All Products Community Forum

Long time Thunderbird user here...

This started about 2 days ago. I have changed nothing in my email account settings and MailWasher is able to download all new messages with identical account settings.

When I hit the Get Messages button, an Error Notice appears stating that "Connection to Server <my server details> has been interrupted." This Notice disappears pretty quickly so I can't capture it for you.

What is this referring to and how can I rectify the situation to enable me to receive New Messages? Although MailWasher can receive the new messages Ok, it is not a practical email client with which to manage my email correspondence.

What ever you can do to assist me with rectifying this will be greatly appreciated.

Kind Regards, Mal McNelley.

Google maps does not work even tho both the browser and gmaps site have location access and location is turned on . The problem is with firefox for android (stable version 133) . It has been like this for sometime i thought I'd just wait for it to fix itself but that's obviously not happening . Infinite loading or location not detected error . Have tried running with all protections and extension off . Do any of you have this issue ? Is there a way to fix it ? is the issue already acknowledged and worked on ?

I would like to take a screenshot of my expanded emails on protonmail.com - but it is not working when when I click "full page" option. Is this possible? I don't want to take screenshots manually by scrolling down the window...

Hi there,

I recently switched to Thunderbird to track my multiple email accounts, but it is not letting me select text so I can copy-paste.

Each time I click and drag, it swipes to the next or previous email, depending on if I drag left or right.

I had a look through my settings but cannot find a way to stop it swiping to other emails. Double clicking to select the word and then the whole sentence does not work.

I had a dig through the Help Site but couldn't find a reference to this issue/setting.

How do I stop Thunderbird from swiping between emails so I can select text to copy?

Thanks :)

I'm not sure what type of issue this is, so hopefully I’ve posted it in the right place!

Devices:

• Firefox version 133.0 on 2022 M2 MacBook Pro OS Sequoia 15.1.1
• Firefox version 133.0 on iPhone 16 Pro Max iOS 18.1.1 (*for reference, of checking issue, not where issue is occurring)

Issue Breakdown: While updating my bookmark's tags in Bookmark Manager, my tags all but disappeared and other strange things started happening.

• My tags aren't in the sidebar menu of the Bookmark Manager at all. See Screenshot 1.
• Already tagged bookmarks retained the tags, but I’m unable to edit, add, or remove bookmark tags at all. When the bookmark is selected, the bookmark’s tags, nor any other tags, appear in a list under the bookmarks tags. See Screenshot 2.
• I can locate all bookmarks with the same tag by searching bookmarks in the Bookmark Manager.
• I can move and rename pre-existing bookmarks.
• I can add new bookmarks (confirmed by the blue star beside the address bar on the main browser after exiting and re-entering), but I cannot find those bookmarks anywhere in Bookmark Manager.
• My mobile bookmarks folder isn’t shown in Bookmarks Manager, but I can view 11 bookmarks in my Mobile Bookmarks folder on my phone’s Firefox application.

I’ve tried the following:

• restarting Firefox by quitting the application
• refreshing Firefox through the browser [https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-se...]
• restarting my computer
• clearing the startup cache
• clearing the cache [https://support.mozilla.org/en-US/kb/how-clear-firefox-cache|link]
• restarted in Troubleshoot Mode [https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubl...]
• uninstalling then reinstalling Firefox software

I have no idea what is wrong with it or what is going on. What else can I do?

I have a typical search bar at the top of the browser window. Recently, as soon as I begin to type a search, the bar expands to cover the whole top of the browser window. How do I stop this from happening? It's unnecessary and irritating. Firefox 133.0, Win 11

All of my desktop bookmarks are on mobile, but after resetting my password they won't sync back to my desktop. I can't even access them from my desktop, despite browsing data still being clearly accessible. I have 10 years of bookmarks on my mobile device that for whatever reason now will not transfer to my desktop firefox no matter what I try. Since there's no way to manually export to xml on mobile I have no way of accessing these and I am at risk of losing 10 years of bookmarks, many of which are vital to the work I do.

Is this something to be concerned about with future sites, or is this an unfortunate, isolated incident? One of my local utility companies is not going to be supporting the use of Firefox on their website any longer. Has anyone else seen anything like this on other sites, or has this been brought up elsewhere? Frankly I find it outrageous and is forcing me and others to use Chromium based browsers (aside from Safari which I don't use).

• I emailed the company asking for an explanation, and I'm awaiting a reply.

I would share the URL for others to email and help press the company on the issue, but wasn't sure of the guidelines of the forum or if that was appropriate. I'm just irritated and venting sorry =/

For some reason, I am getting message that the Certificate for server is not valid (etc.). I can not get or send my emails as of this morning. Is there something I can do to resolve this issue?

I have Thunderbird installed on my PC and I have a HOW TO question.

I have my wife's email account setup to forward all mail to my email account. When the mail arrives, I have a filter that moves her mail to a folder and that filter works great. My problem was that we received an email yesterday where the TO line contained my both my email addresses (i.e. MMMM.xxxxx.com WWWW.ggggggggg.com). My email is not filtered and stays in the inbox but when the message arrived, the filter saw her address on the TO line in addition to my address and moved the message to her folder and I did not see the message since it was no longer in the inbox.

