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Sync failed - links recoverable?

Dear Mozilla Team, during the recent weeks I was away from my main PC and primarily used my iphone to browse the web. Every now and then I sent a link to the PC using Saf… (read more)

Dear Mozilla Team,

during the recent weeks I was away from my main PC and primarily used my iphone to browse the web. Every now and then I sent a link to the PC using Safari's share and the integrated send to function of Firefox for iOS. This usually worked really well, even when my PC was powered off. When I got back home and started my PC, sync would take forever, but was then interupted and all further tries to sync (hoping to get those tabs eventually) failed.

My question is if there is a log file of all those links that are sent to different devices? I believe there has to be one given that Mozilla's servers are being used and tabs (usually) arrive on powered-off devices following a request to the server.

If there is, please tell me how to access it/send it to me. If there is not, please take this as a feature request (a sent links history being gathered locally as part of the wider Firefox profile maybe and as a viewable list of all shared tabs for all devices so that tabs can still be sent to single devices but also accessed from others, similar to how tabs can be accessed from all synced devices).

xxhen

Asked by xxhen 2 days ago

Last reply by Paul 1 hour ago

Windows PC corrupted and data loss

Using the latest version on my 5 y/o windows laptop (as of Sept 18th) and the laptop went totally black, the system could not be booted so I went to a PC repair shop. Tec… (read more)

Using the latest version on my 5 y/o windows laptop (as of Sept 18th) and the laptop went totally black, the system could not be booted so I went to a PC repair shop. Technician said its problem is that the SSD is too old and a new laptop is recommended.

I use Firefox since day 1 of that laptop and after a long time I forgot the password. Now I have my new PC and need data from my old Firefox account (not this one), including bookmarks, passwords and read lists.

What to do???

Asked by Westbrook Hatoge Carmichael 8 hours ago

Last reply by HotFudgeSunday 7 hours ago

cann't sync my data

hello !, I formatted my PC and installed FF after that tried to log in but i forgot my password. so i changed it by using forgot password option. but then all my data(Boo… (read more)

hello !, I formatted my PC and installed FF after that tried to log in but i forgot my password. so i changed it by using forgot password option. but then all my data(Bookmark , password, history...) didn't show up. i tried downgrading but still nothing. Please is there any way that i could get my former data back?

Asked by udemysamy 2 days ago

Last reply by Paul 1 day ago

Can't login to Firefox account on Firefox. Firefox sync is not showing as an option to recover data.

Hi, I recently had to switch computers. I have had a Firefox account for years and utilize the Firefox sync. However, I am unable to login to my Firefox account on my n… (read more)

Hi,

I recently had to switch computers. I have had a Firefox account for years and utilize the Firefox sync. However, I am unable to login to my Firefox account on my new computer. There is a "working" banner at the top but it never loads. I can access my account on Chrome but there is not an option to sync my data back. In the Firefox browser, it does not give me the option to sync.

Thanks,

Asked by ikoroste 3 days ago

Last reply by cor-el 1 day ago

Move logins/passwords from Windows 8.1 to Windows 11.

Syncing doesn't work from old computer to new computer. logins now converted to .csv and stored on new computer. How to move from Excel file to Firefox? Can it be done?… (read more)

Syncing doesn't work from old computer to new computer. logins now converted to .csv and stored on new computer. How to move from Excel file to Firefox? Can it be done?

Asked by Tom 3 days ago

Last reply by cor-el 3 days ago

Restore bookmarks

Due to a massive bug, my computer uninstalled Firefox without warning. When I installed it back, Sync kept the passwords, which is great, but no bookmarks. Is there a way… (read more)

Due to a massive bug, my computer uninstalled Firefox without warning.

When I installed it back, Sync kept the passwords, which is great, but no bookmarks. Is there a way to get them back?

