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I signed in to be sure to save my bookmarks and i lost them instead. When i hit sync, i wanted to backup my current bookmarks. Instead, I lost them. It reverted to the old bookmarks i had a few weeks ago. I lost all of my bookmarks from the last few weeks. HELP!

I am just a non-computer-literate old woman. I have tried to follow advice from the community forum. All that SMTP stuff is Greek to me. Since the last update to Thunderbird, I can't reach my daughter or my neighbour. One uses Hotmail and the other Yahoo. sometimes after about 4 days my neighbour will tell me he finally got a message.

Please change this. The only way I can reach them is to leave Thunderbird for webmail. It's a nuisance. Can someone please advise.

carolynn@teksavvy.com

Paypal hangs when transferred from vendor site to complete purchase. Relaunching Firefox in troubleshooting mode resolves issue. Also works with Safari. What's wrong, what needs to be changed?

How do I actually install the Surfshark extension, because everywhere I go just seems to be information about the extension, but nowhere to click on to actually to install it ??

Uncaught NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsISpamSettings.spamFolderURI]

  canRenameDeleteJunkMail resource:///modules/FolderUtils.sys.mjs:367
  getCommandState chrome://messenger/content/about3Pane.js:467
  <anonymous> chrome://messenger/content/about3Pane.js:6346
  isCommandEnabled chrome://messenger/content/mailCommon.js:449
  doCommand chrome://messenger/content/mailCommon.js:704
  triggerCommand chrome://messenger/content/about3Pane.js:865
  onCommand chrome://messenger/content/about3Pane.js:842
  handleEvent chrome://messenger/content/about3Pane.js:326

FolderUtils.sys.mjs:367 extensions.screenshots.disabled

• • • • • This is when I delete:

Uncaught NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsISpamSettings.spamFolderURI]

  canRenameDeleteJunkMail resource:///modules/FolderUtils.sys.mjs:367
  getCommandState chrome://messenger/content/about3Pane.js:467
  <anonymous> chrome://messenger/content/about3Pane.js:6366
  isCommandEnabled chrome://messenger/content/mailCommon.js:449
  doCommand chrome://messenger/content/mailCommon.js:704
  triggerCommand chrome://messenger/content/about3Pane.js:865
  onCommand chrome://messenger/content/about3Pane.js:849
  handleEvent chrome://messenger/content/about3Pane.js:326

FolderUtils.sys.mjs:367

• • • • • This is when I do properties on a folder:

Uncaught NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsISpamSettings.spamFolderURI]

  canRenameDeleteJunkMail resource:///modules/FolderUtils.sys.mjs:367
  getCommandState chrome://messenger/content/about3Pane.js:467
  <anonymous> chrome://messenger/content/about3Pane.js:6392
  isCommandEnabled chrome://messenger/content/mailCommon.js:449
  doCommand chrome://messenger/content/mailCommon.js:704
  triggerCommand chrome://messenger/content/about3Pane.js:865
  onCommand chrome://messenger/content/about3Pane.js:849
  handleEvent chrome://messenger/content/about3Pane.js:326

FolderUtils.sys.mjs:367

• • • • • Furthermore under File --- Compact Folders & Empty Trash are blanked out.

This happens in all my email accounts, I have pop downloading all files from the server & imap on other accounts.

Dear Support Team,

I am experiencing an issue where the "Send to -> Mail recipient" option is missing from the context menu in Windows, despite having Mozilla Thunderbird set as my default email client. Steps to reproduce the issue:

   I have set Thunderbird as my default email client in Windows 11.
   MAILTO links work correctly when triggered from a browser or PowerShell (e.g., start-process "mailto:test@example.com" opens Thunderbird as expected).
   However, the "Mail recipient" option is completely missing from the "Send to" context menu.

Additional troubleshooting:

   I have verified that MAILTO is associated with Thunderbird in the Windows default apps settings.
   The registry keys under HKEY_CLASSES_ROOT\mailto\shell\open\command are set to:
   "C:\Path\To\Thunderbird\thunderbird.exe" -osint -compose "%1"
   I have recreated the Mail recipient.MAPIMail shortcut in %APPDATA%\Microsoft\Windows\SendTo pointing to Thunderbird.
   I have reinstalled Thunderbird and checked MAPI compatibility, but the issue persists.
   Running rundll32.exe url.dll,MailToProtocolHandler test@example.com successfully opens Thunderbird.

Observations:

   The issue seems isolated to the context menu functionality.
   The "Mail recipient" shortcut does not appear in the context menu at all, even after manually creating the Mail recipient.MAPIMail file in the SendTo folder.

Could you please help me resolve this issue? Are there any additional settings or configurations I need to adjust to restore the "Send to -> Mail recipient" option for Thunderbird?

Thank you for your assistance.

Best regards, Ondrej

I don't know where to add shortcuts all at once instead of adding each one individually, I tried to search for a "shortcut folder" within the bookmarks manager and i found nothing, is there anything I can do to move opera browser's speed dial bookmarks into firefox shortcut

When trying to open sites from my email, such as usps.com, I get the following message and it will not allow me to open it even if I put the address in myself:

Hmm. We’re having trouble finding that site.

We can’t connect to the server at tools.usps.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

PLEASE help me find this problem. Until the last update, I didn't have this problem. What do I need to do? Thank you

I moving from classic outlook to Thunderbird and I am having trouble finding how to change fonts and color in signatures for my emails. I do not do html it is a simple signature; name company name and phone numbers. I search and found no help. Is there a way to change color and font in the reply to an email? Sorry I know this sounds simple but I have been using outlook since it came out so this is similar but just enough to give me trouble. Thank you for any help, rick

I have been receiving emails for my butlerfamilia@aol.com account on my pc, via Thunderbird, and on my ipad. Now both devices are saying the password is invalid. I have gone to the AOL website and changed the password and can receive emails at mail.aol.com. I have gone back to thunderbird and folllowed instructions to change the pw by deleting in settings and restarting Thunderbird and entering the new pw that AOL Mail recognises. But Thunderbird still says the pw is not valid. Any suggestions ?

Since the recent updates, my Thunderbird has gone bonkers with confusing settings. I have lost all my previous settings and in particular cannot create any subfolders. I have had no problems in the past. I have tried a few solutions suggested by other subscribers without success. It would be greatly appreciated if the developers (who have done a marvellous job for so long) can rectify the problem ASAP. Otherwise, can I revert to an older version?

Hi - on my Thunderbird I can see what seem to be duplicates of my mail accounts. Please see pic. These are IMAP accounts. At the top where is says INBOX - I can open that up and reveal all my email accounts - and any subfolders I have in them. Then at the bottom I now seem to have duplicates of these mail accounts although the icon is slightly different.

Subfolders in the top email accounts within the INBOX - seem to periodically move down to the accounts at the bottom which is really confusing.

How can I tidy this up please? Thanks for any help. Jonathan

Unable to view YouTube comments using Firefox on android. I can view the comments on Opera, duckgo and chrome.

This problem started about four days ago. Comments show on the short videos but not the regular videos. When I tap on "comments" the resulting page/frame is empty.

I was attempting to pay with autofill in a shopping card and get a pop up from firefox to login first. I appreciate being protected but when I use the password for my firefox account it did not work. Confused