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Sync problem after a clean windows install

Hi! My windows suddenly encountered problems and I had to reinstall it, but after reinstalling win and Firefox and logging into my account, none of my data loaded to the … (read more)

Hi! My windows suddenly encountered problems and I had to reinstall it, but after reinstalling win and Firefox and logging into my account, none of my data loaded to the new Firefox. Please help, for me, loosing that much of bookmarks and passwords, is just like a matter of death and life.

Asked by Mohsen 1 day ago

Last reply by jonzn4SUSE 1 day ago

Notifications about tabs sent from other devices don't open the pages

Sometimes notifications received on Android Firefox about the tabs sent from a desktop Firefox using "Send tab" function don't do anything when tapped. If the Firefox is… (read more)

Sometimes notifications received on Android Firefox about the tabs sent from a desktop Firefox using "Send tab" function don't do anything when tapped.

If the Firefox is open then tapping brings it to the front. If not, Firefox is started with the previously opened tabs but the page that was sent from another device is not opened. The URL is clearly visible in the notification but it is ignored. I have to type it in manually.

This only happens occasionally, most of the time the notifications work as expected but when they don't it's a major frustration because there's no way to retrieve the URLs.

Asked by Okapi 1 week ago

Last reply by Paul 2 days ago

Lost firefox data (bookmarks etc...)

Dear all, I add to reinstall windows, and every software including firefox. Previously I checked that my datas were proprely sync. I just finished the firefox install… (read more)

Dear all,

I add to reinstall windows, and every software including firefox.

Previously I checked that my datas were proprely sync.

I just finished the firefox installation, but the sync does not find any of my previous datas... T.T

Any idea please ?

Kind regards,

Thomas

Asked by capsul_tom 2 days ago

Last reply by cor-el 2 days ago

Firefox did not import any data (bookmarks & add-ons) after login on Mac

Hi, I just installed Firefox on my Mac and log in on the account. On new windows device it was always downloading all the addons and importing settings etc. On Mac I j… (read more)

Hi,

I just installed Firefox on my Mac and log in on the account. On new windows device it was always downloading all the addons and importing settings etc.

On Mac I just logged in and nothing happend. Like no any import was made. No any add-on was installed automatically.

Do I have to install everything manually?

Previously FF used only on Windows

Asked by haski25 3 days ago

Last reply by Dropa 2 days ago

How to set primary device when syncing firefox

I may be misunderstanding the nature of syncing here but my question is this:- I have 3 devices that at various times in the past have been synced but no longer are. Now … (read more)

I may be misunderstanding the nature of syncing here but my question is this:- I have 3 devices that at various times in the past have been synced but no longer are. Now I want to sync them all again but I want the information that is on my PC, I'll call this the primary device, to by synced to the other two. In other words, I don't want to loose any of the tabs, passwords or bookmarks on this primary computer and I what them transferred to the other two. So, how do I set my PC as primary device? Thanks Chris

p.s. I know this is a different forum but anybody know if there is any chance Thunderbird will be sync-able any time soon?

Asked by chris119 3 days ago

Last reply by Paul 3 days ago

Recover old profile when all profile files are removed

I use Firefox daily, and I use Sync to save my profile. Today I had to reinstall Windows for some reason, therefore I had to reinstall Firefox entirely. The profile file… (read more)

I use Firefox daily, and I use Sync to save my profile.

Today I had to reinstall Windows for some reason, therefore I had to reinstall Firefox entirely. The profile files were lost in the process, and when I connected with Sync, Firefox installed all the extensions I had before, but it didn't fetch the bookmarks. Like many people, I have hundreds of links in my bookmarks, and I'd like to get them back. Profile files are not here, and Sync couldn't find them? Is there a place where I can see all previous Sync saves so that I can get an old backup (even if it's a backup from days or weeks ago)?

Asked by pierstoval 5 days ago

Last reply by cor-el 4 days ago

Firefox Android Phone Unlock Firefox Password

I have a new Android cellphone and my Unlock Firefox Password did not transfer to my new phone. How do I set a new Unlock Firefox Password. I'm so frustrated. Thank yo… (read more)

I have a new Android cellphone and my Unlock Firefox Password did not transfer to my new phone. How do I set a new Unlock Firefox Password. I'm so frustrated. Thank you for any help you can give.

Asked by MCMarriott 6 days ago

Last reply by cor-el 5 days ago

fresh Linux/Firefox install - won't sync Addons

Fresh install of Kodachi Linux 8.27, added Firefox straight away. New version is supposed to Sync automatically I guess, but it doesn't. I'm logged in to my Firefox accou… (read more)

Fresh install of Kodachi Linux 8.27, added Firefox straight away. New version is supposed to Sync automatically I guess, but it doesn't. I'm logged in to my Firefox account, I got all my bookmarks and synced tabs, but no extensions. This worked fine changing OS's in the past, including moving to Kodachi, Ubuntu, Kali, or Debian, or different versions of Windows. Suddenly Firefox should Sync itself, and it doesn't. How do I get all my extensions back? I had an easy 50 or 60 extensions, and there is no possible way I'm going to reinstall 50 different addons, assuming I could possibly remember what they all were...

Any help (WITHOUT reinstalling every single one)?


Eric

Asked by Anonymous 1 week ago

Last reply by cor-el 1 week ago

What directories in Windows store Profile/Sync data?

I am using Firefox Developer Edition in a work environment that only saves directories between weekly restarts by explicitly managed rules. As a result of some missing fo… (read more)

I am using Firefox Developer Edition in a work environment that only saves directories between weekly restarts by explicitly managed rules. As a result of some missing folders from my weekly restarts, I need to sign in to my Firefox account and enable sync each week. Currently my machine retains the %APPDATA%/Mozilla and %LOCALAPPDATA%/Mozilla directories + children.

What other directories are needed by Firefox Developer Edition in Windows to retain the user profile/syncing, et. al.?

Thank you for your time!

Asked by jordwms 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago