No Message found - for inbox with 220460 unread messages

I am running Thunderbird 140.11.1esr on Windows 11. I have many email accounts mainly with btinternet which I access with Thunderbird. Most of them work fine but when I… (read more)

I am running Thunderbird 140.11.1esr on Windows 11. I have many email accounts mainly with btinternet which I access with Thunderbird. Most of them work fine but when I tried add another email account with a very large inbox all of the folders download fine but the inbox itself doesn't show any messages but the number alongside the folder says 220479 (which I think is unread messages). I have tried this on 2 different laptops with the same result. I have tried to Repair the folder. The folder is selected for offline use and I have tried to press the Download now button.

Any ideas?

Thank you

Paul

Open 28

recent firefox update can no longer copy and paste when creating a blog post in Squarespace

recent firefox update can no longer copy and paste when creating a blog post in Squarespace, I have been using squarespace for around 15 years for my websites and I have … (read more)

recent firefox update can no longer copy and paste when creating a blog post in Squarespace, I have been using squarespace for around 15 years for my websites and I have never seen this issue, Firefox 15.1 installed and all of a sudden when trying to create a blog post in Squarespace, when I right click a text box pop up and it no longer says paste so I can no longer copy and paste text - this is more than a little annoying, you will not be surprised to know that I am now using Chrome to create my posts, there is no issue in chrome. I am a firefox geek! how can i solve this problem, I just did another update from Firefox, the issue remains I have been using computers for 40 year so I am not a novice but software glitches, I am lost

Open 19 157

Clean Reinstalling Firefox has repeatedly failed on me - auto-updates cause problems with slow grinding FF + unresponsive websites

I suppose this is a kind of support question, of sorts, but in my opinion this also has to be treated as a complaint, in a sense. About one and a half months ago, Firefox… (read more)

I suppose this is a kind of support question, of sorts, but in my opinion this also has to be treated as a complaint, in a sense.

About one and a half months ago, Firefox became unresponsive, that is, it became awfully slow. I experienced just about every issue with the browser that was mentioned in the following support pages and support issues (posted by others) and I read all of those :

Websites don't load - troubleshoot and fix error messages

https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors#w_the-problem-only-happens-with-certain-websites

firefox is extremely slow or fails to load sites

https://support.mozilla.org/en-US/questions/1550371

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems

Secure connection and security warning error pages in Firefox https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect

An oddball situation had occurred in which I couldn't for the likes of me go to my librarything.com homepage at each restart of the previous Firefox session, which also causes lagging when the session wants to connect to the other (normally unproblematic) website session tabs, and I also get multiple connection errors + insecure connection notifications for some of these websites. (sometimes refreshing a page does not help, sometimes it does)

I got bored reading all those support pages and trying out the solutions, because nothing seemed to help. In the long run, I decided to de-install the whole browser after backing up bookmarks, speeddial settings, passwords and the whole profile. Simultaneously, I also tested the connectivity to these websites in another browser (Brave) and this did not present me with any problem.

So I did the following :

1) deleted the whole cache and closed the browser 2) uninstalled FF with Revo Uninstaller (which has an option to remove all remnant files / folders/ registry items on the Hard Drive) 3) made sure to remove all cached leftovers from HD by using multiple cleanup tools in succession : 1) Wise Disk Cleaner followed by 2) Bleachbit followed by 3) CCleaner

Went to the mozilla website, downloaded and installed the last version of FF. Next, imported bookmarks, speeddial settings and passwords. Next, reinstalled the Firefox extensions I used before (without any lag until one and a half months ago). I also did NOT copy the stored profile but decided on starting afresh with a new profile.

Everything worked lightning fast and efficiently until a few days ago, when I received an automatic update of Firefox - 151.0.3 - and all of a sudden, the same problems are reoccurring. And again, I can't connect to an unproblematic website like librarything.com, whereas before the update I was able to without any problem !!!

What the hell is going on with these auto-updates ???

