-db.sqlite, folderTree.sjon, the .msf files. I checked in Troubleshoot mode. Nothing helps.

This looks like some nasty bug and I am happy to help debugging this further, if you point me in the right direction.