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YouTube mobile app

Since the new firefix update YouTube mobile is zoomed in and not displaying the entire page. Didn't have this problem on 124.1 update version. Cannot unzoom to interact w… (read more)

Since the new firefix update YouTube mobile is zoomed in and not displaying the entire page. Didn't have this problem on 124.1 update version. Cannot unzoom to interact with some content near the edges of the screen

Asked by waleed abouelela 5 months ago

Last reply by James Hasan 5 months ago

what happened to separate search window in address bar option?????

There used to be an option for a separate search window on the address bar. I found it really useful especially for a instant spell check. The option was there then aft… (read more)

There used to be an option for a separate search window on the address bar. I found it really useful especially for a instant spell check. The option was there then after an update, it wasn't. WHY WHY WHY????? Is there any way for me to put it back? I hate using the address bar to search! Unless I open a new tab or window, regaining control of the prior tab/window is difficult.

Asked by garythomas452 5 months ago

Last reply by cor-el 5 months ago

possible codec problem

hello yesterday i updated my Win10N to 22H2 version. since then i dont have audio on X videos and get error messages on nius clips (see pic) in about:support shows h264 a… (read more)

hello yesterday i updated my Win10N to 22H2 version. since then i dont have audio on X videos and get error messages on nius clips (see pic) in about:support shows h264 acc and hevc as unsupported. but i cant tell if this is new or not. anyway k-lite codec pack should make them supported, right? to further narrow down the problem i used edge and visited nius and twitter and both worked fine, so the problem must be firefox. so im out of ideas how to fix that. anyone can help me? my help request on reddit https://www.reddit.com/r/firefox/comments/1fs2in3/need_helppossible_codec_problem/

Asked by Varus78 5 months ago

Last reply by James 5 months ago

Could we add an auto-close tab option for Android?

Just as the title goes. I've been using Mozilla Firefox on desktop since 2005. The best hands down browser ever. I started using Firefox on android back in 2019. I stil… (read more)

Just as the title goes. I've been using Mozilla Firefox on desktop since 2005. The best hands down browser ever. I started using Firefox on android back in 2019.

I still love the android version, but my only problem with it is tabs. They stay open constantly. In the desktop application you close out and all the tabs close. In the android version I swipe up and there still there next time I load in. I don't like this at all. Unless I quit out of Firefox from the submenu, the tabs will stay open indefinitely.

I was hoping Mozilla could add an option to auto close tabs in 6 hours or something like that. Or close out tabs when I swipe up in android.

I have moved about 20 friends and family to Firefox and it's always going to be Firefox from now on. You guys rock!

Asked by Michael Rodriguez 5 months ago

Last reply by Khalid 5 months ago

Zoom controls unavailable

macOS Sonoma, M1 Not sure when this happened, but I can no longer change my zoom level in settings. As you can see in the screenshot, the - and + are both greyed out and … (read more)

macOS Sonoma, M1 Not sure when this happened, but I can no longer change my zoom level in settings. As you can see in the screenshot, the - and + are both greyed out and I can't use them. Using cmd+ or cmd- doesnt work either.

Asked by june 5 months ago

Last reply by jonzn4SUSE 5 months ago

I believe I've been hacked or something.

Im being denied in a bunch of apps. They are saying that i may not be private anymore. I have a screenshot of what PayPal sent me if that would help. I had to reset my pa… (read more)

Im being denied in a bunch of apps. They are saying that i may not be private anymore. I have a screenshot of what PayPal sent me if that would help. I had to reset my password 4 times and uninstall and reinstall 5 times and I still got a notification stating I had not internet connection. I called my carrier and they ran a scan or something on my phone and said my connection was good. So the tech guy went to settings and reset my entire device. It worked for a second but the something started happening again. So paypal sent me what notifications they keep receiving when i try to access my account. I have the screenshot if you want it.

Asked by Michele Sheffler 5 months ago

Last reply by Khalid 5 months ago

Sync Open Tabs From Old Phone to New Phone

Trying to sync/share open tabs on my old phone to my new phone. Tried selecting Share>Share all tabs>Google Pixel 9 Pro XL Each time I've tried that, it says Unabl… (read more)

Trying to sync/share open tabs on my old phone to my new phone. Tried selecting Share>Share all tabs>Google Pixel 9 Pro XL

Each time I've tried that, it says Unable to send

Hoping for some help.

Asked by junior426 5 months ago

Last reply by Khalid 5 months ago

Youtube and some other site not loading

Dear Firefox Support, I am experiencing an issue with YouTube and some other websites not loading properly in Firefox. The sites continuously try to load but never fully… (read more)

Dear Firefox Support,

I am experiencing an issue with YouTube and some other websites not loading properly in Firefox. The sites continuously try to load but never fully display. I've attached a video link demonstrating the problem for reference: Video Link Video Link.

Could you please look into this issue? I’ve tried clearing the cache and disabling extensions, but the problem persists.

Thank you for your support.

Best regards,

Asked by hirendabhi1246 5 months ago

Last reply by jonzn4SUSE 5 months ago

translate button

Hello, In the next update, can you allow us to put the translation button next to the tabs button in the search bar? And if I press it, it will translate directly? It wou… (read more)

Hello, In the next update, can you allow us to put the translation button next to the tabs button in the search bar? And if I press it, it will translate directly? It would be great if there was a translation button like the screenshot in Kiwi browser.

Asked by Thor 5 months ago

Last reply by Khalid 5 months ago

Yubikey USB pin prompt not popup keyboard

I try to login to github that require passkey to login, I use my USB C yubikey, when it comes to entering pin time, the keyboard does not show up Sorry, cant show images… (read more)

I try to login to github that require passkey to login, I use my USB C yubikey, when it comes to entering pin time, the keyboard does not show up

Sorry, cant show images

Asked by jerry mouse 5 months ago

Last reply by Khalid 5 months ago

support with webpage difficulty

When I go on eBay the first website page is fine. However when I click on a link to a product I get weird web pages with a heading "breadcrumb" and the page comes out wi… (read more)

When I go on eBay the first website page is fine. However when I click on a link to a product I get weird web pages with a heading "breadcrumb" and the page comes out with only a few images and this strange lot of directional arrows. When I paste the webpage address into another webpage exactly the same problem. When I paste the address into Chrome, no problem, the page comes up correctly with all the images and not this weird page I get with Firefox. I prefer to use Firefox and I would really rather not have to change to Chrome or MS Edge.

I didn't always have this problem, it seemed to have been more recently and seems to be only with eBay. I imagine it's something in the settings that somehow switched and I need to switch it back.

Thank you for all those at Mozilla support, I look forward to a reply. My email address is alesich@optusnet.com.au regards, Bert

Asked by alesich 5 months ago

Last reply by jonzn4SUSE 5 months ago