Showing questions tagged: Show all questions

Lost a several year long session for updating the app on ios

I have maintained important tabs on firefox ios for several years. It has done well to remember my session/tabs during updates, crashes etc. I have sync set up and just h… (read more)

I have maintained important tabs on firefox ios for several years. It has done well to remember my session/tabs during updates, crashes etc. I have sync set up and just hit "sync now" before updating to the latest ios version. First time ever my session is totally reset and all tabs are gone. Please tell me there is a way to restore my session from before the update, I will never get some of those links back. As I said I hit "sync now" and made sure it was current, but my understanding is that just updates my access to the session that is currently on my desktop from my phone. Can I get on my desktop and find the phone session that I syncd before updating? Can support find a previous session somewhere?

Asked by gobacktoforever21 2 days ago

Last reply by gobacktoforever21 1 day ago

'500 Error' while trying to Sync accounts

Hi; I am trying to sync my iPhone & iMac The QR code appears on my iMac, & after I scan the QR code on my phone, it works, but then my iMac just shows a '500 Erro… (read more)

Hi; I am trying to sync my iPhone & iMac The QR code appears on my iMac, & after I scan the QR code on my phone, it works, but then my iMac just shows a '500 Error'

Asked by K. P. (BigK) 12 hours ago

Mozilla signin/sync option missing?

I'm trying to get my wife's firefox browsers synced - mainly her laptop and phone. I've got the phone signed in and working fine, but on her laptop there's no option to s… (read more)

I'm trying to get my wife's firefox browsers synced - mainly her laptop and phone. I've got the phone signed in and working fine, but on her laptop there's no option to sign in and the sync option is missing from the settings menu?

It seems to be profile related as if I create a new blank profile the option is there - but if I copy all the data from her original profile the option goes missing again. Short of manually copying all her data over, I'm a bit stuck for what to do next - any ideas?

I've tried disabling any addons, restarting in troubleshooting mode etc. I've also looked at all the other solutions I can find from here (mostly related to group policies, there's nothing enabled on this) and everything seems as it should be.

I haven't tried reinstalling, but it seems like this is a profile issue rather than an installation issue?

It's a Win 11 laptop (upgraded from W10 if that makes a difference), FF version is 135.0 64 bit.

Thanks!

Asked by redeyesuk 12 hours ago

unable to sync bookmarks

Running Win11 on desktop PC. Sync option offers QR code to scan but Firefox on android does not have sync scan option on settings. Despite instructions to contrary, that … (read more)

Running Win11 on desktop PC. Sync option offers QR code to scan but Firefox on android does not have sync scan option on settings. Despite instructions to contrary, that option is not listed on mobile. Yes I'm logged in and yes I have synced previous versions of firefox

Asked by BryDaddy 10 hours ago