Showing questions tagged:

one website stops being able to load further pages after initially loading, and only on firefox browsers

this issue has arisen suddenly over the last month. so i try to load bandcamp and for a few moments i'm able to go from page to page. after a certain short amount of time… (read more)

this issue has arisen suddenly over the last month. so i try to load bandcamp and for a few moments i'm able to go from page to page. after a certain short amount of time has passed between me opening the site and using it, just seconds, upon me clicking a link, pages initially appear to load [the refresh button switches to the X icon] before they quickly halt and keep me stuck on the same page. attempting to open a link in a new tab in this state gives a blank page - not showing as about:blank in the url but the intended destination. sometimes when i try to confirm a change on something i have uploaded to the site or try to log in, bandcamp gives an error reading "There was network error. Please try again."

so i originally thought it had something to do with using a VPN; initially i thought it was alleviated when i turned it off but i was wrong, problem soon reappeared. i've actually been using zen browser for a while, so maybe it was localised to that? i switch back to regular firefox and it was there too. troubleshooting mode didn't yield any difference either, so there's no conflict with extensions... clearing all bandcamp site data hasn't worked either, now because of this issue i just can't log back in lol. i ended up testing on a non-firefox browser, microsoft edge, and found that this issue isn't present there. so i'm kind of stumped on how to figure this out by myself now. keep in mind this is the only website that is affected by this issue

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why would you put a pedophile from the epstein files into the daily crossword?

ive been using firefox for a long time now and i appreciate how compared to other browsers i have less ai jammed down my throat. i thought the crossword widget added rece… (read more)

ive been using firefox for a long time now and i appreciate how compared to other browsers i have less ai jammed down my throat. i thought the crossword widget added recently was fun and ive been enjoying it every now and then. so i really do wonder, why would firefox put the ai-child-porn-lover who begged jeffrey epstein to let him come to his pedophile island on the crossword?

i really think you need to reconsider your editors or reconsider your morals.

sincerely, a very disappointed user of over a decade!

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Firefox disappeared

PLEASE HELP! One day last week, Firefox for my PC disappeared and it seems that Duckduckgo has taken over. I have used Firefox on my PC for a few years and occasionally u… (read more)

PLEASE HELP! One day last week, Firefox for my PC disappeared and it seems that Duckduckgo has taken over. I have used Firefox on my PC for a few years and occasionally use duckduckgo as my browser. Now I cannot find Firefox. It is up-to-date, as of last week.

Please Help RhonCa

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McAfee pop-ups in Firefox

I have McAfee pop-ups that seem to be linked to Firefox. How do I get rid of them? I have used the McAfee MCPR tool, but the pop-ups remain with a Mozilla Firefox notific… (read more)

I have McAfee pop-ups that seem to be linked to Firefox. How do I get rid of them? I have used the McAfee MCPR tool, but the pop-ups remain with a Mozilla Firefox notification box. When I open a link from an email I get nine of them. Seconds ago I just got a system update Mozilla Firefox alert box; if I click on it, I get a page to sign up for McAfee.

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I cannot sign in to use . Using a godaddy outlook email

I am trying to evaluate your product, but i cannot load the program. it appears that this product does not have technical support. If the only technical support is from a… (read more)

I am trying to evaluate your product, but i cannot load the program. it appears that this product does not have technical support. If the only technical support is from a forum or community, i will look at other products. i do not know the version since i cannot load it

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No Wallpapers!

Hello, I just downloaded v153.0.4 and now there are no wallpapers on my New Tabs or Home Page. No custom url for new tabs either and the Firefox Home is a blank page. Wha… (read more)

Hello,

I just downloaded v153.0.4 and now there are no wallpapers on my New Tabs or Home Page. No custom url for new tabs either and the Firefox Home is a blank page.

What's up with that?

