All Products Support Forum

Today Thunderbird stopped being able to reach the Yahoo server to access my mail. It tries to search for mail but says that the connection to the Yahoo server timed out. I am able to download and send mail from my Yahoo account if I use their webmail site or phone app but not Thunderbird. Mailbird (which I just downloaded to see if it would work) was also able to download Yahoo mail. I checked the Thunderbird account settings (set for POP which I prefer to keep for various reasons) and they are the same as they've ever been. I'm using Thunderbird version 91.9.0 which worked just fine until today. It does seem to still work when accessing a different email (GMX) account.

Any help would be appreciated. I would like to be able to continue using Thunderbird which has been my mail program of choice for many years.

My Tbird no longer shows me a "Send" button once I have written a new email or am trying to reply to a received email. I've searched for possible settings regarding this, but have not located any in Tbird's help section. How can I repaid this loss?

Hi guys,

I used for a long time Mozilla Thunderbird for multiple mailboxes. Now, when I try to access one of them, I get this message: "Unable to log in at server. Probably wrong configuration, username or password".

I use Zoho services for mailboxes, but all the other mailboxes are working properly with same settings. I changed password, deleted mailbox account in order to try to set it up again, but didn't work.

Can you please help?

Thanks, Catalin

Hello

Is there a way to find previously viewed images somewhere? I was watching an image in the Firefox browser a few days ago and now that I went back to check it again the page had been removed by the user. I assume all images that I´ve viewed has been stored somewhere on my computer? Where can I see these?

The same question goes for webpages. The image was on a webpage that I would like to view again but it was removed along with the image. Can I see whole pages that I´ve previously browsed somewhere?

I know this has been posssible in the past but it was like 10 years ago I last checked.

Thanks!

FF uses all memory. I start computer. Start FF to blank page. No Internet connection. No other programs running. Ran memtest before - all Crucial RAM good. If I leave FF on, doing nothing all RAM will be used. Linuxmint 20.3, FF 100. Does this happen with Windows or Mac?

I receive a popup message purporting to come from Google whenever I open Thunderbird. I can close it, but it keeps coming back. It asks me to sign in to my Google Account. While it is up, I cannot use my email.

They image is too large to upload.

I believe this article describes what is happening. https://hackerone.com/reports/643274

I have not been able to find a fix for this online. Please help.

Joy Rushing

Since the recent Updates, I am having pronlems using Firefox and getting mail with Thunderbird. Firefox will open endless Tabs. After deleting about 5 or 6 of them, I can sometimes use one but just as often cannot use FF at all. Thunderbird refuses to OPEN! If after many trys, I can get Thunderbird open, I have trouble getting mail or, I get many of the same messages. It is a real fight to get any use out of Firefox and Thunderbird. If I knew how, I would revert to previous versions. I am using WINDOWS on a PC and have used both Firefox and Thunderbird for many years with never a problem until this recent update. bribling@yahoo.com

If you should reply to me, I will, no doubt, have trouble receiving the answer.

On clicking on shortcut got "You have launched an older version etc" I didn't know I had more than one! Find I cannot get Tb any other way than downloading fresh copy. Have now lost all of calendar, and Tb now has "calendar" listed on left side, but no calendar present. How to get? Would it be a good idea to have the calendar stored somewhere separately so it can't be lost this way??

Regards, David

TBird 91.x, POP3, Win 10 Spontaneously puts messages into trash (no reason) and trash spontaneously empties what's in trash. There had been a confIrmation script but I cancelled it and at least want it back. Or is there a way to rename the trash folder? Aside from other complications / time-wasting I lose important mail. Thank you,

I have searched the help to increase the size of the opening page fonts in - email subjects and account names. I am using the most recent update of Thunderbird. Per what I saw in the help I went to layouts.css.devPixelsPerPx and changed -1.0 to 1.2. Closed the config editor and returned to email - no change. I shut down Thunderbird and opened it again - still no change in the font size. I reset the setting in Config Editor and tried 1.25 - still no change. Tried -1.25 still no change. Each time when I go back to this setting in config editor - the number has been changed - but does nothing to change the font.

None of the font settings in Preferences have any effect on the opening page of Thunderbird.

I have some visual impairment and need these fonts larger. There has to be a way to do it. At one time these fonts were larger. There must be a way to change these - and why it is not easily built in to Preferences is terrible - and makes Thunderbird useless to those with minor visually impairment.

I need help in resolving this - there has to be a way.

Hi! Can you please help me understand why this is happening?

1. When I randomly check my emails through the search function, the emails can not be found on the location it states they are. Ex. location=all mail , but when I search ALL mail , the email in not there.

1. I have SAME Email but the timestamp in Thunderbird is 1 minute less than the time stamp in the Gmail. Ex. In Gmail time stamp is 11:04 am , in thunderbird it is 11:03am

Can my registered email address be changed? The user settings make it appear that it can't. If so, how do I precede if/when my email address changes (which may happen at the end of this month)?

Thanks! Mark.

For IMAP servers, the default action of Thunderbird's shift-delete is to bypass Trash and mark the message as deleted on the server. Thunderbird then does not show messages that are marked as deleted. This is fine if you are only using Thunderbird because the emails don't appear in Trash and don't appear in the folder they were deleted from.

However, if you are using other mail clients eg Outlook Mobile, Samsung Email client, webmail, these mail clients do not seem to recognise the "marked as deleted" attribute (whatever that is) and they still show the email. So if I shift-delete a mail in Thunderbird these other clients still show the email plus I do not actually save any disk space.

In Thunderbird if I just delete an email (not shift-delete) then the mail is moved to Trash and is actually no longer in the original folder. It is not just marked as deleted from the original folder, it is actually gone. So these other mail clients, also can no longer see the mail.

How can I get Thunderbird to actually delete a mail when I use shift-delete instead of just marking it as deleted? I don't want to have to wait till I exit Thunderbird.

I have tried setting mail.imap.expunge_after_delete to true and mail.imap.expunge_option to 1 but these seem to have no effect

No mail performance for domain b-bengineering.com SINCE it is now on Microsoft365 !! It has been down for >2 months now. I finally tried using MAILBIRD as a replacement -- But it reported that the server secureserver site is no longer reachable, so users information are lost. Perhaps Microsoft is experiencing the same issues, and can't run my domain ?? PLEASE RESTORE MY OLD EMAIL SERVICE -- It was GREAT before you messed it up !!! Thank you bob@b-bengineering.com judy@b-bengineering.com

how do I work with attachments in unbuntu? it greys out when trying to upload any attachments in gmail and outlook. I am new and cant find unbuntu help on latest update.

I Keepgetting the message

"Hmm. We’re having trouble finding that site.

We can’t connect to the server at cunard.msgfocus.com.

If that address is correct, here are three other things you can try:

   Try again later.
   Check your network connection.
   If you are connected but behind a firewall, check that Firefox has permission to access the Web."

How can i stop that so that firefox brings up the web page i am trying to get.