All Products Support Forum

How is it possible that such a glaring design error still exists after so many have asked for so long?

And to those commenting completely incorrect and unhelpful steps that lead to menus that don’t exist in the settings, WHY?

I’m bout to go back to safari. I love everything Firefox stands for but this is such a glaring oversight I can’t help but wonder what else is being missed.

Why does Firefox purposely choose to alienate their Android users by not allowing them to choose their own home screen. The Firefox web browser on Windows does.

As much as I distrust Google as a company and avoid using their products (as much as convenietly possible), I am very comfortable using their search engine and comfortable seeing a Google homepage with the Google search bar.

Firefox doesn't even give me the courtesy to: 1) know or understand which search engine I am using when I am on the "forced" Firefox homepage, or 2) set my own homepage. Therefore, I have to ensure the cursor is in the "search/web address" bar, start typing "google", and hit enter in order to get to the familiar Google homepage of which I am comfortable. I hate that Firefox forces me to do that!

Otherwise, I like using the Firefox browser as an alternative to Google. Nonetheless, it's your company and you can do what you like, but as soon as I come across an alternative browser that allows me to adjust it's settings to my preferences, it's adios MFr's to Firefox.

FYI, I would LOVE to meet the decision maker at Mozilla that OK'd this change and listen to him/her/they hem, haw and double-speak through their ridiculous justification. Another thing, while I'm at it.... Exactly, when did it become a better idea for companies (challenging the industry leader) to alienate their users?

Just updated Firefox to version 112.2 on my iPad which has iOS 15 Did the update via the apple App Store. Relaunched (restarted) Firefox and ALL tabs that were open are Gone! I can’t find the “restore previous session” option anywhere.

Can you tell me where to find it? How do I get the previous session back?!?

I’ve been using Firefox for years. Firefox not starting up after the update with all the previous tabs open is devastating to me. I need to get the previous session restored. Please help

Kinda just throwing this out here. I have over 5 thousands tabs open on mobile. If I had to wager a guess I'd say I have at least 10,000 if not 20,000. I did actually count to the 5,000 for certain. My main question is I just wanna know if there is a way to definitively know how many I have. I know on the desktop version you can and I have done so, but that wont tell you how many are open on mobile. When ever I try to share all tabs my firefox immediately crashes, all the tabs will reopen afterwards. I just really wanna know how many tabs I have so I write down the number and get to closing them. Thank you for reading.

Yesterday the option to make Firefox my main browser turned on on my Android phone. It won't let me turn it on. I have Google on my phone, but I never updated it, I updated myself yesterday, I can't turn it off. I also have a MI browser that is disabled. When Fitefox is not my main browser, I cannot add web shortcuts to the start screen, and I use it all the time and miss it a lot. What should I do to restore the option to make Firefox my main browser? I used to have Google but now I don't know what's going on? Help me please!!!

bold textI have many web pages in collections on my old phone. I just upgraded to a new phone. Is there an easy way to get those collections on my new phone?

I recently downloaded Firefox on my android and at first there was a purple background that has switched to grey after a few days without me changing it. The theme still can be displayed in private mode but not in regular search.

Hi,

I'm having trouble installing the Adguard add-on.

I have installed Firefox on my Android phone. I want to add the Adguard add-on to my Firefox browser so I can block YouTube adds.

I have no idea what I'm doing. It's really confusing and frustrating.

Can you please help?

Best wishes, Andrea

Why is there no bookmarks toolbar for Firefox IOS? This makes the program useless to me. Is there any way to create and see bookmarks? None of the answers in the forums are of any help. What you tell me I should see I don’t see.

I’ve used Firefox for years because I support non-corporate efforts like this, but the lack of quick access to create and use bookmarks is a deal-breaker for me.

so i want to delete bookmarks, passwords, cookies, site history, everything!!!

I tried uninstalling and reinstalling but somehow it didnt remove my passwords (and no i didnt enable sync after reinstall)

Reason: I have just spent a good amount of time cleaning up old passwords that i dont use anymore or have changed and not been updated from some reason. When i re-enable sync, I dont want the saved passwords from my phone to resync to my PC. To be absolutely sure that this doesnt happen i would like to just resync all the data to my phone from my sync account.