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Tab crashes

Please help me to understand why I keep getting the 'Gah! Your tab just crashed' message. This only started a couple of weeks ago, but is extremely annoying and makes me… (read more)

Please help me to understand why I keep getting the 'Gah! Your tab just crashed' message. This only started a couple of weeks ago, but is extremely annoying and makes me doubt the integrity of Firefox. The problem can be circumvented (at least for a while) by closing and re-opening Firefox, but I'd prefer not to have to keep doing this.

Asked by Shenn_Ghaelgeyr 21 hours ago

Last reply by Shenn_Ghaelgeyr 46 seconds ago

Gmail has stopped downloading to Thunderbird

Kia Ora, my Gmail account has stopped downloading to Thunderbird. I hadn't changed any settings before this happened. Have looked for solutions online, the one I saw her… (read more)

Kia Ora, my Gmail account has stopped downloading to Thunderbird.

I hadn't changed any settings before this happened. Have looked for solutions online, the one I saw here suggested changing the saved password in Thunderbird, which I have done, changing three gmail listings to my current gmail password.

The fix here also suggested deleting the current account, but I can't find that either.

Please advise.

Thanks Mark

Asked by Mark Servian 2 hours ago

Issue with tab text going blurry when switching to a different window

Hi, So I got a new ultra-ultra wide 32:9 monitor and I noticed when I have firefox maximized on my new monitor and switch focus to a different window all of the text on … (read more)

Hi,

So I got a new ultra-ultra wide 32:9 monitor and I noticed when I have firefox maximized on my new monitor and switch focus to a different window all of the text on tabs on the full screened firefox would go very blurry. If I had the same firefox windows full sized on my 16:9 secondary monitor this didn't happen. I then tried having the windows not maximized on the new monitor and it did not do this behavior when it was occupying what I would say was 1/3 of the screen width but if I stretched the screen too far it would again go back to this blurry behavior. So it seems like the text for the tabs behaves differently after the firefox window is stretched to a certain width. On the non-stretched firefox windows the letters simply get darker which I find to look better than the blurring. I added a screenshot that shows the differences I am seeing, the firefox window on the bottom screen shows the blurring, if you look at what would be the left middle side of the screenshot, while the top and bottom middle firefox windows show what it seems like it should look like.

Thanks, Dan

Asked by dlb134 3 hours ago

Password Manager

For about the last month or so, I frequently get an error message that my password is incorrect. I use Thunderbird to manage emails on five separate accounts. Four are g… (read more)

For about the last month or so, I frequently get an error message that my password is incorrect.

I use Thunderbird to manage emails on five separate accounts. Four are gmail accounts and I NEVER have an issue with those.

The issue only occurs with my oldest email account, which is an ".msn" account - a paid Microsoft account.

I can send and receive mail on this account without any issues when I use Outlook online through my Firefox browser, but when I try to use through Thunderbird, I get the password error message more often than I don't. In other words, sometimes the emails go through, but most of the time they do not. When I copy and paste the text of the email into the web browser version, there is never any problem and I am NEVER asked for my password.

Every now and then, when the message pops up, I attempt to re-enter my password, but most of the time it still won't send, and the error message re-appears almost immediately. I have changed the password twice, but that has no effect on the error message.

I would be very appreciative of any assistance.

Thanks in advance,

Bud

Asked by budizen 3 days ago

Last reply by budizen 3 hours ago

Can't switch Windows Focus to Thunderbird

While I haven't encountered this problem enough to have sussed out what sequence of events causes it, Thunderbird will occasionally get into a mode where I can't switch w… (read more)

While I haven't encountered this problem enough to have sussed out what sequence of events causes it, Thunderbird will occasionally get into a mode where I can't switch windows focus. (See the attached screen shot of the Task Manager showing you can't "switch to" Thunderbird.)

When this happens nothing seems to work except killing the task via Task Manager. Not optimal.

This time - the most recent occurrence (today) - when this happened, there was an outstanding update. After killing the task and restarting I got the message "Thunderbird is installing your updates." Still not optimal, even if it is a critical update.

Thunderbird 115.11.1 (64-bit) - after update

Windows Info+++++++++ Edition Windows 10 Home Version 22H2 Installed on ‎2024-‎04-‎09 OS build 19045.4412 Experience Windows Feature Experience Pack 1000.19056.1000.0

Asked by DebraBk 8 hours ago

Application hanging when deleting multiple emails

I have been using Thunderbird for probably greater than 15 years (back when I was in college). The last couple of years I have noticed an issue of when deleting multiple… (read more)

I have been using Thunderbird for probably greater than 15 years (back when I was in college). The last couple of years I have noticed an issue of when deleting multiple emails that has gotten progressively worse, where the entire application will hang in "Not Responding". For a test, I just deleted a batch of emails from the last month (newsletters, notifications, etc), it was 113 messages, and froze the application for more than six minutes. This was on my hotmail account but the same happens for my other accounts as well (all configured as IMAP). The issue has persisted through uninstall/reinstalls and even across a replacement computer. No extensions are installed.

