Showing questions tagged: Show all questions

Github is not rendering correctly

When I open github it loads incorrectly as shown in the picture, after I press F5 to reload the site load fine. I have tried deleting cookies and I am using any ad-blocke… (read more)

When I open github it loads incorrectly as shown in the picture, after I press F5 to reload the site load fine. I have tried deleting cookies and I am using any ad-blocker. Any help? Thanks.

Asked by Guidodi 5 days ago

Last reply by Guidodi 3 days ago

My bookmarks wont recover from my mozilla account

My computer messed up today and i had to recover it, but i didnt get to save my bookmarks. I've had a mozilla account since 5/2/2024 (i think, thats at least what it says… (read more)

My computer messed up today and i had to recover it, but i didnt get to save my bookmarks. I've had a mozilla account since 5/2/2024 (i think, thats at least what it says was the date i made my password) and i've saved a lot of bookmarks i cannot lose.

i forgot what email i had made it with tho, so i created a couple of new mozilla accounts and idk if that has messed up the profiles i'm using? i read the mozilla guide on bookmarks and i have like 3 profiles under "profile:default-release" (my settings are in danish, idk if that's what its called in english). but i cant tell which one it is? furthermore, when i click on "manage bookmarks" i get to this place that says something about bookmarks saved on html or something - which i know i havent done.

oh also, before any of that, the first thing i did was synchronize my google chrome bookmarks with firefox and idk if that has messed something up?

Asked by nivar 4 days ago

Last reply by nivar 2 days ago

Links from New Outlook desktop app open in container tab by default but ideally shouldn't

Hi all! I am using Firefox Multi-Account containers with Firefox 120.0.1 (64-bit) and the New Outlook desktop client with Windows 10(*). I have more than one Office 365/… (read more)

Hi all!

I am using Firefox Multi-Account containers with Firefox 120.0.1 (64-bit) and the New Outlook desktop client with Windows 10(*). I have more than one Office 365/Outlook account, so I use different containers for each account.

Whenever I click on any link in New Outlook, it opens in one of my Firefox containers rather than in a default No Container tab.

Unfortunately, it opens in a container where I am logged into a different Office365 account than the one I use for the desktop client. This means any Office or organisation-specific links fail to work unless I copy and paste the link across.

Is there some way to force Outlook to open these tabs as No Container?

Thanks, penguinoid

(*) I'm using a university owned/managed computer and they've disabled the option to update to Windows 11

Asked by Penguinoid 3 months ago

Last reply by Penguinoid 5 days ago

Spaces between words

When I go to sites like google or bing, ect... I used to be able type multiple spaces between words now it only lets me type 1 space between words. Multiple spaces makes … (read more)

When I go to sites like google or bing, ect... I used to be able type multiple spaces between words now it only lets me type 1 space between words. Multiple spaces makes it easier to cut and paste when I'm doing multiple searches

Asked by Thomas Duncan 6 days ago

email

I have used Firefox as my browser for many years and lately my emails won't open or if they do it is very slow sometimes and won't allow me to delete emails. Not sure wh… (read more)

I have used Firefox as my browser for many years and lately my emails won't open or if they do it is very slow sometimes and won't allow me to delete emails. Not sure why this is happening and I asked by email provider and they told me to follow some instructions about fining the menu button of Firefox which I couldn't find then he gave me a link and I tried to follow but was unable to make any progress. I use spectrum email services

Asked by shellbell54 4 days ago

FF can't accept embedded links in Word Press

FF has been the browser of choice for me for years. Word Press has been the weblog platform of choice for almost as long. Recently, however, FF won't accept embedded li… (read more)

FF has been the browser of choice for me for years. Word Press has been the weblog platform of choice for almost as long. Recently, however, FF won't accept embedded links in new posts.

If I try to create an embedded link, the link text box flickers and won't allow the text for the link to be inserted.

At the suggestion of WP, I cleared the FF cache - to no effect.

I decided to try posting through another browser, Chrome. It worked fine.

Chrome could be a workaround for this, but I'd much prefer to use FF.

Any ideas?

Thanks,

DMS

PS I use Windows 11, latest upgrade, and the latest version of FF

Asked by rangerdon 1 week ago

Last reply by rangerdon 6 days ago

Firefox security

I used Malwarebyte scan to check for my digital footprint and it showed Firefox , spotify and another program , it also identified one password that was out there ! … (read more)

I used Malwarebyte scan to check for my digital footprint and it showed Firefox , spotify and another program , it also identified one password that was out there ! Does this mean that Firefox on my PC/Phone is insecure ? or are they trying to get me to use their software ?

