Delay moving messages to and from 4 certain mailboxes (win10, v152)

It's very odd. Normally moving an email, say from the Inbox to the relevant year's archive, takes "no time at all". Which is true for all the mailboxes shown on the attac… (read more)

It's very odd. Normally moving an email, say from the Inbox to the relevant year's archive, takes "no time at all".

Which is true for all the mailboxes shown on the attached screenshot, EXCEPT for the four at the bottom. Moving even one message from Inbox to Yiddish can take ten seconds or longer (with the dreaded "Not Responding" occasionally). Moving something in the opposite direction is also screwy, only from those four.

I had thought that it was because they're rather large. This first started when there were just Yiddish and MSW, and I split off most of the earlier years into the archives shown. To no avail.

It's only an annoyance, but I'm puzzled about how such a thing could happen.

Also very slow tagging or untagging a message just in those mailboxes.

Open 36 10

v 149 no longer allows browser links to be dragged to an email or doc

I see many complaints about this new version v 149 for the Mac. The most outrageous one is that you can no longer drag links from a browser page (try BBC) to an email or … (read more)

I see many complaints about this new version v 149 for the Mac. The most outrageous one is that you can no longer drag links from a browser page (try BBC) to an email or a doc. You have to copy the link then it won't turn blue and only when received will it show up as a link. Like many others after 30 years use preferred over Safari and others I am seriously losing patience with Firefox. On the very day you announce split screen for Ff windows - you disable a vital feature that has worked for years causing me to waste so far 60 minutes of my hard pressed work time. Maybe this will be corrected in the next upgrade. But I am now intending to avoid all Firefox upgrades for 6 months after being offered. I doubt anyone on this forum will come back on this but my set-up is Mac OS Monterey - and Firefox v 148 worked perfectly before today. I hesitate to try and install the previous version because I am not used to doing such tech moves. Perhaps someone in the Mozilla head office congratulating themselves on the marvellous new upgrade will come across this but I doubt it

Open 23 60

Profile/session doesn't ever save/load

I run normal firefox on linux. Fully up-to-date. Every time I quit the app, it reverts to a version of my profile from a month ago, and loads all the tabs I had open then… (read more)

I run normal firefox on linux. Fully up-to-date. Every time I quit the app, it reverts to a version of my profile from a month ago, and loads all the tabs I had open then, and then receives all the tabs that I sent to the device in the interim (~1 month). As I speak, it just caught the 60 or 70 tabs in this window.

I tried changing the name of my profile folder to randomstring.defaultOLD and changed one of the backups to randomstring.default. This didn't change the behavior. I'm still stuck in the loop. I saved my tabs with onetab, because firefox isn't remembering my session anymore. I thought it was something to do with updates, like it only loses its mind upon updates, but that's not true. It thinks it's updating firefox EVERY TIME, because the one time it's loading to 1 month ago it was updating, but I'm 100% sure there are no updates to firefox in my linux. It's just hallucinating.

The articles on restoring from backup are outdated. They say to use an html file. There is no html file. It's just folders for profiles, not html files. HELP!

Open 17 10

"Firefox is being updated by another instance" is driving me crazy !

Since I upgraded from FF128-esr to FF140-esr I always get the "Firefox is being updated by another instance" This is really driving me crazy, as I checked / did / .... ev… (read more)

Since I upgraded from FF128-esr to FF140-esr I always get the "Firefox is being updated by another instance" This is really driving me crazy, as I checked / did / .... everything (and even more) I found on the internet related to that.

Nothing helps !

Creating and using a new default profile didn't help

Finally I ended up uninstalling FF completely (making sure no -zero- leftovers remained in ProgramFiles, AppData a.s.o.), and reinstalled FF140.7.0-esr freshly. After installation I started FF immediately with the created default profile (only existing one) --> SAME THING : "Firefox is being updated by another instance"

And this is really a FF140 thing, when I go back to FF128, on the same computer, same profiles, ...., the problem is gone.

