Showing questions tagged: Show all questions

search box not suggesting relevant websites

Why is it that when I type in part of an url in firefox search, for example "surf" when I'm wanting to visit r/surf, firefox suggests threads I viewed a single time rathe… (read more)

Why is it that when I type in part of an url in firefox search, for example "surf" when I'm wanting to visit r/surf, firefox suggests threads I viewed a single time rather than r/surf that I view multiple times per day?

You can see in chrome it behaves more like you would expect.

Sometimes plain r/surfing will be there but most of the time not, it's just random threads I viewed a single time.

There doesn't seem to be any combination of search settings that makes it suggest more frequently viewed sites

Asked by R 3 weeks ago

Last reply by R 4 days ago

Only some videos play without audio, only in Firefox

I've recently done a clean reinstall of Windows 11 and have noticed that, only for Firefox (134.0.2, build ID 20250120135430), a few videos playback without any audio, ye… (read more)

I've recently done a clean reinstall of Windows 11 and have noticed that, only for Firefox (134.0.2, build ID 20250120135430), a few videos playback without any audio, yet the same videos play with audio when using edge as a comparison. Most (if not all) of these videos did play with audio in Firefox prior to this reinstall.

Firstly, I'm pretty sure this is not a windows sound mixer issue since many videos on the same page and tab play back with audio just fine in Firefox. The same goes for it not relating to the Firefox setting 'Speaker selection', under (burger) > settings > privacy & security > Permissions because videos of different formats (or using different players) on the same page play back audio fine. The tab is not muted. Again, some videos on the same browser tab play audio fine; some of a particular format or player only play the video, while missing the audio (and where Edge plays the same video with audio).

Another common and potentially relevant issue I've seen is that, this being a 'Windows 11 N" install, it was initially missing the settings > system > optional features > Media feature pack, but that is now something I've successfully added. I should add that windows did report problems when I initially tried to add the media feature pack but, after a very long delay, it eventually appeared to succeed when I ran a couple of DISM incantations that I think ended with - "dism /online /add-capability /capabilityname:Media.MediaFeaturePack~~~~0.0.1.0"

I have the 'Play DRM-controlled content' setting enabled.

Comparing the Firefox vs Edge video playback on this video test page - https://tools.woolyss.com/html5-audio-video-tester/ I get the following results (don't know how to get it formatted/aligned correctly, sorry) -

                           FF vid    FF audio    Edge vid    Edge audio
av1-opus-sita.webm          Works     Works       Works       Works
vp9-vorbis-spring.webm      Works     Works       Works       Works
vp8-vorbis-sintel.webm      Works     Works       Works       Works
avc-aac-nerdist-friends.mp4 Works     MISSING     Works       Works
avc-aac-big-buck-bunny.m4v  Works     MISSING     Works       Works
avc-mp3-sita.mov            Works     Works       Works       Works

And perhaps also relevant is that there's also a difference in the audio-only samples further down the table on the same page -

                   FF audio   Edge audio
audio-sample.mp3    Works      Works
audio-sample.weba   Works      Works
audio-sample.ogg    Works      Works
audio-sample.opus   Works      Works
audio-sample.flac   Works      Works
audio-sample.wav    Works      Works
audio-sample.m4a    FAILS      Works
ac192.mp3           Works      Works
spoonradio-hd.aac   FAILS      Works
audio.opus          Works      Works

Also, every 'v.redd.it' / reddit-video-player video plays the video fine but has no sound when using Firefox but plays both sound and video fine with Edge. Here's one for example - https://old.reddit.com/r/funny/comments/1i7y1nr/rock_paper_scissors/

I've seen lots of similar (but not identical) issues on Firefox video with no audio problems with suggestions a few things to try. In addition to what I've already mentioned above, I've tried the following without success -

- Restarting Windows - Restarting Firefox - Restarting Firefox with addons/extensions disabled - 'about:support' > Refresh Firefox - 'about:support' > Clear startup cache - (hamburger) > more tools > task manager > (click the little profile icon for the page playing the video) - I've checked the settings suggested here: https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues#w_check-some-firefox-settings

I realise it may be possible to side-step this problem by flailing around with more drastic work-arounds like trying a clean re-install of Windows or a full uninstall and clean of Firefox, but that doesn't really help figure out the problem, which leaves the possibility it could easily happen again to me or others when it might be something that can be more properly fixed or guarded against in Firefox itself, so I hope someone can suggest what might be done to home in on identifying the cause of the problem and so learn whether a more precise fix can be employed.

