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I've recently had a bit of a strange problem. I use on-line banking. When I wanted to print off the latest transactions, I proceeded as usual. Then, when I clicked 'print', the list of transactions was overwritten by an (apparent) HSBC document headed 'Reactivate your unclaimed account'. I could still print my transactions, but only at a much larger font size.

I phoned HSBC and could not get any help. It was suggested I took the printed pages into a local branch (fine suggestion with all the branches that have closed!). I did. I also took my pinpad into the bank so I could sign in on their computer. Surprise, surprise, the strange document didn't appear. The bank said that it must be my browser at fault and suggested I update the version. However, they were able to confirm that all my accounts were fault and trouble-free, with no suspicious activity.

This evening, I tried to do just that. Nowhere could I find any way of updating Firefox, so I deleted the entire app and reloaded it, using Edge. Once set up, I tried again. I still get the document. If I try using Edge, I don't get the document. Now I'm completely puzzled. What makes me even more suspicious is that this strange document shows all of my HSBC accounts, with the correct figures, but at the foot of the first page, in large letters, is the line "Are you sure you want to redirection?". Very odd language. At the head of the second page is another line "You will be token to a new page to login an view your credit card details". More odd language.

This problem has only occurred on Windows 11 - it never occurred when I was using Windows 10. My anti-virus software (Bitdefender) reports my system is clean. The problem also does not occur when using any other web browser.

My conclusion is that there is a problem between Firefox, Windows 11 and the HSBC online app.

Please can this be investigated. Many thanks, John Jesson

Hi, I am hoping that the community can help me find an answer to this. I have two computers that I use for work. The one in the office has TB running all the time and before I leave for the weekend/vacation I would close TB, copy the profile folder to a USB (or copy it to cloud) and then paste the profile folder on my work laptop (at home). While all the settings get copied (local folders structure, addons etc.) as I use IMAP, it downloads all the mail on the new system regardless. I thought that it should have the latest mail downloaded as part of the profile folder, is that not the case? The bigger issue is that none of the Completed Tasks Lists, Templates, etc. get updated. It still shows all the older stuff on the work laptop and no updates carry over from the PC (at work). Going through the profile folder I see multiple copies of the files prefs.js, folderCache.json, global-messages-db.sqlite appended as: prefs-computername.js and folderCache-computername.json etc. (The computername is the name of the PC - office/laptop) The profile name is the same between the two computers. TB is only started after the profile is copied locally. TB version is the same between systems. I am left scratching my head why somethings are copied but not others. Hoping that the community can help me here. Thanks!

I'm having problems with AOL ad blockers. The program says that I have ad blocker plus turned on in my Firefox extensions. I turned everything off in the exension menu and still have the same issue.

I'm using Thunderbird 149.02 to make a local copy of all folders, messages and attachments on my yahoo mail account. I don't yet see an obvious way to issue a command to Thunderbird to accomplish this.

I'm using export.imap.mail.yahoo.com as the IMAP server as some of the folders have >10000 messages (none have >100000 messages, and there is no significant real-time email arriving to the account while I do this procedure.)

In settings/offline settings I have "automatically follow detected online state" and "download messages for offline use when going offline [yes].

In account settings/synchronization & storage I have Disk space: Synchronize all messages locally regardless of age"; "to recover disk space, old messages can be permanently deleted..." I have "Don't delete any messages" and "Always keep starred messages"

With these settings, I've tried (from the main menu) File -> Offline > Download/Sync now, then "Download and/or sync..." I have selected Mail Messages, and the Select button takes me to a table where I have selected the main account folder and all sub-folders.

With these settings, Thunderbird appears to go through some of the folders and downloads messages from, them, and after a while says there are no new messages (I don't have the specific text, but it ceases interacting with the server". If I repeat the Download/Sync now procedure, it appears to download more messages, will continue for a while, then stop in the same way.

When I compare the size of Thunderbird's local account folder, it appears to grow after each of these iterations, but is (after half dozen cycles through this) has only reached about 2/3 of the total stoage size reported by Yahoo. While I understand the storage mechanisms would differ significantly between yahoo and Thunderbird, I don't believe I've found a single sure-fire way to accomplish what I set out to do in the first place (which is get a complete copy, through IMAP, of all emails, folders and attachments.

What am I missing?

Thanks,

Dave

I run TBD 140.8.0 esr (64 bit) under Debian 12 Linux. Until recently I could automatically enter a special address from the pertaining addressbook, this does not work anymore. helpfiles do not show a solution thus I am here.

The addressbook is full of addresses however I have to transfer a special address via past and copy into the addressfield of the mail I want to send.

