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My wife has been using Thunderbird for her email since 2010. It has largely worked well for her. Until a few days ago. She uses POP and we have our own domain for email. She wanted to make it easier to find sent messages (currently close to 70,000 messages) so she created a "Sent pre-2024" and started dragging and dropping some of the messages from the "Sent" folder into the "Sent pre-2024" folder. It has not gone well.

Thunderbird now routinely says it cannot send or save newly written and sent messages to the Sent folder. She has to close Thunderbird and open it again, and then the messages are sent, usually but not always saved in the Sent message folder.

In addition, there are now several additional system-created Sent message folders (Sent-1, Sent-2, etc. up to Sent-15 and Sent.msf-1.compact.backup with different numbers and one that is named sent.msf.compact-backup) that cannot be deleted, or if they are deleted they create themselves again. Some of these folders have messages in them and some do not. All of these folders are listed as Local Folders.

At some point she put all of the messages back in the Sent messges folder.

We have tried deleting all of the .msf files. We have deleted the global-messages-db.sqlite file and let Thunderbird rebuild the indexes.

How do we get rid of the extra (Sent-1, Sent-2, etc.) folders and, more importantly, return Thunderbird so when she presses the "Send" button, the messages are sent then and stored in the Sent message folder?

Any help is GREATLY appreciated. Thank you.

For the past two days (Aug 20,2024) I have received NO emails and CANNOT send. I get the message, "because the connection to Outgoing server (SMTP) smtp.gmail.com timed out." I have tried reloading Thunderbird with no results. The email zfhanna@gmail is also on my phone. My Tbird is on an IMac and Windows 10 laptop. Neither works. For Wifi I use a satellite provider.

I have many mailing lists. If I try to create a new message, any mailing list name turns red with a yellow triangle. The send button is greyed out, message cannot be sent.

I already tried replacing spaces in the mailing list name with underscores. Did nothing. I rcreated a new mailing list called "Test" (one word, no spaces) with only two names in it. Same thing happens. None of many mailing lists which used to work can be recognized anymore.

Thunderbird version is 115.14.0 (32-bit), running on Windows 7 Professional SP1

Have removed all accounts, have removed all passwords. Have removed all Thunderbird information from laptop. Re downloaded Thunderbird (latest version). Select Thunderbird app. Page 'set up existing email account’ appears. enter my name enter email account no password entered settings found by probing given server. ( screen shot 1)

select done

Yellow message (screen shot 2)

I cannot see what is wrong here.

If it is because I have to renew password. I do not know how to do this.

Anyone help please. This has been going on for many many days now.

I couldn't open links in emails. I tried all the "solutions". None worked. I then went to SETTINGS\GENERAL scroll down to Files & Attachments. Under Actions, click the one next to HTTP, then USE OTHER. It said there were no apps for this. I clicked the left gray bar on the bottom below No applications, searched for Chrome and double clicked it. I did the same for HTTPS. everything works now.

After receiving several spoof emails trying to tell me that Sky Yahoo was ceasing, Thunderbird is now useless. I deleted every spoof email, without actioning them. I am unable to even get into Settings, as I get a buffering indication. The latest genuine email I received was on 17th July. I get headings along the top of Thunderbird, which are just buffering. I have uninstalled the program and reinstalled a genuine copy from the Thunderbird website and it STILL shows the same problem. I include a screenshot to demonstrate the problem.

Best regards, Robin Pearn, friary@sky.com

hi there, on left side of Thunderbird = categories are items/words/possebilities = sent and drafts ...twice (one under the same). I installed Thunderbird also on a second computer ...and again the two words are twice present ! absolutly creasy to me and no solution at all to find anywhere. Please advice. Thankyou in advance. kind regards Bernd Wolff ...from Cologne-Germany

So I have Thunderbird 128.0esr (64-bit) installed on Ubuntu 24; I have found a strange issue when I try to send emails with attachments. In this scenario, I scan files in from my scanner to a network folder, and then copy that file from the network folder to a final location, where I chose from Thunderbird to "attach"

If Thunderbird has been opened prior to the document being scanned and created in the first network folder, if I try to attach it to a email, it does, however, when I try to send I get a error "I do not have permission to access that file"; Strange. I close out Thunderbird, re-open, and try to send the file again, and BOOM, no issues with file permissions. I have replicated this many times.

Any ideas? I have tried running "thunderbird" in console to see if any debug information shows up, it does not. And yes, "closing the program and reopening it all-things-equal" always fixes the problem.

Hello all

My bluewin mail-account contains lots of "own" mailboxes on the server, where I used to move my sent or received mails to, in the case when I wanted to preserve them. However, these mailboxes do not appear within Thunderbird. There, I can see only the "standard" mailboxes like inbox, outbox, drafts, bin, etc.

What do I have to do to see these "own" mailboxes in within Thunderbird?

Many thanx!

Best regards Old Keksi

I use TB for all my email accounts; GMX, GMAIL, and COMCAST. I am on version 128.0.1 esr 64 bit. Every time I load my email I have to re-type my password. I never had to on the older versions of Thunderbird. Help!

Hi,

This a a problem with the interface of a website, its missing a lot of the sections of text and stuff. The first attachment is what it looks like on firefox, and the following one is on safari. I've tried disabling the security limitations on the site to no avail. I'm on Mac.

Best, Jonathan

I cannot send emails to certain accounts, the server shows {F3} Mail rejected by policy. blacklisted it is getting worse. I use Thunderbird and Gmail account. any help would be appreciated . Martin

I am suddenly (without having changed anything knowingly) unable to send emails or reply to emails. I get the following message: ELNK003_308 - https://postmaster-earthlink.vadesecure.com/outbound_error_codes/#_308. Please verify that your email address is correct in your account settings and try again. I have checked and the email address is correct. As I said I had not changed anything knowingly. I did go into settings and changed the outgoing to no authentication. After restarting, I still get the same error. I have no idea what to do.