All Products Support Forum

Every time I restart firefox, my spellchecker languages disappear, leaving me only with one - the addons are still installed, they're just not available to be selected. Even now I can't spellcheck in english. Please help.

when i write a new mail i have this kind of letters , by sent or received mail, the letters are different, see my two screenshots. how can i install that the letters in a written mail are the same in each group?

When trying to install any extensions on either the Mozilla Addons website or directly via the Extension settings, it fails to do so.

I've attached a screenshot of the Mozilla Addons website when it fails to install the extension. On some other addons that I've attempted in the past, it just shows the throbber forever.

I have checked the Multiprocess Browser Console and it says that it fails to move the file because it's locked (NS_ERROR_FILE_IS_LOCKED). I have also attached a screenshot of that.

Hello everyone,

Why some Wikipedia pages cannot activate reading mode under Debian 12 and Firefox ESR 115.9.1, for example this English Wikipedia page on Emmabuntüs does not allow reading mode to be activated while French, Spanish and German pages can ?

See our test video on this subject: http://share.emmabuntus.org/Accessibility/Firefox_mode_lecture_non_disponible_emmabuntus_en.mp4

Is there a utility to test pages compatible with reading mode?

Or otherwise in which Firefox log file to see if a page is compatible or not?

Thanks in advance for your help.

I'm using the OneTab add-on, Enabled. The icon no longer shows on the Toolbar, though it is on the Menu bar next to Firefox View.

I ran Remove and then Added it again, hoping the Toolbar Icon would reappear = no go, And I lost all URLs already saved, stupid me. To be clear, clicking the Icon on the Toolbar saves all open tabs.

Is there a fix via Preferences? Thanks. gw

Left Mac Mail for TB (on Fedora). I am trying to replicate my signature from Mac Mail but I can't seem to format it nicely. I had some legal disclaimer text which was small font (8) and gray rather than black. I tried pasting the text into the signature box in account settings but it's just plain text. is there some way to activate a rich text/html editor to make it look a bit nicer? thanks

I always want the address bar suggestions to start with my bookmarks. Is there a way to control the results? I remember there was something in about:config previously.

I use Thunderbird as a central repository for 5 different email addresses. Recently 1 of them stopped getting Sent messages that were created on Webmail or my Phone. I used to work fine, now it doesn't. This account is the only one I have that is set to POP3; the others are IMAP.

I'd change the settings to be IMAP but don'e see how to do that. And, I don't want to lose any messages and would like to capture the ones that have not been captured.

Any thoughts?

In previous versions of FFx, toggling to Reader view used the same font I'd chosen in Settings / wherever. Now it's something else, in boldface with no distinctions made in original view (italics, not italics, etc). & there doesn't seem to be any way I can control fonts in Reader.

Any suggestions? In plain English, please, I am NOT a programmer or computer professional, just a regular human trying to use this new version that seems to have broken everything I liked about FFx.

When I close firefox while it's in full screen, turn off my laptop, and then open it again the day after, it opens in the small screen for some reason. I tried going to the root directory in the about:profiles section of the more troubleshooting information section and renaming xulstore.json to xulstore.json.old, and each time it worked for a few days and then it just installed a new xulstore.json and went back to opening in the small screen. This is really annoying and I don't want to switch it manually every time.

Hey there Team!

So I flipped my table because of the new Outlook update and I'm beyond frustrated.

Not only it does not show the unread email count but also stopped working for my work email, making me miss a serious meeting!

This is ridiculous!

So now I'm transitioning to Thunderbird however, my Inbox is showing the total amount of emails. This is not what I need. What I need is the unread amount of emails.

On top of this, if I minimize the email, the Inbox amount count merges with the amount count of Sent Items. This is not what I need either... What I need is to solely have the amount of unread emails.

How can I achieve solely unread email count with Thunderbird?

Please keep me posted as I'm losing my last screw over setting up something as basic as this. -Val

I just updated Thunderbird to 115.9.0 (64-bit) after many years. Took me a bit to get used to the new look-and-feel, but I do like it. Just noticed a change in how the compacting looks. With my old version, each time I did the compacting, I could see the progress down on the status toolbar, where it showed each folder as it was compacted on the left side and on the right side, a progress bar. I'm not seeing that now. In fact, I don't see any indication of the compacting progress at all. Am I missing something obvious? Thank you

Hi!

I presumed that the settings for copies to self when sending works for both replies and forwards, but I just discovered that it only works for replies. That is NOT satisfactory, and not logical - if you ask me.

I think it worked until about 2 years ago, when Thunderbird was seriously damaged by "updates", and has not yet recovered fully...

I have attached an anonymized screenshot of the "Place a copy in" settings. The sending email address is behind 3 of the erased areas. Only "Bcc these" is different.

Any solution would be appreciated. Thank you.

Hi

I have used local Thunderbird folders for my Gmail accounts for a long time, and have now started using Protonmail (via Proton Bridge to Thunderbird) as well. Sending and receiving Protonmail via TB works fine.

I want to keep my single local inbox, sent folders etc. I set up a filter on the TB Protonmail account to copy all incoming emails to the local inbox. Works fine. I have also configured TB's Protonmail account to copy any emails created in TB's Protonmail account to the local 'sent' folder. All good.

I now want to get any emails sent via the Protonmail app to be copied to my local 'TB sent' folder - but have failed to get this to work.

If I create a TB filter to run on the Protonmail IMAP 'sent' folder, it CHANGES the separate TB inbox filter from running on the IMAP inbox, to run on the IMAP 'sent' folder!!!

I want to have two separate filters for Protonmail IMAP - one for 'inbox' and one for 'sent' - but they keep resetting so that both run either on the IMAP inbox or 'sent'. I thought filters were separate entities, but clearly not.

Am I missing something, or have I stumbled across a bug?

Thanks in anticipation.

I recently noticed that the reader mode is gone from every website I visit on my android device. I've confirmed that the same websites have the option available on a desktop browser. This might be related to, but isn't entirely the same as, another issue I've read about here where the reader mode throws an error. My issue is different in that the reader mode simply isn't available. I don't get any error messages because there is no icon to click. Version 124.2

Anyone know if this is the same or a different issue? I almost exclusively read websites via reader mode so this is a significant impact to the way I browse and read things on my mobile device. Any help would be appreciated!

Junk, Bin, Deleted confusion in email account There is confusion in Settings regarding Junk,Spam, Bin,or Deleted. When setting up Spam checks it refers to Junk folder where I have customarily used Spam folder and or Deleted/ Bin folder options which am now not able to set in the options available. Is there any way around this. I use' Ubuntu Linux' and 'Android (Gmail')? Thankyou Walter Reed t.walterreed@gmail.com mail@walter.plus.com

I sent an email to the support email given for this add-on but didn't get a response, so maybe others can help:

I'm using the 'Simple Tab Groups' add-on on my Mac computer and am happy with it but I have one question. When I click on a web link in an email (I use the native Apple Mail), it of course takes me to my default browser which is Firefox, and then within Firefox to the simple tab group that I had open in Firefox before clicking the link. Logically I guess that's reasonable behavior but typically that's not necessarily what I want; I'd rather it open the web page in my 'main' tab group.

Is there a configuration option to say: "When clicking on a web link in an email, open to this xxxxxx default tab group"?