Showing questions tagged:

Stored Gmail email are empty

I use Thunderbird to store loacally some email from gmail and delete it from the online server. Until october last year it was working flawless, to day I need to read an … (read more)

I use Thunderbird to store loacally some email from gmail and delete it from the online server.

Until october last year it was working flawless, to day I need to read an old email and I discovered that locally since october of some email is only stored the subject and somtime I only have the ticker that increase in the stored email email, but there is either not title or subject. I didn't change any setting in my computer or in the antivirus,, the only thing is that I perform the update of thunderbird as usual. Is it possible to recover these emails or they are gone forever?

Best regards

Open 2 54

Email List Columns Changing Widths on Thunderbird re-Opening

I'm running Thunderbird 140.5.0esr (32-bit) on Windows 10 Pro Build 19045. After the last few updates the columns in the email listings are changing widths from what I'v… (read more)

I'm running Thunderbird 140.5.0esr (32-bit) on Windows 10 Pro Build 19045. After the last few updates the columns in the email listings are changing widths from what I've set them, this seems to happen after I close then reopen Thunderbird; which I'm having to do more often these days to resolve weird calendar malfunctions. For instance, the data column would appear so narrow that only the month/day show with "..." at the end, when I know I've looked at this yesterday with the full view of the date and time showing. I've reviewed my options and I've set them individually, set them globally and it makes no difference. Of course I've rebooted, etc. I have over a hundred local folders and they all change differently, of course some look the same but others don't. Most have the same column headings selected but it doesn't seem to matter. Some have the "Correspondents" column selected but many don't.

This is very irritating and I'd like to know why Thunderbird is doing this, and more importantly, how can I prevent this behavior in the future. Thanks,

Open 24 126

Thunderbird misspells email with Auto-complete

I start to make a new email message. I start typing in the recipient's email. Auto-complete finishes the address but misspells it. The recipient's email in all the addre… (read more)

I start to make a new email message. I start typing in the recipient's email. Auto-complete finishes the address but misspells it. The recipient's email in all the address lists have it correctly. I recently saw the light and came over from Outlook. I imported my Outlook address list. It was correct in Outlook. Newest version of Thunderbird. thunderbird-MSIX - 1.0

Open

moved to a different disk drive

I have moved my Thunderbird data from drive C:\xxx\Thunderbird to N:\xxx\Thunderbird. The Thunderbird program remains on "C:\Program Files\Mozilla Thunderbird" How do I t… (read more)

I have moved my Thunderbird data from drive C:\xxx\Thunderbird to N:\xxx\Thunderbird. The Thunderbird program remains on "C:\Program Files\Mozilla Thunderbird" How do I tell Thunderbird to find its data on the N: drive?

     Thank you,    Art Lieberman
Open 12 9

Cannot send emails from Sympatico with T-bird anymore....

Hi. Since the last 2 updates, my Bell sympatico email through T-bird cannot SEND anymore emails (No errors are given but the email never comes through). I can receive ema… (read more)

Hi. Since the last 2 updates, my Bell sympatico email through T-bird cannot SEND anymore emails (No errors are given but the email never comes through). I can receive emails without issue and when I use another tool (like Outlook or go directly through my browser, the sympatico emails come through) I attached the settings for the SMTP in a screenshot if that could help.

Any idea how to fix this?

Tx, Robert Z.

Open 8 72

In Thunderbird can archived messages be sorted by date archived?

I accidentally archived multiple messages today that I had deliberately kept in my inbox for attending to later. My archive folder is set to "All Mail" unfortunately. Can… (read more)

I accidentally archived multiple messages today that I had deliberately kept in my inbox for attending to later. My archive folder is set to "All Mail" unfortunately. Can I sort the messages in All Mail by date archived? It will be a massive task for me to find them otherwise as the messages I want to retrieve are up to 2 years old

Open 1

Filter Problem

Hi, On one of my accounts I have an enabled filter for incoming messages consisting of a Tag + Copy + Delete (see screenshot) When a new message arrives, the filter is ex… (read more)

Hi,

On one of my accounts I have an enabled filter for incoming messages consisting of a Tag + Copy + Delete (see screenshot) When a new message arrives, the filter is executed TWICE (see screenshot of the log) , the copied message arrives TWICE at the destination (once tagged, once NOT tagged). In the deleted folder of the source there is only one message.