I would like to know in detail what checks are really done by FF to decide to give that "Firefox is being updated by another instance"

Open 15 1 196

firefox will not load zyngagames.com game

after the last Firefox update the zynga game Farmville 2 will not load. It gives me a screen to fix mentioning chrome..but all efforts to manually fix referencing Firefo… (read more)

after the last Firefox update the zynga game Farmville 2 will not load. It gives me a screen to fix mentioning chrome..but all efforts to manually fix referencing Firefox have failed. Odd that I can load the plain Zyngagames.com on Edge but it seems they too only load a "local" game that is not connected to any network. Help also mentions to make sure I allow to redirect but that "Options" feature to do so is not there. In fact it seems like the Firefox menu system is even much different and expanded. I will add the screens I have tried etc. Pop ups are allowed, turned off enhanced etc. but cannot find any reference to "third party redirects" Any suggestions are appreciated.

Open 8

I have problems with my Orcon emails and they say it is Thunderbird.

On Saturday morning 27 June 2026 I tried to login my Orcon email account via Thunderbird (which I have been using for a long time). But my login didn't work, I got a mes… (read more)

On Saturday morning 27 June 2026 I tried to login my Orcon email account via Thunderbird (which I have been using for a long time). But my login didn't work, I got a message saying "login to POP3.orcon.net.nz with username habitation failed." On 30th June 2026 I reported the problem to Orcon.

Orcon gave me the following settings for Thunderbird. I have done that and even made a new account: Incoming Server Type: IMAP Mail Server: imap.orcon.net.nz Port: 143 SSL: Off Authentication: On (username and password required)

Outgoing SMTP Server: Mail Server: smtp.orcon.net.nz Port: 25 SSL: Off Authentication: Off

Since then I have spent many hours and going around in circles with Orcon's Technical Support to resolve this, but no luck. They blame Thunderbird. I used Thunderbird Troubleshoot Mode. The message that comes up reads: login to server mail orcon.net.nz with username habitation failed. Please can you check that your server settings above are correct? And if there is a bug? Irma

Open 6

Opening new messages has changed from "one click" to "double click" operation.

I'm running Thunderbird Ver 152.0.1 with Windows 11. I have things set up so that I just need a single click to open a program, folder or file. This also was the case un… (read more)

I'm running Thunderbird Ver 152.0.1 with Windows 11. I have things set up so that I just need a single click to open a program, folder or file.

This also was the case until just recently with Thunderbird. I could open new messages with just a single click. For some reason this has changed to me needing to double click to open new messages.

I don't know why and cannot find any method of changing the software back to single click operation. It is only affecting Thunderbird all the Windows operations still operate with one click.

Can you advise me on how to reset the Thunderbird software to single click operation.

Many thanks. Alan Tierney

Open 6 10

Can I talk to a human being? I would like to switch (maybe) to your email system but the info is bewildering.

There is (of all things!) almost too much information to process about using Firefox's email, messaging, and security options. It seems there is no longer a dedicated ema… (read more)

There is (of all things!) almost too much information to process about using Firefox's email, messaging, and security options. It seems there is no longer a dedicated email application, and I cannot disentangle what I need to do to either move completely from gmail or mask my gmail account somehow through a maze of layers.

Open 6

If a Telecom uses real Email, i/.e. not WEBmail, and they use POP3...

Hello, and thanks for the read... ISSUE: Every day I have to call the telecom ROGERS that took over for telecom SHAW, turn IMAP and Pop3 on 9 Email accounts (they lost 1)… (read more)

Hello, and thanks for the read...

ISSUE: Every day I have to call the telecom ROGERS that took over for telecom SHAW, turn IMAP and Pop3 on 9 Email accounts (they lost 1). Sometimes the 1 to 2 hors chat w/ a human turned it back on will not last long.

DETAILS:

  1. I can receive outside Emails *because I can't send using Shaw/Rogers, checking for Email, just hangs at trying to login in to any of the 9/10 emails.
  2. When I can get a support person to check, they tell me that IMAP and POP3 are turned off.
  3. They will tell me they re-enabled it. But it doesn't enable for me.
  4. It all works OK when using the online webmail Zimbra. However, I need to check 3 of the 9 email accounts every hour, others every 6 hours, and others once a day at boot.

QUESTION: When using POP3, does the setting on my SMTP need a special setting on Thunderbird?.

NOTE: I am complying with "Rogers With Shaw" passing the buck to the Email Client (Thunderbird) by asking here - "Could It Be The Email Client'! And my answer is 'No', because Thunderbird works perfectly with 54 other Email accounts.