Open 15 3

Created Folder and Moved E-Mails - E-Mails Disappeared

Today I created a subfolder and moved many precious e-mails there. That move was successful. Thereupon I shut down my Thunderbird and my computer. When I restarted my com… (read more)

Today I created a subfolder and moved many precious e-mails there. That move was successful. Thereupon I shut down my Thunderbird and my computer. When I restarted my computer and my Thunderbird the folder which I created was empty. Please let me know how I can recover the e-mails. Thank you.

Open 11

Cannot log in to X.com

Content Security policy blocks essential scripts no matter what I do. It's new Firefox installation, Troubleshoot mode, Enhanced tracking disabled, I'm not on VPN, can lo… (read more)

Content Security policy blocks essential scripts no matter what I do.

It's new Firefox installation, Troubleshoot mode, Enhanced tracking disabled, I'm not on VPN, can log into X.com in another browser just fine.

It's the reason #1 I don't use Firefox. I thought the issue would be fixed but it has been like this for long time.

Yet whatever I do, whatever I turn off this pops up:

Content-Security-Policy: The page’s settings blocked the loading of a resource (default-src) at https://abs.twimg.com/responsive-web/client-web/bundle.Conversation.721fc4aa.js because it violates the following directive: “default-src 'self'”

The screenshot is from Zen, but it uses Firefox and the issue is the same in Firefox.

Open 11

I have Read Receipts disabled, but one was generated when MY address is in Disposition-Notification-To

I received a spam message this morning that had a "Disposition-Notification-To" (aka Read Receipt) line that had MY email address on it. I honestly don't know why a spamm… (read more)

I received a spam message this morning that had a "Disposition-Notification-To" (aka Read Receipt) line that had MY email address on it. I honestly don't know why a spammer would do this - but that's not the issue. I have Read Receipts disabled, but Thunderbird generated an email (to me) and sent it to my mail host. This seems like a bug. Even if the Read Receipt has my email address on it (making it mostly harmless), Thunderbird shouldn't have generated the message. Or am I missing something? Thanks.

Open 10

Thunderbird will not download emails

Hello, Everything working just fine last night. Wake up and Thunderbird will not retrieve emails. Remembered this old message I got so I went through and deleted my seco… (read more)

Hello,

Everything working just fine last night. Wake up and Thunderbird will not retrieve emails.

Remembered this old message I got so I went through and deleted my second email address, didn't help.

https://support.mozilla.org/en-US/kb/thunderbird-and-yahoo

Checked all settings compared to Yahoo, still won't download messages. I can even send a message with my current settings no problem, and it does login, just won't retrieve emails. Gives me a connection timeout.

Anyone have any ideas?

Open 9 1 63

Connetion error, can't recieve emails

This just all the sudden started happening for my charter email account, I haven't changed any settings, the font turned red and can't receive the emails. I have mail was… (read more)

This just all the sudden started happening for my charter email account, I haven't changed any settings, the font turned red and can't receive the emails. I have mail washer and see the emails, they not from anyone shady. got a couple screen shots. Thanks

Open 8

Pop up asking to sign in to calendar

Last week I started getting the attached pop-up I don't use Calendar on Thunderbird (as it does not sync ) Not sure why this has started ..... I have tried putting in pas… (read more)

Last week I started getting the attached pop-up

I don't use Calendar on Thunderbird (as it does not sync ) Not sure why this has started ..... I have tried putting in password and ticking the remember box - but it still keeps popping up.

Open 8

Why my email don't sync

I have an samsung s26 ultra, and I have all the configuration correctly, but when I receive a email app does sync automatically and it never show me notifications, I must… (read more)

I have an samsung s26 ultra, and I have all the configuration correctly, but when I receive a email app does sync automatically and it never show me notifications, I must open app an manually sync

Open 8

With TB 148+, authentication loop with an EWS account

Thunderbird 148+ on Windows 11 repeatedly prompts for the password when synchronizing an Exchange account (professional) configured with the native Exchange support (no a… (read more)

Thunderbird 148+ on Windows 11 repeatedly prompts for the password when synchronizing an Exchange account (professional) configured with the native Exchange support (no add-on installed).

