All Products Support Forum

Hello everyone,

Prior to this 110.0 release, every time I would access my Bookmarks menu, it would remember where in the list I last left off, and I could return to that section of the list next time. Now, if I go all the way to the bottom of my Bookmark list, next time FF returns me to the top of the list, and I have to scroll down again. Anyone know how to fix?

I recently switched over to using an SSD, and I am trying to do everything I can to prevent unnecessary writing to that drive. I've already found instructions for moving the location of Firefox's Cache files to my secondary HDD, but I haven't been able to do the same for Cookies; they're still being stored on my C: drive, in the AppData folder.

Is it possible to change the path that Firefox uses to store Cookies? If it is possible, how?

Despite have used Firefox for many years, I am still not completely clear on why there are two separate areas for cookie settings, and how everything works together. In Cookies and Site Data: I check Delete cookies and site data when Firefox is closed. In Manage Exceptions, the listed domains I choose will not be deleted, but all other domains will. Correct? In History: I uncheck Always use private browsing mode, and I check Clear History when Firefox closes. In the Clear Recent History box, I uncheck Cookies and Site Settings. Question: Will be above choices in both areas get me where I want to be, which is retaining cookies for chosen protected sites, while deleting cookies for all others whenever Firefox is closed? If this is where a lot of people want to be, why are these choices presented in such a complicated way? If relevant, under Enhanced Tracking Protection I choose Custom, and leave all the boxes checked. The sites I choose to use seem to perform well with this option. Is this Security & Privacy area in Settings in need of reworking for ease and clarity?

Hello, in Firefox browser, my organization has always blocked all extensions except for ones we allow through OMA-URI ./Device/Vendor/MSFT/Policy/Config/Firefox~Policy~firefox~Extensions/ExtensionSettings.

About a month ago this stopped working and our end users can now install any extension in the Firefox browser that they choose, without approval, creating a security risk.

When checking in about:policies, there is a policy error: Unable to parse JSON for ExtensionSettings. We have checked with Microsoft Intune support and they verified that the policy looks to be configured and targeted correctly.

Here is a snippet of our JSON, this is a test policy where microsoft support had us remove "about:addons" from the 'install sources'. Both test and production policies are not working.

<enabled/>
<data id="ExtensionSettings" value='
{
    "*": {
        "blocked_install_message": "Contact Service Line",
        "install_sources": ["https://addons.mozilla.org/*"],
        "installation_mode": "blocked",
        "allowed_types": ["extension"]
    },
    "cloudmetering@snowsoftware.com": {
        "installation_mode": "force_installed",
        "install_url": "file:///C:/Program Files/Snow Software/Inventory/Agent/FFCloudmetering.xpi"
    },
    "fpdlpffext2@forcepoint.com": {
        "installation_mode": "force_installed",
        "install_url": "file:///C:/Program Files/Websense/Websense Endpoint/winFFext.xpi"
    },
    "jid1-5AULKXLKGyjuLQ@jetpack": {
        "installation_mode": "allowed"
    },
    "abb@amazon.com": {
        "installation_mode": "allowed"
    },
    "ciscowebexstart1@cisco.com": {
        "installation_mode": "allowed"
    },
    "linkedinConverted@firefox-extension": {
        "installation_mode": "allowed"
    },
    "{7bc53591-5218-45a0-b572-4366979097fd}": {
        "installation_mode": "allowed"
    },
    "queryamoid@kaply.com": {
        "installation_mode": "allowed"
    },
    "jid1-93WyvpgvxzGATw@jetpack": {
        "installation_mode": "allowed"
    },

Is this a bug? Or something wrong with our configuration? Has firefox changed the requirements of the extensionsettings OMA-URI?

Thanks for any help in advance.

Firefox saves files that I only wanted to open with another application.

I checked the previous solutions in the forum, but they did not work for me. (Windows 11) I changed in system> general > download , applications > the app to open that file type and it works, but besides this Firefox keeps saving the files in the default download folder.

I tried also about:config browser.download.improvements_to_download_panel to false. browser.download.start_downloads_in_tmp_dir change to true No change - still saving copies.

Hello.

I use the "Forget" button regularly. Recently, I've noticed that complete browser history (cookies and all) are all being deleted even though only 5 minutes or two hours are selected.

