All Products Support Forum

I just want to access my account so I can get my paid for ad blockers. I went into the security nightmare and I thought I was setting up two part security with an app I just got. I lost the app???? Where and how do I use this site? Can I watch youtube sometime to night or is it gone forever to me??

/moved thread from Firefox for iOS (for iPhone/iPad) section to Firefox section as you are using macOS.

Hi!

I am not sure, if Mozilla is the reason, or Facebook is the reason. But since I can't get any help from FB, I'd like to check also here.

At first, I thought that the problem is on my side, since I am using ICC profiles and maybe I did something wrong. But It is not the problem on my side. I tried with an original jpg file, directly from my camera.

So, when I upload JPG to the Facebook, color of the image changes. This happens only if I publish it directly to my FB wall. If I go to FB "publishing tools" (on FB pages), everything works normal. If I upload the same photo via for example Chrome or Vivaldi, everything works, even if I upload directly to the FB wall.

So the problem occurs only If I upload from Mozilla (I have latest version 100) to the FB wall. Not via "publishing tools" on FB page. But problem is the same if I publish on my FB business page wall. So I assume that the problem is on FB side, that somehow renders files differently then via their Publishing tools. But I am allowing that Mozilla does something to them via the interface.

There must be some problem with Mozilla too, since all images work OK with Chrome or Vivaldi. So, something in relation of Mozilla - Facebook wall.

Currently I just use Chrome for uploading to FB, but I don't want that.

Not sure what to do now. FB does not reply, maybe Mozilla can help or check? I attached a sample photos, to see difference. Here is my Mozilla gfx.color profile too: https://i.ibb.co/CWRHWnh/6.jpg

Hello, The firefox for android doesn't support Webrtc ,but firefoxbeta app of android supports webrtc.I think 3 years back firefox for android provides webrtc,after many updates the important security feature is disabled making it is a unsecure browser such as google chrome.Now even android opera app supports webrtc.why this happens.

I am using Thunderbird 91.9.1. I have imported several calendars from my google account which works really well. What does not work well is trying to import/show my google tasks, they simply appear nowhere. How I tried to import them: Calendar -> New Calendar... -> On the Network -> Entering my google account at Username -> after logging in, only my google calendars are shown, not the tasks.

What am I missing? Thanks!

Need help with restoring the address book in Thunderbird. I copied the profile folder from Thunderbird, but when I opened the file, I noticed there was no abook.mab file. There is a abook.sqlite file??? There is 2 folders in the profile, one that is xxxxxxx.default and the other is xxxxx.default-release. Do I need both files? Cheer Karen

There are a number of old threads regarding this and having worked through them it is still unresolved. 1) I have cleared cache/cookies 2) I have disabled all extensions 3) I have turned off tracking 4) I have tried in safe mode - still the same.

This is not just on one website - it is on ALL that have Facebook feeds. It is NOT just on my laptop - I have asked others to try - they have the same result - blank page. ...so please don't suggest re-installing Firefox!!

An example is: https://dragonsdensoftplay.co.uk/News-Events/news-events.html

The feed works ok in other browsers.

Thank you

Hello, I just recently restarted my computer. After I did, Firefox asked me to sign in again. I did, but now I'm on a new account without any of my other profiles. This happened once before and I was able to get my old account back, but I forgot how I was able to do that. How can I sign back into my old account?

I'm using Thunderbird 91.9.1 on Ubuntu. I have other issues going on that make me decide to just reinstall the OS. I want to back up Thunderbird and I already know how to do so by copying the relevant profile folder in .thunderbird. However, I have been dealing with the Inbox "A unique identity matching the from address was not found" bug. For others looking for that error, it does seem to be a known bug, using Ctrl-o to open the email is a workaround. This does not affect any other folders. Using the Repair Folder option does not solve the issue.

So what I want to achieve is to export everything except the Inbox itself. What I'd like to know is the best way to achieve this.

Is it better to create a new profile after the reinstall and just copy everything except inbox and inbox.msf from the existing profile or to copy the entire old profile over, set the new install to use that old profile and then copy the inbox and inbox.msf files from the default profile created during the install?

Hello.

I'm unable to open "t.co" links from Twitter on Firefox. I tried both in app browser from Twitter's feed and pasting the link directly into Firefox but can't get it to work. Links work normally on another browser.

Hi,

Is there anyway to reset the dates or remove the dates from drafts. i have multiple emails to send, and for some reason , I would like to either give same date/time to the selected emails or completely remove it.

Please help

Regards,

Hi, every time i upload csv file to run in local outbox, it sends email on the basis of time . Is there anyway to sort emails by correspondent name and send it accordingly.

• I know i can rearrange emails in csv before uploading it to local outbox. still, i would like to understand, if there is any way to arrange emails by correspondent name and send accordingly.

Thanks

I'd like to be able to configure the format of numbered lists, both for a particular list in an email, and as a default template that will apply to all future emails that I compose.

I can find no documentation on how numbered lists are supposed to work. Mine are currently giving me roman numerals at all levels, e.g.

1. Top level

 1.  Next level
   1.  Lower level

I've come across some interesting options, including particularly https://support.mozilla.org/en-US/que.../1052897, which I've tried, but it doesn't work for me.

Please help!

Keep losing my emails on my pc after 3 weeks using Thunderbird. Tried checking settings many times but cannot fixed the problem. I basically want to keep my emails permanently on my pc once downloaded from my email server. Also I once downloaded I want to clear emails from the email server which has only got a limited capacity. Please help or advice where the settings are to do the above thanks a lot. I have already spent many hours on this but cannot figure this out. After 3 weeks Thurderbird removed all my emails on my pc

I installed the latest version of Firefox (100.1) on my iPhone 8 (15.5). I have a Firefox account that I'm successfully logged into on my laptop. However the iPhone app refuses to remain logged in. I have restarted the phone, uninstalled and reinstalled the Firefox app on my phone, and nothing works. When I go into the app > menu > sync now OR app > menu > settings > account login I go through the QR sync process. Once that completes, I open the list of connected devices on my laptop and my phone is not listed. When I open the app menu on my phone, I am not logged in. I still see the "sync now" and no account logged in in the settings menu. When I try to sync from my phone using my email address, the login screen does not recognize my email address as valid (it says "load failed"). It's the same email address I'm using to log into my laptop and this support site. I was able to sync across devices just fine until today. How can I fix this? Thanks.

I recently received this when trying to open Thunderbird:

You are about to override how Thunderbiird identifies this site. Legitimate banks, stores and other public sites will not ask you to do this.

Location: maul.aussiebb.com.au587 Get Certificate View

Confirm Security Exception Then this: This site attempts to identify itself with invalid information. Wrong stie. The certificate belongs to a different site, which could mean that someone is trying to impersonate this site. Both of my email addresses are affected.

I have to use my online webmail to send and receive emails, also my laptop is not affected.

Recent update 91.9.1 (32-bit) has seemingly removed "insert link" function. It is no longer in the pull down menu, nor does CTRL+K respond with the entry box for placing a hyperlink in the message.

This has been working fine for me for many years, I know how to do it, so no elementary instructions are necessary. The function is gone, and no way to invoke it.

Windows 10.0.10944; yes, I know I am on a 64-bit platform but the 32-bit version has been running very reliably .. since forever.