Why is trash emptied on exit?

In the Settings > Local > Disc Space I have selected: Delete messages more than 61 days old. In the Local > Trash > [right click] > Properties > Reten… (read more)

In the Settings > Local > Disc Space I have selected: Delete messages more than 61 days old.

In the Local > Trash > [right click] > Properties > Retention Policy, I have also specified: Delete messages more than 61 days old.

Why are the messages deleted from the Trash when I close TB?

Asked by emfril 8 hours ago

Firefox does not play sound despite being attributed to correct device. All other apps OK.

What the title says. Firefox just isn't playing any sound whatsoever. Troubleshooting: Volume mixer indicates that Firefox is using my speakers, along with all other… (read more)

What the title says. Firefox just isn't playing any sound whatsoever.

Troubleshooting:

  • Volume mixer indicates that Firefox is using my speakers, along with all other apps. When playing a YouTube video, the green bar is not bouncing. However, all other programs that play sound do so successfully and their green bars are bouncing (see attachment).
  • Other web browsers play sound successfully.
  • Restarting Firefox and my computer did not help.
  • Switching the default sound device and changing back did not help.
  • Changing to headphones made no change.
  • Tabs are not muted.
  • Autoplay settings in about:preferences showed that audio and video were disabled, however changing this setting to allow video and audio, then restarting both Firefox and the computer did not fix the problem. I have no idea how that setting was even changed to begin with. O_o
  • Started Firefox in troubleshooting mode; still no sound.
  • Started Firefox in a different profile; still no sound.
  • Started Firefox in private mode; still no sound.
  • Tried ending the audiodg.exe process in task manager and restarted; still no sound.
  • Double checked media.autoplay.blocking_policy, was set to 0.
  • Double checked media.block-autoplay-until-in-foreground -- changed from true to false, restarted Firefox; still no sound.
  • Disabled hardware acceleration; still no sound.
  • Refreshed Firefox; still no sound.
  • Complete uninstall, including the usage of BCUninstaller to uninstall "leftovers". Reinstalled. Still no sound.

I have Apollo installed on my computer and I've reached out to them before for similar issues, but the dev was insistent that Apollo does not cause sound issues. I'm somewhat sceptical, but they're not being helpful at all so I thought I'd ask here, and disclose usage of Apollo so that all bases are covered.

Thank you for your time.

Asked by Umbravita 2 days ago

Last reply by Umbravita 8 hours ago

Import everything from TypeApp

I use TypeApp on my android phone. If I install Thunderbird (which I have been using for years on my PC--love it, but unrelated to this question) on my phone, can I imp… (read more)

I use TypeApp on my android phone. If I install Thunderbird (which I have been using for years on my PC--love it, but unrelated to this question) on my phone, can I import everything from TypeApp into Thunderbird mobile and quit TypeApp?

Thanks in advance.

Jon

Asked by jon merritt 8 hours ago

I need help to import my Thunderbird/Betterbird Email Profile

Hi: I need to import my data shown here: C:\Users\DonB\AppData\Roaming\Betterbird\t70e12zz.default\Mail\pop-mail.outlook.com so I see all my email and its folder structur… (read more)

Hi: I need to import my data shown here: C:\Users\DonB\AppData\Roaming\Betterbird\t70e12zz.default\Mail\pop-mail.outlook.com so I see all my email and its folder structure.

I think Outlook.com became: outlook365.com?

Where do I change this stuff so it works?

My Profile archive: https://1drv.ms/u/c/f1c69e25e0d2390a/EYrCbhynjyhGptVQ-P5ZWGUBDJFeXZno-JwoGDWXauj_9Q?e=gK0kOL

Thanks, mozillafan

Asked by mozillzfan 8 hours ago

LastPass icon not working

When I click on the grey Last Pass icon, a "set preferences" screen is shown. The strictly necessary box is selected and I cannot change it. The Voluntary data collecti… (read more)

When I click on the grey Last Pass icon, a "set preferences" screen is shown. The strictly necessary box is selected and I cannot change it. The Voluntary data collection box is clickable but does not make any difference if it is checked or unchecked. The screen is locked, no matter what I click or unclick. The only thing that I can do is to click the grey LP icon which closes the window.

