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Hello everyone,

until the week before last, I was able to use the Shopify Store/ Theme Editor without any problems with Firefox on Windows (desktop). I disabled Ghostery and AdBlock, cleared the cache, am using the current version Firefox etc.

Without changing anything, I can no longer open the Theme Editor now– I keep getting the error message "there was a problem loading this page." Shopify support could not help and deferred me to Firefox.

A different browser isn't really a solution, although I can theoretically open the Theme Editor on Opera, for example.

Does anyone have any ideas how I can fix this, and access my shopify shop theme editor again via firefox?! Thanks in advance!!

Hi,

For the last 2 weeks or so Roboform task bar has not displayed on firefox. It works perfectly OK with Edge. I tried uninstalling and then reinstalling roboform without closing roboform and miraculously the task bar appeared attached to the bottom of the screen for the duration of the session. I thought the problem was fixed however, when I next restarted the PC it was again not present. Any ideas how to fix this as I do not wish to use edge.

I was watching YouTube as usual when all of a sudden Firefox randomly opens a page 'moz-extension://98ca81c4-74e4-49b5-baf3-377df6aa10a0/content2/privacy.html.'

It belonged to my extension Video Download Helper, and I thought it was strange because when extensions updated, it never did things like this. Could someone help me figure out what it was perhaps? I want to make sure I'm safe and there hasn't been any data breaches or any hackings. Thank you.