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Download .mov file

I'm searching for a method to download video files that are formatted as a .mov files without changing the file format. Firefox browser 109.0 running on a Windows 10 PC … (read more)

I'm searching for a method to download video files that are formatted as a .mov files without changing the file format. Firefox browser 109.0 running on a Windows 10 PC modifies the files from .mov to .mp4 when saving the files on the PC from a cloud file storage website. Other browsers such as Google Chrome and Microsoft Edge handle the file download without changing the file extension from .mov to .mp4. How to I alter the settings within FireFox to maintain the original .mov file extension?

Asked by brionlap 1 hour ago

Last reply by jscher2000 - Support Volunteer 45 minutes ago

Cannot instal FF with previous profile and bookmarks

Hi, I reinstalled FF and initially got the problem of missing profile, so I restored some files from my Mac Time Machine backup and now I cannot even start FF. I have re … (read more)

Hi, I reinstalled FF and initially got the problem of missing profile, so I restored some files from my Mac Time Machine backup and now I cannot even start FF. I have re downloaded but all get is the small banner page after starting the dmg. How can I start FF and what files can I restore from my back ups to get me back to where I was yesterday? I am totally lost.

Asked by itredler 16 hours ago

Last reply by cor-el 3 hours ago

Upgrading Thunderbird from 52.9.1 to 60.9.1

I have been running 52.9.1 because it supports all of the add ons I want. v60 also supports the same addons. v68 onwards does not. Most of them have not been replaced (be… (read more)

I have been running 52.9.1 because it supports all of the add ons I want. v60 also supports the same addons. v68 onwards does not. Most of them have not been replaced (because of removal of APIs for example), and have not been replaced by native Thunderbird options.

The key addons for me are minimize to Tray (yes I know it's available in 102). Security settings from address book (selective encryption - I don't have to globally enable/disable encryption for my S/Mime certs). And Manually sort folders (As I have over 400 and 52.91 does not sort them).

I also use a custom theme. I cannot use dark mode as I'm old and visually impaired and dark themes make stuff impossible for me to read.

I have a dozen email addresses. Each email account has a number of filters which move emails to subfolders on Local Folders. Basically, nothing stays in the inbox of the account.

I use pop for inbound email. I have moved my profile folder and my mail storage off the C:\ drive to simplying restoring of the C:\ drive or reinstsallation of Wiindows. Email and all Mozilla profiles are backed up twice daily using Macrium.

v52.91. is 32bit. I've downloaded the 64 bit v60.9.1

So my question is; Can I install v60 over the top of v52 and expect that Thunderbird will pick up my exiting configuration as it is now and "upgrade" any DBs or profiles or whatever such that I do not have to reconfigure everything?

Given the difference in bitness, is installing v60 going to break the ability to uninstall v52, or will uninstalling v52 after upgrading to v60 break my configuration or lose anything?

thanks for your help.

FYI: I did try 102 and 68 before asking this question. I also really cannot cope with square tabs. They just look so bad. I've never been able to get any assistance from Reddit regarding customizing the tabs on Thunderbird (or anything else Thunderbird related for that matter).

Asked by citizen1138x 1 day ago

Last reply by Toad-Hall 6 hours ago

Clarification on synchronization function (Android)

I need to reset my device to factory settings due to unrelated issues with some other apps but would like to keep my Firefox browser/session as intact as possible includi… (read more)

I need to reset my device to factory settings due to unrelated issues with some other apps but would like to keep my Firefox browser/session as intact as possible including the browsing history.

I've used the synchronization function and it seems to let me migrate my history over to Firefox beta without any issues, is it nonetheless relying on some system backup for this restoration or should I simply be able to sync my account with Firefox, remove the app, factory reset, install the app, login, and have all my data re-synced?

Any advice appreciated.

Asked by greggallachercontact 1 day ago

Last reply by Paul 1 day ago

opening pdf files

how do i stop firefox opening my pdf files. i have set adobe as my default yet it still keeps using firefox. I have also changed the settings in adobe, without success. I… (read more)

how do i stop firefox opening my pdf files. i have set adobe as my default yet it still keeps using firefox. I have also changed the settings in adobe, without success. I will stop using firefox if this cannot be fixed. it drive me nuts

Asked by lennymr2 4 months ago

Last reply by Adrian 1 day ago

Browsing to get to e-mail photo downloads

I was able to get to the site 2 times before , but am not finding it on this try. I am downloading my i-phone photos via the browser to my MAC and then deleting them from… (read more)

I was able to get to the site 2 times before , but am not finding it on this try. I am downloading my i-phone photos via the browser to my MAC and then deleting them from my i-phone.

