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Invisible emails

I have had a few emails that did not show up in the inbox listing, so the message count at the top indicated more messages than were listed. Doing a search showed them, a… (read more)

I have had a few emails that did not show up in the inbox listing, so the message count at the top indicated more messages than were listed. Doing a search showed them, and by moving them from the search results to another folder, and then re-searching and moving them back, caused most of them to appear. But not all - I still have a message count of 20, but only 19 listed, see photo 1. Photo 2 shows the hidden email (from Barry Chandler). So the email is there, it's just not visible!

Asked by paul549 2 days ago

Last reply by paul549 1 day ago

Log in attempts go to phishing sites

All of a sudden two of my aol accounts won't sign in. I get a browser screen that looks like an aol sign in window and says to enter my aol log in credentials, but the UR… (read more)

All of a sudden two of my aol accounts won't sign in. I get a browser screen that looks like an aol sign in window and says to enter my aol log in credentials, but the URL is something else. Clearly bogus stuff, and surely attempts at phishing credentials. One other aol account still seems to log in just fine.

Asked by anntms 2 days ago

Last reply by anntms 1 day ago

Sub1/Sub2 folder created on server, Thunderbird says Sub1 doesn't exist

Using IMAP with the latest Thunderbird over Windows 10. When Sieve filters create a folder Sub1/Sub2 using "fileinto :create", most operations in Thunderbird that s… (read more)

Using IMAP with the latest Thunderbird over Windows 10.

When Sieve filters create a folder Sub1/Sub2 using "fileinto :create", most operations in Thunderbird that see that folder tree will trigger a "Mailbox doesn't exist" warning. The Sub1 folder is grey/disabled.

What is the "state" of these folders that causes them to be greyed. That is, what exactly does a greyed folder name indicate to us?

I'd like to know what we need to do from the Thunderbird client side OR the server side, even with Sieve, to make Sub1 a legitimate folder.

Related: Sub2 folders created on the server are not auto Subscribed. What can be done in the client app or on the server to automatically ensure new folders are all Subscribed? The only way I know how to do this is to manually go into the account Subscribe option in Thunderbird, Refresh, select all folders, click Subscribe, then OK/Save.

Similarly : Sub2 folders created on the server are not checked as "When getting new messages for this account, always check this folder" What is the difference between "always checking this folder" and "subscribed"? What can be done in the client app or on the server to automatically ensure new folders are all set to be checked when getting new messages?

As a developer I would be fine with looking at code, creating an Thunderbird addon, or coding some process in the server to change folder settings. But I need to understand exactly how and where these settings are made so that I know what code to write.

Thanks!

Asked by Tony 2 months ago

Last reply by Tony 5 days ago

Syncing contacts with iCloud and Desktop app

I have installed TBSync for my addresses/contacts. Syncing works correctly between Thunderbird and iCloud (both ways). However, new entries created in Thunderbird (altho… (read more)

I have installed TBSync for my addresses/contacts. Syncing works correctly between Thunderbird and iCloud (both ways). However, new entries created in Thunderbird (although correctly syncing with iCloud on the net) do not appear in the Mac Contacts app on the Mac desktop. Strangely, these entries appear on my iPad Contacts app. It is only entries created in Thunderbird that do not sync through to the desktop Contacts app. Yet I can create a new entry in my desktop app and it syncs through to Thunderbird correctly. I can also edit any entry on Thunderbird created on an Apple device and the changes go through to all my devices. It seems that the format used when creating a new entry in Thunderbird is creating a problem in the syncing process between my iCloud account and the desktop app. Any ideas?

Asked by harlin1 19 hours ago

Last reply by harlin1 10 hours ago

115 Splash Screen

I accidentally started the upgrade to 115 and aborted it. The "What's New in Thunderbird 115" now pops up every time I run the "old" version (102.15.1). It is my practice… (read more)

I accidentally started the upgrade to 115 and aborted it. The "What's New in Thunderbird 115" now pops up every time I run the "old" version (102.15.1). It is my practice to close all running apps at night before I have the computer go to sleep mode. Consequently I have this message starting my default browser every time I restart TB. It has become annoying. There must be something I can do to stop this. I looked in all the appdata directories but couldn't find anything obvious. I also looked in the update directory but nothing obvious to me there either. Can you provide a fix for this?

