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Thunderbird for email back up.

Hello, I have never used Thunderbird previously. May I ask a newb question? I can longer export my emails from my main online email account in the form of a file for back… (read more)

Hello,

I have never used Thunderbird previously. May I ask a newb question?

I can longer export my emails from my main online email account in the form of a file for back up. That would be an Outlook/Hotmail account. That is not the only scam Microsoft have pulled in the last few years with Outlook as well, which I am more than happy to go into if asked. I do not want to, nor can I install their Desktop Outlook app which I understand still allows export.

So my question is, if I install Thunderbird, does in sync with another email account, then download and store them on PC for back up? It would be many thousands of emails as well. The file exported from Outlook until Microsoft inflicted their latest used to be around 12Gb.

Also, if I do anything via thunderbird, is that replicated in my Outlook email account? I am concerned that emails may disappear from the email account if say Thunderbird is removed from the PC.

Any advice or pointers to already existing thread would be greatly appreciated.

Thanks.

Mike.

Asked by M1 9 hours ago

Last reply by david 1 hour ago

Hello. I have tried to copy my Thunderbird account to my MacBook. This has happened but it has only copied an empty saved e mail Folder. I was hoping for all my e mails, being my records.

I have saved relevant e mails to local folders in my Thunderbird account on my Applemac. I opened up Thunderbird on my MacBook and downloaded my Thunderbird account but i… (read more)

I have saved relevant e mails to local folders in my Thunderbird account on my Applemac. I opened up Thunderbird on my MacBook and downloaded my Thunderbird account but it did not copy those local folders, merely 1 empty folder. Without these also shown in my Thunderbird account when I am away from home, I cannot see those records. I am struggling to find a solution. Are you able to help please? Alan Dowler

Asked by Alan Dowler 1 day ago

Last reply by Rick 21 hours ago

Will Thunderbird be a better alternative than Outlook for Mac in 365?

Good morning . . . I have recently switched from an old Windows 10 machine to a new macmini, and have switched my Office 365 account over to it. Simply stated, Outlook i… (read more)

Good morning . . . I have recently switched from an old Windows 10 machine to a new macmini, and have switched my Office 365 account over to it. Simply stated, Outlook is not working, and I have no desire to continue with it. Will Thunderbird suit my needs? Will it allow me to import my old contacts and emails, both from my Windows machine and the new MacOutlook?

Asked by jkmhorne 3 days ago

Last reply by markus20 1 day ago

Want to migrate AOL large email file with 2000 emails to my hard drive which is not possible with AOL internal tools.

Want to migrate AOL large email file with 2000 emails to my hard drive which is not possible with AOL internal tools. Is this possible? I have a Firefox account and a Thu… (read more)

Want to migrate AOL large email file with 2000 emails to my hard drive which is not possible with AOL internal tools. Is this possible? I have a Firefox account and a Thunderbird email account now, just today. Used to have a FF account years ago. Normally use Edge on my Windows 11 HP laptop. Thank you.

Asked by redcloudjl 2 days ago

Last reply by Rick 2 days ago

Does Thunderbird store emails after you delete the email from Outlook?

I have several MS 365 accounts that I have added to Thunderbird to backup. Now that all the emails and data is in Thunderbird, I would like to deactive the MS 365 account… (read more)

I have several MS 365 accounts that I have added to Thunderbird to backup. Now that all the emails and data is in Thunderbird, I would like to deactive the MS 365 accounts completely as the company is closing down. I need to keep the emails as archives for several months in case of an issue, but the MS 365 account will no longer exist. Will Thunderbird delete all the emails once I deactive the 365 accounts or is there a way to store them permanently?

For record, I already tried to add them to my Outlook app on my Windows computer and back up a pst file, but it is not bringing over all the years of data like Thunderbird did. Only recent items.

Asked by Gina Aylor 3 days ago

Last reply by Rick 3 days ago

Moving email from GMail to Thunderbird; have GM 'Takeouts; have TB addon import/export installed.

