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I sent another help request on this subject but that too seems to have gone AWOL so I am trying again.

My passwords are being randomly wiped from my PC yet again but this time, although they are still on my Google Pixel 7 phone, Sync is not working for passwords. Strangely however, tabs are being synced.

I have tried every suggestion that I have found but syncing is just not happening.

To re-cap:- Passwords are not being synced from phone to PC Tabs are being synced between phone and PC.

Any suggestions?

Moderator note: This question has been edited to add a link to the previous question.

Hi, I just started using Zorin 18 os and downloaded Firefox, signed in, but my bookmarks are not there. I've tried sync and that doesn't work. I've also tried the cmd prompt sudo add-apt-repository ppa:mozzillateam/ppa and it says not found.

Thank you Bonnie McKelvy

Since the last update to version 148.0 on Android, it's no longer possible to send tabs between devices (reliably). When I try to send a tab from my android phone to my laptop, it says that it's unable to send. However, after a while it appears on my laptop anyways after a long delay, but not always. It works in the other direction, but the checkmark that usually appears does not show up, and there's also a time delay, but not as severe as in the other direction.

I am unable to recover the original profile files, and this is not me trying to recover that; they are just gone completely so, I can't bring that original profile back to fix this. I have refreshed, uninstalled, signed out, closed the tabs from my sync list, etc, but I can't get this to go away. I don't know what to do.

I signed in to my account on a new PC and it asked something about if I have mobile phone and I said yes so it gave me a pop-up wit the following text: "Sync Firefox on your phone or tablet 1. Open Firefox on your mobile device 2. Go to the menu and tap Sign in 3. Tap Ready to Scan and hold your phone over this code" And I get stuck on step 2 I can't find a Sign In button, attached an image of what clicking the menu (...) button shows. So how exactly do I tell firefox that I want to sync between this machine and my mobile? I do have it working nicely with my laptop but I don't remember how exactly did I sync that, I kind of assumed just signing into the account would be enough enough but based on this pop-up it isn't.

Can you help providing a sync from the last 30days. Using a backup computer as my current computer is being repaired and bookmarks/passwords will no sync on this machine

Hi, how can i sync my account but i have no access to my e mail because it got deleted? I am still able to log into firefox but now it doesnt let me sync. i deleted my email because it disconnected everytime i tried to login to the firefox browser the password was invalid.

The android UI was updated in recent Firefox updates and it is now impossible to enable sync from an Android phone due to this change.

According to Firefox during setup the proper steps are:

1. Open firefox on your mobile device. 2. Go to the menu and tap "Sign In" 3. Tap Ready to Scan and hold your phone over this code.

The new android UI does not have one universal menu. Instead it includes a list that lets me:

• Bookmark a Page
• Find in Page
• Turn on Desktop Mode
• manage Extensions
• "More"

It also features:

• My Name for managing and backup/sync
• Settings

I'll enumerate the issues with this.

If I select More. This is different than the more settings options under "Settings". It allows me to:

• Translate the Page
• Add to Shortcuts
• Add to Home Screeen
• Save to Collection
• Open in App
• Save to PDF
• Print

All of these are irrelevant.

If I select my Account, the most obvious of these ambiguous choices. I can:

• Manage Account
• Sync Now
• Change the Device Name
• Sign Out
• Choose what to sync.

There is NO option here to scan a QR code. Manage Account leaves the app and opens a mozilla account webpage. None of these options work.

If I select "Settings" I receive a large list of useless options - none of which allow me to scan a QR code.

Since scanning the QR code is the ONLY way to enable syncing via the mobile app am I understanding correctly that Firefox has removed this feature and is mistakenly still advertising a deprecated feature inside their MacOS app which prevents me from actually ever signing in to my account.

If this is intended to still be a feature. How do I do it? The instructions are unclear and your UI does not help in any way to figure out how to navigate to the correct place where I might possibly be able to move forward in any manageable way.

When syncing my account between browsers on other computers Tab Groups do not sync. I have to rebuild Groups in each browser. Also the Groups do not sync. I would like to see colors, tabs and positions sync throughout all browsers.

I've been using Firefox on Android for a couple of years. I love the way it collapses open tabs that have not been accessed for a while. I had maybe 40 of them that I refer back to from time to time.

Last night I opened Firefox to look something up and I had zero open tabs. I did nothing, nothing crashed, no error messages, no upgrades (that I'm aware of), nothing - just two years of collected reference material gone.

I use my Mozilla account to sync to my desktop browser (version 147.0.4 on Debian 13.3) and they're gone from there too.

Is there any chance I can get them back?

Version 147.0.4 from the Google Play Store on a Pixel 8 Pro with stock Android 16 and the January 5, 2026 security update.