On two other very similar computers, when the grey icon is clicked, I can search for passwords, alerts, account, etc. Why does the icon work on this computer. I've deleted the addin, deleted Firefox and reloaded several times.

Thank you

Asked by cruisertwo 8 hours ago

Failure to download email from Optus

Failure to download email from Optus. I have spent a number oif hours to no avail talking and typing with the Optus staff regarding this problem. 1. I can send email fro… (read more)

Failure to download email from Optus. I have spent a number oif hours to no avail talking and typing with the Optus staff regarding this problem. 1. I can send email from TB but cannot receive. 2. I can see the incoming emails in their Webmail site. 3. Optus confirm my settings are correct for both the mail server and SMTP server. When I go to Settings> Security > Passwords > remove server so I can re-submit my password, the only one showing is the SMTP server. Should the incoming mail server also be shown?

I am frustrated and ready to dump TB but have bee with it many years and don't want to start again with another programme as I am 83 and am partially blind. Please can anyone assist?

Asked by grotto70 2 days ago

Last reply by grotto70 9 hours ago

lost a file in updating over old version

I was getting a message ( there is no email program associated to perform the requested action) when trying to send a scan to an email recipient. Thunderbird is set as t… (read more)

I was getting a message ( there is no email program associated to perform the requested action) when trying to send a scan to an email recipient. Thunderbird is set as the default email program app. I finally installed Thunderbird setup 139.0.2 to update Thunderbird and checked the box to keep all files but now I have lost most of the sub files in one of my folder marked Local folder, and contact list. This file was not associated with an email address but where I put important info from emails I receive. Any suggestions on how to recover his file information?

Asked by jrnr 10 hours ago

Transferring folders from Outlook Classic to Thunderbird

I've decided to rid myself of Outlook Classic 2024 and switch to Thunderbird. I completed a download, familiarized myself with it, then used the 'import' tool to transfe… (read more)

I've decided to rid myself of Outlook Classic 2024 and switch to Thunderbird. I completed a download, familiarized myself with it, then used the 'import' tool to transfer my Outlook emails, contacts and folders. Although, all of my contacts and one folder (with associated sub-folders) arrived, no other folders nor my inbox, sent, trash/deleted arrived. I tried this process several times and was never able to receive any more than I did on my first attempt. Can anyone please advise me on how this can be done? - Thank you in advance for any assistance.

Asked by Placerville 10 hours ago

Why Emails not together?

Hi, at the top of the picture are 6 emails. Towards the bottom, highlighted in blue, is another email, RPAiken4@gmail. How can I get that one to be in the group of 6? … (read more)

Hi, at the top of the picture are 6 emails. Towards the bottom, highlighted in blue, is another email, RPAiken4@gmail. How can I get that one to be in the group of 6? TYIA

Asked by richardCPreston 1 day ago

Last reply by richardCPreston 11 hours ago

Delete history

Should be great when i close Firefox the history and tabs are automatically deleted/closed. And before i used edge which deleted the history Windows and iOS at the same… (read more)

Should be great when i close Firefox the history and tabs are automatically deleted/closed.

And before i used edge which deleted the history Windows and iOS at the same time

Asked by wim.sakkers 12 hours ago

Can not copy/paste email messages onsite bank emails.

I can not copy/paste Screen for some bank emails in Thunderbird. I get ? and Squares The page title is copied. I can copy/paste the same emails on Apple Mail and my … (read more)

I can not copy/paste Screen for some bank emails in Thunderbird. I get ? and Squares The page title is copied. I can copy/paste the same emails on Apple Mail and my Comcast server. Can you help me turn off the possible blocking on Thunderbird. Thank you John (jfcanfield@comcast.net)

Asked by kb5wv9dptf 13 hours ago