Showing questions tagged:

Export to mobile failure-will not scan

I don't have an error code. I am using TB 152.0.1 on Windows 11 Home 10.0.26200 Build 26200 I want to have TB on my Galaxy Tab 6 lite, and/or Huawei P20. I have the app … (read more)

I don't have an error code.

I am using TB 152.0.1 on Windows 11 Home 10.0.26200 Build 26200 I want to have TB on my Galaxy Tab 6 lite, and/or Huawei P20. I have the app installed on both devices, but whenever I try to scan the QR code under 'export for mobile', neither device locks onto it.

I know this problem has been reported before, but what I can do to make it work? Is there a setting I need to check/change, what is that setting, and where do I find it?

Grateful for any help, thank you

Open 1

Export to Mobile - Mobile device doesn't capture the QR Code

I currently have the following: Mozilla Thunderbird version 152.0.1 (64-bit) installed on a Windows 11 Pro computer. Within this installation are five E-Mail accounts con… (read more)

I currently have the following:

Mozilla Thunderbird version 152.0.1 (64-bit) installed on a Windows 11 Pro computer. Within this installation are five E-Mail accounts configured and working.

I have selected Export for Mobile.

On Android (Samsung Galaxy S24 Ultra - 5G) One UI Version: 8.5 Android: 16 Kernel: 6.1.145-android14-11-33419968-abS928USQS6DZF2

Thunderbird Version: 20.0

I click on the Import Settings: Try to scan the QR Code from my laptop which says 1 of 2 QR Codes and I get nothing. No pop-ups, no approvals, it just sits there. Clicking done takes me back to the main screen.

Open 2 10

Cannot Get One Addresses Sub-folders

PRELUDE: I have Thunderbird (TB) Version 152.0.1 (64-bit) I have 45+ email addresses, some at various different domains, 8 (was 10 yesterday) Email accounts with Shaw tha… (read more)

PRELUDE: I have Thunderbird (TB) Version 152.0.1 (64-bit)

I have 45+ email addresses, some at various different domains, 8 (was 10 yesterday) Email accounts with Shaw that was taken over by Rogers. It's been a nightmare. I now have TB working almost as it should, and am use to but, one account has issue.

I tried to format this so it's easy to follow, but more formatting is not available so please see the pictures attached. Pics are self explanatory, but in case, pic 1 shows 3 accounts. The address with issues is the middle address (fake-two (faketwo@there.xy). The other 2, fake-one and fake-three have all their folders.

ANSWERS to possible questions: I used a outside mail to send/receive to/from fake-two. It receives and sends Email.

Open 1

Can't connect to one specific mail server in one specific network, other providers work.

Hello community, at my place of work no one can send or receive mail anmore using Thunderbird. The problem suddenly appeared last monday. No changes regarding the network… (read more)

Hello community,

at my place of work no one can send or receive mail anmore using Thunderbird. The problem suddenly appeared last monday. No changes regarding the network or settings in Thunderbird happened prior to this.

Here's what I tried so far and things I can rule out:

  • same problem appears on all devices (desktop and laptop PCs) in our office
  • our work mail server is online and working, I can access everything using the webmail-interface in the office network
  • new installation of Thunderbird without any profiles and fresh account confguration doesn't solve the problem
  • I can connect to our mail provider and send and receive mail when using my home network or my personal phone hotspot
  • I can connect to my private mail provider using Thunderbird while in the office network
  • troubleshooting mode doesn't solve the issue
  • renewing the internet connection on our router temporarily/once allowed some devices to receive mail
  • pinging the mail server (mailserver.[workdomain].de, no specific port) via command line was successful while Thunderbird was unable to connect to the mail accounts

IMAP-Log returns the following error codes:

  • D/IMAP URL failed with code 0x804b000e
  • D/IMAP URL failed with code 0x804b001e

I would be glad if somebody could help me out. If you need any more details I'll provide them. Thanks in advance!

Open 1

Launching app now pops up the yahoo login but the url shows sync.cootlogix.com which seems highly irregular

i can still see my email folders but these popups appear for each email account in thunderbird (mac osx high sierra) never saw them before so seems something has been com… (read more)

i can still see my email folders but these popups appear for each email account in thunderbird (mac osx high sierra) never saw them before so seems something has been compromised? tried to screencap but it's only showing about: url but urls zip by and was able to catch the url a few times earlier but not now.

my accounts are valid this is a new problem just appearing for first time ever

"thunderbird is up to date" for mac os x high sierra

Open 3 20

Installed Windows 11 and Thunderbird! Not all of Thunderbird transferred

I recently bought Windows 11 a Friend loaded 11 and Thunderbird for me! Not all of Thunderbird transfered, I'm missing 8 t0 10 separate folders and all of my Email addres… (read more)

I recently bought Windows 11 a Friend loaded 11 and Thunderbird for me! Not all of Thunderbird transfered, I'm missing 8 t0 10 separate folders and all of my Email address! Can you help me! Thanks Danny Dimperio

Open 1

Spam Overload

Over the last week or so, I have received an enormous amount of scam, but no matter how many times I "train" the filter, it doesn't work. I have just received another 3… (read more)

Over the last week or so, I have received an enormous amount of scam, but no matter how many times I "train" the filter, it doesn't work.