The account only offers “NTLM” or “Normal password” authentication methods. OAuth2 is not available in the account settings.

During synchronization, Thunderbird asks for the password separately for many folders. However, clicking “Retry” usually works immediately without changing the password, and manually re-entering the same password also works.

The issue then reappears for the next folder, causing continuous authentication prompts (I have many folders...).

Actions already tested:

  • deleting saved passwords and tokens,
  • deleting/renaming key4.db and logins.json,
  • restarting Thunderbird,
  • recreating the account.

The problem persists.

This looks like an authentication/session handling issue rather than an actual invalid password.

Open 7

How to save History (as displayed in Library window)

I fear I must reset or reinstall Firefox. Before I do that, I want to save the URLs of the open windows. Or save a larger set of URLs, such as shown in the Library window… (read more)

I fear I must reset or reinstall Firefox. Before I do that, I want to save the URLs of the open windows. Or save a larger set of URLs, such as shown in the Library window at History>Last 7 Days.

How can I save this data?

Open 7

Built-In VPN - what use is it?

Hello, At the last FF update, I discovered that I had VPN on my top status bar but what does it do? I have v. 150.0.1 (64 bit). Also Windows 11. I live in France and … (read more)

Hello,

At the last FF update, I discovered that I had VPN on my top status bar but what does it do?

I have v. 150.0.1 (64 bit). Also Windows 11. I live in France and the only reason to use a VPN is to watch a UK soap which I cannot watch by any other means unless it's live on the TV. I know how to turn it on (obvious), so when I use the BBC website, this is what I do. But it makes not the slightest bit of difference as I am still recognised as being outside the UK.

Am I not doing something please?

Open 6 18

"Clear cookies and site data" option disabled on container tabs

It seems that after a recent Firefox version update (perhaps to 151.0.3), the "Clear cookies and site data" option is disabled for any container tab. This is really annoy… (read more)

It seems that after a recent Firefox version update (perhaps to 151.0.3), the "Clear cookies and site data" option is disabled for any container tab. This is really annoying as I like to use this feature often.

Open 6

Bind 4th & 5th mouse buttons to previous tab / next tab

Hello, Based on this previous post https://support.mozilla.org/en-US/questions/1195138 I have turned off mousebutton.4th.enabled and mousebutton.5th.enabled But I wish to… (read more)

Hello,

Based on this previous post https://support.mozilla.org/en-US/questions/1195138

I have turned off mousebutton.4th.enabled and mousebutton.5th.enabled

But I wish to bind these buttons to previous tab / next tab How can I accomplish this ? Thanks

Open 6

Searching within a message using slash fails the first time

(If this is a duplicate, please feel free to delete. I posted last night, but the question appears to have vanished from the forum.) I'm using Thunderbird 151.0.1. After … (read more)

(If this is a duplicate, please feel free to delete. I posted last night, but the question appears to have vanished from the forum.)

I'm using Thunderbird 151.0.1. After 151.0.0 was installed, the ability to press "/" ("slash") to search while viewing a message was broken. The slash is ignored, and following keystrokes are then acted upon.

If a search is initiated by pressing Ctrl+F, subsequent searches can be started with a slash. It's only when the first search is done that the slash is ignored.

I've been using Thunderbird since the beginning, so starting a search with a slash is in my muscle memory. As a result, I've inadvertently marked or archived or starred messages, navigated to the next thread or next unread message, etc.

Looking at the release notes, I see that a search function was fixed in 151.0.0. I wonder if this is related to that fix?

In any event, can "press slash to start a search in the message window" be restored? ...thanks!