TB will import but does not display either legible emails nor attachments. I suspect GM at is fault. The takeouts seem incomplete at Zip 11GB. There are 2407 emails in my… (read more)

TB will import but does not display either legible emails nor attachments. I suspect GM at is fault. The takeouts seem incomplete at Zip 11GB. There are 2407 emails in my simple GM account a few with always Adobe PDF legal document attachments. I am new to Thunderbird so that may be a contributor but it looks very straight forward. Perhaps I am a moronic 82? I represent 11,000 disabled Firefighters pro bono in UK and Ireland. Grateful for any help please...Paul

Asked by Paul Burns 5 days ago

Last reply by Rick 5 days ago

Transferring messages to EWS from local storage stops after a while with no error message

In our organization we have moved from an on-premise mail server to M365. We've also added our new EWS-based accounts to Thunderbird. Since there are a large number of us… (read more)

In our organization we have moved from an on-premise mail server to M365. We've also added our new EWS-based accounts to Thunderbird. Since there are a large number of users with a significant amount of older mails they want to have access to, they have been asking how they could upload them to EWS now.

We've noticed that either copying or moving messages from local folders to an EWS folder fails after some time. Has anyone encountered this?

From the TB diagnostics console:

08:32:44.651 Warning: Invalid absolute docBaseUrl: "x-moz-ews://outlook.office365.com/%CE%95%CE%B9%CF%83%CE%B5%CF%81%CF%87%CF%8C%CE%BC%CE%B5%CE%BD%CE%B1/6163?part=1.2&filename=%CE%94%CE%95%CE%9B%CE%A4%CE%99%CE%9F%20%CE%97%CE%9C%CE%95%CE%A1%CE%97%CE%A3%CE%99%CE%91%CE%A3%20%CE%91%CE%A0%CE%91%CE%A3%CE%A7%CE%9F%CE%9B%CE%97%CE%A3%CE%97%CE%A3%2004-%CE%9C%CE%91%CE%A1-2026.pdf&type=application/pdf". 2 pdf.worker.mjs:357:13 08:32:44.663 PDF 5df956e1527bf80c20efa2f3af9d8129 [1.7 Microsoft: Print To PDF / -] (PDF.js: 5.4.445 [ec5330f78]) 2 viewer.mjs:15734:13 08:42:07.645 TypeError: can't access property "ownerGlobal", navigatedWindow.windowRoot is null FormHandlerChild.sys.mjs:413:31

   notifyProcessRootOfNavigation resource://gre/actors/FormHandlerChild.sys.mjs:413
   onLocationChange resource://gre/actors/FormHandlerChild.sys.mjs:361
   #pushOrReplaceState resource://pdf.js/web/viewer.mjs:6460
   #tryPushCurrentPosition resource://pdf.js/web/viewer.mjs:6479
   #pageHide resource://pdf.js/web/viewer.mjs:6632
   closeTab chrome://messenger/content/tabmail.js:1128
   removeTabByNode chrome://messenger/content/tabmail.js:1146
   connectedCallback chrome://messenger/content/tabmail-tab.js:99

08:42:33.829 NS_ERROR_ILLEGAL_VALUE: Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsIMsgFolder.firstNewMessage]

   onMessagesLoaded chrome://messenger/content/mailCommon.js:1198
   set searching resource:///modules/DBViewWrapper.sys.mjs:999
   onSearchDone resource:///modules/SearchSpec.sys.mjs:528

mailCommon.js:1206:19

   onMessagesLoaded chrome://messenger/content/mailCommon.js:1206
   set searching resource:///modules/DBViewWrapper.sys.mjs:999
   onSearchDone resource:///modules/SearchSpec.sys.mjs:528


All our systems are Windows 11 Pro rigs, domain-joined, with ESET endpoint security installed.

