Showing questions tagged:

cannot write & edit/highlight/change text colours etc before sendinge email using firefox browser

when i use Chrome or edge to access yahoo email I can write & edit. when using Firefox browser; I cannot write & edit/highlight/change text colours etc before sen… (read more)

when i use Chrome or edge to access yahoo email I can write & edit. when using Firefox browser; I cannot write & edit/highlight/change text colours etc before sending. tried deleteing & re-installing Firefox . please help. Driving me crazy rsvp

Open 12 30

It was working fine and then it broke, with error "Unable to connect"

It was working fine on the new computer until yesterday. Now I get a pop-up box that says: ' Unable to connect The connection was refused when attempting to contact loca… (read more)

It was working fine on the new computer until yesterday. Now I get a pop-up box that says: ' Unable to connect The connection was refused when attempting to contact localhost.

The site could be temporarily unavailable or too busy. Try again in a few moments.

If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure Thunderbird is permitted to access the web.

Open 11 1 50

gemini visual aids do not display

I use a paid for subscription to Gemini AI. It often creates "visuals" for me apparently using JSON code. These do not show up at all. Moreover, the buttoms and other UI … (read more)

I use a paid for subscription to Gemini AI. It often creates "visuals" for me apparently using JSON code. These do not show up at all. Moreover, the buttoms and other UI controls do not display well in Firefox. Is there a way to fix this?

Open 11

Password rejection by email provider

I changed my password for Greenby/Plusnet today. Now Thunderbird is unable to connect to them. The password is correct as I can enter website directly. No problems be… (read more)

I changed my password for Greenby/Plusnet today. Now Thunderbird is unable to connect to them. The password is correct as I can enter website directly. No problems before change. Grateful for help.

Should I reinstall?

Open 9

Firefox on desktop has recently started losing internet connection

Hello, I've been using Firefox for years, but last couple months or so - it's been losing Internet connection - I have to stop and restart it and all ok - somtimes for 5 … (read more)

Hello, I've been using Firefox for years, but last couple months or so - it's been losing Internet connection - I have to stop and restart it and all ok - somtimes for 5 mins - sometimes for 15 or so - but it's doing my head in :) Any help appreciated - Thanks

Open 8

Thunderbird has stopped downloading mail from outlook account.

Thunderbird has stopped downloading mail from the outlook account for my prime account, but my secondary account also outlook is OK. It kept asking to sign into my accou… (read more)

Thunderbird has stopped downloading mail from the outlook account for my prime account, but my secondary account also outlook is OK. It kept asking to sign into my account then directed me to a web page to sign in for outlook, but it would only let sign into the 2nd account. I have tried uninstalling Thunderbird and re-installed it but still have the same problem.

Open 5

Cannot import contacts from outlook 2016

Using the Import function in TBird doesn't work for me - I'm not clued up enough to edit the columns and I don't have all the same columns in my Outlook contacts. The imp… (read more)

Using the Import function in TBird doesn't work for me - I'm not clued up enough to edit the columns and I don't have all the same columns in my Outlook contacts. The import function says it's done and TBird shows 1972 entries, but nothing is visible. when I looked at the pdf version of the import, I could see the mess of the columns and gave up. PLEASE is there some simple way to do this. I'm trying to let go of Outlook because it doesn't download my gmail anymore. Thank you for any help.

Open 4

Widescreen scaling

Hello, i recently upgraded from a 4k monitor to a dual 4k ultrawide monitor, and have been having visual issues specifically on firefox and no other applications. when fi… (read more)

Hello, i recently upgraded from a 4k monitor to a dual 4k ultrawide monitor, and have been having visual issues specifically on firefox and no other applications. when firefox is out of focus and i have a different window selected, the text in the firefox window becomes blurry

Open 4

Some websites dont work with DNS over HTTPS set to Cloudflare

Please see attached images that show my settings for DNS over HTTPS set to cloudflare (default) i have to add exceptions to this for multiple sites that do not open. thes… (read more)

Please see attached images that show my settings for DNS over HTTPS set to cloudflare (default) i have to add exceptions to this for multiple sites that do not open. these websites either show me SSL errors or they completely stop opening entirely. what could be the issue here? the websites open completely fine once i turn off this feature or use another browser.

Open 4

Drag-and-drop email export to Windows Explorer no longer works in Thunderbird 153.0.2esr

Environment: Thunderbird: 153.0.2esr (64-bit) Operating system: Windows Occurs with multiple email accounts Reproduced on two different computers running the same Thunder… (read more)

Environment:

Thunderbird: 153.0.2esr (64-bit) Operating system: Windows Occurs with multiple email accounts Reproduced on two different computers running the same Thunderbird version

Description:

After updating Thunderbird to version 153.0.2esr, released on 4 August 2026, emails can no longer be dragged and dropped from Thunderbird to the Windows Desktop or any folder in Windows Explorer.

The problem occurs with all tested email accounts and folders. It has been reproduced independently on two different Windows computers using the same Thunderbird version.

Saving an email manually with Ctrl+S works correctly and creates the .eml file. Normal drag-and-drop between folders in Windows Explorer also works. Only dragging an email from Thunderbird to Windows Explorer fails.

The issue also appears to affect third-party applications that use Thunderbird to create or send emails automatically.

Steps to reproduce:

Open Thunderbird 153.0.2esr on Windows. Select an email in any account or folder. Drag the email to the Desktop or another folder in Windows Explorer. Release the mouse button.

Actual result:

The email is not copied or saved to the selected Windows folder.

Expected result:

Thunderbird should export the email as an .eml file in the selected folder.