Asked by gledhill199 5 days ago

Crashes and bugs after last update

My Firefox recently updated to version 124.0.2. Afterwards my taskbar shortcut broke, so I pinned a new one manually (right-clicked Firefox in start menu > open file l… (read more)

My Firefox recently updated to version 124.0.2. Afterwards my taskbar shortcut broke, so I pinned a new one manually (right-clicked Firefox in start menu > open file location.) When I opened Firefox it had reset the primary profile to be default, so I changed it back to my BetterFox profile. Since then I've run into several oddities, such as Firefox crashing when it's running in the background, getting an error saying "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window," when I try to open it, invisible shortcuts in my taskbar(see image) and my bookmark visibility resetting from always to only in new tab every time I start up Firefox. Please help me.

Asked by KeyLimePie 5 days ago

Last reply by KeyLimePie 4 days ago

unable to update Firefox browser

I have windows 11 and the firefox 124.0.2 browser. I cannot update to the latest version of Firefox. I receive an error message "failed to update". I've uninstalled an… (read more)

I have windows 11 and the firefox 124.0.2 browser. I cannot update to the latest version of Firefox. I receive an error message "failed to update". I've uninstalled and reinstalled the browser, ran the install utility selecting update, nothing seems to work. Please help

Asked by rpm3110 4 days ago

Trash Folder missing after last update

After last update, Missing "TRASH" folder and only have Junk Folder that everything is put in and marked as "Junk". Then those messages are all marked as "junk" automatic… (read more)

After last update, Missing "TRASH" folder and only have Junk Folder that everything is put in and marked as "Junk". Then those messages are all marked as "junk" automatically that may not be Junk. Tried to create subfolder named "Trash" and will not allow. Windows 10, 64 bit Dell laptop I-5 Inspiron 5759.

Asked by dsks 3 months ago

Last reply by dsks 4 days ago

Install Offline Language File

After installing Thunderbird i had first download problems for new Firefox Versions. I tested around, installed everything new and found the solution. Somehow the Mainten… (read more)

After installing Thunderbird i had first download problems for new Firefox Versions. I tested around, installed everything new and found the solution. Somehow the Maintenance Service didn`t work properly on my machine and after deinstalling and restarting i can update firefox again. Problem remains: When trying to install Offline Languages , see picture, i get the message that it does not work. I tried everything possible, including reinstalling and deleting all old profiles (was a lot of work). Any ideas?

Asked by Phyto 1 week ago

Last reply by Phyto 4 days ago

Trying to get Yahoo.com added to task bar from desktop

I have Yahoo.com on my desktop which takes me to my email account. I would like to get it on my task bar but when I try and move it down it is adding it to Firefox on th… (read more)

I have Yahoo.com on my desktop which takes me to my email account. I would like to get it on my task bar but when I try and move it down it is adding it to Firefox on the task bar. I can't seem to get it down there to stay

Asked by Larry/Nancy Jones 4 days ago

Firefox and authenticated ZScaler in corporate setup

Hi, Following https://support.mozilla.org/en-US/questions/1199797 where I can't reply. The provided solution isn't enough (in my case, the certificate was already there,… (read more)

Hi, Following https://support.mozilla.org/en-US/questions/1199797 where I can't reply.

The provided solution isn't enough (in my case, the certificate was already there, although there were intermediate certificates without websites allowed - I added that trust, as well as imported more corporate root certificates but I'm not sure any of this was necessary).

Anyway, many web pages didn't work, as all http requests beyond the original one were redirected through zscaler proxy 2-factor auth. All js, css, images came back with a 307 and the corporate authentication page, immediately followed by a call to the redirection, coming back as 200 ... but with the same auth page. I saw that the original request (the base html) was always sent with "ssm_au_c" cookie but page resource requests were not.

I did solve the issue. I had to change the tracking protection options from "Standard" to "Custom" and uncheck "Cookies". Now everything works.

I don't really need an answer but, as others may have the issue and I can't post in the original thread (which is archived), I figured that I should post it somewhere. However, if there is a way to keep tracking protection in place and only add an exception for ZScaler, that'd be great. Adding "zscalerthree.net" in the exceptions didn't do the trick.

Asked by Keorl 5 days ago

DRM Widevine media issue

Hi, I can't read some DRM protected media anymore (Prime video, Spotify) in Firefox in Windows10. The error I get say that firefox doesn't have Widevine installed (but i… (read more)

Hi, I can't read some DRM protected media anymore (Prime video, Spotify) in Firefox in Windows10.

The error I get say that firefox doesn't have Widevine installed (but it does).

I can read the content with other browsers (Brave) so the problem is not Windows Media Foundation i guess?