Thank for reading this, and for any input you may add, ~r

P.S., I'd like to see a upgrade to this input form that allows us to Preview out Post And, when I started this Post, it alerady had a image from a previous Post

Open 6 90

Unsent Message Folder in Wrong Place

> I have 6 email accounts I manage in my Thunderbird. > Normally I do not delay sending emails, so I have not had a reason to use the Unsent Messages Folder. > … (read more)

> I have 6 email accounts I manage in my Thunderbird. > Normally I do not delay sending emails, so I have not had a reason to use the Unsent Messages Folder. > I recently installed Thunderbird's Mail Merge Add-On to send mass individual emails to classmates for a school reunion. Doing it this way will allow me to track individual bad emails. I have a total of 3621 emails. > I created a new Gmail Account for this purpose. > There is a concern to not send too many emails out at once to avoid getting flagged and suspended by Gmail as a Spam Account. (Limits of 50 to 500 per 24 hr period have been suggested to avoid this), so scheduling bursts of emails over a period of time is necessary. > The Mail Merge Add-On has 3 output choices, Save as Drafts, Send Later, Send Now. (The instructions warn against using Send Now) > I tried the Save as Drafts function and it performed as promised, creating 3621 individual customized emails in my Account's Draft folder. This, however, makes it so you have to send each email individually. > When I tried the Send Later function, it appeared to work, but a Local Folders > Unsent Messages folder never appeared. I searched all my other email accounts and finally found it in the one Old Defunct email account list that I never use anymore. It does appear to have created all 3621 emails. > I tried to Drag & Drop it into the Local Folders stack, but received an error message that a folder of that name already exists there, even though it does not appear in the list of folders. > I tried repairing folders, compressing folders and was not able to move it or even create a new one of that name and copy the contents. > I would like advice on how to proceed to complete moving/copying the Unsent Messages folder to its proper location in the Local Folders stack. Thank you! greg

Open 5

Problem in Updating Thunderbird V17.0.9 to most current

I have changed the website hosting company from my previous one to scalahosting.com, which in turn appears to be using grok.viawebhost.com as their mailserver. I was a us… (read more)

I have changed the website hosting company from my previous one to scalahosting.com, which in turn appears to be using grok.viawebhost.com as their mailserver.

I was a user of Eudora 7.1 for many years, but because of this change of hosting company, the Eudora email program would not connect to the Scalahosting site.

Thus I was forced to change to Thunderbird. After reading several webposting on this matter, I found and uploaded V17.0.9 and proceeded to convert the Eudora email, filters and addresses to the Thunderbird format.

This was not an easy task, and even with Google's AI assistance, I had to restart several times, but as of today - mid-Jun I have now completed the task of cleaning up all the email, installing the correct headers, etc that allows the Thunderbird program to open and correctly display all of those email without any problems.

I further cleaned up and corrected all of the Eudora filters to the TB format and now have those filters in TB to be able to be installed and correctly are accepted by the TB program.

Like wise with the contact addressee that were in the Eudora NNdbase.nnt file were cleaned up and correctly installed in the TB program.

However, the current status of the TB program is that it does not seem to be able to connect to the Scala Webhosting email site at grok.viawebhost.com. Enclosed is a pic of the supposed correct set up for the STMP at Port 465.

The other Port info from Scala is: POP3 - 995 (SSL) IMAP - 993 (SSL)

But I am not sure what else I need to do to correctly set up this older version so that I can start the collection process of the most recent emails sitting in the mailserver.

Further, it was suggested that I need to update the TB V17.0.9 to the most recent V151 by following the below sequence of updates:

According to Mozilla Support Documentation, this is the exact, official sequence to migrate safely from a legacy version:

Step 1: Run V24.8.0 (32-bit) (This updates the raw database schema out of V17. Upgrades the raw Mbox structures.)

Step 2: Run V45.8.0 (32-bit) (Stabilizes the folder indexing schema.)

Step 3: Run V52.9.1 (32-bit) (The final 32-bit staging version.60.9.1 (64-bit). Migrates the architecture to 64-bit processing.)

Step 4: Run V60.9.1 (This is the critical gatekeeper version required to unlock modern automatic profile conversion).

Step 5: Run V78.14 (This shifts the mail indexing formats).

Step 6: Run V102.15.1 (This modernizes the folder structure configurations).

