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I have enabled Ai on my Microsoft PC using Firefox latest Version 148 and yet Ai will not provide any information. Please help!

Hello. I love my Firefox but the latest Version 148 has removed Ai from providing any information when I search for anything in the search bar. I have went to my settings… (read more)

Hello. I love my Firefox but the latest Version 148 has removed Ai from providing any information when I search for anything in the search bar. I have went to my settings and enabled Ai to work and everything below says available, but no matter what I try to look for, Ai just says its 'thinking'. Please help! Thank you.

Asked by lennysdocksideservice 6 days ago

Created outlook.com account within last 2 weeks, can get messages, can NOT send messages, have looked for solutions here and on internet, no luck.

Can not send emails to a newly created outlook.com (free) account. Have tried dozens of different settings, approaches. My current setup: - windows 10 - thunderbird 14… (read more)

Can not send emails to a newly created outlook.com (free) account. Have tried dozens of different settings, approaches.

My current setup:

 - windows 10
 - thunderbird 140.8.0esr (64-bit),  numerous previous versions also do not work
 - outlook.com (free) account mail provider
 - POP3 enabled (tried IMAP enabling also) on outlook.com account
 - no 2FA or 2FA enabled on outlook.com account, no difference
 - outlook.com web access works fine
 - followed instructions in mozilla support article Microsoft OAuth Authentication and Thunderbird in 2024 
      (https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202)
 - have done a fresh install on a new machine without an existing profile.
 - have tried various microsoft servers, have tried oauth2, normal password
 - thunderbird account creation works just fine.
 - server settings and SMTP settings match as recommended by support article noted above
    SMTP server settings
        server name: smtp-mail.outlook.com  
        port: 587
        connection: STARTTLS
        authentication: OAUTH2
        user:  xxxxxxxx@outlook.com

symptoms:

 - receiving(downloading) emails works fine.
 - sending emails fails with following messages
     Login to server smtp-mail.outlook.com with username  xxxxxx@outlook.com    failed    followed by 
           Unable to authenticate to Outgoing server (SMTP) . Please check the password and verify the 
             'Authentication method' in 'Account Settings | Outgoing server (SMTP)'

Many people seem to be having this issue with no resolution.

Please help.

Asked by tbirdUser_t3 1 week ago

Last reply by tbirdUser_t3 1 day ago

Thunderbird and Firefox overlap hided taskbar

Hi When Thunderbird is started maximized it overlap taskbar if is set to hide and taskbar won't show until Thunderbird is minimized and maximized. Another way is to press… (read more)

Hi

When Thunderbird is started maximized it overlap taskbar if is set to hide and taskbar won't show until Thunderbird is minimized and maximized. Another way is to press the Win key two times. Then the hided taskbar can be shown/use. The same thing happens to Firefox. Only when is first started. Then if Firefox is minimized and maximized, press Win key two times, press F11 two times then the hided taskbar show/hide normal.

It is a setting that can be changed to start Thunderbird and Firefox in full screen and do not overlap hided taskbar?

Asked by bogdan 1 week ago

Last reply by bogdan 11 hours ago

Installation aborted because the add-on appears to be corrupt.

Since Firefox updated to version 148.0 it has broken my ability to download any extension and I get that Installation aborted message for any extension I try to download.… (read more)

Since Firefox updated to version 148.0 it has broken my ability to download any extension and I get that Installation aborted message for any extension I try to download.

It also broke my ad blocker, ublock origin, when it updated to 148.0

Asked by Jdog 6 days ago

Last reply by Jdog 6 days ago

I cannot send a newsgroup message

I am trying to connect to usenet via my news.newshosting.com account. I can read the newsgroups ok but cannot send a reply for some reason. I get "user posting not allow… (read more)

I am trying to connect to usenet via my news.newshosting.com account. I can read the newsgroups ok but cannot send a reply for some reason. I get "user posting not allowed" followed by " Sending of the message failed. The message could not be posted because connecting to the news server failed. The server may be unavailable or is refusing connections. Please verify that your news server settings are correct and try again."

Asked by brucelove 6 days ago

Last reply by brucelove 6 days ago

I am currently unable to send emails using BT mail when on Firefox Browser (it still works with Google!)

The email address box does not accept the email address and comes up with an error message. The only way to send an email is to use a different browser ie Google. Emails … (read more)

The email address box does not accept the email address and comes up with an error message. The only way to send an email is to use a different browser ie Google. Emails are still received as normal on Firefox / BT mail

Asked by Louscannon3 5 days ago

Last reply by Louscannon3 4 days ago

after the last update the restore previous session button is no longer there.

i had multiple tabs set up in multiple groups and i used yo restore these every day when i rebooted every morning and all that is lost to me now. i can see that the group… (read more)

i had multiple tabs set up in multiple groups and i used yo restore these every day when i rebooted every morning and all that is lost to me now. i can see that the groups are there but can no longer use them. how can i uninstall mozilla firefox

Asked by jaMESTHEYOUNGER 4 days ago

Cannot send email via Thunderbird - suddenly

I've checked and double check as well has changed the outgoing settings from 465 to 587. Nothing works. Help148.0 Sending of the message failed. An error occurred while… (read more)

I've checked and double check as well has changed the outgoing settings from 465 to 587. Nothing works. Help148.0 Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: resomta-h2p-555627.sys.comcast.net resomta-h2p-555627.sys.comcast.net Excessive failed authentication, ESMTP server temporarily not available.

