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SITE SECURITY MISNOMER

Suddenly, my "Web Mail" which I use constantly, now reports that it is NOT secure, and won't load. Accessing this site with the Microsoft Edge Browser, IT says that the … (read more)

Suddenly, my "Web Mail" which I use constantly, now reports that it is NOT secure, and won't load. Accessing this site with the Microsoft Edge Browser, IT says that the site is secure and loads fine. How do I fix this Problem? Seems like a Firefox problem.

Asked by HAM 2 days ago

Last reply by HAM 16 hours ago

HDR video on YouTube is showing apparently maximum brightness

I've noticed that HDR content on YouTube plays at apparently maximum brightness, which is overwhelming. The same video using Google Chrome behaves as expected. For exampl… (read more)

I've noticed that HDR content on YouTube plays at apparently maximum brightness, which is overwhelming. The same video using Google Chrome behaves as expected. For example:

https://www.youtube.com/watch?v=Xod2xiLA9CM

I'm running FF v135.0 and Chrome v133.0.6943.54. When using Chrome, the video brightness matches system brightness settings on my Macbook Pro (running Sequoia 15.3) but when I use FF, the video itself is incredibly bright, as if the white levels have been maxed out. It seems to be a problem with handling the HDR content. Even stranger, it's as if the browser is able to increase my screen brightness itself, but only in the video pane. I doubt that's actually happening, but that's what appears to happen. If I switch to another tab and then back to the video, it takes a few seconds for the video pane to increase extreme levels.

Also, I tried to take a screenshot of it but the screenshot doesn't show the extreme bright levels that I see when I'm using the browser.

Asked by John Neiberger 3 days ago

Last reply by John Neiberger 1 day ago

firefox crashing in troubleshoot mode and even after removing .mozilla

the crash report ID is dd1e4f07-c2e0-4372-be7f-e82820250128 this is odd, Laptop was running linux mint, i beleive 20. mate. i reinstalled to the latest 22 and then copied… (read more)

the crash report ID is dd1e4f07-c2e0-4372-be7f-e82820250128 this is odd, Laptop was running linux mint, i beleive 20. mate. i reinstalled to the latest 22 and then copied over my .mozilla folder since then FF has been crashing. so i opened it in troubleshoot mode and it still crashed. so i moved .mozilla over and let FF recreate it and its still crashing.

im not sure where to go from here.

here is the crash report. https://crash-stats.mozilla.org/report/index/dd1e4f07-c2e0-4372-be7f-e82820250128

Asked by keith stone 2 weeks ago

Last reply by keith stone 1 day ago

crashing?

Firefox keeps locking up, for want of a better description. It will minimize itself, and when I go to click on it, it will not open/maximimize or let me use it. It then… (read more)

Firefox keeps locking up, for want of a better description. It will minimize itself, and when I go to click on it, it will not open/maximimize or let me use it. It then also won't allow itself to be closed (by using the only option available, the x on the taskbar icon). I end up having to restart my computer to get it to go away and then work properly (for a little while) when I restart. Firefox used to be my favorite browser, but I'm getting really frustrated. It's updated and still won't work properly. Help. Please.

Asked by judybell807 1 day ago

SHORTCUT "CTRL SHIFT T" fails...but "CTRL SHIFT W" does.....win 10 user, old codger so I could be doing something wrong.

I'm an old codger who loves playing with computer as I blog...so shortcuts was very interest catnip for me...however, testing the SHORTCUT "CTRL SHIFT T" failed while "CT… (read more)

I'm an old codger who loves playing with computer as I blog...so shortcuts was very interest catnip for me...however, testing the SHORTCUT "CTRL SHIFT T" failed while "CTRL SHIFT W" was successful. Have I missed something or am I doing something wrong with that restore deleted tab shortcut?

I like how you try to keep things simple in your explanations, supplementing with illustrations.

Asked by Richard Szpin 2 days ago

Firefox will not sync properly

I can spend 30-45 minutes sorting and cleaning my bookmarks, but Sync does not recognize this. It does not delete files as I do. So instead of updating my bookmarks after… (read more)

I can spend 30-45 minutes sorting and cleaning my bookmarks, but Sync does not recognize this. It does not delete files as I do. So instead of updating my bookmarks after I delete and sort them, I end up with multiple duplicates. Same goes when I try and sync or update my phone of laptop, I end up with so many extra bookmarks (Many duplicates and triplicates). Sync seems to only work one way, It adds bookmarks and folders I add, it sorts them as I do, But it does not delete anything as I do. Sync should operate on the most resent changes made to my bookmarks not just keep adding and adding. I have tried many times to clean my bookmarks, but as soon as I press sync it adds back everything I deleted. Absolutely terrible. I am about to go to Opera or another platform (browser as well as email) ... an to think that I am one of the few who has actually supported and contributed to your organization and efforts... Please Fix! Thank you!