Step 7: Final jump to V151.0.1 (Updates the background engine to current web standards).


I am looking any advice or suggestions from the Community that can assist me in completing this conversion to the TB program and get it fully functional so I can connect to the Scala Hosting mailserver.

Many thanks in advance for your assistance.

/s/ James T Saint

Open 5 10

Firefox suddenly can’t load any websites when on data

I have been using Firefox on my iPhone for years without problems. But for about a week now if I’m on data it can’t load any websites, a message appears saying it cannot … (read more)

I have been using Firefox on my iPhone for years without problems. But for about a week now if I’m on data it can’t load any websites, a message appears saying it cannot connect to server. It works fine when I’m on WiFi.

Open 5

Unable to view images to verify Google image captcha

Hi, I’m a new user of Firefox on iOS and after being impressed with Mozilla/Firefox privacy commitments,, I decided to use it as the default browser on my iOS mobile on t… (read more)

Hi, I’m a new user of Firefox on iOS and after being impressed with Mozilla/Firefox privacy commitments,, I decided to use it as the default browser on my iOS mobile on the latest Apple’s software update but unfortunately, I’m unable to even visit safe and known websites mainly because everytime I fall prey to the endless google image verification captcha but never been able to see any of their images - bus, cars, hydrants or anything for that matter. This has resulted in disappointment for me as I tried even dialling down on my privacy controls to standard from strict but to no avail. I have consented for the technical team to share the analytics of what has happened and offer a solution. I am also posting it here as I could not see any features where I could directly drop an email to the Mozilla/firefox devs and technical teams . Keep up the hard work you are doing to keep us safe online but please try to get the browser spot on with iOS . Unfortunately I have now changed my default browser as safari and downloaded Firefox focus to offer some browser protection by toggling on the extension.

All have a nice day!

Moderator note: Moved from the Firefox Desktop forum to the Firefox for iOS forum.

Open 5 1

how do i get pdfs in black font

Hello I just filled out a pdf and the font or writing came out blue I want it in black is there some where in Firefox i can get it in black w font or writing please … (read more)

Hello I just filled out a pdf and the font or writing came out blue I want it in black is there some where in Firefox i can get it in black w font or writing please Advise thank you

Open 5

Login to server smtp-mail.outlook.com with username XXXXXX@outlook.com failed.

Login to server smtp-mail.outlook.com with username XXXXXX@outlook.com failed. I am having this error I have tried logging back in, can download mail but not send any. A… (read more)

Login to server smtp-mail.outlook.com with username XXXXXX@outlook.com failed.


I am having this error I have tried logging back in, can download mail but not send any. Any ideas? Thank you

Open 4

Yahoo folder creation

Hi, I have a Yahoo account in Thunderbird. Every time I try to create a folder, it doesn't appear immediately. I have to close Thunderbird and reopen it to see the new fo… (read more)

Hi, I have a Yahoo account in Thunderbird. Every time I try to create a folder, it doesn't appear immediately. I have to close Thunderbird and reopen it to see the new folder on my folder list. This doesn't happen with other email accounts, like Gmail or NetworkSolutions, only with Yahoo.

Thank you for any information on how to correct it, or whether other people are having the same problem.

Open 4 1

Gmail All Mail folder does not follow the Retention Settings

I have attached a screenshot of the retention settings for the Gmail All Mail folder. This folder contains emails that have a date nine years ago. Can you tell me if I … (read more)

I have attached a screenshot of the retention settings for the Gmail All Mail folder. This folder contains emails that have a date nine years ago. Can you tell me if I did something wrong in the retention settings?

I thought earlier today it was using the retention settings but I just checked and it is not.

Open 4

Synced data from previous Windows Installation

Hi, I had to reinstall my windows where I thought my Firefox would sync up upon reinstallation. However, nothing would sync up and the best I could do myself was to impor… (read more)

Hi, I had to reinstall my windows where I thought my Firefox would sync up upon reinstallation. However, nothing would sync up and the best I could do myself was to import pretty out-of-date Chrome data. When I to my firefox account and scroll to connected services I see my last PC name with its firefox login. Is there any way to recover that data and import to my current device? I read you kept sync data as encrypted data on your Mozilla servers, so I hope that's a viable solution.

Open 4 10