Any thoughts?

Asked by sanitarium56 9 hours ago

PR_END_OF_ERROR Firefox ver 125 on Win 10

I have been using Firefox as my preferred browser on Windows 10 Home and Pro systems for a considerable time and have recommended it to many Windows and Android users. … (read more)

I have been using Firefox as my preferred browser on Windows 10 Home and Pro systems for a considerable time and have recommended it to many Windows and Android users.

Windows 10 Home ver 10.0.19045 has recently been unable to access many well-known websites due to

Secure Connection Failed - An error occurred during a connection to <website's https url> PR_END_OF_FILE_ERROR.

There are multiple reports of this problem from 2023 up into 2024 in Mozilla support and across the web, but no solutions. Curiously all of the problem reports mention Firefox not any other browser. Suggestions to try multiple fixes, but none have resolved the problem.

One posting on Mozilla Support marked RESOLVED says the problem mysteriously went away for that user. Lots of people still seem to be having this problem, so how about a fix.

Sent from Brave browser,

Asked by Del 10 hours ago

Mouse input fails and does not recover upon opening secondary window

Version 126.0 (64 bit) Mozilla Firefox for Linux Mint mint-001 - 1.0 I use a wireless keyboard and mouse via a USB connector. History - I have had to reboot to clear the… (read more)

Version 126.0 (64 bit) Mozilla Firefox for Linux Mint mint-001 - 1.0

I use a wireless keyboard and mouse via a USB connector. History - I have had to reboot to clear the mouse interface error when it occurs for many months. I've had a open issue in the linux mint forums as I thought it may be a driver issue. Things worked tolerable until 5-29-2024 as my wireless mouse has been deactivated. I opened a second window(tab) in a new window and my wireless mouse permanently no longer works. It was quite startling. The wireless keyboard is fine. A wired USB mouse works. My HP laptop mousepad works. However, once the error occurs mouse clicks are no longer responded to and the active area remains the partial window where the mouse was last active. Currently the mouse cursor does not respond to movement inputs from the wireless mouse, so seriously worse.

Have the mouse settings or driver have been tampered with?

Asked by drersatz 10 hours ago

Firefox look change to windows 7 for a sec in windows 11 and crashes when running multiple firefox windows minimized

my firefox browser switches to how it will look on windows 7 for a split second and back to original view, i run it on windows 11 , also when i run multiple firefox windo… (read more)

my firefox browser switches to how it will look on windows 7 for a split second and back to original view, i run it on windows 11 , also when i run multiple firefox windows minimized side by side it often crashes

Asked by harshitkewat10 17 hours ago

Too many spawn child processess and browser freeze

Firefox spawn too many child processess, with cause the browser to freeze. Proposed solution: Reduce to absolute minimum the spawn child processess. The value should be… (read more)

Firefox spawn too many child processess, with cause the browser to freeze.

Proposed solution:

Reduce to absolute minimum the spawn child processess. The value should be set according to the device performance and additionally show allow the user to set manually the limits.

Example: 1 (maximal 3) child process per tab/window

Asked by Mcgiwer 1 week ago

Last reply by Mcgiwer 19 hours ago

Thunderbird 115 not archiving emails to Local Folders

Archiving emails to Local Folders is not working for me. If I click the archive icon or press 'A', a new folder is created as required in my Local Folders/Archives, e.g… (read more)

Archiving emails to Local Folders is not working for me.

If I click the archive icon or press 'A', a new folder is created as required in my Local Folders/Archives, e.g. [Gmail]/Important. But the original email does not move, no emails are shown in my Local Folders nor do they seem to exist in the folders or files created: [Gmail], [Gmail.sbd], Important (empty) and Important.msf.

I have picked up that I need to set archiving options by identity as well as by account. The problem remains the same whichever IMAP account, which is Gmail and another smaller provider, or identity I use. Before I realised that, archiving did work - in terms of emails being moved to an archive folder within an IMAP account. But I want to download the emails locally to avoid going over provider storage limits. I've checked and Thunderbird can otherwise create new messages in Local Folders, e.g. when my network connection is interrupted it saves drafts there.

I'm using Thunderbird 115.11.0 on Ubuntu 24.04 / Wayland, and it's installed as a snap. Many thanks in advance for any help you can provide!

Asked by Rafe 1 day ago

Last reply by Rafe 22 hours ago

"Could not connect... / ...a copy was not placed..." after power blackout

Hi All, I've been running TB on my home desktop since ancient times. Present config has been working for quite a long time. TB manages more mail accounts, of which two co… (read more)

Hi All, I've been running TB on my home desktop since ancient times. Present config has been working for quite a long time. TB manages more mail accounts, of which two connect to my remote server (and two others to gmail and freemail). The day before yesterday evening there was a power blackout while I was using TB. Since then I have the following problem:

1. First mail account says: "Could not connect mail server <remote server>; the connection was refused". Now I cannot even see the sub-folders of this account in TB while the folder files themselves exist. 2. Second mail account (to the same mail server, to another mailbox) works partially, it says after sending an email: "Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors."