Asked by jrtcloud9 2 days ago

Weather in New Tab Missing in 135.0

Hi, y'all, I used to use the weather on new tab feature a lot until the latest update seems to have taken that feature away? Is this intentional or am I missing something… (read more)

Hi, y'all, I used to use the weather on new tab feature a lot until the latest update seems to have taken that feature away? Is this intentional or am I missing something? Here is an example of what it looks like: https://support.mozilla.org/en-US/kb/customize-items-on-firefox-new-tab-page#w_weather

Some troubleshooting I've tried so far:

  • I clicked the gear icon to go to settings, but there is no settings for weather anymore.
  • I turned off my VPN, because I heard it was available to U.S. and Canada users only, I am in the U.S.
  • I closed firefox and reloaded.

Any tips/help is appreciated.

Asked by sissorelle 2 days ago

Last reply by sissorelle 2 days ago

Firefox 135 funky image rendering

a few months ago firefox started rendering images funky. I am not sure what changed, it seems to be a setting problem as other computers with FF 135 don't seem to do thi… (read more)

a few months ago firefox started rendering images funky. I am not sure what changed, it seems to be a setting problem as other computers with FF 135 don't seem to do this. I have not been able to come up with the right search terms to describe the problem. here is a screen shot of the issue.

Asked by qode.qrash 2 days ago

screen jumps

This started about a year ago. Whenever I click on an MSN article, the screen jumps about half a screen away and I need to scroll to get back to the headline and click a… (read more)

This started about a year ago. Whenever I click on an MSN article, the screen jumps about half a screen away and I need to scroll to get back to the headline and click again. This does not happen on any other website. It does not happen when I use MS Edge browser.

Asked by wayne-man 2 days ago

Autofill stopped working on both mac computers

I have two mac computers with the same version of Firefox. (135.0) Autofill stopped working on both of them and they are not synced to each other. What to do to get autof… (read more)

I have two mac computers with the same version of Firefox. (135.0) Autofill stopped working on both of them and they are not synced to each other. What to do to get autofill working again?

Thank you, Martha

Asked by mpoinar2 2 days ago

Viewing PDFs in Firefox but opening them with a PDF Viewer

Hi, Up to the most recent update of Firefox I could preview PDFs within a cloud based software, but when I downloaded them they opened up in my default PDF Viewer. Sinc… (read more)

Hi, Up to the most recent update of Firefox I could preview PDFs within a cloud based software, but when I downloaded them they opened up in my default PDF Viewer.

Since the update the preview PDFs in the software just spin and never show, unless I have the setting in Firefox set to "open in Firefox" then I can see them. But if I have that set, then any PDF I try to open or download will open in a new Tab in Firefox, rather than the PDF viewer, and then I have to save it to be able to open it in the PDF viewer.

However, if I change the setting to be "Use Windows Default Application" they open up just fine in the PDF viewer, but the previews in the cloud based software go back to spinning and not opening.

How do I get back to having both things happen, rather than either / or please?

Many thanks for any help offered Best regards Jen

Asked by JP 2 days ago

Firefox unchecks "Ask to save passwords"

Firefox unchecks "Ask to save passwords" Often when I open the Firefox browser and try to log into a website, I have to go to settings first to re-enable the option "Ask… (read more)

Firefox unchecks "Ask to save passwords"

Often when I open the Firefox browser and try to log into a website, I have to go to settings first to re-enable the option "Ask to save passwords" before firefox will prompt me with auto filling the user name and password.

I uninstalled all extensions with the exception of "Gmail reverse conversation" and Firefox is up to date.

Asked by Brian Del Terzo 2 days ago

?????

I could play Zynga poker yesterday. but today I get this message.Having issues? Try the following troubleshoot tips: Enable WebGL: Type about:config into the addre… (read more)

I could play Zynga poker yesterday. but today I get this message.Having issues? Try the following troubleshoot tips:


Enable WebGL:

  Type about:config into the address bar and press ENTER
  Search for webgl.disabled compatibility
  Ensure that its value is false (any changes take effect immediately without relaunching Firefox) 

I checked setting was false.

Asked by rawad_jbara777 2 days ago

Problem with Firefox reinstall

my wife's copy of Firefox picked up a virus. After trying several other things, I saved the profile, uninstalled FF, and installed the latest version. But when I tried s… (read more)

my wife's copy of Firefox picked up a virus. After trying several other things, I saved the profile, uninstalled FF, and installed the latest version. But when I tried starting FF I got an error message: Your Frefox profile cannot be loaded. It may be missing or inaccessible.

Asked by Barry Gold 4 days ago

Last reply by Barry Gold 2 days ago