Asked by Ernie_Gurney 2 weeks ago

Last reply by Ernie_Gurney 5 days ago

Firefox+Google Calendar+display text size on Android 15

I'm not sure if this is a Firefox or Google Calendar issue. Please see the attached screenshots, in order. The issue is accessibility of the Settings icon in the top-ri… (read more)

I'm not sure if this is a Firefox or Google Calendar issue.

Please see the attached screenshots, in order.

The issue is accessibility of the Settings icon in the top-right portion of the screen when the system text size is increased from the default.

Obviously, there's a workaround available. Thanks in advance.

Asked by John_L 1 week ago

Last reply by John_L 4 days ago

Temporarily forget master password

Imagine this scenario: I start Firefox and go to a page that requires a login, so I enter my master password. I leave my computer. Somebody else accesses my compu… (read more)

Imagine this scenario:

  1. I start Firefox and go to a page that requires a login, so I enter my master password.
  2. I leave my computer.
  3. Somebody else accesses my computer. They can go to any site they want, since Firefox 'remembers' my master password.

How can I protect myself from this? I can close Firefox, I can log off my computer or I can use a screen-saver password.

I would prefer a solution within Firefox, something like a button (possibly under Application Menu → Passwords) to force the master password to be re-entered the next time it is required.

Asked by 2PeterW 4 days ago

not able to advance

I do not understand what is the reason I am unable to access my account. I am using the password which I wrote in my password book. What must I do to proceed? Thank you… (read more)

I do not understand what is the reason I am unable to access my account. I am using the password which I wrote in my password book. What must I do to proceed? Thank you. Your assistance is appreciated by me.

Asked by Miles Loegering 2 days ago

Screen rotation bug during video playback

I've been noticing lately that when watching a video in landscape orientation fullscreen every now and then the screen rotates back to portrait orientation. Note that I d… (read more)

I've been noticing lately that when watching a video in landscape orientation fullscreen every now and then the screen rotates back to portrait orientation. Note that I do not touch the phone when this happens nor is there any bump or other even minor movement.

I also noticed that simply pausing and playing the video fixes this.

I have a short screen capture video but I can't attach videos to this.

Browser: Firefox 134.0.2 Website: Youtube.com

Asked by mh 6 days ago

Credit Card info does not autofill

This is an exact copy of a question with the same title by Steve Ediger, of August 2022, now archived. Firefox has my credit card information and it shows up in a window… (read more)

This is an exact copy of a question with the same title by Steve Ediger, of August 2022, now archived.

Firefox has my credit card information and it shows up in a window when I go to pay for something, but when I click on the credit card I want to pay with, the details appear on the form but get removed almost instantly.

I am in UK. It was working until recently.

None of the earlier answers have helped.

Asked by 2PeterW 1 day ago

Monospace displays Chinese characters incorrectly in Xiaomi devices

In the Android Firefox browser in the Xiaomi device, any Chinese characters in 'monospace' font, including 'code' and 'pre' elements, are rendered in a strange font. This… (read more)

In the Android Firefox browser in the Xiaomi device, any Chinese characters in 'monospace' font, including 'code' and 'pre' elements, are rendered in a strange font. This issue does not happen on other browsers like Via Browser on the same device.

Asked by SolidBlock 2 days ago

Amazon Seller Central "400 Bad Request" "Request Header Or Cookie Too Large"

I get this multiple times per week and then have to delete all amazon.com cookies and relogin to everything. Hoping someone has a solution as I would prefer to continue … (read more)

I get this multiple times per week and then have to delete all amazon.com cookies and relogin to everything.

Hoping someone has a solution as I would prefer to continue to use Firefox but this is getting very annoying.

Asked by Todd 6 days ago

Heavy RAM usage

I use Firefox 134.0.2 (aarch64) as my primary web browser. I only have it open 15 minutes and I am receiving alerts that my RAM memory is being consumed by it. I am usi… (read more)

I use Firefox 134.0.2 (aarch64) as my primary web browser. I only have it open 15 minutes and I am receiving alerts that my RAM memory is being consumed by it. I am using a Mac Mini Pro M2 chip with 32GB of RAM . I have just opened Firefox to discover it is taking 10GB of that RAM. It is the most voracious user. If I have it open longer it gets up to 16GB of memory. I often have 5 or 6 tabs open when I am working. My other browser is Chrome that barely makes it to 1GB

Asked by ehaysom 6 days ago