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Hi,

I put some messages into folders yesterday and then created another folder and dragged the first folder into it to become a subfolder.

When I did this, I saw the new folder but it couldn’t be expanded to show the subfolders.

All other mail clients showed the correct hierarchy except Thunderbird.

Why is this happening?

Secondly, I post comments on the thunderbird blog regularly but they never show up. Where are they disappearing to? Are you receiving them?

Dear Team After Updating from 102.15.1 (32Bit) to 115.28.0 (32Bit) I can not connect to the provider "pop.hispeed.ch" anymore. Ping pop.hispeed.ch (on CMD) shows normal raction of beeing reachable with a "reply from xxxx.". I am on Windows 7 SP1. I have checked several times all setting POP and SMTP, switched off Firewall, uninstalled virus scanner, and and and many more (all knowledge found on internet..). Pressing the "Get Message" button in the upper menue bar shows no raction when pressed. The icon "Get Message" on the left side of the button "+ New Message" results in a none moving blue status bar at the right bottom of the window. After a while with the message "timed out.. ".In the settings "Config Editor.." the values of "mailnews.tcptimeout" are set to "300", and "true". I am using TB since donkey years with many many eMails. Are the lost? Thank you for support and help, Andy

Hello, I am from Ukraine and I use a translator, sorry for that. I have poor physical and mental health. I have Windows XP and there is no possibility to buy a newer computer. Yesterday all my browser extensions were disabled. They are very important to me. I accept and understand all the risks. I beg you, please let me use these extensions. Please help...

Hi,

I have a very old version of Firefox (51.0.1 64-bit) on Windows 7 Pro. I know it's well out-of-date. It's not my "main" browser, but there are some things I use it for because there are (were) some handy old extension on it. For example there's an extension that simply copies any text I highlight, without my having to press CTRL-C. I find the "scrapbook" invaluable for saving info offline.

Yesterday everything was fine. Today ALL the extensions have been disable because "[extension] could not be verified for use in firefox and has been disabled". There is no option to enable them again.

I have backups of the extensions (xpi files), but firefox is telling me that they appear to be corrupted.

Is there any way to either enable the disabled extensions, or force firefox to reinstall then from my backups? I have toggled "xpinstall.signatures.required" to "false".

Thanks for any help.

I noticed this morning that my Thunderbird tree no longer had a Junk folder. I restarted the program and Junk appeared, with stuff in it, but right-clicking the Junk folder no longer brings up the usual list of options, including Empty Junk. Instead, right-clicking seems to temporarily slow-down or 'hang' Thunderbird, a condition it does recover from in 10 seconds or so. I can open the Junk folder, select all messages and delete them, but something isn't right. Any ideas, anyone?

Update: Realized I didn't mention the version I was running, it was 133.0.3, under Windows 10, but when I opened Help to find this I was invited to do an update... so I did. When the 'update' was complete, I checked and am now running 128.6.0esr (64-bit). That seems strange. Oh, the same Junk problem persists under the 'new' version.

Update #2: Evidently the drop-down menu does eventually appear, if you just wait for it... anywhere from 5 seconds to 30 seconds or so. Normally the right-click is instantaneous. What could have happened, I wonder?

Hello! Yesterday (03/16/2025) I received a message that the ChatZilla add-on to Firefox will be disabled on the next restart of FireFox. The message indicates that the extension could not be "verified".

I am using a VERY old computer for ChatZilla only: Windows XP Firefox 48.0.2 ChatZilla 0.9.92

I don't care about the age and inability to update any of the software, but I need to continue to use ChatZilla on this platform.

I have used ChatZilla on this machine for a very long time and do need to continue. Is there any way that I can make this work without having ChatZilla automatically disabled at the next restart of Firefox?

I some how lost or can not get into my email account On Thunderbird or xfinity using mdm54@comcast.net. I somehow messed up my computer and can not sign in say i need to follow and get permission from my primary which i have but can not sign in.Every time i try to sign in to any thing i get either noting or forget the passwords am truely upset and missing my mail please see what you can do if aything I have no idea what to do thanks

very frustrated, and pissed at how programmers always screw things up that are working just fine by upgrading crap. Now, I have suddenly had all of my addons quit working, was forced to update my firefox. Nothing changed, and it still shows that I am using version 105, instead of the all-new, better and fancier, singing and dancing crap that is being forced upon me.

I have a Yahoo email address I would like to add to my Thunderbird app on Win11.

The issue is my ISP (www.rogers.com) also uses the www.mail.yahoo.com servers and I cannot add the Yahoo email as Rogers takes over the OAuth2 authentication.

The yahoo email is completely unrelated to my ISP.

I tried to generate an "app password" in Yahoo security but Yahoo's system seems to be broken.

I can't be the only one having this issue.

How do I add my yahoo email to thunderbird without Rogers screwing with the authentication?

Thanks in advance.

