All Products Support Forum

I just tried to print a list for the browser on Firefox and the new print options are useless. I use to be able to simplify, change background and have more options. This looks like the printing options on Microsoft Edge. I started using Firefox to get away from that. I mean if your going to mimic edge then why not use that browser instead??? Stop changing things. You update every 5 minutes and then it crashes, is to slow or just doesn't work. Slow the hell down and remember people like Firefox because it isn't like the big companies out there. It's a good browser. Leave it alone.

On certain websites I can't login, firefox keeps opening new tabs with the same login page. For instance, I try to login on Zulily, I click the 'sign in ' link in the top right corner of the box (image 1),I enter my email address and password (image 2) and click the 'shop now' button. I'm redirected to the first screen (screen 3), I did not just rename image 1 as image 3 and re-upload it. Image 3 is the actual 3rd window I'm redirected to. I have cleared cookies and caches and histories and deleted possibly corrupt cookies.sqlite files. I have cleared the startup cache and disabled add-ons and logged in in safe mode. I have uninstalled and reinstalled firefox. It's not all sites with logins, either. just certain sites, and it remains consistent which sites I can or can't log into. I have googled this problem with as many different re-wordings as I can come up with and no one else seems to quite have this exact problem. I'm running Firefox 86.0 64 bit for linux mint on Mint 20.

Hi everyone, I have Thunderbird 78.7.1 running in Ubuntu 20.04.2 in multiple computers. In all of them, I have problems with multiple IMAPs accounts (gmail, hotmail, yahoo, business). Thunderbird disconnects from the IMAP server all the time. Just to be clear: Thunderbird connects and retrieves emails, but when I change to a different folder a couple of times, the disconnection happens. This is also the case when moving e-mails from one folder to another. Also, sometimes Thunderbird displays the subfolders that I have in my Inbox and sometimes it doesn't (even though I am subscribed to the folders). My connection is extremely fast (1.2 Gbps) and it is rock solid, so there are no connection problems on my end. Why am I having so many problems with IMAP? The only solution is to restart Thunderbird, but I would like to know if the is a permanent solution to this problem. It's really annoying working like this. Thank you!

I cannot seem to retrieve any of my Firefox data. My bookmarks, plugins, login and password data are just gone. Years of data are gone. There is no "old profile data" and oddly enough none of the profiles have anything in them anyways. I have tried everything suggested and NOTHING has worked. Most people have no clue about the files and folders and definitely shouldn't be moving stuff around as most of the threads have. This has happened one other time and it was far from being this difficult. I can't even import my old logins from Safari. Is years of my data just gone? If Im signed into my Firefox account shouldn't it be there, or what is the point of having one? I need a very easy solution to this extremely frustrating issue.

I cannot use OpenPGP encryption on one of my email addresses, because its private key does not appear in the End-to-End encryption of the account setting. Exactly, I can have added the private key through the wizard of the account setting, but there is no private key in the End-to-End encryption of the account setting instead of the private key appearing in the OpenPGP key manager.

The other email accounts are OK, i.e. I can use OpenPGP encryption on the accounts. The differences from the troubled email account are followings: - The troubled email account uses Ed255 not ECDSA algorithm. - Name of the troubled email account includes UTF-8 Japanese characters. - The troubled email account also registers S/MIME private.

Please give me advice on this problem. Thanks.

I am trying to filter on mail that I send to a specific forum and I wish to place a copy of the sent mail into my inbox for that forum. The filter that I set on the inbox works correctly but the second filter that I set on the 'sent' folder does not work. I have tried setting the filter on the subject (forum name) and also on the 'recipients' or 'correspondents', neither of which work. Help would be appreciated.

My Firefox version is 86.0 on Mac. OS Version is 11.2.2 Big Sur.

I found that basically all color rendered in Firefox is more vibrant than Safari and Chrome, maybe Firefox doesn't handles color management right and renders sRGB in full P3 color space, lead to a over saturate color for almost every element on webpage.

Hopes firefox can fix this soon, I love the efficiency and privacy features on Firefox, This is the only bit I found a little uncomfortable.

You can test your browser here: https://cameratico.com/tools/web-browser-color-management-test/ if you have a P3 support Mac or Windows.

I've got four rows of eight top sites, not sure what the default order they're in is based upon, but it would be nice if we could have them arranged alphabetically, as an option. Is this possible, or must we move each individual one manually, to accomplish this?

I recently upgraded from a Dell XPS laptop to a Dell XPS Inspiron laptop and had my old laptop cloned to the new one. There's been only one change noted when using the new laptop -- whenever I have Firefox open, and want to print the page displayed, the File menu no longer offers the option "Print Preview", which I used all the time on my old laptop. Any idea why it's disappeared, and how to get it back? Thanks.

I am not able to see live Streaming MJPEG video from both of my cameras on my new Samsung S21 Ultra. I had an S10 Plus and Firefox played both cameras video stream just fine. Odd thing is FireFox Focus plays both video streams like I experienced on my S10. But I have to login manually every time. I want to have the convenience of reg FireFox remembering user names etc. Any help is appreciated.

I am currently running thunderbird v68 on 4 linux (Xubuntu AMD64) machines using the same profile which is synchronised from machine to machine. However this profile is getting to be unwieldy and contains a number of inconsistencies and anomalies. For example it still thinks it's got emails from 2013 although these were offlined and deleted 7 years ago. History, cache and deleted items are cleared out and folders compacted daily yet the profile (excluding 1.9GB in the mail folders themselves) is still about 1GB a large chunk of which is in global-messages-db.sqlite. I could create a fresh profile but with 6 POP3 inboxes and an IMAP account plus a dozen or so addressbooks accumulated over the last 20+ years it's a bit of a daunting task. Is there any neat way of refreshing the Thunderbird bit while leaving the user data intact or at any rate restoring it automatically? Tks in anticipation of your help jg

Hello,

I am trying to figure out if these are possible:

1. Install thunderbird addons via command line
2. Install thunderbird extensions by unzipping the xpi into a thunderbird directory

My Firefox will not open no matter what I try because it continuously tells me, "Your Firefox profile cannot be loaded. It may be missing or inaccessible."

This error started happening because my Firefox originally wasn't saving the add-ons that I was trying to add. If I closed my browser and opened another one it would be gone. I tried refreshing the browser but that didn't help. I eventually tried reinstalling to see if that would fix the issue and then this error popped up and now I cannot stop it.

I tried reinstalling. I tried deleting the profile out of appdata, etc in hopes it would make a fresh one. I tried making a new profile by running it without opening the browser only to be given an error that doesn't save it. I'm at a loss on how to get my Firefox working again. It is my favorite browser and this is the first time I've ever really had a severe problem with it. Help!

Does anyone know of a way to continue to use the "Tags" add-on with TB V78? I use it very aggressively and it is something I miss terribly with the 78 upgrade. If no, Then because of that and a few other reasons, I'm thinking about downgrading to V68 and may need some help with how to safely do that. Thanks!