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password problems

Today I have experienced a problem downloading new messages, bulk, trash or anything else in my mail server into thunderbird. it requires my primary password and then my … (read more)

Today I have experienced a problem downloading new messages, bulk, trash or anything else in my mail server into thunderbird. it requires my primary password and then my regular password. I just set up my primary password so I understand why it is asking for that, but I don't understand why it is also asking for my regular password before I can get access to the mail server that I am using. the regular password was set up on 6/17/24 and until today it was working fine.

Asked by phxazkid 3 days ago

Last reply by Matt 4 hours ago

thunderbird.tmp folder in Downloads (Linux ARM64)

There is a folder in my Downloads folder ('~/Downloads') called 'thunderbird.tmp' Whenever I delete it it reappears whenever I open Thunderbird. How do I relocate this be… (read more)

There is a folder in my Downloads folder ('~/Downloads') called 'thunderbird.tmp' Whenever I delete it it reappears whenever I open Thunderbird. How do I relocate this because I like to keep my Downloads folder neat? I have not found an option for this anywhere in settings on the app.

Asked by Alex 1 day ago

Last reply by Rick 6 hours ago

Folder list not updating

I use apple mail on my phone and Thunderbird on my PC and my (IMAP) email provider is GMX. I recently added a couple of sub-folders to an existing folder and changed the … (read more)

I use apple mail on my phone and Thunderbird on my PC and my (IMAP) email provider is GMX. I recently added a couple of sub-folders to an existing folder and changed the names of couple of others (in the same main folder). I did those changes on my phone. However, those changes are not reflected on my PC. The folders with changed names are in the folder list but greyed out but the new folders are missing. If I click on a greyed out folder it is empty. I've tried several ways to force the list to update but, so far have been unsuccessful.

What is causing my problem and how can I fix it?

Thanks for any advice.

Asked by rr12 2 days ago

Last reply by Rick 6 hours ago

Repeated gmail problem with error message: "The certificate for imap.gmail.com:993 does not come from a trusted source"

I have problems every time I try to fetch my imap gmail, with Thunderbird complaining that: "The certificate for imap.gmail.com:993 does not come from a trusted source". … (read more)

I have problems every time I try to fetch my imap gmail, with Thunderbird complaining that: "The certificate for imap.gmail.com:993 does not come from a trusted source".

As near as I can tell, imap.gmail.com:993 is still the recommended setting for

Version is Thunderbird 148.0.1 (64-bit). Adding an exception for the missing certificate does not seem to make a bit of difference.

I do not know if the use of Bitdefender as my security and vpn software is a factor. I notice that the certificate (exception certificate?) shown when I click on View Certificate in my gmail account settings appears to mention Bitdefender, so perhaps that's a factor. That certificate looks as follows:

Certificate Subject Name Common Name imap.gmail.com Issuer Name Country US Organizational Unit IDS Organization Bitdefender Common Name Untrusted Bitdefender CA Validity Not Before Mon, 02 Feb 2026 08:37:57 GMT Not After Mon, 27 Apr 2026 08:37:56 GMT Subject Alt Names DNS Name imap.gmail.com Public Key Info Algorithm Elliptic Curve Key Size 256 Public Value 04:2D:20:DA:19:33:1D:AC:28:91:52:02:EB:B8:7E:33:C0:B7:E4:F3:5E:4E:88:92:E5:7E:BB:30:0C:6C:E4:84:A8:3D:D7:49:9B:22:C8:C0:BB:01:80:4B:84:30:3A:3B:73:70:8F:AB:EB:C0:F0:D5:7B:8B:0B:64:1B:DC:76:67:41 Miscellaneous Serial Number 1A:50:ED:15:50:A1:A7:93:5D:05:8A:CD:85:A5:15:FD Signature Algorithm ECDSA with SHA-256 Version 3 Download PEM (cert)PEM (chain) Fingerprints SHA-256 12:8A:58:44:DF:B5:E1:E4:EF:CC:F7:35:09:BA:6E:88:86:16:15:78:F9:28:52:23:FC:0E:E9:69:D1:AF:21:86 SHA-1 A3:30:CB:65:39:51:46:9B:3B:BC:0B:B9:09:DD:26:40:A8:52:25:3D

Asked by R N 9 hours ago

Last reply by Matt 7 hours ago

Hello. I have tried to copy my Thunderbird account to my MacBook. This has happened but it has only copied an empty saved e mail Folder. I was hoping for all my e mails, being my records.

I have saved relevant e mails to local folders in my Thunderbird account on my Applemac. I opened up Thunderbird on my MacBook and downloaded my Thunderbird account but i… (read more)

I have saved relevant e mails to local folders in my Thunderbird account on my Applemac. I opened up Thunderbird on my MacBook and downloaded my Thunderbird account but it did not copy those local folders, merely 1 empty folder. Without these also shown in my Thunderbird account when I am away from home, I cannot see those records. I am struggling to find a solution. Are you able to help please? Alan Dowler

Asked by Alan Dowler 17 hours ago

Last reply by Rick 8 hours ago

What is the file name of a new address book you create..

I am looking of the name of a address book I added. I know the\at the main book is called abook.sqlite. I have other sqlite files called abook-1.sqlite, abook-2.sqlite an… (read more)

I am looking of the name of a address book I added. I know the\at the main book is called abook.sqlite. I have other sqlite files called abook-1.sqlite, abook-2.sqlite and abook-3.sqlite. What are these file contain? Also where are the other info like "Notes" stored? Are they also in the abook.sqlite file. I am using a DB browser and i don't see that info in the file.

Asked by steve.light52 1 day ago

Last reply by Matt 10 hours ago

I have 4 email accounts. When an email comes in to one of them it also goes to ALL the accounts. Why? Thank you.