What might be gong on ? Why is the filter executed twice ?

PS : I also tried Tag + Move instead of Tag + Copy + Delete

Open

New email notification box is showing up on wrong monitor

Ever since one of the recent updates, my new email notification box is showing up on wrong monitor. I have a 2 monitor setup, the notification box is now showing up on th… (read more)

Ever since one of the recent updates, my new email notification box is showing up on wrong monitor. I have a 2 monitor setup, the notification box is now showing up on the second monitor. I have tried turning the option off and back on but makes no difference.

Open 2

New mail notifications showing on wrong monitor

I'm on a new Windows 11 desktop with two monitors. Everything's been working just fine up until around 26th April (two weeks ago) when the native Thunderbird new mail not… (read more)

I'm on a new Windows 11 desktop with two monitors. Everything's been working just fine up until around 26th April (two weeks ago) when the native Thunderbird new mail notifications started appearing in my second monitor, rather than my main display. I had made no changes at all myself.

I've been through all the fixes suggested via Google (toggling the displays; checking Windows notification settings), but none of those fixes have made any difference. I switched to using Windows system notifications for a while, but I really don't like them.

Might this be something in a Thunderbird update itself? It just doesn't seem to be detecting the primary monitor at all. All my other app notifications continue to show on the primary display.

Has anyone else encountered this or have any other solutions I could try?

Thanks, Averill

Open

Mail to Gmail Accounts Goes To Spam Folder

My business has two domains. I can send email to a Gmail account holder using the primary domain with no issues. But amy emails from what I call the "secondary" domain … (read more)

My business has two domains. I can send email to a Gmail account holder using the primary domain with no issues. But amy emails from what I call the "secondary" domain below are treated as spam. This occurs with two different email addresses using the secondary domain.

Both domains are hosted with Bluehost. Exhaustive research has revealed the following:

  • Settings in Thunderbird are exactly the same, e.g. ports, security, SSL/TLS, etc. for each domain.
  • There is no subject line or content that could possibly be regarded as spam.
  • MXToolbox indicates that the secondary domain is not on any blacklist.
  • Extended support via Bluehost reveals that SPF, DKIM, and DMARC records are all correct.
  • Email sent to a Gmail account using the CPanel (Roundcube) is not flagged as spam. Only emails sent via Thunderbird are flagged.
  • Emails sent to a Gmail account from the secondary domain using my mobile phone, but still on the same network/IP address, are not flagged as spam.
  • If I first send an email to one of the secondary domain emails FROM Gmail, then reply to it, the reply is not flagged as spam.

After many hours of head scratching (and later, head banging), I am pretty much at my wit's end with this problem. I'm an electronic engineer but this one is definitely out of my wheelhouse. Any help would most certainly be appreciated!

Thanks in advance, Don

Open

Password

I'm trying to re-establish my Thunderbird account after having to re-install Windows. I get to a screen titled "Account Hub" that asks me to add my e-mail address and pa… (read more)

I'm trying to re-establish my Thunderbird account after having to re-install Windows. I get to a screen titled "Account Hub" that asks me to add my e-mail address and password. I don't have or recall a password and the screen does not allow an option to recover a password or create a new one.

Open 2

How do I make Thunderbird automatically close the 'original' message when I click Reply or Forward?

The summary says it - How do I make Thunderbird automatically close the 'original' message when I click Reply or Forward? Outlook does this, and I find it odd that Thunde… (read more)

The summary says it - How do I make Thunderbird automatically close the 'original' message when I click Reply or Forward?

Outlook does this, and I find it odd that Thunderbird does not have a toggle for this. I find that I end up the day having to close out a dozen or so 'original' messages...