Any others having this issue? Doug

Firefox always uses excessive GPU memory when I watch video and livestream. about:memory shows that the explict GPU memory allocation is only about 200 MB but in the task manager the GPU memory usage is 1GB, and the latter doesn't decrease even if I close the tab. I suspect that this is a memory leak. I searched for Bugzilla and found a similar issue that has been existing for years: https://bugzilla.mozilla.org/show_bug.cgi?id=1386177

Hello, I have a problem, where many bookmarks from my old device are synchronized to my current Firefox browsers (on PCs) even when old device is removed months ago. What worse, when sync is performed, it duplicates tabs, now in "Bookmarks menu" I have albost 2000 bookmarks what are duplicates od ~20/30 ofer month. If Firefox do sync now on 2nd PC, I will get again 2000 and plus something bookmarks. Deleting it gives nothing. It comes back again and again. Normal Bookmarks tabalso gets old tabs and duplicates.

So today, February 17th 2023, the first time I turned on my computer, opened firefox, then went to a website (Twitch) the site was loading very slow and while thinking "oh is Twitch having issues again?" my computer completely crashed, which has never been caused by firefox or any browser before. I started my computer back up and firefox itself wasn't working properly, opened a separate browser to troubleshoot my issues, so I did run in troubleshoot mode, I do have a "old firefox data" folder on my desktop, I tried copying the suggested files on there to the new profile folder. My bookmarks bar won't show my bookmarks even though I can see all my bookmarks under the manage bookmarks view. The 3 bar menu on the top right of the browser won't do anything when I click it so I have to do the "alt" key option of menu for everything. I did a security scan of my computer because I got paranoid and everything is showing as fine, so I don't know what could be causing this other than maybe the recent update. I didn't have a lot of extensions just UBlock Origin, Tabliss, and Honey. Should I just uninstall and reinstall firefox?

My router address with extensions is xx.xx.xx.xx/#/login. My previous router was xx.xx.xx.xx/cgi-bin/MANGA/index.cgi. When I type the IP address without anything after it, the URL entry changes from the new address to the old one every couple of seconds. I can't log into the router because it keeps changing. I disabled URL autocomplete, but it doesn't change it. Whenever I enter the address, it still completes with first the correct and then the incorrect URL.

How do I stop this? Thanks in advance.

Hi,

I'm wondering if anyone can help me here. I use Google Fi to make and receive calls from my browser. I accidentally denied microphone permissions to Google Fi from the Firefox dropdown prompt and I cannot find how to get it back.

When I click the dropdown menu, I see no options to enable or disable permissions. I also do not see anything listed in the Security settings of the browser. When I check the google fi settings, I see it complaining about denied permissions though.

I've attached screenshots. Does anyone know where I can revoke the blocked permissions?

Thanks,

Hello, Dear Sir/Madam, I greatly appreciate your consideration When you visit the website, you are met with a page not found. URL is Laser engraving service I've contacted the website, but the page remains blank. What is the problem with Brave loading the website?

Hi,

Is this new feature? Once I click on link with middle mouse button, that tab is opened and switched to it. Previous firefox versions only opened tab and thats it. It is very frustrating. I want open multiple tabs and then view those tabs. Now I have to, suppose I have 5 links listed in webpage:

I middle mouse 1st link Then I have to return to my previous page I middle mouse 2nd link Then I have to return to my previous page I middle mouse 3rd link Then I have to return to my previous page I middle mouse 4th link Then I have to return to my previous page I middle mouse 5th link Then I have to return to my previous page

If it is new DEFAULT, then please make ant option to switch back in about:config, thanks!

Hi, I'm running Firefox 109 on Win11 on a recent lenovo laptop with touchpad gesture and I can't find the way to disable a 3 fingers tap behavior specific to firefox.

I want 3 fingers tap to only open link in a new tab (mouse middle click) witch is working fine and match win11 touchpad gesture setting.

But in firefox, when I'm not exactly on a link, the 3 fingers tap is giving me a round with 2 vertical narrows and a dot (see screenshot below), and then any touch on the touchpad is scrolling the page, really fast if swiping vertically, or slowly if swiping horizontally.

I can't find any about:config parameter about this behavior. I found a lot of discussion about 3 finger swipe on Mac computer but nothing specific to three finger tap and scroll (Like Here or Here)

If someone has any clue, or just the name of this function that I could look for it, I can't translate it right to find anything. Thanks a lot

When I open Firefox it's just a black page and anything I click on isn't responsive. I can't go into options or anything. Sometimes Firefox doesn't even load. It worked fine earlier than all of a sudden It stopped working today. Web pages don't load. Nothing works

I seen a post earlier that had a link to a supposed fix but I couldn't figure it out. So if anybody is able to help me it would be much appreciated. I am not an advanced user when it comes to Firefox