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You guys keep hijacking my browser and stopping all my work on a near weekly basis. Shutting down my ability to work on projects and stopping my browser from functioning in the middle of use. I can't even pay bills without you guys interrupting my browser with your bullcrap.

This is unacceptable. I've gone through great lengths trying to stop you from hijacking my browser. I installed a policy generator and followed the instructions to put a policy in. I uninstalled Firefox's background updater tool. I disabled automatic updates in the settings to the best of my ability.

I've gone through everything I can think of trying to stop your forced updates. Its unethical what Mozilla is doing to its users. I even tried to lock policies with admin only authorizations but firefox couldn't read the file anymore when I did that. I did confirm today that the policy file was still working, when Firefox ignored it and shut down my browser till I restarted it. I confirmed that Firefox is blatently ignoring policies.

I just checked and Background Maintnence was installed again when I didn't want it. You're now installing software against my will too? What the hell is going on.

I, among many of my peers, have spent the last few years struggling to get rid of unwanted AI in our lives and computers, scraping out information and invading our privacy like a virus. So many Firefox users chose Firefox BECAUSE it had no forced AI. We chose Firefox BECAUSE it doesn't steal our data or invade our privacy.

We have trusted Mozilla for years and heralded it as the only good browser left. We're begging you to not do this. The AI bubble will pop. Everyone is mad about this. Do not do this. Please.

MB is telling me to put MB on Firefox! BUT, I already have MB on Firefox. Can you help me.

Thank you,

Tom Klima [edited email from public forum]

I have been unable to find an email address, so I am turning to this forum to express my disgust at the incoming CEO's comments, namely "Firefox will remain our anchor. It will evolve into a modern AI browser and support a portfolio of new and trusted software additions."

Firefox's appeal as an alternative to Edge, Chrome, etc. is its respect for user privacy and control. Adopting AI tools into the browser itself is a betrayal of that respect, and will eliminate Firefox's advantages over rival browsers. If users want an AI browser, they already have that option. They want, instead, a browser that allows then to control their own experience and data. I beg the Mozilla foundation to actually do some research into your own market so you will learn that people hate LLM slop in their internet browsing.

Adopting AI tools will damage Mozilla's reputation as an organization worthy of respect. What's more, it will contribute to the further erosion of trust in information on the internet that AI has caused, because *LLMs lie and steal*. This is more than just a market mistake, this is an ethical mistake.

There is still time to change course. Do not follow Chrome and Edge into AI delusion.

Firefox is already a product that works and is probably the best alternative to any of the other major browsers out there. It's a product that I've been happy to use for many, many years. So why is it being ruined by this needless push to add in "AI"? I don't want it. I don't want any part of it to touch my experience using this browser. I want either an easy way to completely turn it off so it can't suck up my data and expose my private information, or not have it be included at all. I will actively be looking for alternative browsers if these plans continue.

The only reason I even use Firefox is to avoid AI slop. Way to take a hammer to your own nuts, Firefox. If the new CEO intends to continue implementing AI "improvements" to the browser, I'm done.

I switched to firefox because I was annoyed at the integration of ai into my previous browser. If the new CEO of firefox fulfills his plans to add more ai into firefox, I will switch browsers again. The integration of ai is completely unnecessary, the vast majority of users will not use the features at all or will leave firefox as I plan to. Firefox has always stood apart by protecting the data privacy of those who use it and integrating ai will ruin that.

I've used Firefox for a long time because it's been one of the few browsers that doesn't force features that harm its users onto the userbase. It's been leagues beyond the majority for that long time! The introduction of AI features over time has been a bell ringing for the loss of that thoughtful approach to aiding the users. AI in browsers has been used by malicious third parties to steal the data of anyone who visits specific sites, it's prone to misinformation when used to summarize anything, and simply doesn't add any value to the browsing experience. It gets in the way and slows it down, even! If more AI features are added, I will be finding a different browser to use.

Newest update removed my bookmarks from the home page and put what it wanted on it. I can't add the ones I want. How do I add the ones I want back to the home page on my mobile. Last version no problem. This Newest version is bad (being polite) ;)

Hi Mozilla I hav got a problem with Firefox on Kubuntu 24.04.3. Everytime the computer is restarted Firefox crashes the first time it's started. That's not a big problem, starting Firefox again don't take long. But the problems is exceeding. If i start Firefox by clicking a link in a mail in Thunderbird. And Firefox has not yet been started, It crashes, but now it's also invaliding the Task bar on the screen where Firefox was started. Invaliding means that I cannot start apps from that screens taskbar, and the clock has stalled, none of the tools works etc. The only possibility solution I have been able to figure out, is restart (It's like going back to Win 98). Sometimes I am able to start a app from that invalid taskbar. But it's not the one app that i clicked on. Even though I can trigger it via Thunderbird, the invaliding of the taskbar will occur after a while. And I have to restart. I am not sure if this is the right place to post. But Firefox is always involved, but maybe Thunderbird or Ubuntu was the right place? Every time Firefox crashes there is send a crash report to Mozilla, but is has been going on for a while, so i guess that nobody is looking at the crash report. If I use Chromium instead of Firefox I don't see the problem.

Once again, when I updated Firefox, it changed a LOT of my settings, including displaying the toolbar and open tabs bar.

When this happened last - months ago - it seems Mozilla realized this had happened to a lot of users, and managed to restore us to all the information that had been "lost".

I hope you can do that again, and can find a way to not put at least ME, and I'd bet a lot of other users, through the OMG!!! What do I do NOW?! panic.

Happy Holidays.

Alan Gurevich [edited email from community support forum]