I tried to setup new, additional filter that I thought might work where the TO line contained both addresses where the filter action was to copy the message to her folder but leave the message in inbox but that didn't work. Since this message was from our homeowners association I tried FROM contains (i.e. @HOAssociation.com) and one or both of our email addresses on the TO line with the action still being a copy to her folder but that didn't seem to work either.

It was late at night (early morning) so I gave up and decided to ask for help so if anyone knows how to set this up. please let me know. Thanks.

Today when I launched Thunderbird it opened the program to Account Setup window. I clicked the Inbox tab at the top and I noticed all my folders were gone as will as all my email accounts, saved emails, calendar setting, basically it looks like a fresh install. An internet didn't offer much help. I did find some info about Troubleshooting Information from the Help option and found the profile folder location. It looks like there are still folders there but I am not sure what they really contain. I tried installing Thunderbird on top of the current program but it made no difference. I also tried an Import of the Default file location that Thunderbird suggested and I got an error message that the Import failed unexpectedly. I've scanned my PC for any viruses and found none. I am using the latest version of Windows 11. Seems like a weird problem as I used Thunderbird yesterday with no problems. Any help would be greatly appreciated. Thx,

It seems that ever since my Thunderbird auto-updated to 128.5.1, sending messages with attachments is VERY slow. I just sent a client an email with a 6.9 MB attachment and it took over 2 minutes to send. A few weeks ago, that would have gotten sent in seconds. I tried cleaning out my Inbox and Sent box by moving most of the messages to local folders, but no change. Any thoughts? Anyone else having this issue?

I've just updated from Firefox 101.0.1 to Firefox ESR 115.18.0 (I'm still using Windows 7, so can't get a more recent release). I have a program which reads a cURL command from the clipboard then runs cURL repeatedly with slightly modified versions of the command. The command is read from the clipboard rather than pasted into the command prompt window because it may be more than 4096 characters. This no longer works with the updated version of Firefox. Comparing the cURL commands from the two versions of Firefox showed lots of "^" characters had been added. For example "120Months|Yield|RiskScore" had become "120Months^|Yield^|RiskScore". When I edited the cURL command to remove the "^" characters, everything worked like it had before the Firefox update. I suspect this is related to the changes introduced by Bug 1777800. I would like to know whether the problem can be reproduced using up-to-date versions of Firefox and Windows. Starting with web page https://www.trustnet.com/fund/price-performance/t/investment-trusts?norisk=true&PageSize=25 use the network monitor to capture the result of moving to the next page of data, Copy as cURL (Windows) and use the result. Do you get a response containing the data for the next 25 funds or a very small file containing an error message?

When using Firefox on Android for a while, attempting to use pinch to zoom on a web site will cause Android to crash, as in the screen will go black, the G logo animation will appear, and I'll be sent back to the lock screen. It's not just the app that crashes. It doesn't seem to be a full reboot as that takes longer and starts with a different animation, but some part of Android is restarting.

It's consistent but not predictable. Pinch to zoom will work on one site fine and then crash on the same site later. It seems to be a resource issue as it's unlikely to happen on a fresh instance and it becomes more likely the longer you've been using Firefox.

This has been happening for several months, since at least July. It's happened both on my old Pixel 6 Pro and my new Pixel 9 Pro. It's happened on both Android 14 and 15.

I eventually found out I could go to Settings > About Firefox > Crashes and get some debugging info, but I don't know what to do with it. I currently have 15 crashes between now and Oct 16th which all say:

java.lang.RuntimeException: Adding window failed

Clicking Share to get more info on the latest one adds:

java.lang.RunetimeException: Adding window failed

at android.view.ViewRootImpl.setView(ViewRootImpl.java:1618)
at android.view.WindowManager.Global.addView(WindowManagerGlobal.java:442)
at android.view.WindowManagerImpl.addView(WindowManagerImpl.java:158)
at android.app.Dialog.show(Dialog.java:352)
[...]

Caused by: android.os.DeadObjectException

at android.os.BinderProxy.transactNative(NativeMethod)
at android.os.BinderProxy.transact(BinderProxy.java:568)
at android.view.IWindowSession$Stub$Proxy.addToDisplayAsUser(IWindowSession.java:1305)
at android.view.ViewRootImpl.setView(ViewRootImpl.java:1596)
... 18 more

I don't know what to do with this info. Should I file a Bugzilla report with just this? The GUID associated with the most recent one is 7a5e5497-bb62-4e3c-94fc-5c63c51d0830. I can't look it up in crash-stats.mozilla.org. Or should I assume all crash reports are automatically received? I'd still like to be able to have a Bugzilla bug to watch for progress.

I opened firefox profile manager using 'firefox -p' and tried to delete one profile...firefox deleted all profiles except 'default' and 'default-release'...even with them firefox renamed them with some number suffix and created new folders with the same name ('default' and 'default-release')...I have checked /home/ubuntu18/.mozilla/firefox folder...all profiles/folders gone...UPDATE: As I was typing this there was power loss, firefox deleted old 'default' and 'default-release' too...How to get all profiles back?

hallo ich brauche bitte dringende hilfe undzwar habe ich mein pc formatiert und habe mich wie gewohnt im firefox browser angemeldet und wollte meine daten synchronisieren und nun habe ich gemerkt das einfach alles weg ist meine passwörter lesezeichen usw

mein account ist mit ein authenticator gesichert ich bitte euch ich brauche meine daten wieder welche möglichkeit gibt es da

danke