- Andre'a

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videos

okay this just is bad as of today and last Firefox update and with all extensions off . this is what i got when i tried to post and watch a video. it happens on all… (read more)

okay this just is bad as of today and last Firefox update and with all extensions off . this is what i got when i tried to post and watch a video. it happens on all the videos on Facebook i have tried contacting them as well and that is an almost impossibility it is only in Firefox they work in chrome and edge i even tried reinstalling Firefox ans still get bland black screen I have tried turnoff extension and still this is what i get

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Firefox will not open, was fine last night but trying to open this morning it is as if it has disappeared, no window opens up at all

It is as if Firefox has disappeared from my desktop. I click on the shortcut but nothing happens. It was working fine last night. I have tried uninstalling/reinstalling b… (read more)

It is as if Firefox has disappeared from my desktop. I click on the shortcut but nothing happens. It was working fine last night. I have tried uninstalling/reinstalling but still nothing. A window does not even appear.

Moderator note: This question has need edited to add the OS info provided by the OP.

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Why does firefox go fullscreen randomly on its own?

For at least a few months now, my browser will suddenly and randomly go fullscreen all by itself. I can't exit it, and then it goes back to normal after at most a minute… (read more)

For at least a few months now, my browser will suddenly and randomly go fullscreen all by itself. I can't exit it, and then it goes back to normal after at most a minute. It hasn't happened in at least a week. But today, it froze like that, not responding. I quit firefox, waited a bit, then restarted it. It went fullscreen and froze again. I waited at least 10min and it then went back to normal and responded again. It only happens when using firefox. I've done virus scans, etc, and it still keeps happening. Please help. Thanks.

Open

I am now getting this popup even though I am not trying to connect to Gmail

Hello, I use Thunderbird to retrieve my AOL mail. Starting today, when I start Thunderbird it retrieves the AOL mail and then after a couple minutes I get the attached p… (read more)

Hello, I use Thunderbird to retrieve my AOL mail. Starting today, when I start Thunderbird it retrieves the AOL mail and then after a couple minutes I get the attached popup. I am not trying to connect Thunderbird to any Google account and I don't understand why I would get a message saying to use Google to sing in to Thunderbird. Once this popup occurs Thunderbird will not connect to AOL until I close it and restart it. I do have GMail set to forward messages my AOL address but this screen has not come up before

Any thoughts?

Thanks, John

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news max .com not loading

after the new version of firefox update my home page which i have always had Newsmax.com does not load says problem loading page i have tried several times and it … (read more)

after the new version of firefox update my home page which i have always had Newsmax.com does not load says problem loading page i have tried several times and it will not load. it works in Google chrome so why not in Firefox

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thunderbird hangs after export of addressbook failed

I wanted to export my address book from my Windows10 PC, after a while I got an error message, something happened during the attempt. Since then I cannot start Thunderbir… (read more)

I wanted to export my address book from my Windows10 PC, after a while I got an error message, something happened during the attempt. Since then I cannot start Thunderbird anymore. The program does not respond. So I can't find the Thunderbird version.

Open 4

My mouse no longer scrolls properly - does anyoine have a solution

Hi everyone, After a recent series of updates to both my mouse and Firefox, my mouse no longer scrolls within Firefox. The mouse is Logi wireless mouse. Firefox is the la… (read more)

Hi everyone,

After a recent series of updates to both my mouse and Firefox, my mouse no longer scrolls within Firefox. The mouse is Logi wireless mouse. Firefox is the latest version. The mouse scrolls fine in other apps, like WhatsApp, Outlook, Word etc. but not in Firefox.

When I try to scroll in Firefox, it stutters, jumps and will continue to jump even when I stop scrolling on the mouse.

I have spoken to Logi and there is no issue with the mouse itself.

I have tried Troubleshoot and Private mode, but still the same issue, so its not an add-on or extension problem.

Is anyone else having this issue over the last couple of days, or have any ideas on how to get back to smooth scrolling?

Thank you, Graham

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how to block spam

I recently added a email address to my thunderbird email and it brought forward a lot of messages from Yahoo that are spam. I would like to block them and instructions I… (read more)

I recently added a email address to my thunderbird email and it brought forward a lot of messages from Yahoo that are spam. I would like to block them and instructions I have were dated 2016 from Mozilla. Is there a new instruction on how to block?

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