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The certificate for imap.googlemail.com does not come from trusted source

Running Thunderbird 140.8.0esr 64bit Windows 11 Home, v25H2 932GB storage 32GB ram i7-13700k Recently, I've started getting the following message every time I launch T… (read more)

Running Thunderbird 140.8.0esr 64bit Windows 11 Home, v25H2 932GB storage 32GB ram i7-13700k

Recently, I've started getting the following message every time I launch Thunderbird: "The certificate for imap.googlemail.com does not come from a trusted source."

Digging into details I get: "you are about to override how Thunderbird identifies this site" "Location: imap.googlemail.com:993" "This site attempts to identify itself with invalid information" "Unknown Identity. The certificate is not trusted because it hasn't been verified as issued by a trusted authority using a secure signature."


Digging deeper into the certificate I find the issuer is Bitdefender who I use for antivirus and VPN. However, the VPN shows no effect when enabled or disabled. The validity period is 2 Feb 2026 to 27 Apr 2026

l can get email, but cant send it. Is Bitdefender at fault?

I'm stumped. What should I do???

Asked by WEBCRUISING016 20 hours ago

Answered by WEBCRUISING016 20 hours ago

  • Solved

Translation button in search bar dissappeared

Since the last update (V. 148.0 ) the translation button in the search bar has gone. I have checked settings there is nothing and there is no translation option in thew … (read more)

Since the last update (V. 148.0 ) the translation button in the search bar has gone. I have checked settings there is nothing and there is no translation option in thew hamburger menu. What have you done !!!

Asked by escondite 2 days ago

Answered by Agent virtuel 2 days ago

  • Solved

Received msg claiming has all my info - wants $$ to get rid of it

As stated above, received msg from me to me -- a common practice I hear. If I change my password, will that fix this? I tried to log in to Outlook on line to change pass… (read more)

As stated above, received msg from me to me -- a common practice I hear. If I change my password, will that fix this? I tried to log in to Outlook on line to change password but I use a passkey - doesn't let me do a password entry. Help..... Thanks.

Asked by DirtyDog 1 week ago

Answered by Toad-Hall 6 days ago

  • Solved

Video Download Helper no longer works with YouTube since update on 04 March, 2026 (but still works with Instagram)

Hello! I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It do… (read more)

Hello!

I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It does, however, still work with Instagram.) Having checked all of the settings (which I had/have not changed), I uninstalled it today and then re-installed it. This hasn't helped. With YouTube, the Downloader icon (pinned to toolbar) simply remains grey and does not show any videos when opened. I am using the latest, fully updated version of Firefox with Windows 10.

Can anyone help, please?

Many thanks,

Stuart.

Asked by Stuart Hall 4 days ago

Answered by Balázs Meskó 4 days ago

  • Solved

Where is the quota bar?

I’m using Thunderbird 148, IMAP, and my folder pane folder mode is set to All Folders. I seem to remember Thunderbird showed me a quota bar so I would know how much space… (read more)

I’m using Thunderbird 148, IMAP, and my folder pane folder mode is set to All Folders. I seem to remember Thunderbird showed me a quota bar so I would know how much space was left on the server. Recently no quota bar has been visible, what gives?

Asked by Alan37 5 days ago

Answered by dillenger 5 days ago

  • Solved

how do I access an email sent to my relay address

I have an answer to a sent email to my firefox "relay" address and cannot find a way to retrieve it from that "relay" email. How do I access that generated email site? … (read more)

I have an answer to a sent email to my firefox "relay" address and cannot find a way to retrieve it from that "relay" email. How do I access that generated email site?

Asked by Mount Jeez 6 days ago

Answered by TyDraniu 6 days ago

  • Solved

Stop default search engine from changing to Google and restore Firefox

All of a sudden, my default search engine changed to Google. I didn't do it and don't want it. The "settings" still show Firefox as my default, but it doesn't stop Goog… (read more)

All of a sudden, my default search engine changed to Google. I didn't do it and don't want it. The "settings" still show Firefox as my default, but it doesn't stop Google from hijacking my searches. I want to get rid of it.

Asked by Deadline 1 week ago

Answered by James 1 week ago

  • Solved

How to disable various Firefox popup suggestions or usage hints

How can I disable various Firefox usage hints? I've uploaded an example of one of these hints associated with the List all Tabs button. This hint pops up every time I s… (read more)

How can I disable various Firefox usage hints? I've uploaded an example of one of these hints associated with the List all Tabs button. This hint pops up every time I start Firefox. There are other hints like the attached that appear from time to time.

This doesn't appear to be a bug. During a recent Firefox update, I believe I either checked a box to show me these hints or I failed to uncheck the appropriate box. I haven't figured out how to discontinue these hints (via Internet search, Firefox support search, or me poking around in Firefox settings).

I'm running desktop Firefox on Windows 11 Home, version 10.0.26200 build 26200.

Thanks.

Asked by mc.deaver 1 week ago

Answered by mc.deaver 1 week ago

  • Solved

Currently I cant accesse ChatGpt with this " Error code: SSL_ERROR_NO_CYPHER_OVERLAP"

Secure Connection Failed An error occurred during a connection to chatgpt.com. Cannot communicate securely with peer: no common encryption algorithm(s). Error code: SSL_E… (read more)

Secure Connection Failed

An error occurred during a connection to chatgpt.com. Cannot communicate securely with peer: no common encryption algorithm(s).

Error code: SSL_ERROR_NO_CYPHER_OVERLAP

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Fitsum Fekadu Abebe 1 week ago

Answered by TyDraniu 1 week ago

  • Solved

Google Calendars Stopped SHowing in Thunderbird after 148.0

Updated to 148.0 this morning and now none of my google calendars are population the calendar. I am clueless as to why. Tried deleting them and re-adding them in - Not wo… (read more)

Updated to 148.0 this morning and now none of my google calendars are population the calendar. I am clueless as to why. Tried deleting them and re-adding them in - Not working. If this can't be fixed I am done with Thunderbird. Kind of sick of everything breaking with updates with no warnings.

Asked by Paul M Ruzicka 1 week ago

Answered by Wayne Mery 1 week ago

  • Solved

Unable to Access Email WIth Firefox Browser

Hello. I am having issues accessing my email account using the Firefox browser. I use Mail.com. When I go to Mail.com and try to login, I get a page with an error message… (read more)

Hello. I am having issues accessing my email account using the Firefox browser. I use Mail.com. When I go to Mail.com and try to login, I get a page with an error message, code, and request ID. The status code is 429. The message says too many requests and the request ID is aff3b7138f66aa8ba82f43c2af68621e. Does anyone know how to resolve this??? I will also reach out to Mail.com to see if they can help. Thanks!

~Chardonnay

Asked by LadyC 1 week ago

Answered by LadyC 1 week ago