I have not upgraded to 115 because too many people are having problems of one sort or another. I do not want to search for help to patch problems resulting from the upgrade process. When problems settle down a bit more, maybe then.

Asked by pnshldn 1 day ago

Last reply by pnshldn 7 hours ago

Local Folders Trash Not Deleting Empty Folders

I initially had a problem with deleting empty folders from the Local Folders Trash. I found another post, followed the directions and they were gone. I moved a folder t… (read more)

I initially had a problem with deleting empty folders from the Local Folders Trash. I found another post, followed the directions and they were gone. I moved a folder to a different folder as a subfolder and the same files reappeared in the Trash again. These will not delete from the Trash. Thanks for your help.

Asked by 16vw16 5 days ago

Last reply by 16vw16 5 days ago

thunderbird contacts without groups

I've got just one address book with several groups. I can see how many contacts are in each. But how can I locate which contacts have not been assigned to a group? No ex… (read more)

I've got just one address book with several groups. I can see how many contacts are in each. But how can I locate which contacts have not been assigned to a group? No export of contacts or groups helps. Is there a config. file or something that maps the contacts to the groups? The intelligence must be hiding somewhere here.

It would be great if one could display the groups as one can display the address book name in the Address Book tab. Maybe I need to convert groups to address books? Will I be sorry if I try that? With a little testing, functionality seems very much the same.

Many thanks.

Asked by JeanneR 4 hours ago

Last reply by JeanneR 2 hours ago

New 'tabs' & 'windows' locked-up when on NPR's website

Hey Gang -- Has anyone else experienced this? Whenever I'm on NPR's website listening to a radio program, I can't access any other websites on separate tabs or window… (read more)

Hey Gang -- Has anyone else experienced this?

Whenever I'm on NPR's website listening to a radio program, I can't access any other websites on separate tabs or windows. (they simply won't 'load' or even acknowledge any commands)

I find this to be very strange.

If anyone can help with this minor quandary I would be grateful.

Sincerely,

--Art

PS - I am using a PC desktop computer, running Windows 10 and using the latest Firefox version 124.0.2

. .

Asked by artstudio8 1 hour ago

Last reply by artstudio8 20 minutes ago

Youtube playlist stops playing on next video when Firefox has no focus

Hello. I use youtube website as music player quite often (without premium) and play my favorite list of songs. Meantime, when Google started meddling with youtube due to … (read more)

Hello. I use youtube website as music player quite often (without premium) and play my favorite list of songs. Meantime, when Google started meddling with youtube due to their new offer as youtube premium I met two most annoying issues like "are You still watching" dialog and the behaviour where youtube just cleared "repeat list" function without my consent. Both issues was resolved with java scriplets I took from community.

Now I run into third issue but not sure how to diagnose it. If Firefox is in the background, or tab with youtube has no focus the playlists stops from time to time. The moment it stops is when next video should start playing. When browsing on different tab, I can see on Youtube tab that title of the video has changed (to the next video) and even the song started (for 1-2 seconds) then video pauses and word "playing" disappears from tab (normally there should be title on tab and "playing" word under title). It is not "are You still watching" dialog issue because if I move mouse cursor on youtube tab (even without setting focus on it) the player will continue - till next song.

The issue doesn't appear if youtube tab is active. I can't use developer tools in firefox because can't debugging website when tab of the site is not active (at least I don't know how). I tried to find solution with community but with no success. I allowed youtube to play video and sound always without exception in firefox preferences but it is not the solution.

Any tips?

Asked by zygdresze1 1 day ago

Last reply by zygdresze1 1 day ago

Cannot open Thunderbird

I have been a TB user for years. Recently, many problems. Today (for the first time) I can't even launch the program. One I got the error "Cannot open XXCOM" where I u… (read more)

I have been a TB user for years. Recently, many problems. Today (for the first time) I can't even launch the program. One I got the error "Cannot open XXCOM" where I used XX for letters which I can't remember. Then I tried again and got a breakpoint error: "(0x0000003) occurred in the application at location 0x000000006D809898"

Asked by mctangora 2 days ago

Last reply by mctangora 2 days ago

Emails being duplicted

I'm currently using Thunderbird version 115.9.0. For the last several months when I detach, delete or save an attachment, Thunderbird will duplicate the email. I then man… (read more)

I'm currently using Thunderbird version 115.9.0. For the last several months when I detach, delete or save an attachment, Thunderbird will duplicate the email. I then manually delete the duplicate.