Open 4

Latest Version of Firefox MAC Freezes on macOS 26.5/26.5.1 Tahoe

MAC Platform: OS: macOS Taho 26.5.1 Computer: MacBook Pro 16-inch 2021 Chip: Apple M1 Pro (Silicon) Memory: … (read more)

MAC Platform:

             OS:   macOS Taho 26.5.1

Computer: MacBook Pro 16-inch 2021

                    Chip:  Apple M1 Pro (Silicon)
                    Memory:  32GB LPDDR5 (Hynix manufacturer)
                    Graphics:  Apple M1 Pro  GPU Built-In Bus, - 16 Total Cores, Vendor Apple, Metal Support: Metal 4
                    Model Identifier:  MacBookPro18,1
                   Model Number: Z14Z00109LL/A
                   Total Number of Cores:  10 (8 Performance and 2 Efficiency)
                   System Firmware & OS Loader Version:  18000.120.36
                   Activation Lock Status:  Enabled
                   Internal Storage:  SSD 4TB Capacity ;  File System APFS; Free 2.12 TB
FireFox for MAC:   Version 15.1.0.3 (aarch64)

Firefox MAC freezes intermittently , will get spinning beach ball and status shows Firefox (Not Responding) and must force quit FF.

Sometimes FF after fresh down load from the official FF site for MAC will work great for an hour or half a day and then out of now where go into the spinning beach ball , and unable to enter data into any field - completly bricked and FF status shown as Not Responding. Tnis could happen immediately, or after an hour or anytime within a day or two.

No way of deciphering or determining what in the heck triggers it or why - way way too many factors and settings and variables both within the FF registry and the macOS and the activity I may or may not be doing at any given time.

I will say I experienced this when all apps on my MAC were shutdown, no apps up and running, but I do use Backblaze, Mai Backup X, Malwarebytes, Dropbox, MS NTFS Tuxera, DriveDX which all have ongoing background tasks running all the time or at least in the background from time to time.

However, I have used this setup for the last few years with Firefox MAC with absolutely no hiccup whatsoever.

And then immediately after the last FirForx update on Tahoe, just before I applied the latest 16.5.1 Tahoe upgrade is the intermittant freezing with FF started.

Could this be a FF / Tahoe incompatibility issue?

If not, does anyone out there have anything to fix this?

And yes i did a complete uninstall of all of FF hidden Library folders as well as the "firefox.app" itself - if anyone tells me to uninstall all the hidden FF folders and files in ~/Library one more time, then forget it, I am done using FireFox. Been there and done there a number of times the last week, exhausted with that, and doesn't do a thing.

And yes kept deleting and creating new FF profiles and did not fix the issue.

So does some great genius Mozzilla FF Mac SW engineer have any clue as to the real issue and the real fix without sending me on a wild goose chase?

thank you. clb6

Open 4

No update notification?

Win 10 As of today, this was the situation (image 1). I had to do a manual update. Also, when I first visited here today, I was not logged in. I 'd like to stay logged … (read more)

Win 10

As of today, this was the situation (image 1). I had to do a manual update.

Also, when I first visited here today, I was not logged in. I 'd like to stay logged in. Then, I couldn't have been here for more than 15 seconds, and this appeared. How can a session be expired when there was no session? Is this part of the reason I don't stay logged in?

Open 4 36

Unable to send e-mail - please help

Hi I am Unable to send e-mails (only receive) after adding a 3rd account to my thunderbird, a microsoft e-mail (the other 2 are gmx and my old work e-mail). This is my pr… (read more)

Hi I am Unable to send e-mails (only receive) after adding a 3rd account to my thunderbird, a microsoft e-mail (the other 2 are gmx and my old work e-mail). This is my private laptop. I tried tons of troubleshootings incl. deleting passwords, triple checking all settings (they are all correct), but I always get a pop up with "Login to server smtp.office365.com with username ... failed" when trying to send an e-mail. When I click on enter new password it just tries to send the e-mail again, which fails, so unable to enter anything.

Open 4