Asked by donaldawarner6 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

New Firefox deleted everything

I just downloaded the new Mac Ventura update, and when I opened Firefox all my previous tabs opened up, but my Toolbar completely disappeared, as in there is an empty spa… (read more)

I just downloaded the new Mac Ventura update, and when I opened Firefox all my previous tabs opened up, but my Toolbar completely disappeared, as in there is an empty space for it, and they show when I click on Bookmarks, but not on the actual browser window. The same thing happened with my Add-on extensions, all disappeared, and they're not even showing in my library. When I tried to download them again online, every single one gave me a red error message "An unexpected error occurred during installation." Please advise what's going on and/or how I can fix this to get my normal browser back. Thanks

Asked by fredrick.weiss 3 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Firefox suppot for Ubuntu touch phone

Hello everyone, Does someone know how to install Firefox on Ubuntu Touch phone? I did install "Ubuntu touch" on my smartphone few weeks ago. But without my favorite Firef… (read more)

Hello everyone, Does someone know how to install Firefox on Ubuntu Touch phone?

I did install "Ubuntu touch" on my smartphone few weeks ago.

But without my favorite Firefox Navigator, this is useless for me !

Even a older version of Firefox will be fine. All i need for now, is a Sync of my configuration (bookmarks and Passwords Manager). Firefox should have app in Openstore for Ubuntu touch phones as its opensource and promotes security.


Regards

Asked by mo.ameen 3 days ago

Last reply by Fuseteam 2 days ago

how do i get email from an old hard drive to my new hard drive

Hi folks Windows 10, T'Bird 102.7.0. My PC's hard drive died. New hard drive installed. Reinstalled T'bird as a clean install. Found an old profile folder in my backups t… (read more)

Hi folks Windows 10, T'Bird 102.7.0. My PC's hard drive died. New hard drive installed. Reinstalled T'bird as a clean install. Found an old profile folder in my backups that I used to build the new T/Bird, however, without boring you as to why, one mail folder I call "Sent 2022" never transferred. I can see that 'missing' folder in the directory structure of my backup of the profile on my old now dead hard drive and wonder how I can import JUST THAT ONE folder into 'new' T'Bird on my new hard drive, and how I can import it into a specific folder as sub folder of the new [and now partially occupied "Sent 2022" in my 'new' T'Bird profile?

Asked by Derrick Ings 2 days ago

Last reply by david 2 days ago

Still remained a question, how to import contatcs into Tbird

Happy New Year all volunteers, In W10, after crash all my applications, and their setup/data got wiped out. Tbird worked before like charm. Then it was a new installation… (read more)

Happy New Year all volunteers, In W10, after crash all my applications, and their setup/data got wiped out. Tbird worked before like charm. Then it was a new installation 2 years ago. I moved mail data from Vista Mail on a Toshiba PC to my then new GP PC, with W10. Now, I have to re-install all the apps, and try to import/collect data. Luckily, my Vista PC is still working, so I can recover things from there. So, in Vista Mail i exported contacts, tried .csv, and .vcf. Csv seemed to work, however the import in Address Book was not functional. The names and e-mail addresses were mixed up. Then, I tried .vcf: with a single contact it works fine, but not with a list of .vcf files. Then, I found the advice to create one .vcf file for all contacts via copy *.vcx merged.vcf. The file got created, and looks fine. The windows contact too can open it, one-by-one. Windows10 Mail can handle it also. But, when I try to import this in TB I got as far as START import. Then, the message "Import failed unexpectedly, more information may be available in the Error Console". I do not see error console, and more hints. I must tell, extracting contacts from GMAIL works too. But, unfortunately I do not have set up gmail so that it saved all contacts upon referencing, so I just have a subset of contacts there... Do you guys have a working solution, or is this a new chart again ? By the way, the TB version is the newest one, a guess it is 102. Cheers, Zoltan

Asked by zszemeti 1 week ago

Last reply by Toad-Hall 2 days ago

Recovering Thunderbird emails without MBOX or profile information

I had set-up Thunderbird to Store messages in specific folder in my hard drive (not the default Thunderbird storage folder). I had to change my machine and had set-up my … (read more)

I had set-up Thunderbird to Store messages in specific folder in my hard drive (not the default Thunderbird storage folder). I had to change my machine and had set-up my back-up to just copy this storage folder.

Seems this folder does not have the profile or MBOX files.