Additional information:

Ctrl+S successfully saves the same email. The issue affects every tested email account. Thunderbird extensions were disabled, but the problem remained. Thunderbird Troubleshoot Mode did not resolve the issue. Restarting Thunderbird, Windows Explorer and Windows did not resolve it. Thunderbird and Windows Explorer are not running with different elevation levels. The problem was reproduced on a second computer after installing the same Thunderbird version. No relevant error is shown in Thunderbird’s Error Console when the drag-and-drop operation fails. The issue was not present before the recent Thunderbird update.

This appears to be a regression in Thunderbird 153.0.2esr affecting email export through drag-and-drop and possibly Thunderbird’s integration with external applications.

Open 3 3

153 esr Changes to windows buttons

Hi. Just had a not requested update to 153 esr, which in itself is generally fine, with a small exception. The windows min, max and close buttons all come up with a code.… (read more)

Hi.

Just had a not requested update to 153 esr, which in itself is generally fine, with a small exception.

The windows min, max and close buttons all come up with a code.

Probably just some weird setup I have but any ideas will be welcome.

I use userChrome.css to give a background colour, so maybe the ID of each has changes for any css

  1. titlebar-min{height:1.66em; background:#00b !important}
  2. titlebar-max{height:1.66em; background:#090 !important}
  3. titlebar-close{height:1.66em; background:#d00 !important}

but I don't see how that would effect the actual bare icon

Thank you

Open 3

How do filters work with threads?

I am in the midst of the long process of moving most (not all!) of my gmail from the gmail server to TBird, using filters as discussed in this thread. I've started by fi… (read more)

I am in the midst of the long process of moving most (not all!) of my gmail from the gmail server to TBird, using filters as discussed in this thread.

I've started by first using filters on less important emails (ie so that no true disaster occurs if something goes horribly wrong). As I do so, I have questions!

For example, let's say I use a filter to: copy all the emails from @someone.org to a local folder then delete those emails (from the server)

What happens if one of those emails happens to be within a thread, including emails from people who don't match the filter (ie are not @someone.org). Have I broken the thread forever, ie, has something gone horribly wrong? If so, how do I prevent this behavior/have the entire thread move along with the targeted value? If not, I don't see how I can move email without breaking threads, which is a bit of a problem.

(Also - whoops, I see I should update, but the question remains.)

Open 3

Thunderbird not saving a copy of my sent messages in the "sent" folder

Hi! I am having an issue with displaying sent mails. As you can see in the screenshot (cropped for privacy), I have selected the option to "Place replies in the folder of… (read more)

Hi! I am having an issue with displaying sent mails. As you can see in the screenshot (cropped for privacy), I have selected the option to "Place replies in the folder of the message being replied to", which to me means that eg. a reply I sent will both be shown in the "inbox" folder in the message thread, as well as in the "sent" folder. However, it only shows up in the "inbox" folder. Why does this not work?

Thanks!

Open 2 39

Password unknown

I'm trying to set up Thunderbird to use for my email ([redacted] @icloud.com). I have an iCloud account and get my email with a browser going to iCloud but I don't know o… (read more)

I'm trying to set up Thunderbird to use for my email ([redacted] @icloud.com). I have an iCloud account and get my email with a browser going to iCloud but I don't know of a password specific to my email account. The password that I use for Apple iCloud does not work. What do I do? Thanks. Ed

Open 2

153 Esr drops part of directory name starting at "&" (did not happen with 140)

Hello, I have an issue while detaching an attachement under a directory that has is name on a network share "G:\03_AFFAIRES Ad & FI\" When i detache a file inside thi… (read more)

Hello,

I have an issue while detaching an attachement under a directory that has is name on a network share "G:\03_AFFAIRES Ad & FI\"

When i detache a file inside this directory the link in Thunderbird is broke because it become "G:\03_AFFAIRES Ad "

It was working in the previous version of thunderbird ESR 140.x

Open 2

Weird issue where entire Firefox window flashes grey with a blue box on it

It seems to be related to video playback but not sure. It was happening while a video was playing full screen, and also after stopping playing/hiding a non-full-screen vi… (read more)

It seems to be related to video playback but not sure. It was happening while a video was playing full screen, and also after stopping playing/hiding a non-full-screen video.

To catch the issue had to screen record at 240fps. I used Nvidia Overlay to record the issue, but was happening before the overlay was even enabled.

Disabled all addons, made no difference. HW acceleration on or off, still happened.


I tried turning on logs, and this always seemed to show up with the flash: ``` 2026-08-09 06:19:44.048000 UTC - [Parent 8388: Main Thread]: D/Widget GetWorkspaceId - calling AsyncUpdateWorkspaceID() 2026-08-09 06:19:44.048000 UTC - [Parent 8388: BackgroundThreadPool #276]: D/Widget calling GetWindowDesktopId 2026-08-09 06:19:44.048000 UTC - [Parent 8388: Main Thread]: D/Widget GetWorkspaceId - calling AsyncUpdateWorkspaceID() 2026-08-09 06:19:44.048000 UTC - [Parent 8388: Main Thread]: D/Widget GetWorkspaceId - calling AsyncUpdateWorkspaceID() 2026-08-09 06:19:44.048000 UTC - [Parent 8388: BackgroundThreadPool #276]: D/Widget called GetWindowDesktopId, hr=00000000 2026-08-09 06:19:44.048000 UTC - [Parent 8388: BackgroundThreadPool #276]: D/Widget calling GetWindowDesktopId 2026-08-09 06:19:44.048000 UTC - [Parent 8388: BackgroundThreadPool #276]: D/Widget called GetWindowDesktopId, hr=00000000 2026-08-09 06:19:44.048000 UTC - [Parent 8388: BackgroundThreadPool #276]: D/Widget calling GetWindowDesktopId 2026-08-09 06:19:44.048000 UTC - [Parent 8388: BackgroundThreadPool #276]: D/Widget called GetWindowDesktopId, hr=00000000 ```

Open 2