Started using Netscape and been with Firefox ever since it started. For the last few months, I find that my Draytek 2866Lac router randomly crashes and resets itself when I am using Firefox. I cannot pin it down to opening any particular website but it seems to be related to opening a new tab / link. I have FF set to open new tab automatically and no extensions (other than British English) are in use. Using FF, I can seldom go more than 5 -6 hours between resets. Not using FF, I have now managed 2 days constant uptime on the router - which is a fantastic change! Is there something peculiar with my system and any ideas how I can get stability again please?

Please put Thunderbird back the way it was. I have several different email accounts in Thunderbird, I'm obviously logged into Google on one of those accounts, but for a while now TB constantly asks me to "Login to Google" - when I already am. i.e. It's asking me again and again, to login to one of the OTHER email/google accounts - and I don't want to, because I bet the moment I do, TB will popup the window again, wanting me to login to previous one. And so round and round we go.

Also the popup is poorly designed, because not all of it fits on the screen. i.e. It's oversized, so you can't see the top or bottom "bar" and there's no way I can see to adjust it. I detest this pointless popup, constantly appearing, having to first click on the white space, and then hit the ESC key to get rid of it (until next time). Why would you do this? We've always been able to have multiple email/gmail accounts, all with different login details, and all the email accounts still seem to be receiving email okay... so why add this annoying popup? Please remove it.

I have been using Linkman for over 15 years and have a very large collection of bookmarks. Is there anyway to enable it? I'd hate abandon Firebox as I do need this extension please help.

Thanks

why is my email being sent to IBM Trusteer Support? I am using Thunderbird V128.8.0esr (32-bit) and Windows 10 Edition Windows 10 Home Version 22H2 Installed on ‎2020-‎06-‎10 OS build 19045.5487 Experience Windows Feature Experience Pack 1000.19061.1000.0 When I return mail to person, it also goes to IBM Trusteer Support <user.support@trusteer.ibm.com>. Can you tell me why?

When loading webpages, it will often take 60-90 seconds to load the page. I've only seen this happen when loading the page for the first time, once it loads navigating through subpages is seamless. It doesn't seem to be tied to any particular domain, I've had it happen randomly on gaming websites, tech websites, even google searches. The most notable coincidence is that in the networking tab of the developer console, it always(?) takes almost exactly 30 seconds on DNS resolution, 30 seconds on Connecting, sometimes a 30s Blocking element, and then the remainder is near instantaneous; screenshot attached. My network is fine, I'm able to play low-latency games without issue, and Chrome is not exhibiting the same behaviour.

Things I've tried to resolve:

• Restarting computer -- issue has been persisting for months
• Created a new Firefox profile -- still showing the same behaviour
• Disabling all addons/testing Troubleshoot Mode
• Proxy settings in Firefox -- No Proxy and System proxy settings are both showing the behaviour
• Disabling DNS over HTTPS

Any help would be greatly appreciated.

I received a PGP-encrypted e-mail which is just showing the encrypted text in mail preview and also in a separate mail window; it is not getting auto-decrypted, even though the correct key is present in the OpenPGP key management. I have this same behavior on two different setups on Linux Mint 21.1 Vera. Once I reply to the e-mail, the original message gets decrypted in the reply message, but not in the original.

I've got another setup on MacOS, same Thunderbird version, which also does not auto-decrypt the message, but in message preview provides a button "Decrypt" which does the job. But this button is missing in the Linux configs.

All setups have the correct PGP Key configured.

Any hint to resolve the issue is highly appreciated. Thanks for your time.

As of yesterday, 3/18/25, I can no longer dismiss or pause and calendar notifications. The drop down works but the dismiss or pause doesn't work. All I can do is close the Window. This seemed to start after a Microsoft update/restart. Gee, who'd a thunk it? Jeff

Hello,

Please apologize my errors, english is not my mothern language. So, my vocabulary may have some lack, and the terms i use to describe some menu's elements are not the one used on the english version.

Last friday, Win 10 update itself. Cause a lot of trouble. I've uninstall this update and all seem to be well again. With Thunderbird, the main problem was i was unable to send a message : smtp problem (which is not due to thunderbird nor from my mail provider, but from W10's update) But there still a problem with my beloved thunderbird : - the templates i use are inactives. When i double-click on them, nothing happen. Even with right-click, "new message from template" : nothing

The only way to use them is to right-clic > open > open in a new [tab/window] > copy and paste in a new message... Even "Modify as a new message" is not working except if i first open it in a new window (and then, when in this new window, CTRL+E).

Before that mess, i was running 128 ESR (up to date).

In desperation, i've done that : - Testing new install of 128 ESR with no uninstall of previous version : same problem - Testing new install of 136, with no uninstall : same problem - Done these both again with uninstall : same problem.

Restarting my computer each time, off course (some much time lost from this morning... ) That's feel me crazy !

I will be grateful to have some help.

PM

PS : W10 because it's my work's computer. No choice for the moment