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Computer locked up after Firefox updates downloaded

When Firefox downloaded the latest patches - 96.0 and 96.01 - my computer has stopped working properly. Websites won't load, everything freezes up, get error message "No… (read more)

When Firefox downloaded the latest patches - 96.0 and 96.01 - my computer has stopped working properly. Websites won't load, everything freezes up, get error message "Not responding". I've tried a few things to fix it - virus scan, resetting systems to previous date before the updates, etc. Nothing has fixed this.

Asked by bbandcb 2 hours ago

Last reply by FredMcD 57 minutes ago

Firefox constantly removing safe extensions, re-approving them, then removing again a couple days later

Firefox is constantly removing safe extensions, re-approving them, then removing them again a couple days later. This is very frustrating, and is enough to make me perman… (read more)

Firefox is constantly removing safe extensions, re-approving them, then removing them again a couple days later. This is very frustrating, and is enough to make me permanently switch to Google Chrome, since they don't do this, and since I have to use that browser when Firefox messes with these extensions. I have been a stalwart Firefox user for years, but Firefox is pushing people like me away with this ridiculous behavior.

The best example is LastPass. Chrome seems to think it's perfectly safe, as it is not removing it. I use it and need it to be available for sites I need passwords for.

Unfortunately, however, Firefox regularly removes this essential extension and others, then, as I say, allows it again a day or two later, then removes it again.

Please, Firefox, figure this out! Otherwise, you're going to lose a lot of users and get a very bad reputation.

Asked by jamminjames 1 month ago

Last reply by FredMcD 1 hour ago

Dark screen and menus

My current Theme is Dark Fox. But, previously my backgrounds and menus were all white and easy to read. Now for some reason they're black and difficult for me to deal wit… (read more)

My current Theme is Dark Fox. But, previously my backgrounds and menus were all white and easy to read. Now for some reason they're black and difficult for me to deal with.

How do I reset to white and sync them on all my devices?

Asked by tmw46 1 day ago

Last reply by jscher2000 23 hours ago

Why is my firefox open to many page advertising in the same time that is 5 page from someone

Refresh Firefox or trouble Mode doesn't help me to fix the error I used Firefox for computer, someday happen with short cut as I properties the result like this: "C:\Pro… (read more)

Refresh Firefox or trouble Mode doesn't help me to fix the error I used Firefox for computer, someday happen with short cut as I properties the result like this: "C:\Program Files\Mozilla Firefox\firefox.exe" http://xemvn.vn http://about.xemvn.vn/p/1.html http://about.xemvn.vn/p/2.html http://about.xemvn.vn/p/3.html http://about.xemvn.vn/p/4.html http://about.xemvn.vn/p/5.html can you help me result the problem, because every time open Firefox from desktop short cut it is coming out 5 page

Asked by liemaccc 1 day ago

Last reply by FredMcD 1 day ago

Firefox is crashing

Thunderbird-emails with links. Links won't open w Firefox. issue is only 2 weeks old. Have been using this setup for about 10 years. System 7; Tools say Firefox is u… (read more)

Thunderbird-emails with links. Links won't open w Firefox. issue is only 2 weeks old. Have been using this setup for about 10 years.

System 7;

  • Tools say Firefox is update.
  • Webroot says no malware issues.
  • I shut down computer.
  • I ran an Firefox refresh
  • I restarted computer
  • Crash report popup was filled out many times. It says report was filed.

I just received yet another popup: Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window. I only have one version of Firefox.

I prefer to talk to technicians.

Update: This issue doesn't relate to "Mail to" when firefox is open. This relates to open emails with links. Links won't open. None of the suggested hints apply.

Asked by ndlind 1 day ago

Last reply by cor-el 1 day ago

Cannot find older bookmark files and links after updating to newest revision and forced to create a new acct.

Was forced to create a new Firefox acct. Changed email address. Had to refresh to latest version and changed my email address. Now cannot find previous bookmarks, before … (read more)

Was forced to create a new Firefox acct. Changed email address. Had to refresh to latest version and changed my email address. Now cannot find previous bookmarks, before I had to update to latest version. Need help in finding all my bookmarks and import them to the new acct

Asked by jlongwell85 2 days ago

Last reply by andmagdo 2 days ago

SSL_ERROR_HANDSHAKE_UNEXPECTED_ALERT

HI, After updating to the latest version on 1/11/22, many websites now will not load and display the error below. For some reason the google search homepage loads up, but… (read more)

HI,

After updating to the latest version on 1/11/22, many websites now will not load and display the error below. For some reason the google search homepage loads up, but after a search it will display the error.