Thank you for your time

Asked by treflev86 4 days ago

Last reply by cor-el 3 days ago

Lost all synced data

I reset my windows and downloaded firefox but all my data synced to my previous firefox on this same account has been lost. Please help me recover that synced data includ… (read more)

I reset my windows and downloaded firefox but all my data synced to my previous firefox on this same account has been lost. Please help me recover that synced data including bookmarks, logins, passwords, etc.

Asked by Kevin Joseph 5 days ago

Last reply by Paul 5 days ago

Extensions not Syncing

Some of the Extensions are not Syncing. I have the same version of the Browser on both devices. The Extensions are updated on both devices. I have logged out and in. I ha… (read more)

Some of the Extensions are not Syncing. I have the same version of the Browser on both devices. The Extensions are updated on both devices. I have logged out and in. I have disabled and enabled back the syncing of extensions. I have disabled and enabled back the syncing of each individual extension. I have hit mannual sync multiple times. Both Machines are updated, and have been restarted.

I have no idea what is going on for it not to sync, when I go to install the extension on the PC that is missing, it recognizes that is installed.

I have no more ideas

Asked by AAC 6 days ago

Last reply by cor-el 5 days ago

How to transfer old Browsing History from Firefox to another one on another CPU?

Hi there, I have an old laptop which has FireFox installed on it with a lot of older Browsing History dated as far back as 2015 or 2016 which I've been attempting to tra… (read more)

Hi there, I have an old laptop which has FireFox installed on it with a lot of older Browsing History dated as far back as 2015 or 2016 which I've been attempting to transfer over to my newer Laptop's FireFox by synchronizing my FireFox account on both browsers. The bookmarks & tabs were synchronized between both, however, the browsing history from the older laptop doesn't transfer over to my newer laptop's Firefox.

I searched online for some troubleshooting, & discovered how to use about:config, where I found

  1. "places.history.expiration.transient_current_max_pages'" &
  2. "places.history.expiration.max_pages",

& for both I set the value to 999999. The result was the same.

I would like to inquire for assistance regarding this, if possible. Thank you!

Asked by wilson1762 1 week ago

Last reply by cor-el 1 week ago

Different profiles synch with eachother

Hello, I would like to set up different profiles for different purposes. I tried creating a new profile with the profile manager. When I opened the new profile in a new w… (read more)

Hello,

I would like to set up different profiles for different purposes. I tried creating a new profile with the profile manager. When I opened the new profile in a new window, it asked me to sign in. After signing in, it synced all my bookmarks and settings from the default profile.

I then tried to edit the new profile by deleting the bookmarks that I don't need it to have. But this was then instantly synced to my default profile and I lost those bookmarks entirely.

So, I don't understand how to make separate profiles that have separate settings and bookmarks and whatnot. I would like to have different profiles that are all attached to the same account and can be used on multiple devices, but i don't want them to sync with one another. That seems to completely defeat the purpose of having multiple profiles (they all end up exactly the same).

I tried to get around this problem by creating an entirely new Firefox account, but then I get a message saying it will merge it's info with the account I just logged out of. This behavior makes no sense. Lets assume I have more than one user on a machine, and they each have their own account. If one logs off, and the other comes and logs in, now all their info gets lumped together?

I also tried to have two Firefox windows open, with one signed in and one not, but they mirror each other. So I can't work in multiple profiles or accounts on the same machine at the same time.

Back to the main question. I assume I am just using profiles wrong. How do I set it up so different profiles DO NOT sync with one another, but only with themselves across multiple devices.

Asked by ryankanebuckley 1 week ago

Last reply by cor-el 1 week ago

Unable to sync devices.

This is the message when the sync between devices failed. Wrong state for fxaccounts:pair_supplicant_metadata. Valid expected states: PendingConfirmations, PendingLocalCo… (read more)

This is the message when the sync between devices failed. Wrong state for fxaccounts:pair_supplicant_metadata. Valid expected states: PendingConfirmations, PendingLocalConfirmation. Current state: Errored.

Asked by Joe Michaels 1 week ago

Last reply by jonzn4SUSE 1 week ago