Asked by Michail Pappas 1 week ago

Last reply by Wayne Mery 5 days ago

Can you help me give Thunderbird access to my Outlook pst-file?

To be really useful to me I need Thunderbird to be able to read my Outlook pst-files. For years my practice has been to move emails from the ost-file to the pst-file too … (read more)

To be really useful to me I need Thunderbird to be able to read my Outlook pst-files.

For years my practice has been to move emails from the ost-file to the pst-file too limit the size of the ost-file. Both files are localized on my computer but only the emails in the ost-file are in my gmail-account. So the method helps me limit the size of my gmail-account but still gives me total access to my email-history.

Without a similar possibility in Thunderbird it's difficult for me to leave Outlook, which I really want to. Can you help me?

Asked by peter.f.hjort 1 week ago

Last reply by Matt 1 week ago

Error Several times a month but I haven't made any changes. "The message failed to send. The message could not be sent because the connection to the outgoing server (SMTP) ”server name" failed. The server may be unavailable or refusing SMTP connections."

Hello, I apologize, I am uncertain if this is the appropriate place to post this topic. I am having significant difficulty with the forum system when we require assistanc… (read more)

Hello, I apologize, I am uncertain if this is the appropriate place to post this topic. I am having significant difficulty with the forum system when we require assistance.

I have been using Thunderbird for over a year now, and I have wanted to stop using it since the first month of use. Several times a month, I am unable to send messages even though I haven't made any changes. The message keeps popping up: “The message failed to send. The message could not be sent because the connection to the outgoing server (SMTP) ”server name" failed. The server may be unavailable or refusing SMTP connections. Please check that your outgoing server (SMTP) settings are correct and try again."

This is supposed to be my work email. I understand that ThunderBird is a volunteer platform. And that you do what you can, but I can't afford to be stuck like this for a “yes” or a “no.” You were highly recommended to me by my website host, and I regret it. I am no longer in contact with that person, so I can no longer get the assistance I needed several times a month to get the mailbox up and running again. However, I continue to receive mail at that address.

Is there a way to automatically transfer emails from ThunderBird to Proton Mail? If so, how do I do that, please?

Thank you.

Asked by Morgane Bonhoure 1 week ago

Last reply by david 1 week ago

im trying to get all my mail back to here so i can save it to computer

its coming from here [edited] @outlook.com mail to [edited] @mailthunderbird.com but its saying con not find them gave a q o code i don't h… (read more)

its coming from here [edited] @outlook.com mail to [edited] @mailthunderbird.com but its saying con not find them gave a q o code i don't have a smart phone you think every one have this phone ,

Asked by John Brown 1 week ago

Last reply by Lin 1 week ago

How to move to a new PC with multiple accounts stored on 2 different drives?

I have 5 email accounts stored in drive I: and 3 in drive C:, with multiple profiles (in I:(...)\Roaming\Thunderbird and \Local\Thunderbird AND the same in C:). (Window… (read more)

I have 5 email accounts stored in drive I: and 3 in drive C:, with multiple profiles (in I:(...)\Roaming\Thunderbird and \Local\Thunderbird AND the same in C:). (Windows 10). I need to move to a new PC (Windows 11), where drives are named C: and D:. I tried to use the Import/export function, but the accounts previously in I: don't appear (only the basic account shows, no inbox/sent, etc. and no data). I manually changed one of them to C: and then import again only the data. That was not possible for all the accounts and many emails (90%) are missing, also from the account were it "worked". I can find some emails in folders at the bottom of the account list, but many emails are yet missing, and received/sent not clearly defined. NB: on Windows 10 I have the latest esr version, on Windows 11 the latest NOT esr version.

So I tried to manually transfer the archives, but when copying from \Local\Thunderbird to an USB for the transfer, many files (more then 40k) went missing due to errors of copying.

What can I try?