Secure Connection Failed

An error occurred during a connection to mail.google.com. SSL peer was not expecting a handshake message it received.

Error code: SSL_ERROR_HANDSHAKE_UNEXPECTED_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by castiz79 2 days ago

Last reply by FredMcD 2 days ago

About forced dark theme in Firefox 96.0

To Firefox developer, please, REVERT THE DEFAULT THEME COLOR BACK TO LIGHT THEME. if you insist on introducing the so called "sleeker" dark theme or similar anti-mainstre… (read more)

To Firefox developer, please, REVERT THE DEFAULT THEME COLOR BACK TO LIGHT THEME. if you insist on introducing the so called "sleeker" dark theme or similar anti-mainstream things into future updates, MAKE IT OPTIONAL FOR THOSE WHO WANT TO TRY/USE IT... THEY CAN CLICK ENABLE/DISABLE-LIKE BUTTON TO SWITCH TO THE "SLEEKER" DARK THEME.

Please STOP setting-up anti-mainstream features AS DEFAULT.

I believe there are lots of people out there beside me who are also extremely annoyed about this theme color change. Sure, there is a workaround by tinkering the about:config 's layout.css.prefers-color-scheme.content-override section, but the annoyance to find out this solution, not to mention the difficulties faced by those who have less knowledge about technobable, is so bad.

Asked by Samurai 3 days ago

Last reply by jscher2000 3 days ago

Firefox Unable to play Prime Videos & Netflix Videos

I'm on the latest version of Firefox, and it's unable to play videos on Amazon.com & Netflix.com. Neither did the one before 96.0. I first saw this on Netflix.com an… (read more)

I'm on the latest version of Firefox, and it's unable to play videos on Amazon.com & Netflix.com. Neither did the one before 96.0. I first saw this on Netflix.com and when the tech started asking questions about my operating system, I knew they had pulled a fast one. Now Amazon.com has done the same thing with Firefox. This browser should be hiding the underlying operating system, because it's not necessary. I can use both websites with Chrome and have no issue. The same version of Firefox is on my laptop, but it has no problems because that thing is on Windows 10.

I won't bother with all the nonsense written about troubleshooting, because this is strictly the functionality of those websites peeking under the browser to check the O.S. Firefox needs to fix this hole immediately! You're messing with my money now. Monopolies shouldn't be able to control our hardware like this; they're not paying for any of it.

Oh, my TV is having a problem with the apps, so I was forced to watch videos with my computer instead. My laptop screen is too small and can't have my booming speakers connected to it. My desktop monitor is 34".

Asked by King Ray 4 days ago

Last reply by cor-el 3 days ago

FireFox started crashing at FireFox launch.

FireFox started crashing at FireFox launch. Tried reboot, tried refresh, uninstalled and re-installed, tried Safe Mode. Thought it was a new extension, but apparently n… (read more)

FireFox started crashing at FireFox launch. Tried reboot, tried refresh, uninstalled and re-installed, tried Safe Mode. Thought it was a new extension, but apparently not.

Windows 7

Asked by rbryant67 4 days ago

Last reply by FredMcD 4 days ago

Loading pages fail and unable to sign in in order to sync.

I was having trouble with Firefox not loading pages. I upgraded from v57.0b9 to the latest one (out of desperation), which didn't help. I've now reinstalled v57.0b9 but c… (read more)

I was having trouble with Firefox not loading pages. I upgraded from v57.0b9 to the latest one (out of desperation), which didn't help. I've now reinstalled v57.0b9 but can't sign in in order to sync. Any ideas?

Attached is the message I get when trying to sign in.

Asked by IanStar 4 days ago

Last reply by jscher2000 4 days ago

Black background problem

even when disabled my background colour keeps reverting to black in firefox I have disbled dark option in themes but it still reverts. I have set text to black and backgr… (read more)

even when disabled my background colour keeps reverting to black in firefox I have disbled dark option in themes but it still reverts. I have set text to black and background to white.

Asked by arielbooks 5 months ago

Last reply by jscher2000 5 days ago