Thanks for a quick answer Jörg Kampmann

hi when I play on facebook june's journey the game starts to crash in several different ways, windows 10 is supposed to start on october but I have been having lots of problems on mine since they send the end agreement notice, I am a 76 grandparent and I am not interested in new changes I am ok with my computer as it is, I've paid for windows 10 when it came out, and i will not pay again for a new one. Appreciate all the help I can get from you and many thanks in advance for your help

Firefox update did not fully complete. All bookmarks have been lost. I did not have a back up file. Can I still get them back? It's still asking to finish setup and has not completed.

Device Bound Session Credentials

Google has made Device Bound Session Credentials (DBSC) generally available to all Windows users of its Chrome web browser.

What is FIREFOX doing to defend us from session cookie stealing malware (STORM)?

When you go to bookmark something, it usually automatically saves to the last bookmark folder you saved something to, but withing the last couple of weeks, everything keeps defaulting to the same folder. Now if I have multiple tabs I want to save to the same folder, I have to keep searching for that particular folder multiple times in a row rather than Firefox keeping that as the current default. I haven't changed any settings lately, and I can't find any way to fix this

What happened, All my important bookmarks are missing. I have had to log into every account I have, No saved passwords. Really upset. I need help to restore all this information that I need

My computer has not worked for nine months.

I've been looking at my e-mail on my phone (not in Thunderbird for Android, which pretended to send my messages but didn't). I want it on my computer.

I didn't want to do that right away, but it looks like Thunderbird started doing that automatically when I launched it. It successfully got my small account, of course, but not my big one.

It's been stuck on this for more than 12 hours. (See image. My apologies, I've forgotten how to embed them.)

Is it safe to shut the process down? Whether it is or isn't, what do I do next?

My computer is a MacBook Pro (13-inch, Mid 2012), running OS X.15 (Catalina), with Thunderbird 140.0.1esr (64-bit). The process started before I could upgrade to 149esr.

Thank you for any help you can give me!

Hi,

This thread

https://support.mozilla.org/en-US/questions/1538723

This is for high contrast theme users such as the greyeve theme (universal windows 10 darkmode theme)

Which is the top google result for "thunderbird high contrast override" Has been locked and so I cannot post this reply. Since that thread does not contain a valid usable answer

Anyone coming in from google search, here is the answer

Go to general -> config editor and set the following value to 1 browser.display.document_color_use = 1

How can I remove the time display from the date column in the messages. The Date and or Received Columns always add the time and therefore waste space as I want to change the column width.

I have tried using the Config Editor and changed the numbers offered, 1-2-3-4 to no avail. I am missing something.

Would like to see 10-26-2026' NOT 10-26-2026 4:13am '

I do not need to know the time value.

Thanks

When I attempt to access the Add-Ons service through Thunderbird, it brings me to an HTML page (https://addons.thunderbird.net/en-US/thunderbird/search/?q=lastpass&appver=147.0.1&platform=Linux) reading

> addons.thunderbird.net > Performing security verification > > This website uses a security service to protect against malicious bots. This page is displayed while the > website verifies you are not a bot.

with the following footer: > Ray ID: 9d07fae58cabaefb > Performance and Security by Cloudflare

It will attempt to connect to Cloudflare to verify a Captcha, but the Captcha itself never renders, and after a period adds the following to the text:

> Why is this verification taking longer? >This verification can take longer due to an older computer or a slow internet connection. > What to do next: > # Wait briefly. Refreshing the page will restart the security verification and may take longer. > # If the verification still does not complete, refresh this page. > # If you are still stuck on this page after a page refresh, refer to Cloudflare’s troubleshooting documentation for more help.

After another period it then cycles the verification page. This continues as long as the tab remains open.

Opening the link listed above in Firefox opens the Addons page as expected.

Similar Captcha pages open on launch, as well as when accessing support or attempting to create a Matrix chat account.

There is a potentially related issue in that images and some icons are not rendered. I will make a separate post asking for help with that if it is not related, but it seemed relevant to mention.

The problem has existed for a long time, and I have checked existing responses without finding a solution, but I didn't get around to asking about it until now.

I am using Thunderbird v. 147.0.1 (64-bit) for Linux with no extensions installed), connected via AT&T broadband service with no proxy set, running under Manjaro 26.0, kernel 6.18.8-1, with the XFCE desktop environment (that last is only mentioned for the sake of completeness). I am using GUFW for my firewall, but the problem persists when the firewall is disabled (something I do not wish to do regularly in any case).

I accidently deleted Firefox. When I reinstalled collections had disappeared. I can add a webpage to collections but no collections on the homepage. I have debug mode and set home screen default to control. Also disabled search bar. I have uninstalled and reinstalled several times. Any ideas?