Now I need to restore these emails. Is there a way to restore these emails. The folder structure looks like the following:

MAIN FOLDER

     Folder1 (this is a folder which contains two subfolders namely CUR and TMP. The CUR folder contains some files without extension and they have a 15 number name)
     Folder1.mozmsgs (this is a folder and contains .wdseml files)
     Folder1.sbd (this is a folder)
     Folder1.msf (this is a file)

And this sub-folder/ file structure repeats itself under the .sbd folder. I have tried Importtools NG and also SYStoolsMBOX Converter but neither worked.

Any help in recovering these mails would be highly appreciated.

Best Manish

Asked by mgargatcost 2 days ago

Last reply by Cyber 4n6 2 days ago

ERROR MESSAGE: The application “Firefox.app” can’t be opened

Hardware: iMac 5K, 27-inch, 2017 macOS: Ventura 13.2 Firefox: 109.0.dmg File Type: Disk Image For an unknown reason my Firefox browser locked up in the middle of a sess… (read more)

Hardware: iMac 5K, 27-inch, 2017 macOS: Ventura 13.2 Firefox: 109.0.dmg File Type: Disk Image

For an unknown reason my Firefox browser locked up in the middle of a session. A full system re-start failed to fix the problem – all other software Apple Safari, Adobe Lightroom & Photoshop and Microsoft Office etc. continue to work as normal. Both Bitdefender and Malwarebytes full system scans have failed to identify any security issues.

To remove any possibility there was a macOS issue I successfully recovered the operating system from the mac in Recovery mode.

As the Firefox app would still not respond to the normal app opening process I removed the failed app from the mac “Applications” folder using the AppCleaner app and downloaded a new Firefox app file from the Mozilla Firefox site. I then dragged the downloaded file to the mac “Applications” folder and while holding the control key Ejected “Firefox” from the menu - the “Firefox” named disk icon on the mac screen and showing in the Finder “Locations” disappeared. Following this I successfully dragged Firefox from the “Applications” folder to the dock.

When the Firefox icon in the dock or in the Applications folder are selected the error message appears: The application “Firefox.app” can’t be opened. Repeated deletion of the Firefox app from the mac, restarting the mac, re-downloading the Mozilla Firefox app etc. etc. has resulted in the same failure. In the interim I am using Safari for the web but want to resume using Firefox asap due to Safari’s limitations.

Am I missing something in the Firefox installation procedure or there is an unrecognised security bug in the system? This is the first time I have had any issue arise with a Firefox installation process on either Windows or Apple systems.

Grateful for any advice.

Asked by Poppa 2 days ago

Last reply by Paul 2 days ago

Can I retain pop3 emails from local pc if I have logged in with imap on the same pc?

I had emails setup with pop3 for years and didn't know pop3 stores emails locally on pc. After that recently I had to setup emails again and this time logged in with imap… (read more)

I had emails setup with pop3 for years and didn't know pop3 stores emails locally on pc.

After that recently I had to setup emails again and this time logged in with imap and since then i am unable to find the previous emails I had for years. Is there any way that i can retain those emails which were setup with pop3?

Asked by sameersarkar92 3 days ago

Last reply by david 2 days ago

Tab automatically closes after downloading file, sometimes before file has been saved to new destination.

For the last week or two I have had an issue with Firefox closing my email (yahoo business mail) tab automatically, every time I download a file from an email. After ope… (read more)

For the last week or two I have had an issue with Firefox closing my email (yahoo business mail) tab automatically, every time I download a file from an email.

After opening emial I click to download the file, i have the settings set to ask where I want it saved, and then either while I'm selecting the destination and labeling it, or right after the tab automatically closes. It happens both ways which suggests to me it's occurring after a specified amount of time, not based on completion of an action. And it's happening every time.

MacBook Pro Firefox 102.0.1

Any idea how to stop this?

Asked by burchbagg 5 months ago

Last reply by jscher2000 - Support Volunteer 3 days ago

How to transfer Firefox bookmarks and passwords to a new computer

How does one migrate Firefox bookmarks and passwords from an old computer to a new computer? There are four computers involved in this shuffle. Two new, one being retire… (read more)

How does one migrate Firefox bookmarks and passwords from an old computer to a new computer?

There are four computers involved in this shuffle. Two new, one being retired, and one being repurposed. The only thing we haven't been able to figure out, is how to migrate Firefox's information from one computer to another one.

And, we've been working on this since Christmas. Edge, Brave, and Chrome took minutes. Combined.

But, transferring the information on Firefox has been impossible. Yes, I've read the help topics. No, they were not helpful. Firefox will not accept either the backup or export files from the old Firefox across multiple computers.

Yes, I have Sync. And, no, that hasn't worked either.

So, what is the next step?

Asked by mikali157 4 days ago

Last reply by cor-el 4 days ago