Asked by John Beeman 4 days ago

Unable to use OAuth2 to add a @hotmail.com account

I am setting up Thunderbird on a Win10 machine, and am having a lot of trouble adding accounts that I did not have on the two Win11 machines I have set the same accounts … (read more)

I am setting up Thunderbird on a Win10 machine, and am having a lot of trouble adding accounts that I did not have on the two Win11 machines I have set the same accounts up on.

When adding my 2 GMail accounts, after clicking "Allow" on the OAuth popup the button would go grey the window would stay open and not close, and the account would not be added.

Changing the general.useragent.compatMode.firefox option to TRUE allowed me to progress and finally add those accounts.

I am now having the same trouble with my @hotmail.com account. When I add the account, the dark blue OAuth window pops up, but is completely empty, and there is nothing more I can do.

Things I have tried

  • Reverting the above config change
  • Checking that cookies and JavaScript are enabled
  • Checking there is no saved password
  • Used both the Account Hub and the default dialog, with the same effect.

Thanks in advance!

Asked by xenobytezero 3 weeks ago

Last reply by xenobytezero 6 days ago

My main firefox profile was trashed by a cache cleaner program and now I need my open tabs back

Hello, I was using a cleaner program called "Cleaner One Pro" and I mistakenly let it clean my main firefox profile, and then I backed up my system afterward, unknowingly… (read more)

Hello, I was using a cleaner program called "Cleaner One Pro" and I mistakenly let it clean my main firefox profile, and then I backed up my system afterward, unknowingly overwriting my recent backup. When I tried running firefox again, it had regressed to an earlier snapshot of my profile and was reloading all my tabs as well. Also, all my previous sessions and my history was all erased. This program should not have erased those, and if it had not, I could have simply let the tabs reload and been fine. So my profile was left in an earlier state with no way to recover current tabs. I have many, many, many open tabs on firefox, which has NEVER been a problem whatsoever. All my tabs were in an earlier version. I, however, found that firefox had made a partial backup of my profile into another folder in the same folder as my profile, but this backup was not complete, and trying to use it as a complete profile resulted in only a few tabs open at all, worse than even before. But this limited backup included my complete, current history. Are there any other file or files in this limited profile backup that I could use to restore my open tabs? I am using the absolute latest and newest version of firefox. My sessions and similar files are missing from both folders. It seems this funny little partial profile backup was made, and I was hoping there was a way to restore my open tabs from this little, smaller, partial firefox backup profile folder. Has anyone ever seen this, and how can I recover?

As of now, I restored an 11-day old profile and was able to import my new history into that using an extension, and if worst came to worst, I could at least recover my history and all the sites in that time of the missing 11 days I had went into, but I was hoping to recover my current tabs from that time as well. In this limited profile backup folder that exists next to the profile folder that was trashed, Is there any other file besides the session files that could have stored my open tabs, that I somehow didn't see or know about, which I could use to get my tabs back? I would willingly let firefox reload my tabs if possible to restore them as they were before this happened.

Thank you very much,

Gino Costa

p.s. you can email me at [edited email from community support forum] if you have any answers

Asked by GCosta 5 days ago

Get All New Messages and Shift + F5 don't work in Thunderbird

Doesn't matter if I click File -> Get All New Messages or press Shift + F5 nothing happens and I don't get emails. Have to check each email account one by one. Downgra… (read more)

Doesn't matter if I click File -> Get All New Messages or press Shift + F5 nothing happens and I don't get emails. Have to check each email account one by one. Downgrading all the way to version 78 didn't help. What can be wrong?

Also I've tried installing a special add-on to get all new message: https://addons.thunderbird.net/en-US/thunderbird/addon/get-all-mail-button-for-tb78. But it's not working either. Just nothing happens when I press the button provided by the add-on.

Asked by Олег Меркурьев 5 days ago

Login failed. authentication failed to server imap.mail.yahoo.com

Continuation of my prior post: https://support.mozilla.org/en-US/questions/1516342 Thunderbird has a routine problem with being unable to log into various mail servers. … (read more)

Continuation of my prior post: https://support.mozilla.org/en-US/questions/1516342

Thunderbird has a routine problem with being unable to log into various mail servers. I have four accounts and they all seem to share this problem.

Most recent update: I've tested this in Windows Safe Mode, and the problem has not appeared. Since I can't do any useful work in Safe Mode, it's hard to give it a thorough test, but so far so good. Also, I have removed AVG antivirus because it was redundant. I have seen no improvement since it was removed.

Can this problem be resolved?

Asked by raypackard 1 month ago

Last reply by raypackard 6 days ago

Ready to Switch from Mozzilla - Last Try

What seems like ages ago Firefox stopped displaying bookmarks I addition it would not add new bookmarks nor restore the existing ones. I've gone through all of the corr… (read more)

What seems like ages ago Firefox stopped displaying bookmarks I addition it would not add new bookmarks nor restore the existing ones. I've gone through all of the corrective procedures listed on and off but nothing works. As a final attempt I deleted the program and reinstalled it. No change. It seems to me that perhaps a missing file from another program or system is missing. Maybe!

I have been using an alternate system for some time. When installed it had no problem finding all of the Firefox bookmarks and placed them on the menu bar as "Firefox Bookmarks". I have no issues with using them but all new ones are stored in the current browser. Thus the new ones do not go into the folders previously set up. I've avoided moving them manually to the new system due to the volume but I am ready to bite the bullet.

I prefer Firefox but it's just not working.

Can anyone save Firefox for me.

Asked by ejkeuck 3 days ago