Connection to mail server is via ssh portforwarding (for TB smtp is localhost:2525, imap is localhost:1143, ssh tunnels work as I can telnet to them and imap/smtp services respond). What is more, from the home desktop my wife (different local desktop user) can normally access her mailbox (different email address on the same mail server) with the same ssh tunnelling method. She was not logged in and was not using TB when the power crashed. After power had come back I ran fsck, filesystem is clean.

So I think that some setting(s) must have gone wrong under my TB profile and it is emphasized more by the fact that in the first case error msg the name of the remote server appears instead of "localhost". Account settings in TB seems to contain the original server settings (e.g. locahost, 2525, normal password, no connection security, etc.)

Only strange thing I could find in Troubleshooting list is that under "Mail and news accounts" it lists account2 (imap) localhost:1143 None Normal password while in the outgoing server column it contains _two_ times the locahost:2525 setting.

In config editor the mail.server.server2.hostname points to the original name of the remote mail server (instead of localhost???).

So what can I do if I wanted to avoid deleting the two mail accounts and re-configure them, especially considering the fact that the mailbox size is about 80 GB.

Any ideas are welcome and appreciated.

Thanks in advance, KEA.

Asked by dova72 23 hours ago

Sudden data usage (not background)

Firefox just used almost a GB by just opening it! I only typed a Google search, and the next moment my phone tells my I'm out of data! Note that this is foreground data,… (read more)

Firefox just used almost a GB by just opening it! I only typed a Google search, and the next moment my phone tells my I'm out of data!

Note that this is foreground data, not background data. I googled and found answers about media playing in the background, but I haven't watched anything recently, so no streaming link should be active. I installed Ublock origin so I hope that might help.

Attach is my Firefox data usage for the past week of barely using it, except for an occasional Google search.

Asked by peetbrits 1 day ago

additional sites will not load

Every day on the second or third tab the website will not load. If I open firefox again the site will load immediately. These can be bookmarked sites previously used on… (read more)

Every day on the second or third tab the website will not load. If I open firefox again the site will load immediately. These can be bookmarked sites previously used one million times or linked sites embedded in a current tab. Your support pages have not helped. I'm about to ditch Firefox MS Edge!

Asked by johnelzner 1 day ago

Slow performance

Hello, I was using the latest version of Thunderbird 115.11.0. It stinks. It's slow and very buggy. It's the same on all my Windows 10 PCs. I have uninstalled it an… (read more)

Hello,

I was using the latest version of Thunderbird 115.11.0. It stinks. It's slow and very buggy. It's the same on all my Windows 10 PCs. I have uninstalled it and went back to V78.13.0 (64-bit). It is MUCH better. And it retains features that were annoyingly removed in later versions.

Why do you keep "improving" Thunderbird when the older versions were perfectly good? Is this because you needed it to look "modern"? That's BS because it will look outdated by next year anyway.

Why did you change the configuration files? I had to re-enter my accounts and address book.

Are these "improvements" because you needed it to look "modern"? That's BS because it will look outdated by next year anyway.

Thunderbird is awesome two years ago. Now it's basically useless.

Asked by bradstew 1 day ago

Last reply by bradstew 1 day ago

Smithsonian URLs - page will not scroll up

I am on a mailing list from the Smithsonian Magazine. I receive a daily email containing links to interesting stories. The links work and take me to the correct page, h… (read more)

I am on a mailing list from the Smithsonian Magazine. I receive a daily email containing links to interesting stories. The links work and take me to the correct page, however, I am unable to scroll the page up to read the article. They used to scroll, but not now when I go there by clicking a link in the email. The email also contains a link named View in Browser, and the email appears in Firefox and I can scroll the email, but if I click on a link in that email displayed in the browser, the page still will not scroll up. Problem not present in Chrome or Edge. I previously reported this to Mozilla in Feedback and to the Smithsonian about 2 weeks ago, but still no change in his strange behavior. Firefox 126.0.1 (64 bit)

Asked by rodmagee 1 day ago

crash report when closing Firefox every time in windows 11

I just did a clean install on a new windows 11 machine. Every time I close Firefox I get a report crash screen from Firefox. When I close it and restart Firefox everythin… (read more)

I just did a clean install on a new windows 11 machine. Every time I close Firefox I get a report crash screen from Firefox. When I close it and restart Firefox everything is fine, but very annoying! I have search every where with no luck for a fix. I did turn off my FSecure which made no difference If it continues I guess after all these years I will have to change browsers,which I don't want to do.

Rick

Asked by rbsales 1 day ago