What I already tried:

-untoggling/toggling Widevine in plugins

-reinstalling firefox and using a new profile

-using Firefox Nightly

-removing the drm folder from the profile and relaunching firefox


Output of the console:

 navigator.requestMediaKeySystemAccess promise rejected 0x80530009 'Key system is unsupported'

14:30:04.665 MediaKeySystemAccess::GetKeySystemStatus(com.widevine.alpha) result=available msg= 14:30:04.665 navigator.requestMediaKeySystemAccess promise rejected 0x80530009 'Key system configuration is not supported' 14:30:04.671 MediaKeySystemAccess::GetKeySystemStatus(com.widevine.alpha) result=available msg= 14:30:04.671 navigator.requestMediaKeySystemAccess promise rejected 0x80530009 'Key system configuration is not supported' 14:30:04.676 MediaKeySystemAccess::GetKeySystemStatus(com.widevine.alpha) result=available msg= 14:30:04.676 Calling navigator.requestMediaKeySystemAccess() (at https://www.primevideo.com/region/eu/) without passing a candidate MediaKeySystemConfiguration containing audioCapabilities or videoCapabilities is deprecated and will soon become unsupported. eu 14:30:04.676 navigator.requestMediaKeySystemAccess promise rejected 0x80530009 'Key system configuration is not supported' 14:30:05.692 Trying to play Widevine with no Windows Media Foundation. See https://support.mozilla.org/kb/fix-video-audio-problems-firefox-windows ref=atv_hm_hom_c_OB0766a6_brws_1_1 14:30:06.444 Request context not found for requestId: 5913 tswebextension.js:6978:29 14:30:06.687 navigator.requestMediaKeySystemAccess promise rejected 0x80530009 'Key system is unsupported' 14:30:06.687 MediaKeySystemAccess::GetKeySystemStatus(com.widevine.alpha) result=available msg= 14:30:06.687 navigator.requestMediaKeySystemAccess promise rejected 0x80530009 'Key system configuration is not supported' 14:30:06.687 MediaKeySystemAccess::GetKeySystemStatus(com.widevine.alpha) result=available msg= 14:30:06.687 navigator.requestMediaKeySystemAccess promise rejected 0x80530009 'Key system configuration is not supported' 14:30:06.687 MediaKeySystemAccess::GetKeySystemStatus(com.widevine.alpha) result=available msg= 14:30:06.687 Calling navigator.requestMediaKeySystemAccess() (at https://www.primevideo.com/region/eu/detail/XXXXXXX) without passing a candidate MediaKeySystemConfiguration containing audioCapabilities or videoCapabilities is deprecated and will soon become unsupported. ref=atv_hm_hom_c_OB0766a6_brws_1_1 14:30:06.687 navigator.requestMediaKeySystemAccess promise rejected 0x80530009 'Key system configuration is not supported' 14:30:06.726 Trying to play Widevine with no Windows Media Foundation. See https://support.mozilla.org/kb/fix-video-audio-problems-firefox-windows


Any ideas?

Asked by Gwenolé COUIX 6 days ago

Last reply by Gwenolé COUIX 6 days ago

My spellcheck languages keep disappearing

Every time I restart firefox, my spellchecker languages disappear, leaving me only with one - the addons are still installed, they're just not available to be selected. E… (read more)

Every time I restart firefox, my spellchecker languages disappear, leaving me only with one - the addons are still installed, they're just not available to be selected. Even now I can't spellcheck in english. Please help.

Asked by von Boomslang 6 days ago

Last reply by von Boomslang 3 days ago

Youtube playlist stops playing on next video when Firefox has no focus

Hello. I use youtube website as music player quite often (without premium) and play my favorite list of songs. Meantime, when Google started meddling with youtube due to … (read more)

Hello. I use youtube website as music player quite often (without premium) and play my favorite list of songs. Meantime, when Google started meddling with youtube due to their new offer as youtube premium I met two most annoying issues like "are You still watching" dialog and the behaviour where youtube just cleared "repeat list" function without my consent. Both issues was resolved with java scriplets I took from community.

Now I run into third issue but not sure how to diagnose it. If Firefox is in the background, or tab with youtube has no focus the playlists stops from time to time. The moment it stops is when next video should start playing. When browsing on different tab, I can see on Youtube tab that title of the video has changed (to the next video) and even the song started (for 1-2 seconds) then video pauses and word "playing" disappears from tab (normally there should be title on tab and "playing" word under title). It is not "are You still watching" dialog issue because if I move mouse cursor on youtube tab (even without setting focus on it) the player will continue - till next song.

The issue doesn't appear if youtube tab is active. I can't use developer tools in firefox because can't debugging website when tab of the site is not active (at least I don't know how). I tried to find solution with community but with no success. I allowed youtube to play video and sound always without exception in firefox preferences but it is not the solution.

Any tips?

Asked by zygdresze1 3 days ago

Last reply by zygdresze1 3 days ago

my Bookmark is not syncing after logging gmail ID on New win-10 machine

Dear Firefox team. My Laptop OS was dead, I unable to syncing my bookmark on new windows-10 OS and logging with gmail account. how can i get the syncing bookmark on my … (read more)

Dear Firefox team.

My Laptop OS was dead, I unable to syncing my bookmark on new windows-10 OS and logging with gmail account.

how can i get the syncing bookmark on my laptop.

can anyone help me. my bookmark is very important and up to date till last week.

Version : 24.0.2 (64-bit https://prnt.sc/jY-u_50dt2b7

Asked by Sheraz Ali 3 days ago