This didn't happen the first several years I used Thunderbird. Is there some setting I missed? Any solution to prevent this from happening?

Thanks for any advice.

Asked by bridgerocky 1 day ago

can't find to remove Grow print popup

I accepted this the other day but now don't want it. It is a Print popup & at bottom says Grow I can not find how to remove this. Popup shows this: Unlock the Print… (read more)

I accepted this the other day but now don't want it. It is a Print popup & at bottom says Grow I can not find how to remove this. Popup shows this: Unlock the Print Button!

Sign up to our mailing list to gain access to print this page. Email * I consent to receiving emails and personalized ads. Already have a Grow Account? Switch to Login

Asked by jcluvu22 7 hours ago

thunderbird message folders and sub-folders grey out.

I applied a now-archived solution previously submitted. It made the folder label disappear from the list. I went into subscribe again and the now missing folder label is … (read more)

I applied a now-archived solution previously submitted. It made the folder label disappear from the list. I went into subscribe again and the now missing folder label is there. I had checked subscribe, but it still is not visible when I open TB again.

What is happening to have this assortment of my extensive sub-folder list of messages to become unavailable to me? Can I access what I have pout into these folders through web-mail? I have not seen how to do that.

As you can see in the attached files, the "Daytimer' sub-folder is visible and checked in the Subscribe list, but it is gone in the Folders list. It was in the Folders list before I tries to fix it!

I use TB 115.9.0 (64-bit) on a Windows 10 machine.

Brian

Asked by Brian Minielly 6 hours ago

Printing problem--been getting a printing error the last couple days this message "error occurred while printing".

been getting a printing error the last couple days this message "error occurred while printing". Printer then puts out partial page(s) then stops printing. been trying … (read more)

been getting a printing error the last couple days this message "error occurred while printing". Printer then puts out partial page(s) then stops printing. been trying to print copies of tax forms ( 11 pages)?? page that print shows Firefox in top left corner of page. Today same problem with a four page email print job.

Asked by kmfa1 3 hours ago

Thunderbird tasks and tasklist

I uninstalled Thunderbird on my Windows 10 computer, however when I downloaded and installed it again, I was able to recover most of what I needed from my previous profil… (read more)

I uninstalled Thunderbird on my Windows 10 computer, however when I downloaded and installed it again, I was able to recover most of what I needed from my previous profile, except my task list and tasks.

Having searched every article I was able, I could not find the file extension for tasks and/or task list nor when I do find it how to properly import into my new settings/profile which I am using.

Thank you for your help Rick

Asked by Rick Knopping 3 hours ago

Thunder bird will not show new email. google chrome will not open, or respond

Find our why Google chrome and thunderbird will not respond. This had never happened before. Don't bother emailing me, EMAIL DOES NOT WORK. (Thunderbird and Chrome wil… (read more)

Find our why Google chrome and thunderbird will not respond. This had never happened before. Don't bother emailing me, EMAIL DOES NOT WORK. (Thunderbird and Chrome will not respond. All I get is error message when I enter my password for Chrome.)

Asked by wydd.good 2 hours ago

Attempted to archive email (gone into the black hole)

I used the "A" key on a message in my yahoo account and it did not go to any of the Yahoo archive folders. Can't find it in the trash either. Any ideas about where this m… (read more)

I used the "A" key on a message in my yahoo account and it did not go to any of the Yahoo archive folders. Can't find it in the trash either. Any ideas about where this message might have ended up? Thanks

Asked by okcharlie 6 hours ago

how do i make my firefox multi account container thing open links from external applications in the container of my choosing, rather than auto opening in no container?

how do i make my firefox multi account container thing open links from external applications in the container of my choosing, rather than auto opening in no container? … (read more)

how do i make my firefox multi account container thing open links from external applications in the container of my choosing, rather than auto opening in no container?

Asked by astrovink 6 days ago