Asked by livio.rolle 2 weeks ago

Last reply by david 1 week ago

I want Archives to save emails in seperate files

Hi, I need some help! Thunderbird used to have archive settings in which I could choose to save my e-mails locally in my archive folders with 1 file per 1 email and not e… (read more)

Hi,

I need some help! Thunderbird used to have archive settings in which I could choose to save my e-mails locally in my archive folders with 1 file per 1 email and not everything that's in a folder saved to a single file.

How can I get this back? Is there some hidden settings that can be accessed to get it done?

I need every email in one file! I'm going nuts trying to sort years of e-mail duplicates. If I can have a file per message, then I can at least use my PC duplicate file program to compare file content and find the similar ones. But with everything of one folder in the same archive file I'll be cursed to have to manually go through thousands of e-mails by hand! So if there is a way to return the previous archive format (*wdseml files??, it seems?) then I want to know how to set that setting.

Alternatively a local folder duplicate e-mail cleaning tool? There used to be some but I couldn't get it to work now!

Asked by K_no_uta 2 weeks ago

Last reply by Wayne Mery 2 weeks ago

I am in need of saving 20,000 plus emails saved over past 6 years.

I want to be able to search my 20,000 emails if needed in the future. I have shut down the actual email account. I don't want to lose them. I do have other email accoun… (read more)

I want to be able to search my 20,000 emails if needed in the future. I have shut down the actual email account. I don't want to lose them. I do have other email accounts I am using Thunderbird for.

Asked by rickfoulke 2 weeks ago

Last reply by Matt 2 weeks ago

I don't find emails in Thunderbird from April 2023 until January 2026

After reinstalling Sonoma (before I had Sequoia) and Thunderbird on my MacBook Air, I cannot find any emails from April 2023 to January 2026. I use the POP option in Thu… (read more)

After reinstalling Sonoma (before I had Sequoia) and Thunderbird on my MacBook Air, I cannot find any emails from April 2023 to January 2026. I use the POP option in Thunderbird for my main accounts (the two from GMX). I have tried various solutions and requested support, but nothing has helped. What can I do?

Asked by fernando.galvan 3 weeks ago

Last reply by Rick 2 weeks ago

Cannot transfer Local Folders to Outlook

Hello, I have three profiles, and then a large number of sub folders in Local Folders. I would like to know how to transfer these Local Folders to Outlook. the profiles… (read more)

Hello, I have three profiles, and then a large number of sub folders in Local Folders. I would like to know how to transfer these Local Folders to Outlook. the profiles and their emails have all been transferred successfully.

Asked by JoeS01 2 weeks ago

Last reply by david 2 weeks ago

Moving the entire contents of one box to another, within the client.

Good afternoon! Can you tell me how I can transfer the entire contents of one mailbox to another at once, both mailboxes are in the same email client, but there are a lot… (read more)

Good afternoon! Can you tell me how I can transfer the entire contents of one mailbox to another at once, both mailboxes are in the same email client, but there are a lot of folders and subfolders... I would greatly appreciate your help.

Asked by Kirill Ibragimov 3 weeks ago

Last reply by david 3 weeks ago

I am trying to "import" an old thunderbird profile into my new profile in order to merge old e-mails. The "Import" function does not word.

bold textI recently had my computer get stuck in the "automatic repair" loop making it impossible to boot up. I restored a several months old back up onto a different har… (read more)

bold textI recently had my computer get stuck in the "automatic repair" loop making it impossible to boot up. I restored a several months old back up onto a different hard drive. I can boot on the new hard drive, but Thunderbird is missing several months of e-mails. I have tried importing from the old hard disk, but IT DOES NOT WORK. Alll it does is create a new "Local Folders" with nothing in it. I have tried exporting the old profile to a zip file, but it is 14 GB, more than Thunderbird can handle. How can I import the old e-mails into the working version of Thunderbird on the new hard drive. Please, do not say "use the import function" as i have already found it does not work.

Asked by texiii 1 month ago

Last reply by Ed 4 weeks ago