I have just received another 3 from this site: mid:02guhjkj6-ABMcSHN6Or-JiC-000000@eu-central-1.amazonses.com, which claim to be from Madasafish Security>security@qi9adgongzenElptrum.de

I have tried on several occasions to follow the manual instructions how to deal with the spam, but I find it so log-winded that my non-techie brain, which is not wired for these kind of things, gets tired and I give up. If anyone has a more intuitive approach how to deal with this, I would be very appreciative. I have marked sites multiple times as spam, but the spam control ignores me!

Open 5 20

Thunderbird email client stopped working

Today at around 10am my thunderbird email client has just completely stopped working. I don't see any problems reported have tried swapping from WiFi to Data and no diffe… (read more)

Today at around 10am my thunderbird email client has just completely stopped working.

I don't see any problems reported have tried swapping from WiFi to Data and no difference.

I have multiple accounts connected to the client and all of them are not working.

Is anyone else experiencing similar or had it happen?

Open 1

FRustrated, cannot use firefox, my emails.

Frustrated that told to do this do that, and more of stuff I don't understand. Change this, Change what. No matter what how many times i change this or that nothing hel… (read more)

Frustrated that told to do this do that, and more of stuff I don't understand. Change this, Change what. No matter what how many times i change this or that nothing helps. i have a big headache, and it isn't right to put so much stupid crap that I dpn't understand at all. Nothing is simple; it's not simple. I already paid a $20.00 for a donation so I can use Thunderbird. I can't even use the freaken Thunderbird. I can't figure out what the heck who ever expects me to do this, do that, than more of the same. All I want, is to be able to use Thunderbird, transfer all my emails to Thunderbird. Use the Thunderbird without alot of crazy ass questions, that I have no answers. If this is diffcult to read imagine how I feel. It should be so difficult to use anything, but it sure is. Even writing this, what do I gain, nothing, go away, lose the money I donated for Thunderbird. I would really really appreciate any help to help me sit up this thunderbird email. I really would. Help, dispirited what can I saw. Once this note or what ever is send. It my all be in vein. Tom You can't email, because Firefox screwed that up. I don't have a freaking email right now. can be text on phone to figure out what to do my number [edited phone# from public community support forum]

Open 1

Gmail All Mail folder does not follow the Retention Settings

I have attached a screenshot of the retention settings for the Gmail All Mail folder. This folder contains emails that have a date nine years ago. Can you tell me if I … (read more)

I have attached a screenshot of the retention settings for the Gmail All Mail folder. This folder contains emails that have a date nine years ago. Can you tell me if I did something wrong in the retention settings?

I thought earlier today it was using the retention settings but I just checked and it is not.

Open 1

Sent email folder is not showing updated sent emails any longer

I am using Thunderbird for my emails since gmail will no longer support my business emails. I was able to access my sent emails up until April and now I am no longer se… (read more)

I am using Thunderbird for my emails since gmail will no longer support my business emails. I was able to access my sent emails up until April and now I am no longer seeing sent emails show up in the sent folder. Please provide easy to follow steps for this. I need to be able to access my sent emails.

Open 1

problems with sent email folder

None of my sent emails are accessible. When I go to the sent folder after sending an email, the emails are not there. Same with deleted emails. When I go to that folder… (read more)

None of my sent emails are accessible. When I go to the sent folder after sending an email, the emails are not there. Same with deleted emails. When I go to that folder, they are not there. Why is Thunderbird email so overly complicated? I think I need a better email provider. I am only using it because gmail will no longer support 3rd party emails (for my business.)

Open 1

Reset my password, but can't log in.

I've had a Thunderbird email account for years. My laptop quit, so I've set up the account on a new laptop. I discovered that I hadn't saved my Thunderbird password, so… (read more)

I've had a Thunderbird email account for years. My laptop quit, so I've set up the account on a new laptop. I discovered that I hadn't saved my Thunderbird password, so I followed the procedure for "forgot password". This included a new p/w, and I also got a Mozilla PIN (for future Microsoft Password Manager use), and got a Mozilla Account Recovery Key, again for future use. But I can't log into my Thunderbird account. I get the message "Authentication Error" (Wrong p/w, email, etc.) Changing IMAP / POP settings didn't help, though I did go with the recommended IMAP setting.

Any suggestions?

Allan

Open 3

I have a new laptop and logged in on it. I was then sent an "authorization code", but am unable to find how to use it.

You sent me a message: Did you sign in to Mozilla? Help us keep your account safe by approving your sign-in on: plus an "authorisation code", but I do not know how to use… (read more)

You sent me a message: Did you sign in to Mozilla? Help us keep your account safe by approving your sign-in on: plus an "authorisation code", but I do not know how to use this.

Open 1