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I had a computer running Windows 10 and Thunderbird. I was able to recover the Thunderbird folder as the computer crashed. I noticed 2 folders under profiles. One is default and the other one default-release. Both of them have data. I got a new computer running latest revision of Windows 11 and after installing Thunderbird and NO setting any account I checked the Thunderbird folder and found 2 folders under Profiles One is default but has only one file and the other one is default-release having a bunch of different folders (data). Now following thunderbird help video to transfer data to a new computer I am presented with a question Do you want to merge the backup Thunderbird folder with the new one and have no other option? If I answer yes I will not have any previous data and if I answer no I am wondering I will ended up with 4 folders under Thunderbird folder and unpredictable output opening Thunderbird. Can you please help me guiding me how to get the original structure as I had in my original computer running Windows 10. Thanks

I recently switched to mozilla from chrome. I tried to import everything from chrome. But it could not import the saved password. Can you help me identify the cause that is preventing login details import from chrome?

Good afternoon, I had to format my PC and when I installed Firefox, when I logged in, I noticed that it didn't import the bookmarks I had associated with the account (as I always do) or the saved passwords. Everything disappeared. Why? Can I recover this data? Thank you.

I followed these directions - https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer but Firebox only exports this data in the bookmarks.html file and attached image! Bookmarks Menu

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How can export all of my bookmarks in Firefox?

I want to import web page bookmarks from MS Edge. I tried to do it per the settings help page, but I cannot get my firefox bookmarks to populate with the ones from my Edge browser. This problem is a deal breaker that may send me (under duress) back to MS Edge, and I really don't want that.

Hi, I cannot import my Firefox bookmarks from my macbook pro 2021 to my macbook pro 2024. When I select "import data", only Safari show up, not Firefox, which has been my default browser for many years. Please help me, thanks, cindi

My laptop died and I have the SSD in a caddy connected to a spare PC. In order to import logins it looks like I need to convert the existing logins.json file to a csv. Not so keen to upload this to an online site. Tried excel to no avail. I have also attempted to copy and paste with Firefox closed. The file is there but passwords do not load into Firefox. Any suggestions appreciated.

I am trying to import my bookmarks from my Firefox account on my old laptop into my new laptop. I created an .html export and moved it onto my new laptop. After executing the import, Firefox indicated that 350 bookmarks were imported but I only see the 4 bookmarks that it imported from my Edge browser (which I did not even want).

Installed ff on new C drive and trying to import my profile from replaced, working drive. Got as far as pasting previous folder into new one and see new files were added. Both drives W10. But clicking bookmarks and passwords gets "nothing saved." Cannot decipher folder contents, & without details it's a dead end.

Likewise there is a page here on "importing bookmarks from another browser", with a link. It opens to window where you can look for the file. Same problem, not knowing where bookmarks are. Is there a place to find details on what profile folders and files store. Or am I missing something else? Thanks for assist. -- PS Images could be added if any purpose.

I am evaluating a password manager application and exported my FF passwords and imported them into the app. For testing I removed all of the passwords from FF. I want to password protect the csv file rather than delete it in case I need to import the passwords back into FF. When I go to File/Info, the "Protect Workbook" option is greyed out. When I go to the "Review" tab, the option to "Protect Workbook" is available, not the "Unprotect" option, so the workbook is not protected. If I click on the "Share" folder on the right side of the ribbon, there is no "More" option. In Windows Explorer the file is on my desktop, not OneDrive - Personal. I right clicked on the file, selected "Give access to" and took the option to remove access. The File/Info option is still greyed out. How can I password protect this file or how can I export it in a format that can be imported later?

I have one computer. I use Chrome for work stuff. I use Firefox for personal stuff. I installed the new Firefox as I was supposed to, and it closed all my tabs. I usually have the option to restore my previous session, but not this time. So I started going back through my history (grrrrr....) and my history is full of all the sites/tabs I visited with Chrome. I DO NOT want work stuff mixing with my personal stuff. Besides the fact that it is making it harder for me to restore my lost tabs, there is a reason I have two different browsers. I wish Firebox weren't trying to change my organizational scheme. I DO NOT WANT FIREFOX TO IMPORT HISTORY OR BOOKMARKS FROM CHROME. How do I turn this off?

I am trying to migrate from Chrome to Firefox and I am having difficulty doing so. The support articles show things that I do not see in the version (136) I have downloaded.