I have 4 email accounts with Thunderbird. When a message comes in it is posted on ALL of the accounts. What am I doing wrong? My main email address is: [edited fro… (read more)

I have 4 email accounts with Thunderbird. When a message comes in it is posted on ALL of the accounts. What am I doing wrong? My main email address is: [edited from community support forum] @rogers.com. Kindly answer to this address. I am 83 years old and don't under stand the young way of talking.....please be specific. Thank you very much. Bryan Baker.

Asked by Bryan Baker 13 hours ago

Last reply by Matt 10 hours ago

Will Thunderbird be a better alternative than Outlook for Mac in 365?

Good morning . . . I have recently switched from an old Windows 10 machine to a new macmini, and have switched my Office 365 account over to it. Simply stated, Outlook i… (read more)

Good morning . . . I have recently switched from an old Windows 10 machine to a new macmini, and have switched my Office 365 account over to it. Simply stated, Outlook is not working, and I have no desire to continue with it. Will Thunderbird suit my needs? Will it allow me to import my old contacts and emails, both from my Windows machine and the new MacOutlook?

Asked by jkmhorne 2 days ago

Last reply by markus20 1 day ago

authentication method in ≡ > Account Settings > Server Settings does not give OAuth2 as a choice

A few days ago I started getting a failed sign in for one of my emails. The solution seems to be that my authentication method in ≡ > Account Settings > Server Sett… (read more)

A few days ago I started getting a failed sign in for one of my emails. The solution seems to be that my authentication method in ≡ > Account Settings > Server Settings does not give OAuth2 as a choice. Screenshot shows what is available. All other email authentication methods have that as a choice. Is this a problem with the email program or T'bird? T'bird is 140.8.1esr (64-bit) O/S is Win11 Thanks for your help

Asked by GomerF 1 day ago

Last reply by Lin 15 hours ago

A Feature I Think Would Be Helpful

This is the only place I thought might match my request. Well, maybe not so much support, but a request. Any chance of adding a dedicated notes tab? There are times I nee… (read more)

This is the only place I thought might match my request.

Well, maybe not so much support, but a request.

Any chance of adding a dedicated notes tab?

There are times I need to jot down ideas on an email, or quickly need to have data available readily.

DON'T want to have to open another application JUST to take down info.

Thank you for a great product.

Asked by ThunderWolf64 18 hours ago

Last reply by Rick 16 hours ago

Thunderbird not connecting to Gmail "Unable to log in at server. Probably wrong configuration, username or password"

I have been using Thunderbird for ages now with no problem, but I suddenly realised that no recent emails were appearing from my Gmail account. I have tried everything su… (read more)

I have been using Thunderbird for ages now with no problem, but I suddenly realised that no recent emails were appearing from my Gmail account. I have tried everything suggested on line to resolve the problem, including uninstalling and reinstalling Thunderbird, and deleting and re-entering my acccount details but neither the IMAP or SMTP servers will connect to Gmail. I have reset all of the server settings on Thunderbird, and have checked that Gmail is IMAP compliant (which, apparently, is is now automatically). I have spent hours trying to sort this out and am just at the point of abandoning Thunderbird completely, but I am loathe to do so if there is a solution. The latest error message i have received is "Unable to log in at server. Probably wrong configuration, username or password" but I don't know what else I can check or change.

Asked by ray.saxon31 1 week ago

Last reply by christ1 18 hours ago

importing pgp keys from Thunderbird on Linux to Thunderbird on Windows 11 produces error

On my Linux machine, I exported the public key for an email address in Thunderbird 140.8.0esr (64-bit) into a file. I transferred the file to my Windows 11 machine via Wa… (read more)

On my Linux machine, I exported the public key for an email address in Thunderbird 140.8.0esr (64-bit) into a file. I transferred the file to my Windows 11 machine via Warpinator.

On the Windows machine I am running Thunderbird 148.0.1 (64-bit). In Account settings>End-to-End encryption, I click Add Key>Import an existing OpenPGP key>Select File to import, and then I select the file.

I get an error message: Error! Failed to import file.

I'm surprised. I would think that going from one installation of Thunderbird to another would work this way. I am concerned that I won't be able to read incoming encrypted emails without the key working.

Can someone help me?

Asked by muh 2 days ago

Last reply by christ1 18 hours ago

Tweak with extensions or go to config flags?

About 140.8 ESR. Use the internal spam filter or externals like Bogofilter or SpamAssasain? 2nd: RSS option (Blogs and Feeds) every so often downloads duplicate feeds - h… (read more)

About 140.8 ESR. Use the internal spam filter or externals like Bogofilter or SpamAssasain? 2nd: RSS option (Blogs and Feeds) every so often downloads duplicate feeds - how to remove duplicates?? Last: Earlier versions Thunderbird can import Outlook Templates - anyone knows how??? Example: I want to send my mom a Mother's Day email with a nice background but the background does not have to be animated - how would I go about that? I have plenty of email templates from Outlook 95/XP - just not sure how to import and use.

Asked by James McCoy 1 day ago

Last reply by Rick 19 hours ago

Fehler bei Versenden meiner t-online e-mail

Bei Absenden der email (wilhelm-wisch@t-online.de) folgende Fehlermeldung: "Senden der Nachricht fehlgeschlagen. Fehler beim Senden der Nachricht, SMTP-Server Fehler. Der… (read more)

Bei Absenden der email (wilhelm-wisch@t-online.de) folgende Fehlermeldung: "Senden der Nachricht fehlgeschlagen. Fehler beim Senden der Nachricht, SMTP-Server Fehler. Der Mail-Server antwortete: IP=38.246.32.196 - Your address is blocked.





Please help, thank you!

Asked by wilhelm-wisch 1 day ago

Last reply by david 20 hours ago