All Products Support Forum

I used to be able to have a few months of incoming emails in Thunderbird. As updates came in, my settings got all messed up and I am lucky to have a few emails in my inbox. No good to search because there are not many there. My internet provider has very little support for Thunderbird, so I cannot reset my preferences to keep my emails in the inbox. Sometimes emails don't send, and the app has become a real hassle. I had used it close to 20 years and have given repeated donations to Mozilla. How can we get our Thunderbird back to being a good email app, like it used to be?

I have a new laptop so needed to install an adblock. The search results page gave many choices. However, no matter which one I clicked on it said this page is not available in your region. Now how is that possible seeing as on my previous laptop and in the same region I could install the add on? I have had to use a VPN to install the adblocker. Please explain how regions prevent the installation and why it happens. Firefox is universal or so I thought.

How do I add the icon for an add-on which is not shown when I click on "customize toolbar"? When I click customize toolbar the result does not show any of the icons for add-ons/extensions.

Hi,

I'm not sure the topic I chose is the best, but...

I have many(!) accounts and it's become a bit unwieldy. I would like to know if there is a way to set up my main window so I can see my favorite inboxes at the top of the list, but in a unified view. Then the rest can be "un-unified." The current unified view shows all the inboxes and there are too many to sift through. I would like a few prioritized ones to be grouped together. The rest can be grouped (unified) separately.

Thanks,

L

I am pretty sure that at one time mouse-over on the From field would show the sender's address. I am running 102.9.0 (32-bit) and it is not doing that, so I would like to know how to turn it on ? Given it works in Gmail, Yahoo and AOL, this is a pretty common feature.

And I see this as kind of a Security issue as it means I have to open the message to see if the email address is bogus or not. For example, I just got an email from "ADT Security Services <laughing@n4.funnyeditor.com>" , which shows up in From as "ADT Security Services", and accidentally clicked on Unsubscribe. It obviously did not go to ADT.

Thanks Jack

Thunderbird used to have a great edit address GUI. Simple - all on one screen. Now it is on the bottom, one block at a time and all the data is far apart vertically. And above that is a dark screen of other addresses I don't about. YOU screwed up a perfectly clean product to make it the end all data base. I used to recommend it to others. No more. Carl Keil

OSX Ventura 13.1, 102.9.0 (64-bit), Gmail imap, when Tbird applies filter to move message a strikethrough copy remains in inbox. A non strikethrough copy is in allmail. When I try to delete the ST copy in inbox it just removes the ST and the message remains. The left click menu delete works. None of these actions have any effect on the moved message. Messages are moved to Local Folders. When I select an unread message in the inbox it immediately changes to ST status. No messages have ST in Allmail. I tried to set the delete action to move messages to a "New trash" folder and most of the inbox vanished. The "Inbox" appears to be worthless and undependable. All I am trying to do is to have my filters work like they used to when I was using POP3. My wife's windoze machine is now having similar issues.

I need to follow many hyperlinks. Everything worked fine and the followed hyperlinks changed from blue to purple. In the last 2 days, they stay blue. I have gone to settings and reset it multiple times, but the only way I can get the change is to make the screen high contrast, which I do not want. I have refreshed Firefox. I have the latest update (which might be what changed). What is the problem?

One day, all my Push Notifications on websites like Youtube and such are suddenly going on my Windows 10's action center instead of just showing it on the web browser like it normally does.

Was this a update change or some setting I accidentally changed? (or changed on me) And How do I switch it back?

I tried to to disable it by going into about:config and changing: alerts.useSystemBackend.windows.notificationserver.enabled to false.

But it didn't work. It still pops in the Windows 10 Action Center, which I don't want.

Hello! When I first downloaded Firefox more than fifteen years ago, I liked two features - speed and customization. The more Firefox "grow", then more he go far from this two features I liked. Why? I know, this is only one hell of a button. But - that's all. They added much, but took more...

This is not that Firefox I loved, now it feels like I use the f***ing Chrome. So, I have question - why I need use Firefox, if I can use Chrome instead? I have Google account and I can use it with Chrome with full synchronization to my phone, why I still use Firefox? Customization? Speed? Optimization? Why? There is no reason anymore. Thanks Mozilla, Firefox was a good experience. More than fifteen years...

A few of my extensions are not showing up in my toolbar at the left top of the window -- specifically, my Evernote extension. It is turned ON in my "Settings" area, but not showing up in the toolbar.

This is a Mac Studio, 2022.

I also have two other Macbook Pros. The extensions show up on my Firefox browsers there.

Thank you Polly

Remove or disable reading view for only AARP webpages in Firefox ...all other sites are fine..... it is a recent problem..... it keeps going to 40 % even tho my default is 120 %... as I have to click on the toggle on each new tab to be able to view pages.....again only on AARP webpages.

I have new work PC. I installed Firefox and logged in to my account. None of my pinned extensions appear on the toolbar any more. I tried to customize the toolbar again, but none of the extensions appear in the customization menu. Help. I'm worthless without quick access to my password manager.

Hi, I’m using a software that generates customer invoices to be sent by email then sends to thunderbird. Are email server only allows us to send 200 emails an hour. Is there any way to set thunderbird to delay each email I think by 4 seconds Many thanks

To solve another problem, I changed "Message Archives" in Account Settings from "Other" to my email address. But next time I booted up the computer, the change reverts to "Other". Is there a way to make this change permanent or must I make this change on boot up?

My previous avatar was transparent and looked good on both dark and light browser themes, but I've made a change, uploaded my new avatar on the Firefox Account page and... transparent parts of the picture have become gray, and now they look very ugly on light themes in the browser (or on Firefox/Mozilla pages). But I can't even turn transparent parts into white because it still looks awful with dark browser theme. Is it a bug, or is it an intended change?

Hi. I am in Mac Big Sur and Firefox 108. I tend to keep a lot of windows open and navigate among them using the "Window" pulldown menu at the top between "Tools" and "Help". It used to be that the latest window more or less stayed at the bottom and the others stayed in order so they were easy to find quickly. A recent upgrade made it so the windows are now alphabetized and constantly shuffling. Since they are alphabetized by the name in the page title, this often offers no clue as to what it is--like it might be alphabetized under like cart or home page or main or something general like that. Also, if you have different tabs in a window, that window might jump from the top to the middle if a different tab is last looked at. Bottom line: it is very difficult and non-intuitive to find a page when you have a lot of windows open--but it used to be easy. Is there a way to order the wondows the way you want them or go back to the chronological order of before? Seems like there must be a setting somewhere. Thanks so much for any help.