Please tell me there is a switch somewhere! :)

John

Open

Cannot send or receive email in thunderbird

Cannot send or receive email all of sudden in Thunderbird. When I the click the messages icon, nothing happens, and I get "Could not connect to server mail.twc.com; the c… (read more)

Cannot send or receive email all of sudden in Thunderbird. When I the click the messages icon, nothing happens, and I get "Could not connect to server mail.twc.com; the connection was refused". When trying to send a m,message I get "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) mail.twc.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again." No settings were changed and everything was fine when I put the computer to sleep. This happens on both a Win 7 and 11 machine Email is a Time Warner (now Spectrum) Road Runner account (twc.com). Spent an hour with Spectrum, and they say this is a third party (Thunderbird) issue. A friend has the same setup, and is having the same problems that started at the same time. Win 11 version 150.02 Win 7 115.18.0 (latest available for win 7)

Appreciate any help....
Open 4 2 9

"Thunderbird can't connect to the server"

I'm getting "Thunderbird can't connect to the server" message, so I can't download messages. However, a message or two will finally download 1-2 hours later. Same proble… (read more)

I'm getting "Thunderbird can't connect to the server" message, so I can't download messages. However, a message or two will finally download 1-2 hours later.

Same problem on 2 laptops, both running Windows 11. But I know my emails are coming in as I can view them via Spectrum webmail. So the problem isn't the Spectrum servers.

I've logged out and back into Thunderbird, and have re-booted my laptops. No luck. What to do?

Also, is there a place to report problems directly to Thunderbird?

Thanks for any help.

Open 11 2

adding an email

I am trying to add an email address to thunderbird it is an outlook email address [edited]@outlook.com I have checked the address and the password and both are correct ho… (read more)

I am trying to add an email address to thunderbird it is an outlook email address [edited]@outlook.com I have checked the address and the password and both are correct however thunderbird says that the configuration is incorrect and will not accept it. also I have it open in another browser window will that cause problems ?

Open

Lost Thunderbird connectivity on Spectrum today 5/9/26

All of a sudden today I'm getting the message "could not connect to server mail.twc.com; the connection was refused." So, I'm unable to send/receive email. I called Spe… (read more)

All of a sudden today I'm getting the message "could not connect to server mail.twc.com; the connection was refused." So, I'm unable to send/receive email. I called Spectrum and they said go to Spectrum.net. Yes, I was able to get my email that way, but that eliminates the ease of using Thunderbird. I've read all the messages about this issue, including changing various settings, but none have helped. Spectrum says nothing has changed on their end and it must be a Thunderbird issue. My current settings are: Incoming: Server Type: POP Mail Server Server Name: mail.twc.com Port: 110 User Name: [my email address] Connection security: None Authentication method: Password, transmitted insecurely

Any other suggestions?

Open 2 1 18

I just deleted all my email archives

I'm using TB 150.0.2 on a Mac with the latest update of MacOS. I just deleted all of my archived emails, thinking it was stuff that I had sent to trash. I.e. I deleted a… (read more)

I'm using TB 150.0.2 on a Mac with the latest update of MacOS.

I just deleted all of my archived emails, thinking it was stuff that I had sent to trash. I.e. I deleted all archives, then emptied trash. Only after I did that did I realize that I had deleted things I want to save.

I'm pretty sure there's no way to undo emptying the trash, but I use Time Machine to back up. If I open time machine and go to the most recent back-up, I should be able to get everything back, right?

What folder (or folders) should I restore from a Time Machine back-up?

Open 3 18

I have, in effect, installed Thundebird on a new computer, but my attempts to setup my account aren't working.

I have created an account instance in account settings, and the "Test connection to server" says it is OK, but when I go to the mail tab the get messages button and New M… (read more)

I have created an account instance in account settings, and the "Test connection to server" says it is OK, but when I go to the mail tab the get messages button and New Message are grayed out an NO accounts are listed in the "folders" area. Not does it ever ask for my password to the SMTP server I have selected. I have an existing account with my own email service (Hover), and MUST connect to that. This is critical, as I need my e-mail to accomplish necessary activities.

Open 8 9